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Integrity Auto Glass
#D3, 85215 6032, E McKellips Rd, Mesa, AZ 85215, United States
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Integrity Auto Glass
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An
Review №1

They made the process very smooth and easy. I called them and they made an appointment the very next day and talked with my insurance all at the same time. The replacement process didnt take long at all. Highly recommend this company

Mi
Review №2

Whole experience from 1st contact on the phone to completion of the replaced windshield was great! When needed will, I will use Integrity again. Highly recommend. Thank you.

du
Review №3

Everyone I dealt with at Integrity was professional and fantastic to work with. Adam installed new windshields on two of my cars and did and amazing job. Fast, efficient, high quality work with great communication. Doesn’t get any better than that. So refreshing to find a great company.

Ka
Review №4

Definitely would recommend this company, they were there for me when I needed them, and they were able to work with my schedule and also came to me instead of me having to come to them.

m
Review №5

Great service from start to finish . Communication from making my appointment with the office to the tech completing the work. The tech was on time he called when he was on his way . He made sure to replace the stickers that I needed back on the windshield and reviewed the instructions after completing the job .I dont normally do reviews but I thought I could help someone else that is looking for it to be done right the first time. Very pleased with the quality and efficiency of work. Your business name fits you well !!

He
Review №6

They advertise $100 gift card on Fry’s receipt.I was disappointed. It connected to Western bank advertisement of $100. Although I received a $75 gift card. I am happy... I had a talk with Fry’s manager . Too clear small print frustration. Regarding advertisement up to $100 gift card.I was better with previous receipt advertisement of $75 gift card. I received the amount indicated.

Gl
Review №7

The service I received was excellent they were here when they said they would be they were efficient and professional.

Ev
Review №8

They scheduled me within a couple of days, showed up on time and were very courteous. They asked what stickers I needed to be saved and put them on my new windshield when they were done. Customer service was amazing on the phone and they took care of everything with my insurance. I will definitely go back to Integrity next time I need windshield repair.

Er
Review №9

This company was really good. Professional and on time. I needed to call the technician back and he came back the next day to make sure the work was good. Off this experience I highly recommend Integrity.

Ei
Review №10

I was very pleased with the promptness, the installer was very nice and courteous, and my gift card showed up as promised. I definitely stand behind them!

Bi
Review №11

Came right on time. Replaced my windshield in minutes. Truly a reputable company

Re
Review №12

Great service. They were there when they said they would be there. Quality work all around.

RO
Review №13

Knowledgeable, friendly and informative. Very positive outcome. Would recommend others without any reservations.

La
Review №14

Great crew was in and out in no time. Answered all my questions and and the work was done right. I would use them again.

Ap
Review №15

Serviceman was professional and ontime. Quality work. Very pleased.

Sh
Review №16

I was very pleased with how easy they made it to replace my windshield. The installer was delayed due to difficulty at his previous appointment but kept me informed. I highly recommend this company.

Je
Review №17

Guy came, was super courteous and did his job well. Good company

Ho
Review №18

Quick response and great updates. Tech thought he might be late, however he was a little earlier than I expected. Great service!

Ro
Review №19

Excellent customer service, excellent installation, never have an issue w them! Will use again.

Ta
Review №20

Came to my house and replaced entire windshield in about 45 minutes in the hot sun. Very professional and happy with results. Didnt get the entire $100 cash offer, but fine print says up to $100.

Ma
Review №21

The service was excellent. Out of pocket cost was great ($205) for truck windshield replacement. Job finished in less than quoted time due to they had replaced that same windshield several years ago & there was no clean up job to be performed before new windshield replaced. Will definitely called them again for replaced.

Re
Review №22

Very professional staff, great communication and pricing. Installer Danny was on time and very professional. Look forward to doing business again. Replaced windshield on Ml320 in under 30 minutes.

ra
Review №23

On time, very professional and pleasant, went above simply installing, gift card is nice if you qualify. Office worked well with insurance company who created a little snafu. She knew her stuff. Great communication and easy to schedule. I always recommend these guys.

Yv
Review №24

Integrity Auto Glass is great! Their techs are always on-time, professional and a pleasure to do business with. I wont use anyone else!

Se
Review №25

I was able to get in the same day I called to do a chip repair. The owner was professional and courteous. He did a fantastic job. I later used this business to replace my windshield. They were prompt and accurate. I would recommend this business to everyone!

