Portland Glass replaced two trapezoidal windows in our living room. Every person we dealt with was professional, courteous, and friendly. They were clear in terms of pricing, next steps, etc. and we couldnt be happier with the replacement work they did. Would absolutely work with them again in the future!

Clean, Professional, Timely - What more can you ask for from a service provider.I spoke to a real person to schedule (at my convenience) the scope/measure of the job. The tech was friendly, knowledgeable and right on time.I received an electronic quote that day that was competitive.Once the parts were available, they scheduled the repair around my schedule.I would highly recommend Portland Glass!

My experience with Portland Glass was nothing short of complete satisfaction with the service provided. From the treatment I received by both the in store staff as well as the installation technicians who came to my residence to do the work requested. The product provided is absolutely grand but the customer service is right up there with it.

The tech came out and measured our unusual bathroom space and made a couple of recommendations. Once we decided he placed the order. The install was timely and very clean. Our splash panel is perfect for our space. We love it!

Portland Glass know their job well. A bit pricey but very professional. I highly recommend them.

I had a great experience with Portland glass, replacing a cracked window. Friendly, fast and efficient service. I would definitely recommend them!

I had a cracked windshield. The service was quick and the installer was very personable and professional. He did a great job. I would definitely use them in the future and highly recommend them.

Great service and friendly staff.

Great customer service and efficient considering all of the delays these days due to the current pandemic.

Great customer service, quick

Very professional and friendly to deal with. They make the process as easy as can be and make you informed of all options. Also, they were fastto get my windshield replaced.

The same technician (Chet I think?) has replaced window panes that have broken unexpectedly for us the two times weve needed it. They were very fast to respond and the technician is the best. Hes friendly, easy to talk with, always provides a fair estimate and has it installed faster than anticipated. I wish all repairs could be this easy.

We needed to replace a picture window and the lead time was 4-6 weeks due to COVID-19. PG was able to pull in the time to 3 weeks. The installation was done quickly and professionally. This is the second time we used PG and based on our first experience we did not hesitate to call them. Great office and installation team. We highly recommend them.

Technician showed up on time. Very personable and did a great job.

Fast and friendly service. I would definitely use this business again!

Great company ! Amy is the best ! Excellent customer service skills . Prices are reasonable, service is done in a very friendly yet professional way. Great experience all around and it’s NOT my first time using them. I’m a happy repeat customer. Can ya tell?😎

Great service, fine product. Would recommend.

Friendly staff, quick, excellent service had windshield replaced and safety cameras calibrated all in one visit. They took care of all insurance paperwork without any out of pocket expense.

Good service. Came when they said they would come and on time. Good communications. Did a neat job and explained what they did and why. Happy to see installers wore mask during pandemic. Have used Portland Glass in the past and will use them again if needed.

Portland Glass is awesome. I saved a ton of money by replacing glass rather than replacing my windows. Customer service and workmanship was excellent and extremely professional. Thank you!

Very friendly and professional. Took care of insurance. Showed up on time and finished quickly. Great job.

I needed to have my glass replaced as soon as possible. In the contact center Shannon and Renee were incredible with getting me a quote and an appointment. Chuck and Mike were phenomenal extremely professional. Truly wonderful service.

High quality workmenship

Great customer service, friendly installers. Overall happy with the work weve done with Portland Glass.

Portland Glass in Salem is our go-to installer for all of our custom shower doors. As a remodeling company, working with a company that stands by their product is of utmost importance to us. Amy is always great with providing timely quotes and working with our tight schedule to ensure our clients are able to utilize their newly remodeled spaces as soon as possible!

Dropped my car off tonight to have my windshield replaced and couldnt of had a better experience with Amy she was absolutely amazing and so pleasant to deal with. Thank you

Outstanding customer service skills by Renne. She was amazing and relentless in moving the insurance claim process. It was obvious the insurance company was not motivated to rush my repair, however Renne was not going to stand for that. While on a conference call she simply amazed me with her industry knowledge and concern to get my repair done quickly. One of the BEST customer service experiences I have ever seen.The two installers were also wonderful. Very neat and demonstrated high quality work. They took very good care when installing my window and were meticulous when cleaning the broken glass.Keep up the wonderful work

The products installed at our facility are beautiful and functional, the ordering team and installers exceeded our crazy short deadline, and the end result looks amazing. Weve heard nothing but rave reviews about the new entrance doors. Chuck, Chet, Vinny, and Amy were an absolute pleasure to work with!

We want to give a shout-out to Leon, who is truly a master at his craft. Conscientious, meticulous, personable and engaging - here’s a guy who knows what he’s great at and does it like a boss! He makes me want to break the windshield of my other car just so we can have him fix that one too. He’s THAT good! :-)

I choose Portland Glass while I was on vacation as it had good reviews. I now have a leaky windshield and 400 miles from the closest Portland. Apple Auto Glass confirmed the seal was not done properly. There was a gap in the seal causing a leak.

A big thank you for coming to my work to replace my windshield same day! Leon was phenomenal and made my experience even better. It looks great!!!

GREAT customer service. I needed an odd-shaped replacement glass shelf cut for an antique hutch and they did a great job. Fast, quality, and reasonably priced!

I made a appointment and it was confirmed by the company. I then asked a question about how long it would take. They answered and canceled my appointment without a phone call. Horrible service

Best customer service ! Fast, friendly, affordable pricing. Amy (I believe her name is) was beyond amazing.. the window I needed wasnt in stock and she kept looking until she found the windshield for me.. same day service.. I can say Im highly satisfied and will continue service with them

Something hit my rear window yesterday as I was driving and shattered it. I drove to Portland Glass, they had me call my insurance (Progressive), who said Portland Glass was on their preferred providers list and gave me a referral number. Portland Glass gave me a ride home, then delivered my car to my house s few hours later when the work was done. And they cleaned all the broken glass that had fallen inside. Great customer service and very friendly.

Leon was fantastic! Very friendly and more than beyond helpful! If you want great service and a friendly environment go to Portland Glass in Salem!

Excellent service

Nice people, will have them bid my job

Portland Glass saved the day ! Thank you so much for your excellent customer service and very fair pricing. After having a terrible experience with a glass company in Derry NH I was so relieved to find you and will be calling you with any glass needs moving forward.

They did a great job replacing a fixed part of glass on my slider they measured it gave me a price and an install date and followed through with professional service and great people i dont usually write reviews but they deserve it

Chet, Amy, Vince, and Chuck were very helpful and professional

Very good service at honest

The lady at the front desk was rude. I wouldn’t order glass from Portland Glass if it was the last glass place on earth.

Speed, efficiency, friendliness, customer service

They fixed my windshield