We went to get my sons ear pierced. We picked out the earrings and gave them the number. The earrings were put in, but they were the wrong ones. Come to find out the number for the earrings we wanted was under the sample not above. So we took them out and had to return 2 days later for repiercing. Staff was very nice. It would be great if they verified the style not just the number before doing the piercing.

Fast and friendly service. The staff was amazing. They were super nice to my 7 year old while they were piercing her ears. They did a great job 👏 we were very pleased with everything.

We chose to go to Piercing Pagoda after reading other reviews. I called ahead to see if there would be multiple employees working to have my 5 year old daughters and 6 year old daughters ears pierced simultaneously and they were able to do that. The experience did not disappoint! The employees were awesome and did a great job!

One female had a horrible attitude. They did nothing to help me. I spend over $800 with them and one breaks less than two weeks and they wouldn’t even exchange it. This is ridiculous and very unprofessional

I used to always get jewelry from here and after being such a loyal costumer lindsy couldn’t do anything for me once the chain broke not even add a warranty to it. Wouldn’t recommend at all.

Nice people there, but no nose piercings until coronavirus is over. So it could be years lol. But a little girl was getting her ear pierced right next to me so...Then warranties on earrings only last a year and I got mine 1 year and 3 months ago so no luck. Guess Im finding another jewelry shop! Thx

Nice girls! Did a great job on my sons piercings!

Nice place and lots of earrings but price for free piercing is 64.99

Best place to buy gifts at!.......

My 7 yo granddaughter got her ears pierced for her birthday. The young man who helped us was great. Talked to her, kept her calm. They were able to do both ears at the same time so it was done and over with. She is soooo happy.

The young lady that helped me was very nice and helpful. I had a repiercing and she put it right back where it was to begin with. Perfect..

Cash, my jewelry consultant, was great! He made getting my piercing painless and he was so helpful!

Great service. Earrings are the best quality. Love the backs!

Very friendly and helpful

My daughter was very nervous, but they did a great job of helping her stay calm. It was so helpful being able to have both ears done at the same time.

Wonderful experience two of my friends got their ears pierced and we bought earrings the sales girl was absolutely exceptional was very inviting would recommend it to anyone

Friendly, quick with no added pressure. Ive been terrified of piercings for the longest time, decided to give it one last shot and couldnt be any happier I did with them. The associate was awesome considering I was 21 and afraid of piercings she was patient and took all the fear out of it.

I just had my four month old baby get her ears pierced here and the girl who did it was awesome. Made sure they were both even and got it done quick and easy. Would definitely recommend them.

I love it i got my nose earring there and gold

Professional, friendly, efficient!

Not supposed to pierce noses with guns let alone with earrings

Very knowledgeable and friendly. Was super with an infant!

Really nice people piercing was done so fast great service. I highly recommend this.

Unbelievable!!!weve been here for over an hour just trying to do a simple exchange!!!!!!

Friendly and good quality

Pricey but jewelry is real...

The worst service special Francis.

Just a Claires clone.

Nice employees

Great place.

It was ok.

Rude