Gina Lee from Mobile Homes on Main provided outstanding customer service to us as we designed our retirement home. She was extremely patient with our endless questions over the course of the summer. She explained options thoroughly and reached out to the factory to get firm answers on unique scenarios. The end result was not only the perfect home of our dreams, but a wonderful customer experience where we were guided throughout the process, encouraged to understand options, and received top quality customer care. I rarely make recommendations, but have already recommended to my sister to work with Gina and Mobile Homes on Main for her new house. I cant thank Gina enough for making this experience fun, easy, educational, and stress-free. And a special thank you to her, for her total willingness to work at our pace - an entire summer of questions being answered. Thank you.
We were so lucky to find Gina at mobile homes on main, she had helped us along every step and pointed us in the right direction whenever we get lost. We bought our home while living out of state and Gina has been a dream to work with. She has come in on her days off to meet with us and is always available over the phone when we need her.The rest of the team has also been super responsive and helpful whenever we have had questions or need a second opinion!We would definitely recommend using them!
My sister and I worked with Gina to buy my mom a new home after my dad died. She was incredible to work with. She was very patient and sensitive to the difficult situation. She even brought my mom flowers for our appointment. So thoughtful and professional. Thank you so much for making our experience one we won’t forget.
My husband & I are new to the manufactured home process. We just made a decision to purchase one as a guest home after meeting with Heather Whalen. She has a wealth of knowledge in this area and answered all of our questions in great detail. She’s even gone above and beyond in helping us with permitting when we didn’t know exactly what to say to get the right permit. Heather made this experience easy for us!
GINA is absolutely the professional you will want to deal with. She is knowledgeable, super courteous, took all the time we needed, answered those pesky out-of-the blue questions and was a pleasure to see. Would definitely buy if the price was right!
Gina Lee is a delightful lady in sales, very accommodating in every aspect of the sale. She has been very helpful in decisions I have made. Her positive attitude is definitely an asset in her work place! Thank you!
Thanks for your help Gina.when I purchased my home, she stayed until almost midnight doing the paperwork so I could make sure I didn’t lose out on the sale price. She checks in with me while I wait for the home just to say hi and makes sure I know what’s going on. Thanks again.
Heather is very nice to work with. We live in northern California and will be purchasing a cavco manufactured home from mobile homes on main. She emails me and has time to take my phone calls and is very knowledgeable about the homes she sells. I would recommend Heather if youre wanting to purchase a home, she is straight forward and a good person. Keep up the good work!Thank YouSteve and Barbara and Richie Redding
I met with Heather Whalen at Mobiles on Main. What a wonderful person and so very patient. She made me feel very comfortable and imparted a lot of informative knowledge about purchasing a mobile home. Heather, you are awesome and I look forward to working again with you very soon. Thank you!!!!
Heather is a treasure! She is respectful and oh so caring! She is so knowledgeable about homes and the home buying process. She makes her clients feel comfortable and that they are in good hands.
Gina is the absolute best! Came in early to accommodate our schedule. Most informative! Showed all options with much knowledge.
I was really impressed with the customer service I received. I am not able to purchase at this time, but was promptly contacted by Gina Lee regarding my interest. She took the time to explain everything to me and make me feel comfortable. After getting the information, I also showed up without an appointment and she took the time to show me around even though I am not really ready to move forward at this point. Other places require an appointment and really won’t give you the time of day. I really appreciate all the thoughtful questions she asked and how she wanted to get to know what I want and need so she could match me with the perfect home. I have to say I was really overwhelmed with so many floor plan choices. She made it very easy and enjoyable. I will be happy to go back to Gina when I am ready, because I feel comfortable and trust she is looking out for my best interest.
I originally bought somewhere else and wasnt told that the price would go up from what was on the contract. I came in and spoke to Gina. She explained everything in great detail and helped me even understand what happened at the other place. I cancelled with them and purchased from her. Thankyou again for your help!
Heather Whalen is the best, she was extremely helpful, open, transparent, and reliable. She was honest and forthright- no games.Great to work with!
Working with Gina has been great. She was very attentive and patient throughout the whole buying process, will be referring to friends.