Se
Review №26

Needed a new windshield but paying by cash, not going through my insurance. Used Integrity Auto Glass for over 15 years but always with insurance. Called a few places to see what cash prices were. Integrity had best pricing, came to my house and was zone in under an hour. Looks like like all the other windshields they have done for me. Great company to use whether going through your insurance or paying out of pocket.

Ja
Review №27

Extremely responsive, professional, expedient, and thorough with warranty documentation.I would recommend to everyone with insurance or not.

An
Review №28

Everything youd expect. Professional, timely, courteous. I highly recommend them.

Pa
Review №29

They came on time and they were polite and professional. The new windshield looks great! I would definitely use them again.

Ro
Review №30

Dan was an excellent technician. He had lots of experience and replaced our BMWs windshield perfectly.

Fr
Review №31

Owner Doug came through as our hero when working with Safelite was a complete debacle. I drove to distant Safelite facility and after hour they told me my windshield was on national backorder only after removing broken windshield and putting it back in (which is illegal) then denying it.Doug swooped in and offered a temporary fix and about 2 weeks later Chris installed my windshield seamlessly at my home. They offered a recalibration service which will also come to my home next day. Entire team is wonderful, highly recommend!!!

Mi
Review №32

I will not go anywhere else to have my windshields replaced. Integrity installers are professional, friendly and do excellent work.They are a family owned business and you can tell the difference.

Pa
Review №33

Their technician Fred Gorton is top notch and goes the extra mile..! This is my 2nd windshield he’s replaced - I had a work issue & ended up going in to office & forgot appt - Fred met my fiancé at his work parking lot in the blazing sun and got the windshield done anyway - great guy & customer service attitude - I’m always calling them & hoping I get Fred ..!!

Ry
Review №34

Not only was he on time, but he had the correct windshield with antenna in it for my classic GMC. And price was very competitive. 50 bucks cheaper than anyone else in the valley. I would highly recommend these guys and gals!

Kr
Review №35

Great staff, great technicians. Highly recommend them.

Do
Review №36

ADAM, Integrity Auto Glass, a fantastic installer. Professional, ontime, quick install at my house. Cleaned up no mess; Highly recommend.

al
Review №37

Fast, on time, and quickly fixed my issues. Highly Recommended!

Da
Review №38

Good job! Was ontime

Jo
Review №39

My first time using Integrity Auto Glass and they’re the only ones I’ll use going forward. The tech fixed the whistling sound every other company I’ve used hadn’t been able to (Honda Element issue). He said the snaps likely weren’t tightened enough in the past leading to air leaks when driving 60+ mph. Very knowledgeable and job well done! Thank you.

au
Review №40

The guy was awesome. He was fast and efficient

Is
Review №41

The guy called me in advance told me what he was gonna do and what he needed .was professional.courteous .finished in a great timely manner

Ia
Review №42

Ive had windshields replaced twice by this company, and both times I have been completely satisfied. Theyre friendly, prompt, and no issues after install. Thank you!

An
Review №43

We highly recommend Integrity Auto Glass. Scheduling was done quickly and professionally. The replacement team member gave us a courtesy call to let us know he was on his way and arrived right on time. His work was so efficient it was obvious he was a master craftsmen.

Jo
Review №44

The coupon helped part my deductible so cant complain. The windshield looks nice. What I noticed at night I see slight reflected lights from cars when they are about 500 feet away or more so it looks like double, not sure if this is normal with heads-up display. I think my old window didnt have this problem but I dont think its a big deal but if I known I would probably look for a specific brand. The person did a great job it was all clean.

Mi
Review №45

This is the second time Ive used integrity, with 6 years between when I needed to use them last. They are nothing but professional. I would recommend them to anyone.

Jo
Review №46

Great customer service I used them twice I would highly recommend them .! they showed up on time and preformed work as promised

Ri
Review №47

Very professionalAdam was on time very pleasant attutateReplaced windshield in no time.Thank you all

To
Review №48

I called integrity Glass and they put me in touch with my insurance company who approved the install. Installer called 30 minutes before showing up. He installed the windshield and split. I received the gift card 2 weeks later in the mail. That was my experience with this company. It went flawless. I would without a doubt use them again and will definitely recommend them!

Er
Review №49

The service was quick and on time.

Ha
Review №50

Their service person called me to let me know what time he would be there and was on time. He did an excellent job was very professional and told me when I could remove the tape and wash windshield. I went with Integrity because they offered a $75 debit card on the back of my grocery receipt. I did get my visa debit about 7 days after the windshield was done which I was very excited about. They are honorable and true to their word . I would use them again if I needed a windshield

Li
Review №51

Integrity Auto Glass did an awesome job for us replacing 2 windshields & they came to us in Buckeye, AZ .We would highly recommend their services to you !! Thanks again for a job well done !

