First things first….. I looked up this particular dealership online… applied then came into the office and experienced the nicest, easiest car buying experience I ever had. Amy and Henry were a blessing to work with. I would recommend anyone to come in and check them out. I’ll be bringing my kids in this weekend to purchase cars. Thanks first acceptance.

I am grateful to the people of First Acceptance for their time, attention, and especially their patience. I am glad we got it done. I would recommend this to a coworker.

Started with another dealer (House of Cars) and went through hell. Came here and got straight in about forty mins. Great people Great service💯💯

My experience was amazing I’ve been to numerous dealers and this one I had the best outcome these guys are amazing go now if u need a car

They where quick and fast they work with you and they do everything over the phone first they wont waste your time by coming in they keep it up front with you over the phone.My car is clean and i drove off with 2018❤️❤️Thank you all so much

So about a week ago I was helping my mom look for a car and I came across here and told my mom we should go there because of the good reviews and nice cars I saw, my mom was hesitant to come because of her bad credit she filled out the application, they called her back and told her they could get her in a car she was happy but still a little hesitant so May 18 me and my mom came and got the car from there it was a 2015 Kia Forte and left with no problems jay was very helpful and patient to us. so the next day May 19 my mom was home and trying to get a sticker where she lives so she called up to the car place to get a temporary registration just to park in the lot where she lives, my mom called about three times because she was a lil upset but the first time she called jay said he doesn’t do the registration he will have somebody call her back so they did they told her they gone to type a temporary registration for her my mom said okay then she called back to make sure she was still sending one, one of the ladies said give me time and one of the other’s ladies got on the phone idk if her name was Amy or Jessica I think she was the manager and she got in the phone like you called us three times and cursed at us and my mother did not curse at her she just said they are pissing her off she was on the phone like I don’t have to give you nothing because you sign this and that and I understand where she was coming from but she was very unprofessional for talking to my mother the way she did I know my story is long but it’s just that I don’t like the way she talked to my mom she shouldn’t do that that would me or other people don’t want to come and get cars from them 💯 but overall the car is new and everything but who ever got on the phone needs to fix her mouth.

Great experience, friendly staff, and they get you in and out at a reasonable price.

Henry and Amy was a huge help with getting me driving ASAP the customer service was awesome and they were extremely helpful. Highly recommend.

They’re very cool worked out a nice deal and he pushed a few other buttons for us today

I had a great experience parching my SUV at first acceptance auto finance

Great customer service! Very easy to work with and they made me feel comfortable. Happy with the 2 year warranty I received. Easy process from start to finish. Thank you!

I Went In To Purchase Car On 4/20/2021 Not Expecting Any Good Results What So Ever But Jay And Amy Greeted Me Right Away And Got Me Taken Care Of Within An Hour Of Arrival! Service Was Very Smooth And This Was My First Experience Here Ever, Very Impressive! I’d Definitely Recommend You Give Them A Try.

Dont buy a car here. They will hurry you and not let you leave with correct information. Wont even do their part so i cant register my car. Why pay for it and cant legally drive it? AMY is disrespectful and no help after she gets her money . FRAUD

We bought a car from them A.MONTH AGO the they failed to inform us the exhaust was blowing carbon dioxide back into car. They wont help with no info on my service warrenty . NOW I HAVE NO WAY TO HAVE IT REGESTERD BECAUSE THEY DID NOT DO THE PAPERWORK CORRECTLY. THEY DONT EVEN DESERVE TO HAVE ONE STAR THIS IS BY FAR THE WORST CAR LOT I HAVE EVERY HAD TO WORK WITH. SOMEONE REALLY NEEDS TO LOOK INTO HOW THEY RUN THERE BUSINESS

THE EXPERIENCE WAS EXCELLENT BUY UR CARS HERE

I am truly grateful and I thank you guys..Not really what I was looking for.. but I truly like what I purchased.. thank you all so muchVery helpful 👌 ☺ 🙂 👏 😀 😊 👌

They actually worked with me knowing I was all the way out of orderThey stayed open late until I drove off the lotMuch appreciatedNissan Sentra

I’m Happy I Came Here, They Move fast And they cars are worth it ❗️❤️

They are all so very pleasant and helpful. I went to at least 7 different lot before I was able to get a care. With my bad credit I still was able to get a beautiful running truck. I love them for helping me and changing my life.