Gina Lee has been very helpful with our process on getting a home and she is very nice and is always there when ever my fiancée an I had questions about our home an set up. She’s very professional an amazing worker, we are satisfied with her an process of our home.
Heather is super knowledgeable and always strives to make sure she understands her clients needs and wants and exceeds their expectations. She is awesome!
They let us to believe that they would help with all of the land prep work and development while selling us the the home as far as giving us a deadline of nine months to complete all of the work which would be no problemTHEN they decided that they did not want to help with any land development so we have wasted a lot of time at mobile homes on MainPlease ask a lot of questions and do your research before you decide on purchasing from this companyAll of the financing was prearranged including all site pop work to be paid for so there was no money issue as far as getting the Home paid for and the set up, but this was a lot more work than they were willing to invest in new customers !!!VERY Very disappointed when everybody had their hopes very high when they originally stated that would be no problem.I am a business owner myself in the Phoenix area and I can assure you that we do not make promises that we do not keep
If you are shopping for a mobile home make sure you stop by Mobile Homes on Main. You will NOT be disappointed! Heather, Larry and the rest of the team walked me through the whole buying process and made each step clear and well understood through constant communication. The teams diligence and persistence along with 5 star customer service made it easy for me to purchase a home! THANK YOU Mobile Homes on Main!!!
Thank you Heather and Larry for all your help. You both have been helpful and communicative while we try and work through our challenges on the land.
Good Lord the prices of mobile homes are rediculous and the time it takes to get in one is even more so. No thanks. Ill build my own for all that it takes to get one if these.
This is our first experience purchasing a manufactured home. We couldn’t be more pleased with the process so far. Gina Lee, our contact, has made everything feel seamless. We are out of state but Gina has kept us apprised of every step. We did request a few changes and each was handled to our satisfaction. We highly recommend Mobile Homes on Main!
I cant say enough great things about Gina Lee! She is wonderful, kind, professional, caring Sales person. She went way more than the extra mile with my husband and me. I changed my mind numerous times and she just went with the flow! Thank you Gina for your patience. We are excited to get this next chapter in life started!!
I had every intention of stopping in to Mobile Homes on Main for a little look see. There are so many mobile home places in the East Valley, that I intended to visit several. That was before I was greeted by Gina Lee! She was such a wonderful, kind, professional, caring Sales person. She went way more than the extra mile with my husband and me. It would be hard to describe my experience with one word. I will say that Ive NEVER had a more accommodating person take care of me and my needs. Unbelievable. There simply is no reason to go anywhere else! Thanks Gina, for everything. We couldnt be happier!
To whom it may concern, Diana and I purchased a Cavco Home for our property near Prescott AZ. Robin handled this sale with a very professional approach and was very polite and delightful and made our purchase enjoyable. I would recommend Robin Selleck to anyone seeking a departure from today’s rude and insensitive approach to doing business you will not be disappointed. The entire sales staff were excellent as well....herb and Diana Ross Prescott AZ 🌵
Gina Lee was the most pleasant, helpful and pleasant person we could have ever asked for. Wed recommend her to anyone looking to purchase a home. The price was exceptional and we have nothing bad to say about the entire experience.
Enjoyed working with Heather on this project. She was very helpful and was able to answer any questions we had. Very professional. Excellent follow through. I highly recomend Heather and Mobile Homes on Main.
Mobile Homes on Main has undergone major changes recently. The sales consultants there are absolutely AMAZING! Heather, Gina and Robin are truly professional and honest people.The phone is answered right away when you call in and you are greeted with smiles and happy faces as soon as you walk in. Easy to schedule an appointment and they do not upswell you they ask what your goals are an directly and efficiently educate you on the most beneficial options and on how the process works. They are completely transparent in their process and I can not wait to see the changes coming up in the future!This is the place to go if you are looking for a new home and these are the women to see to do business with.
Gina Lee at Mobile Homes on Main was fabulous! Not only did she answer all of my challenging questions, she did it promptly and was never pushy. I felt she cared about what would make me happy, which ultimately convinced me to purchase from them.
