Always shop very friendly VERY PROFESSIONAL.... came in late last night with a fuel leak after hours worked me in right away in the morning when the opened up. Had a nice driver lounge for me to wait in during business hrs the tec I had working on my truck was Ryan very fast very professional an would do business with them again thank you guys for helping me to make it to my delivery. More shops need to be as professional as yall.
Steve in parts was GREAT, sold me what I needed, no what I thought I needed
Great people. Very helpful.
Always have what I need,when i need it. Thanks Western States.
We take our early 00 diesel motorhome here for everything chassis/engine/generator-related. Quality of service is absolutely 5-star. Despite the large, professional (and a little bit intimidating) facility, the service provided is as warm as any well run family business. Every customer service agent is extremely knowledgeable, helpful, patient, and kind. Theyve always made us feel important, despite us being small-fry. The techs have solved some gremlin-issues seemingly without effort... clearly its a very smart group out there. We appreciate them beyond measure and highly recommend Western States Cat to any RVer living here, or passing through. I hope the customer service agents and mechanics are well-compensated... they truly make this business beloved in our book.
Had an injector go bad,, they got me in and fixed no hassle, no problems. Big thanks to Ben, my mechanic, and to Stephanie at the front desk for being so helpful getting me in and out to turn those wheels again....
Very helpful. Very knowledgeable
Very friendly they took us for a tour so we could see the equipment and take pictures of my son with them on his birthday. Made my kids day great.
Always been treated with respect and professionally.
Every time I have been here the people treat me very well.
Awesome love coming here
Never again i rather tow my truck to 500 miles away.
Great crew, great management.