I came in looking for a car, this is my first auto loan and soon as I walked in I was greeted by Amy& jasmine. They both are very sweet and got me approved very quick and easy process. Please check them out. Great people

Excellent fast service jay jasmine and amy got me in and out if you need a car this is the place!

Great experience fast and easy

Awesome customer service!! Jasmine And Amy are Fantastic and get the Job done!! I recommend anyone who qualifies to get here!! Thank you Again Ladies!!

Everyone was so amazing helping me get my new car, I would recommend this place to anyone that is looking for good quality that works with your credit.

Thank you so much for your help! I’m absolutely grateful .

The people there are great. Really nice and makes sure you are happy before leaving

Terrible, do not purchase a car from here.

It was so quick and the ladies that work there were nothing but helpful.

I had a great experience at first acceptance.... I was there less than three hours and they found me the perfect car! I love the service, I love the patience and they were really helpful.

They are the best. I walked in and drove away. Very friendly, speedy, and helpful service. Thank you 1st Acceptance Auto

I really appreciated 1st acceptance patience and kindness.. They worked with me and gave me great service... Amy was my personal favorite💖

Excellent service I recommend that you come and look around they have some very nice cars

Amy and Henry were very great salesman,I would recommend 1st Acceptance Auto Finance to family and friends.

Great service

Hi, Im here at 1st Acceptance Auto Finance in Indiana and I have to say there are no gimmicks here. They put me in a nice 2017 Nissan and Im very excited. The process was not long at all. Plus I have less than good credit. If youre looking for a nice looking great running car, stop by 1st Acceptance Auto Finance!

Very nice people. Emmy and Jasmine were very professional and helped us tremendously They were able to get us approved when most others couldnt. no pressure from sales. I am the first to speak my mind, however I honestly have nothing to complain about.very pleasant experience. I would definitely recommend this place to others.

Amazing service. Amazing deals. Great cars with low milage. Very professional compared to other places we have gone too. Representatives present themselves nicely and professional. We will definitely return for another car! Very impressed. :)

Very honest and upfront, they back up what they tell you. I would definitely recommend them, worth the drive 👍

I was working with Emmy today and she was such a pleasure to work with. She got me approved quickly and was very thorough with explaining the paper work and what was required to make the process as smooth as possible. It wasnt lengthy or stressful at all! I will definitely be referring my friends and family to come and do business with First Acceptance Auto Finance!

Looking for a car, this is the place to go... quick fast and in timely order.. Angie and Meka are so sweet, they make you feel so comfortable and they can work with you... drive off in your safe reliable car the same day.. I am a happy buyer! Thank you ladies so much... definitely five stars from me and my Dad!

First Acceptance was fast and easy. I love the fact that there were no tricks or gimmicks and no hassle whatsoever. They work with and all about helping you get in the car. Angie was delightful and out my mind at ease. I recommend them to anyone looking for a car with comfort.

Fastest in finding a finance company! Over all great experience. Bring your check stubs, bank statement, and be on your job 6months!!! Highly recommended!

These guys dont mess around! best experience with a car dealership hands down! theres no gimmicks and the whole process is quick and painless I would recommend anyone to go here

Highly Recommended, My Experience With Jasmine Was Amazing, She Took Her Time, Very Professional And Made Sure I Didn’t Leave Without A Car

All the staff there were great! Really helpful and friendly! The process was smooth and didn’t take long.

Very great experience. The staff were all polite & made the best efforts to get me driving today. The vehicles were all nice & very hard to choose from. I’m glad this was my first stop while out car shopping. I didn’t have to look any further for my dream car.

I’ve dealt with a lot of dealerships and this by far was the easiest and most pleasant experience I’ve had. I’m used to waiting around hours at dealerships, and haggling alll day . Jasmine made things very simple and even got me driving again with zero down. Not some scam like other places. 5 stars all the way.Thanks first acceptanceDave

So happy to have found them! They are so polite and helpful in every way. You will not be disappointed to do business with them. When no one else would give us a second chance they did not hesitate to help!

It’s a great opportunity for bad credit and first time buyers. As a college student, I really enjoyed working with them because they helped me get a brand new car. After a year, I hoped to get another car to lower the interest rate. It’s a great opportunity! I really recommend coming here.