Robin Selleck was amazing! If you want a competent, friendly, professional Sales Representative ask for Robin. She will help you every step of the way. She went above and beyond to make sure we were comfortable with our purchase. Thank you Robin for all of your hard work! We appreciate you! Ernie and Lisa Angiano
Heather has made this entire shopping and buying process so very easy. She is totally awesome to work with.
Heather was extremely knowledgeable and helpful when it came to to make this important decision. Her friendliness made it easy to ask questions and her industry knowledge makes her the easy choice when deciding which home to purchase!
Great selection of mobile homes. Gina helped us and she was amazing, so helpful and throughly answered all of our questions.
Thanks for keeping I. Touch Gina. When we are ready to buy, we won’t got anywhere else.
Very nice place. Nice Manuf Homes
I recently referred my parents to Mobile Homes on Main in search for a prefab mobile home for their move to Show Low Az. They got in touch with Derick, the new GM. From beginning to end his customer service and expertise made this process seamless for them. My parents had so many questions and concerns and Derick was always there to answer. Derick, being new to the company helped coordinate a contractor, who has been awesome by the way. He made sure the transport to Show Low was right on time and helped them to get great financing. He made them feel like family. No box was left unchecked with this process. The experience they had was top tier. I would recommend this company and Derick to any of my friends and family.
This is the place to go if you are looking for manufactured homes at the best prices with the best client service staff in the business!
I stopped in this week to inquire about buying a mobile home and Michael was a big help. He spent the time to explain the process and showed me a couple of models. Nice homes! When I find the right lot to put one on, I will be back!
Heather is amazing ! She nows her stuff and beyond helpful ! We highly recommend her!
We are currently working with Mike m. On purchasing a new home for our vacant lot. He does what he says he is going to do. He is informative and he makes terms very clear when speaking with him. He explained the process as well. Customer service at its best. We are looking forward to our new home.
We stopped in to look at mobile homes and find out more information. We met Mike. He was very informative . He made us feel comfortable and answered all of our questions He told us everything we need to know to begin our journey with our new home.If you’re looking to buy one I suggest you go in and speak with Mike Maynard.
Thanks to Gina for all you did to help.
I brought my mother and father-in-law to view the homes. We weren’t sure what to expect, what to look for, etc. We met with Derick. He was really knowledgeable and had the extreme patience to work with my in-laws. He took the time to explained the pros and cons of each. My father-in-law is very hard of hearing and Derick worked really well him. Thanks Derick for your awesome customer service!
Great service, Mike was easy to deal with, not pushy. Answered all of our questions and he even speaks Spanish! My wife appreciated that Mike. It was a pleasure meeting Derick the mgr also... nice people!
Nothing but positive experience for us. Our experience has been outstanding, which is why I was so surprised to see other negative reviews. I did inquire about the negative reviews and found out there was some issues with a prior manager and sales team that have been corrected. From what I have seen the new team is dialed in and taking care of their customers, if anything changes I will be the first to update my review, but again so far this team has gone above and beyond.My home is on order and I cant wait for it to be delivered.
Derick Dierks was very helpful, patient, and answered all of my numerous questions. He spent the time with me that I needed to feel like a valued customer. I would definitely recommend!
Purchased a new single wide from Mobile Homes on Main. Great price for a Cavco, which had tons of nice amenities. Due to Covid, the manufacturing was pushed back, but Derek was prompt and efficient with keeping us updated on matters relating to the delivery. The delivery was flawless, and we love our Mobile Home! Would recommend Mobile Homes on Main.
I stopped in at 4:25 Saturday to see some models, not knowing they closed at 4:30. Mike opened the models for me and spent 30 minutes explaining what steps I need to follow to buy and receive our home. Thank you for taking the time with us Mike!
My wife and I have just started looking at manufactured homes and really didnt know where to start. We called around a bit and it seems nobody wanted to talk to me because I wasnt ready to buy TODAY. I dont write alot of reviews, but I called Mobile Homes on Main, and Mike answered the phone. What a pleasure! Mike was very helpful laying out what steps we will need to take to make this happen. I just wanted to say we will be working with Mike on our purchase. Thanks for your time and patience Mike!
