I was struggling to find a storage facility on such a short notice after an unplanned move; so grateful I discovered this place! Exceptionally pleased with the level of customer service and professionalism. Cheryl is a fantastic person to speak to and do business with. The prices of storage are reasonable.Will certainly be a returning customer and recommend to anybody in need of a storage space.Thank you Key Storage for alleviating the stress of my move!
Very friendly and customer service oriented staff. Tatianna helped show us a unit that would be perfect for our needs and then worked to get our paperwork finalized and fully explained. We shared that other positive online reviews about customer service, cleanliness of facilities, and overall security had helped us decide to come for an in-person look and her friendliness had easily sealed the deal. She was appreciative of the praise, but then turned around and gave compliments in return, which was just so sweet!
Place is very clean and very quiet. I really think this is a top 3 storage facility. Manager is awesome and she has been here a long time and knows whats up.Only thing I personally dont like is access hours stink... You cant get in untill 6am and have to be out by 9 pm.. I need more access to my unit and 9 pm dont work for me...
Im very happy with the service here! The staff was very polite and helpful.
This place offers a clean, quiet, and safe place to store your most important items.The management team is very understanding of your situation and they look to make your stay at Key storeage as smooth as possible. Better than all that noise and high people traffic at any Uhaul location.
Good place, always clean, friendly staff
I have been storing with this company for over 4 years and I could not be more pleased with the service. The property is always super clean and the manager Cheryl is always so friendly and professional with me and my staff.
I have been a customer at this location for about 6 years, and they are great. The managers are very friendly and personable, the storage aisles are kept extremely clean, and the area is quiet and secure. I have had a wonderful experience with this Key location. 👍👍
This storage company is well managed. It is kept so clean and the managers and owner really maintain it well. I likely recommend Key Storage.
Love this place. The folks running this place have been good to me for many years.
I have used this location in the past and I have always been treated fairly and with respect 🙌. I would recommend them to anyone.
Rent a space here. Reasonable prices. The people who work there are nice.
Cheryl is awesome! She knows my name and always makes me feel welcomed! I moved my things to a larger unit, she expedited the paperwork and made the whole process hassle free!
Very nice people, they always greet me nicely and I recommend this place. Fair price and great storage room.
I found this place on Google Maps. I am glad I did. Cheryl is a very nice person to deal with. I have been at this place for only a short time. I would recommend this storage facility to anyone I know. In the future if I should need storage, I will for sure use A-AAAKey Mini-Storage.
Low priced units and decent quality storage space. no bugs or other nuisances.
Great managers and clean property! Thank you! No problems but I do wish for 24-hour access. :-)
Cheryl at front office had trustworthy staff if necessary i would store here again area clean and well kept 👍🏾
Amazing sweet people and fair price
I hate that I have to resort to this type of solution, especially when the relationship with this company started off positive. Unfortunately, that all changed when it came the time for me to prepare for my move out of the storage facility. I had to reschedule my entire day and spend extra money on a truck because of their failure to communicate. When I tried to discuss this, I was dismissed and given little to no help. I tried to be reasonable, as their failure to communicate construction plans was not my fault, nor my problem and asked to be reimbursed due to the fact that this information was not communicated through any communication channels, other than a sign posted on the keypad entrance of the storage unit location. Not everyone comes to their storage unit frequently, and I cant imagine that I would be the only person that ran into this problem, this last week. I know that they have my e-mail, phone number and address. In this day in age who doesnt send an e-mail as a preferred communication method? To further add to that, why would you schedule repairs on the weekend? Dont most humans move on the weekends, last I checked yup! I was told when I called that my option was to, and only that day otherwise I had to wait until Monday, which I had movers scheduled that Saturday. I was told that I could physically remove each item from my storage on foot, through the main entrance ONLY during office hours. I dont know about you, but its a storage unit and that would have been at least 15-20 trips. I was not happy with this solution, therefore I called back and only after I explained how it was their failure to communicate through all proper communication channels their construction plans that have been in place for a month and a half was I told that I could rent a truck, but I would have to get everything out in one load. When this was communicated to me, it was not professional, and it was obvious that it came out in frustration, and anger towards my dissatisfaction with their company. Mind you this was end of July, and at about 3pm in the afternoon I was not planning to have move my things out of storage that day so I could make sure it was accessible to my movers on moving day. Otherwise I would have to not only pay for the truck, and move it myself which is why I hired movers in the first place, I would have to hire movers again and incur additional expenses and delay my move. I asked to be reimbursed the additional monies I was out for having to rent a truck, and I was told no! The reasoning provided was unjust as it was again thrown in my face that they had this construction planned for a long time. Dismissing everything I just said about their failure to communicate. Therefore this is why Im writing this review, because I find this to be completely unreasonable, and I feel people have a right to know of their said practices, as they apparently do not have the integrity to take ownership that they were in the wrong, and do the right thing. Furthermore, I will make sure that this is posted among all social media sites. Id like to save others from going through the same stressful and inexcusable experience. Do not use this facility!! Update 3/2017 never got my money back mind you it was $50. I was hung up on multiple times as well as the party I spoke with was extremely condescending. All I got from them was a lousy pat on the back that due to my complaint and experience theyre now sending emails. Welcome to the 21st century, freakin frittatas!!
The people are nice .
Good customer service
Great place, and the staff are willing to work with you.
THIS FACILITY NEEDS TO SHUT DOWN!!
Great prices and understanding management!
This place gets the job done.
Awesome.
Clean and secure
It ok