I would recommend everyone to purchase a vehicle from first auto they are the best ! They are fast and respectable .

One of the best experience I’ve have ever had. This is my first time getting a car note and the first acceptance team was very helpful to me answered all my many questions. They got me approved quick with a car that I’m in love with. I would highly recommend them to anyone looking for a car.

Great service great deals got me approved with bad credit 2016 fully loaded

We came not knowing exactly what kind of car we wanted, but Emmy was so helpful and the approval process is so simply and fast. They are very polite and efficient with their customer service skills. They have very nice newer cars that are in good conditions. Thank you for all your help Emmy!

I’m very pleased with my new car and also with all of Mica’s help!! Mica was great, very professional, patient and answered any questions I may have had. I recommend any one looking for a car to go check out Mica😁

I was made to feel like a family member here surrounded by big beautiful smiles from cute and professional ladies. My car buying experience was much more enjoyable than I would have imagined. I highly recommend this place, itll be difficult for your buying experience to be better elsewhere. TS®

Great place, great people. Very understanding and reasonable! I definitely recommend to everyone!

I got approved for a nice car! The staff was great, none of that waiting for 2 hours mess, hassle free, sign & drive! Everybody is awesome! (Even though I gave them a headache lol)

Buying experience was great. Straight forward and painless. Got me approved for a nice vehicle with decent payments and very low down payment. I will recommend this place to all my friends and family.

I’ve been through a lot the last few months. My experience was simple and non stressful. I drove off the lot in a wonderful truck. Everyone was really nice and helped me a lot. I thank them and I would recommend anyone looking for a decent used car to ride out to merrillville Indiana!!!!

Very nice customer service. Helped me with what I needed with no problem. Got me rolling all in the same day. All smiles no hesitation needed. I would definitely recommend others too come.

Great customer service! Cars in great condition and lots of choices. Got me rolling fast! Love it! Great experience highly recommended!

Had a great experience... First Acceptance Auto has a very friendly staff Jasmine is more than helpful, informative and hands on I drove off in a 2018 very low down payments... make sure you give them a call or visit. ~ Thanks First Acceptance

I came in very unsure that i would walk out with something but i sat with Emmy and she was great!!! She walked me through everything to make sure all of my needs were met and made sure i walked out with what i wanted with a great low monthly payment on my car!!! I strongly recommend going to them for your car needs!!!

Great company too buy a car. Excellent customer service and hospitality. They really take care of your needs and will make sure you leave their car lot satisfied. I recommend everyone buy a car from first acceptance auto. Great experience

I just got me a car 🚘 from here & love ❤️ it already the test drive was love down payment low nice white Ford Fusion.....l with low mileage... This is the best way to go get there......

I would highly recommend this car lot to everyone. This is the first car lot that actually tells you the truth. I applied online and within 10 minutes Angie called me back and explained to me the process. And when I got there it was very easy.No gimmicks or tricks at all. Thank you so much!

Meka was amazing! She was very thoughtful and professional. She explained the whole process and got me into the car that I asked about when called. The process was fast and painless! Go check them out!!

I truly recommend First Acceptance Auto Finance they are reasonable and very understandable. I visited the lot multiple times and I didn’t have any problems looking at any of the cars. I love the customer service it was like hanging out with friends. If your looking for a place to buy a vehicle you should definitely give this place a try ! Thanks too Jasmine and Emmy they did a great job .

Great and fast customer service. Friendly and well-mannered sales men/women. They work with no credit at all and help you explore your buying options. Emmy was especially superb. Make sure you ask for her.

This place is amazing, I literally did a pre-approval credit application on the phone this morning.Angie is amazing she called me back instantly and got me approved and now I’m in here signing my contract. They have some really great cars for good prices and they work with all type of credit situations. I do recommend this place to others they are truly people of their word.

It was a great 👍 experience! I was helped right away. All my questions was answered. Everyone had great attitudes and personality! I would recommend first acceptance finance to anyone.