Mike was great! We are early on in our search, but Mike was very helpful and gave us some great ideas. We are looking forward to working with Mike in the near future!
Great experience! We had been 2 dealers looking for a home and left feeling pushed. Then we stopped by Mobile Homes on Main and met Mike Maynard. Mike actually listened to us and is working with us to get us what we want and need. If you want to buy a home rather than being sold one, go see Mike!
My husband and I are shopping for a new mobile home and were delighted to find Larry Goodson. He was knowledgeable and helpful and even when he found out we werent ready to purchase today he remained a true professional. If you are in the market you cant miss with Larry.
We had an awesome experience here. My husband and I were looking to downsize from our home to a manufactured home. We were met by John Collins and he was friendly and very knowledgeable on their products. he helped design a home by listening to our needs and concerns. We had a budgeted amount to work with and he put the time and effort to meet our needs and budget.He kept in contact during our sale of our home, and went the extra mile and found a home already set up and ready for delivery from a cancelled sale and contained the bulk of the options we wanted and saved us time and money on ordering a home.He.then coordinated our time frame for set up and delivery with our contractor and financing . John Olson and Heidi were also very helpful coordinating paperwork so our home sale flowed into the purchase of our manufactured home. My husband and I would highly recommend John Collins, John Olson and Heidi at Mobile Homes on Main.
I love the personal touches Mike offers to his tours! Very informative.
Mike is very happy to help with all your questions and worries! Gave us great advice and kept at our budget. Thank you! Kerry and Marilyn Jones
Great experience with these folks! My husband and I visited a lot of show rooms the day we went to Mobile Homes on Main and we were so discouraged by what we found and the sales people we met we almost didnt stop in. So glad we did! John Collins, our salesman was so friendly and he took the time to show us what they had and when he found out we needed something quickly he jumped right in with the perfect solution that met our timetable and exceeded our expectations. He then spent several hours working out the details and getting us exactly what we wanted. I highly recommend working with John Collins and the team of professionals at Mobile Homes on Main.
We went and met with Mike, he was very thorough, honest and extremely knowledgeable, we are truly pleased and satisfied with the business we completed.Highly recommended.
Very good with the costumers give u the info that u need here thump up, excellent work.
So frustrated with this company! We ordered our house in March of 2019 and was told it would be ready by October of 2019...we thought great! It is now May of 2020. The house was just delivered, put cant be set up yet because of lack of permits! Why werent the permits taken care of loooong ago? There is a lack of communication between all parties concerned. When I talk to one party, its the fault of the other party and vice versa! I called today and wanted to give Mr. Jon Olson a piece of my mind, and low and behold, he is no longer with the company! No surprise! I will NEVER take my business to this company again. We are in the market to buy another manufactured home, but will for sure not go with this company! I would not have even given them 1 star, but I had to so that the review would post!
Met with John Collins and was extremely impressed by his honesty and integrity as well as all their employees and the factory rep. They are very truthful and honorable in their dealings when buying a mobile home.
My mother is still waiting for her home to be put together. It was dropped off on her property 10 weeks ago. She is over 60 years old and forced to pay the mortgage on the home that isn’t livable, plus rent and storage. This is not okay! Please do your research before purchasing from here. My mom has her heart on a different home but was talked into this one because it was already to move into, back in November 2019. Now here we are March 2020 and still not able to live in her new house!!!
I was a little nervous to work with them after reading some of the reviews. However, we did and couldn’t be happier. Our salesman we worked with, Larry Goodson did an excellent job. Very knowledgeable and was very thorough. After we were done, we had the opportunity to meet their new GM Derick Dierks. Very appreciative of our business. You could really tell that they care about the customer and not just a sale. If your looking for a home, I would highly recommend Mobile Homes on Main and Larry Goodson
Mike was very thorough and honest. Highly recommend
We haven’t bought anything yet but fell in love with a beautiful model! Mike gave us a ton of great tips and showed us some beautiful models.