Ch
Review №52

Replaced windshield and arranged for second company to come calibrate the camera. Great seamless service and $100 free VISA gift card reward for using them. 👍

Ka
Review №53

They were on time, professional, clean, friendly. We had custom tinting on our windshield. They said they could not tint the windshield. Now we have to pay to have that done. That would be the only reason we wouldnt use them again

Do
Review №54

Excellent service from first call to completed installation! Will definitely be using them again should the situation arise again.

Mo
Review №55

Fast response for scheduling and quick and good work . Id definitely recommend Integrity Auto Glass for all your auto glass needs !!!

Ru
Review №56

Very polite and professional. They arrived within the time frame they specified and completed the replacement quickly. I dont usually write reviews but they were stellar.

Da
Review №57

This is the third time Ive use Integrity always had a positive experience. I highly recommend them.

ma
Review №58

Very professional, from the intake on the phone call to get my windshield done to the insulation from a gentleman that came out to do it. Thanks for being so easy to work with.

Li
Review №59

Technician called to say he was on his way and then arrived on time and it was like he was never there except I walked out to a beautiful new windshield. I thought it was going to be a hassle like 5 or 6 years ago from the dealership. So effortless, I cant believe I waited so long to get it replaced. Will def recommend this company.

El
Review №60

Everyone at Integrity Was kind, helpful and friendly! Showed up on time and did a great job!

St
Review №61

Quick appointment and probably the best customer service I have ever received from an aut glass place and the installer was awesome!

Dr
Review №62

I have been using integrity auto glass for years. Especially Fred as my installer. I can’t say enough about the great work they do. Punctual, polite, professional and above all they do perfect installs. Never have a problem with the installs. They always leave my car better than when they started. You can trust these people!!! I will continue to use them. I hope I never have another cracked windshield but it happens and when it does I always go to integrity auto glass.

Je
Review №63

Great service. Very professional

De
Review №64

Very friendly and professional. They were proactive in getting prior approval for the windshield replacement. The service was quick and easy. I would recommend without any hesitation.

Vi
Review №65

I would recommend Integrity! They were prompt, polite and did an excellent job with my windshield. I received my Visa gift card in the mail a week later, as promised.

Ro
Review №66

Wonderful experience.I will use them in the future!

Ma
Review №67

Came to my home on time as scheduled. A piece of trim broke (due to sun damage - older car) when being removed, and they replaced. I looked it up and found it was common for this trim piece to become brittle with age. Installer was friendly.

wi
Review №68

Youre very prompt and professional and polite very good work I will use them again William recommends

Pa
Review №69

They worked seamlessly with my insurance company. The installer arrived on time but he was alone and in an old van and I will admit, I was concerned. I chose not to watch the install. When I came back out 20 minutes later, it was done. I don’t know how he did it but he managed to lift that huge window by himself and install it with no damage. I asked him how he did it and he said, “20 years of practice”. I tried this company for the rebate being offered but would use them again.

Te
Review №70

Installer was on time and called ahead to let me know he was on his way, very professioal,answered all of my questions, would defintely use them again.

Ka
Review №71

Integrity Auto Glass replaced my windshield recently and it was a seamless, smooth procedure. I live quite a ways out of town and they showed up within the first hour of the three hour window they gave me. The techs were polite and quick and everything was done in less than an hour. They even sent their partner company to recalibrate my car and all of its safety features.Amazing service!!

Ar
Review №72

From start to finish, Integrity Auto Glass are awesome! Very courteous, and polite. Fred was awesome when he came to replace my windshield. He called about 10 minutes before arriving. When he was done, he explained everything. Very professional. If I ever need another windshield, I will definitely be going to Integrity Auto Glass.

Ha
Review №73

The service was outstanding. This was not the first time I used them, and I was very happy last time my windshield had broken. The technician is polite, clean, and professional. I recommend them to all my friends!🙂

Ca
Review №74

They were super easy to work with. We got approval right away and they were here at my house when they promised. Great clear piece of glass exactly like the original which is what I requested. As for OEM replacement. Highly recommended.

Re
Review №75

Scheduling was quick and easy. Tech arrived timely and did the job efficiently. Would use them again.

Do
Review №76

Technician was on time, was very personable, and did an excellent job!!!Would definitely recommend Integrity Auto Glass!!!

