Very helpful and thorough. Theyll even give you sale prices when they dont have to.I called for prices on a part,say brakes and was quoted 150$? I went to get my parts and was told the price of 75$. That made me very happy. Thank you NAPA!
They got about anything you need for car or pickup trucks, stocked well with DIY projects and the staff is knowledgeable about car parts and there to help you find the best deal for your vehicle...
Better know what you want or your best guess is what you get.
A great place .Good help to help you out and find what you need the first timeA thumbs up
Well I dont know what to say about these team member Jeff!! I believe he was the store manager. If not he treat like a real professional! Nice and new the product, like the back of his hand ! I needed a few things and it seemed like he was one step ahead! Fast, professional, funny and got the parts I need and the fix went perfect!!! Thank Napa for awesome service! And wound not go anywhere else ! I will pass the word
Work with Nathan rick John Tim and Jessica will not find better people in parts industry truely fabulous
Many times I order stuff from them and rarely does the stuff I need come in when promised. I never get callbacks when promised. Customer service is lacking.
Good people.They order wrong part.
Great selection great staff, and great products.
Rick and the crew are great, very knowledgeable and will do what they can to find the Parts you need
Needed add item, theyassited me finding it. Job completed.
They have a large selection on hand of car parts and accessories.
Normally would rate much higher, but the mask compliance there was nearly non-existant. Helpful folks.
Went there and a gentleman named Jeff was extremely nice and help me with all my needs took time with me and would definitely recommend
Had my transmission line in stock and someone knew about parts
Friendly, efficient service from Jimmy.
Its a big store
Now I know why NAPA auto parts moved to their new location. The store is huge like the Grand canyon. Their inventory is vast and the staff is more than happy to look up any part or accessory you ask about in their catalog and show you where it is if its in the store. Great place for car people to meet other car people and car mechanics.
Unfortunately, I purchased brakes 3-4 yrs ago and now they need replaced. Can you believe NAPA does not keep any customer information in their system for warranty replacement. They were lifetime warranty parts. I purchased the top quality Ceramic brakes. Now I am out another $55, totally ridiculous. This is where the other Auto Parts chains have an significant advantage over NAPA,, they keep you purchase information. No hassle, no questions, just a positive customer experience. NAPA is still operating in the dark ages. I have no reason to support this business practice. Hey NAPA, its 2018 not 1980. You cheated me out of $55, never again !
These guys are smart asses, Id go there any day. They are some of the best parts guys that youll find anywhere, hands down. A lot of knowledge can still be had at this establishment.
My worst experience ever at a NAPA location. Arriving in town my belt broke on my motor home. I thought I had a replacement with me but it was too small. I went to NAPA as all of my past experiences from my home town were positive.The customer service at this location was terrible from the start. The guy at the counter was not knowledgeable. I had to tell him multiple times what I needed. He kept trying to sell me a smaller belt. When that finally got resolved he ended up having to have a manager come help him. Out of the store belt in hand I went right to try it but it also was too small, back at the store they refunded the funds but did not have the correct size in stock.Needless to say the credit never showed up on my credit card and today I went in to inquire. They said I swapped the belt and they didnt carry the brand belt they had sold me. Essentially accusing me of swapping the belt.Needless to say I will never go back there and buyer beware for anyone that does. I dont know what brands they carry and certainly dont have belts laying around. I had just moved from cross country to find that this is the community I moved to. Buyer beware!
Nice store. Clean and new. If they dont have it they can order it for you and usually have it that day or by the next. They did order.me.yhe wrong part but were apologetic and fixed it asap. Overall this is a nice place with knowledgeable staff who can answer questions and know what things are.
The people at D & S Auto parts have always been very friendly and helpful to me over the years. The sales people are very well trained and always willing to go above and beyond to get me the parts I am in need of.
Friendly and well knowledgeable thank you for the guys at Napa for helping me out I came all the way from Fort Wayne Indiana and thought I was going to drive all the way to Mason Ohio but I stopped at your store you guys got me right thank you
Helpful attitudes
Quality products, knowledgeable staff that can make recommendations and not over sell you
I strongly recommend Napa for all your car parts. The quality Parts they sell last longer and the competitors and the people are very helpful
They are ok I still like AutoZone better
It was ok
Knowledgeable staff. Always find what I need !
Awesome group of guys. Thanks Rick, Nathan, Jimmy and the rest of you guys.
Was at yr store on 8/10 at around 7:30. 2 guys were working! Very friendly & helpful!
Employees were very knowledgeable and helpful and good prices on quality merchandise.
Big store. Staff has no clue
I always find what I need for the cars here and the helpful staff is appreciated.
Friendly and very helpful
Helpful but takes forever to get someone to actually help.
This NAPA is huge. They always have the parts.
New location that is across the street. They are reasonable
Great prices and knowledgeable employees
Great place to get auto parts and suchthings!
Men working in there were too busy complaining n talking to help me find something. Finally got help, which took forever, just to try n use the tire plug kit but it was either too cheap or super old. Had to go someplace else n buy another for 1/4 the of the price n it worked. And Napa is super dark inside.
Unusually has the best prices for auto parts
Great people to deal with
Super knowledgeable and very helpful.
Fast, knowledgeable, and had what I needed.
Very knowledgeable helpful guys
Very knowledgeable and helpful staff!
The series is good
Shop around, not always the best price
Helpful staff and quality parts
Great auto store.
Slow service with untrained employee.
Always has the parts I need.
Finding things are simple
Where you go when you cant find it no where else
To big.
Great customer service
Friendly, knowledgeable & helpful.
Awesome service 👍👌 !!!!
Big store to much tho
Very informative guys
Good service and knowledge
Good deals
Friendly staff
Its a parts store
Pricey