I started my new home search on my phone from MN. Found what I thought I would like at Mobile Home on Main. Made a call and spoke with Stacey. Sounded very nice over the phone. Made and appoinment to meet. She is one of the nicest people I have ever met. Beautiful smile, to match her great personality. Loved loved loved working with her in getting everything perfect for my new home. She was all about me, and what I wanted. Fast to respond to emails and phone calls. Even met me on a day off for a personal need, but having to do with the purchase. Went out of her way for me. If you are looking for a manufactured home, please look up Stacey at Mobile Homes on Main. She will not disappoint you. She is a very AMAZING lady. Thank you Stacey. One very happy customer. Dawn
Great Customer Service and good Communication. I couldn’t be happier with my overall experience!
We went in to look at the model homes and Mike was a big help, very professional, answered all of our questions, with no pressure at all.
John Collins is unfriendly and rude to customers. Liars about prices and what down payment we needed. We were there in April of this year and got the numbers ran and we were ready to go after I secured enough for a down payment. Now 6 months later we go back and get a different salesman. Everything with our situation had improved greatly but now suddenly we need 4 times the amount we needed for a down payment. How can one salesman to another go from $5000 down to 6 months later needing over $23000 down for the same home. Really?? We looked at one house and were told to imagine this and that moved to picture in our heads what a certain home would look like that hes trying to sell me but no model. We looked at that same model in April and it was listed at $66000. And we got the numbers ran to buy that home now. My husband asked if we could afford that home and John said no the house was over $99000 . Yet the flyer on the kitchen counter said its for sale for $66000. Wow thats a big lie. Stay away from this joke of a place or at least this salesman!
This company is a joke, waiting a year no house, lies and more lies, stacey moss saleswoman lies lies lies, manager jon bigger liar. take your money and dont ever call you back, no house. stacey send deposit today or no deal on sale. then no return call jon and stacey, nothing! now stacey and jon are gone. michelle lies for them, in a meeting, whatever lie lie lie. then call friday, a big fight in the office with three of them new guys and michelle told me office on lockdown, no one. saturday office closed what kind of place operates like this? very unprofessional. return the money.
Thank you to Michael Maynard for all his help.Hope we can do business in the future.
This place is awesome! We had a house fire in November right before the holidays. My husband and I were stressed out and called numerous mobile places with questions on purchasing a new manufactured home. This is when we contacted John Collins. This man is awesome. He answered all my questions thoroughly. He invited us out to view some homes and go thru the numbers. This man opened his doors for us on a day they were closed; which was Christmas eve. John is a great sales person. I felt no pressure. He did not sell us anything we didnt want. John listened to everthing we said and had patience! He made our holidays perfect. We purchased a brand new fleetwood with everything and more! If you are in need of a manufactured home; go see John Collins! Hes the best out there!! Thanks again John...Happy Holidays!
John Collins salesperson very knowledgeable, made a great presentation kept pressing for a deposit, which we did place the deposit and were told if for some reason we were unable to complete the sale that they would charge 3% of the credit card cost for processing.when we decided not to complete the sale, the customer service went to hell in a handbasket. Jon olsson (General manager)did not return any phone calls. Every time we called and were transferred to him the line went to a answering machine. When we finally heard from Mr Olsson, he charged us $720 for processing the credit card and within that $720 they charged us a $395 processing fee. Since we did not purchase the home we feel that the $395 should not have been charged.We contacted Mobile on main prior to any processing and ask for our funds to be credited back against our credit card. We acknowledge that the credit card processing fee of 3% was made known to us prior to signing. No other fees were mentioned during the presentation. Mr. John Collins pressed us to complete the sale, because it was a special price that may get him relieved of his job. This sale was only available for that day.when it was decided we would not be able to complete the sale he washed his hands of us and referred us to the general manager for any further discussion.
Mike was very informative and most helpful
Mike was a great salesman, good personality
Mike was very helpful.good to us.
Amazing service! Loved the staff!
Heather whalen
Eh..Not so much after all. Smiles and cupcakes on the front-end, and a lot of cold shoulders and empty promises on the backside.
Stopped by to look at the rv park models
Friendly just priced higher than others