This place is really great...walked in yesterday to purchase a car but it became to late in the evening, so the two young ladies allow me to come back the next afternoon. They worked there butts off to get me approved for a vehicle.Love..💖love..love, (First Acceptance Auto everyone must go there.)😊

Thank you to Emmy for all her hard work to get me into the right car. She was very friendly and took her time to explain everything to me. She made the process simple and not pressured. I would recommend First Acceptance Auto Finance to everyone

They were very kind and really helpful with helping me and my family get a car. I recommend them to all who are need for a vehicle. Thanks first acceptance auto finance

Jasmine was so exceptional! She helped me get approved for a car and went above and beyond to do so.. I recommend coming here 100%

Very good and nice people they work with you Emmy and other staff was great

Great experience! Smooth and pain free process. Angie and Gia were fantastic to work with. I highly recommend going to 1st Acceptance for your next car purchase.

Great experience appreciate the help

Wonderful experience with Jasmine, approved before I came in. Loved the hospitality. Ill enjoy my 2016 ford fusion. Thank u Jasmine and 1st acceptance. I highly recommend coming here if you need a newer reliable car.

I purchased my very first car from here the other day! Jazzy was the lady that took care of me, answered all my questions and worked with me on said purchase on my 2017 Chevrolet Spark.I was in an out not even 30-45mins unlike other dealers having me wait 2+hrs.Hands down the fastest and most reliable place to go to when car shopping!Thank you so much 1st Acceptance Auto Finance.Im in LOVE with my new ride!

Walked in nervous definitely in need of a car cause of my multiple jobs can’t say I’m disappointed these ladies definitely helped me. You’re in need of a car and have valid information come support there get you right I’m definitely staying with these ladies

Just nowI’ve been trying to get a car for months no one would accept me. I walked right in they were so pleasant and helped me right away gave me my options and now I’m n my new 2016 . I’m in love with how they treated me, with no hassles no run around . If u need a car this is the place to get it from!!

Great service helped a ton and were friendly and fast. I highly recommend this to everyone. Made sure I drove away highly satisfied

Great customer service. In and out quickly. HIGHLY RECOMMENDED. Reasonable prices

This place is the best! Great customer service, always polite, and super fast responses! They really work with your situation! Hands down the best place to purchase a car!!

The staff are really friendly and informative. They were able to help me out with finding the right vehicle and it was quick and easy. I recommend this place if you’re struggling with credit and you need a new vehicle!

Just got a car today... Their service was great and the two female sales associates were very helpful and pleasing to work with. I would recommend giving them a shot.

I am very impressed with the A1 customer service experience I have had. They are very attentive and knowledgeable and helpful. Thank you so much for my brand new car.

They are amazing!!!! My experience was great. The ladies here a kind, fast, and very professional. Anyone looking for a really nice car with a great deal should come here ASAP!!!

Emmy was amazing 😉 she helped me through the process from start to finish. Very friendly and was able to answer any questions I had for her. I definitely recommend anyone to work with her if you plan on purchasing a vehicle.

Came To First Acceptance Auto Nervous About Getting A Car But Everybody Made My Experience Quick, Easy,And Painless. I Didn’t Feel Like I’m Getting Pushed Into Buying A Car. I Got Exactly What I Wanted At The Paymets I Was Looking For!!! THANK YOU AUTO ACCEPTANCE AUTO FINANCE I WOULD RECOMMEND THEM TO EVERYONE WHO IS IN NEED OF A RELIABLE CAR

Great dealership and really helped me drive away with the car I wanted and a great price. Thank you first acceptance for everything and believing in me and helping me drive away with a great reliable car

Thank you to Angie and Henry for helping me acquire the perfect vehicle for my family. They are very professional and helpful and answered all of my questions and took the time to explain any inquiry I had. I would recommend this establishment for anyone with a desire to get a new vehicle.

Great and friendly service. Very quick process. Got a great deal on a great vehicle!

Great service. I was able to get approve and driving within 48 hrs of inquiring. Very pleased with Gio’s service. She took all 1000 of my calls and answered each question with diligence!

Great customer service, straight forward, no beating around the bush. I got a great car with a small down payment. Thank you guys.

This is a great company fast service. The team here is great and work with you and are very friendly. I would recommend any one looking for a car to come here

I love the staff here. Mica was very helpful and friendly. Henry is the best. I would recommend anyone to come here for a car. I brought my car last year and my husband just brought his today.

Thanks to the Sales Representatives they have help me get the car that I wanted with no problem. Really appreciate them for there help in the process of getting me another car. Thanks ladies for everything.

This was a very nice establishment with an impeccable team. Everyone was very helpful and it’s definitely a recommended spot if you are looking to buy or finance a car.