Bo
Review №77

The gentleman who did the work was courteous and fast.I would recommend however not having political stickers on their work vehicle which can ultimately hurt your company and alienate some of your customers

To
Review №78

The technician was on time and performed the replacement very quickly

El
Review №79

I did have to start the claim through the insurance but after that they were fast and windshield looks beautiful. Came to my house. And sent a 75$ gift card in the mail (which I had forgotten about the offer) nice surprise. Will use their service again

Bo
Review №80

Professional from start to finish. Had to change time very accommodating. Definitely recommend this business.

Ch
Review №81

Installer was prompt and did an excellent job.

Te
Review №82

Did great on time. Service

Gw
Review №83

The job went smoothly.. Recommend this company.

Gi
Review №84

Fred arrived on time to replace my windshield. He was cordial and knowledgeable about what he was doing. He worked quickly without compromising the quality of his work.As a side note: I trusted him completely without concern he may be eyeballing items on my property (if you know what I mean). I would recommend Integrity Auto Glass to anyone and would use their services again in a heartbeat!

Ma
Review №85

From the scheduler on the phone to the technician everyone was above board and top shelf. I do recommend.

Au
Review №86

Very professional, quick install, was able to keep all my stickers to which was a plus definitely some of the best pricing to! Great conversation with one of the employees overall terrific experience!

Ke
Review №87

These guys are always quick and professional. My wifes car needed a replacement weather strip and they even called the insurance company to notify them. Came back 3 days later and finished the job. They could have just threw the windshield in there but the strip was cosmetic and functional at the same time and he suggested that we replace it. I have had the last 6 windshields from them over the years, great individuals.

Mi
Review №88

Totally satisfied.

Ca
Review №89

This is our 2nd time using Integrity Auto Glass, and will continue to do so for future needs. Our installer, Tim, did an excellent job. He called when he was on his way, and installed the windshield accurately and quickly. A 2nd visit was necessary due to a whistling sound at high speeds - but it was not due to any error in installation but rather due to the flimsy molding that comes with my type of cars windshield (a known issue). He did as I requested and inserted some silicone under the molding along the top, and now the windshield is completely silent. So he definitely went above and beyond in my eyes! I couldnt be happier with the installation, the tech, and how quickly things were taken care of. Thank you Tim & Integrity! (PS. the gift card we received at the time of installation was awesome too!). (Heres a photo of my smiling Element with brand new windshield ;) )

Be
Review №90

Integrity Auto Glass was on time, professional, and very very customer service oriented. From the skilled technicians to the super professional and courteous office personnel,Integrity Auto Glass is the BOMB.The free $75 gift card seals the deal, for sure. I would do em again in a heart beat....try it youll definitely be well impressed and very satisfied with their workmanship.

Se
Review №91

Very easy to work with!!

Ly
Review №92

Called around town. Integrity had the best pricing for my windshield replacement, super easy process, where out in a few days and once they arrived it only took 30 min to do the job. Definitely keeping them as my go to for my glass needs!

Ki
Review №93

We are always grateful and impressed with Integrity. This week Adam came for a rear window that needed replacement. He was early, prepared, neat and very professional! We were a cash pay customer and we will use Integrity Auto Glass again. Highly recommended.

me
Review №94

I appreciate the communication of arrival time. Mr. Chris kept me informed of when he was on his way. I also received a call when he was in the vicinity.

Ma
Review №95

The staff were very kind and accommodating! Plus the give you a 75$ card if you submit a claim through your insurance. That was sweet of them.

Ro
Review №96

Great business. Tech came to my house and completed my windshield replacement in an hour or so. $100 gift card came in the mail2 weeks ago.

Ta
Review №97

We had a great experience with Integrity. They even followed through to repair something that wasnt their fault. Really really happy with their service and professionalism. They can definitely stand behind the name, Integrity. I would not hesitate to recommend them.

Da
Review №98

The technician was prompt very clean and did a beautiful job willing to explain what he was doing and why he was doing it very nice guy anyway this is the third time I have used integrity all three times a fantastic job thank you Integrity Auto Glass youre the best

Jo
Review №99

Great customer service and technician workFast and clean.

Cl
Review №100

This is the second time I’ve used Integrity for a windshield replacement. On both occasions I couldn’t have asked for a better experience. They arrived on time and handled everything professionally.

Information
19 Photos
100 Comments
4.9 Rating
  • Address:#D3, 85215 6032, E McKellips Rd, Mesa, AZ 85215, United States
  • Site:http://integrityautoglass.com/
  • Phone:+1 480-830-7600
Categories
  • Auto glass shop
Working hours
  • Monday:8AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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