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Duneland Home & Pro Hardware, Inc.
1018 N Karwick Rd, Michigan City, IN 46360, United States
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Duneland Home & Pro Hardware, Inc.

Comments
Ry
Review №1

This place cares about safety and not endangering other peoples lives. Funny how some people understand no shirt, no shoes, no service but they cant comprehend a simple face mask requirement. I dont mind paying a little more for a friendly, SAFE place to shop.

Ca
Review №2

I am a frequent customer of Duneland Hardware. The location is convenient and the customer service is very helpful. I prefer to support local businesses who also support their community. Im not handy and John always advises me what to get and if possible how to do it. My wife does painting jobs and gets all her paint there. We enjoy shopping there and you should too

Pa
Review №3

Rebuttal to Molly Stephens 1 Star Review.I was in the store the day your contractor and his employee came to purchase a drill bit (July 17). The one individual did complain about the price. When he asked for a discount, stating that he was a veteran, John the owner offered to give it to him at his cost. Never the less, this didnt satisfy the man and he continued to complain. Finally, John told him that hed already been more than fair but if they were still unhappy, they were welcome to shop somewhere else. At this point the man tried to chastise and lecture John about how he should deal with his customers. With that John retracted his offer and asked the two men to leave. The second individual, a black man became belligerent and claimed discrimination, although nothing whatsoever of a racial bent had occurred. The one woman, who was by the front counter close to the door, told the two that they needed to leave. I did not clearly hear the ensuing conversation but there was a torrent of words from the black person which included a clear and resounding B###H. Ive since been told that Lowes does not even carry the particular bit that your contractor tried to purchase. So, if he was able to find something there which was less expensive to suit his needs, it was not the same item. I feel that John and his employees, at very least deserve a retraction and apology from all concerned.,

Br
Review №4

I walked in the door and looked lost. John asked if he could help and proceeded to hunt down the items on my list. Good old customer service.

Ky
Review №5

This is a local mom and pops store that helps everyone in the community. John is there 7 days a week for his customers which is wonderful for when you need something. I would recommend to everyone I know to shop here they have everything you need and if not they can get it normally by the next week.

El
Review №6

This is a terrific hardware store with knowledgeable staff. The owner and team have been so helpful in ordering project supplies when needed.

Al
Review №7

Great hardware shop! They have limited stock.. but always have what I need.. so do the math.. go there.. service is top notch and down to earth.. and they actually know what they are talking about.. go.figure.. hands down the friendliest and most awesome store I have ever shopped.. wow.. just wow! Oh and dont be a douchbag.. wear a mask!

Ir
Review №8

Love this store and the folks who own it and manage it. They are a small family business with ties to the community. This is how all businesses should be. Thank you for remaining open 7 days a week during a global pandemic and giving service with a smile. For the 1 star reviews on here, Id say those folks were having a bad day. Chris and John at Duneland are awesome!!!

Mo
Review №9

My contractor and one of his employees went here to purchase an item needed to complete a project at my house. The price was roughly 60% higher than Lowes and when our contractor voiced his concerns and surprise, he was treated harshly by the OWNER, who then refused to sell to them. As they went to leave, 2 women who worked there began yelling at them, calling them trash and telling them to leave. One of these women followed them to the door and held it closed behind them. To be clear - my contractor is far from trash. Hes ex-Military, has served this Country and one of softest spoken, polite men I know. And his employee is not trash either. Both hard working, kind men, who simply voiced their opinion and they are called trash? Disgusted.

Do
Review №10

If I could give this business less stars than this, I would. Myself and members of my family have been to this business a few times and were treated poorly on every occasion. Today I was barely acknowledged and tried to speak to the gentleman behind the counter who wouldnt even look up to speak to me until he felt like it. Mind you, there was one other customer in the store, on his cellphone, so they werent busy. I asked for a specific item and was told where I might be able to find it in the store. When I went to look for it, I decided to leave instead. The customer service I received was rude, cold, and callous. This also wasnt the first time I was treated this way. I wont be back and Ill be making sure others do not support this business as well.

Ne
Review №11

Used them for shutters in my house and they were installed to perfection! Excellent product and service.#FamilyBusiness

Je
Review №12

Duneland Home & Hardware has the most helpful staff! If they don’t have something in stock they can have it within the week! Prices are the same as any big box store and often are less! I wouldn’t take my business anywhere else!

Da
Review №13

This place is a joke!!! Twice the price and half the selection. The owner and his wife are some of the Arrogant people Ive ever met.

Ne
Review №14

Local owner is very professional and experienced. Excellent variety and competitive pricing.

Ma
Review №15

Really great customer service!

Bi
Review №16

Its ok for convenience.

Jo
Review №17

Great place

Information
20 Photos
17 Comments
4.4 Rating
  • Address:1018 N Karwick Rd, Michigan City, IN 46360, United States
  • Site:http://dunelandhomehdw.com/
  • Phone:+1 219-878-1720
Categories
  • Cabinet store
  • Bathroom remodeler
  • Hardware store
  • Carpet store
  • Contractor
  • Countertop store
  • Flooring contractor
  • Flooring store
  • Kitchen remodeler
  • Paint store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–4PM
  • Friday:11AM–4PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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