I just picked up my Highlander hybrid at Middletown Toyota. I had a great experience with them! They understood my wants and needs in the vehicle I wanted, offered me a fair price - especially considering the delays and shortages we are seeing - and understood and helped with my financial requests… truly a great time with them! I am so happy with my truck!

Loving my new RAV4 hybrid! Huge thank you to Bob, Jeremiah and Matthew for making my dream car come to life! Will definitely be back in the future! Thank you!

In these difficult times trying to find inventory or a salesman you can trust to help you find or order your next vehicle, I suggest you go to Otto Ficken in Middletown. Very accommodating very helpful and kind helping me on the phone with inventory available and what was on its way. After much research and thinking, I decided to visit Otto in person and put in my order. The Middletown dealership including their manager Gina were the most helpful and honest dealer in the state. Fingers crossed that I will have my new RAV4 soon!

I have nothing but kind words for the Service Dept. @ Middletown Toyota. Costs (thus far) have been reasonable, and usually the wait isnt too bad. I never felt like I was overcharged by the Service Dept. or when I bought my new Corolla there in 2018.

OVER ALL GREAT EXPERIENCE WITH MIDDLETOWN TOYOTA. JASMINE MOORE & JEREMIAH.THANKS FOR ALL YOUR HELP.MADHU PATEL

Never put down the deposit if you don’t see your car that you really like. For me it was ok.

Update:No surprises, fair, honest.Good service.Jasmine Moore was great.And I commend the owner for not gouging due to supply/availability issues. Much respect. I wish I lived near his franchise.So far, great.And I havent even been there yet!Found a hard to locate vehicle.No premium pricing as I have seen and found at other Toyota dealers.I look forward to visiting to get my vehicle when it comes in.

I recently purchased a Top of the line Toyota Highlander 8 months ago and had a great experience at Middletown Toyota. I made an appointment with sales person on August 26 but when my wife and I walked thru the door we noticed a familiar sales person we had dealt with from another dealership that we liked and started discuss between use that he was now working here. While talking the receptionist rudely yelled from halfway across the room “can I help you “ we end our conversation and walked over to where she sat and informed her we had an appointment with sales person. The place was virtually empty salesman seemed un informed and not interested in selling a car that we wanted. We decided to go somewhere else, expected more from Middletown Toyota.

Middletown Toyota has taken wonderful care of my car and me both times I needed service. Im looking forward to keeping them in my corner for a long time. Many thanks!

Love Middletown Toyota. Service is great. Bob Magnano is a terrific salesman when it comes to buying a car. We have purchased 4 from Bob so far. Buy at Middletown Toyota. You will be glad you did.

Arranged deal late evening for a new Toyota. On route next morning (55 miles) we called and were told car no longer available. OK give us a comp at agreed to price. Can’t do that. Why not? Just noticed you’re from MA. We don’t sell out of state. Really? Creative excuse. Absurd! Where’s Judge Judy when you need her? Betsy K

Excellent service. Salesman Sokol and manager Lukasz were great to work with.

Jasmine Moore was just awesome to work with! There was no pressure at all, she was super accommodating and a pleasure to work with. Highly recommend!Very happy to be driving around my new used Tundra!

I have been a customer of Middletown Toyota for seven years and they have provided the best workmanship and customer service I have ever experienced. I would never want to have to go to anywhere else for vehicle service and repair.

I made an appointment a week before to test drive a Lexus gx460 but upon arrival the sales representative informed me that that car in in the repair shop doing work on the moonroof and car will be available only after 3 days. I understand what they are saying but they can at least can call me and say the car is not available for test drive.or they can update their website showing the car temporarily unavailable. By this way people can avoid wasting their precious time.saying a sorry is not the best way to treat a customer

Had a wonderful experience with Sokol when buying my Camry. He made us feel like family and was attentive to our needs. Would highly reccomend him!

Very disappointed with the service advisor. He seemed very disorganized. I was waiting for notification that the car was done. No notice. An hour later I went to the desk to ask. He wasnt there but 2 ladies were. I asked about the car. There was a big pile of paperwork on the counter. She looked thru and found my vehicle near the bottom of the pile meaning Id been waiting there for no reason. I did not get any checklist form for the visit. I feel comfortable that the maintenance was done correctly but I was not happy at all about the service. I have several choices available and why would I want to spend more money here instead of the alternatives?

Great experience. Jasmine Moore very pleasant to work with. Felt zero pressure. She was very personable and helpful with the entire process! We highly recommend her! 😊

Went to test drive a 2010 highlander and the salesperson brought the vehicle stating that it went though an extensive mechanical and safety inspection and all it needed was detailing. The car had bald tires to the extent that I didn’t feel safe going for a test drive. I’m extremely disappointed with the quality of used cars from a Toyota dealership

Great selection. Excellent service. Friendly and helpful sales staff

I want to thank Tom and Nez for going above and beyond providing excellence customer service. Both of you help me to get back home and manage a stressful and avoidable situation. If the care provided to me that day is a representation of the quality of vehicles this dealership offers, then my next vehicle will be Toyota. Thanks again yall.

First off I have a 2007 Tundra. Close to 200K miles. Besides routine maintenance I have never paid for a repair. This ended when the mechanical parts of the CD/DVD navigation broke. Not a cheap fix but the team at Toyota Middletown did an exceptional job of finding the most effective solution for me.

Jeff and Jeremiah made the daunting process of purchasing a vehicle easy. Jeff was attentive and truly worked hard to provide me a fair price on my new used car and my trade. Jeremiah went above and beyond to find me the best interest rate possible. Thank you both and Toyota for all of your help!

Got my car regular service done here, but they returned my car with alternator problem. It was all fine till drop it to them; now when contacted they say they dont have appointments... quite disappointed.

Great customer service. Up front and flexible. Dont push you to commit to any service that you dont need. Friendly and welcoming!

I love my new tonneau cover!! As usual, the service appointment was excellent, thank you Middletown Toyota!!

Love Al the sales guy

Great service, great people, huge professionalism.

Excellent service, with costs below my expectations!

The did everything to make sure we got we wanted I. The car we bought

They were very helpful very pleasant n they realy go out of theyre way just to satisfie the customers needs n theyre very polite n customer service was great n this is how many stars Id give them🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Had a decent buying experience (for a used Corolla) and and lousy post-purchase service experience. It doesnt appear that they are carefully inspecting their used inventory and I will not be returning.

They rent car wow .gr8 idea who Ever thought of this deserve a free hot dog on Friday

I do not like high pressure techniques when buying any car. This is the third car we bought and we keep returning to Bob Magnano at Middletown Toyota. I trust him to understand my needs and help me find the perfect car. He never lets me down.

The best and most patient sales person I ever encountered and so knowledgeable I recommend if ya go here to see Victor Ortiz he actually listen to what you want and works to get it right on your budget..I love my new toyota..this store was so clean and welcoming.

We recently were able to locate and purchase our used 2018 4Runner, a great used car with minimal miles and well a 4Runner -- a great product. What is remarkable is the service that Middletown Toyota provides, they really are a 5 star show, they really make everything easy from making good on the sales agreement for a missing item or two, or helping with the registration transfer (completely unexpected). Ultimately when you go to buy your family vehicle this is how you hope it happens. Thanks to Jasmine who really helped us through the whole process, we truly appreciate your help Jasmine!We cant wait to start building memories in the new truck, thanks again.Contrast this review with my review of Brandfon Honda 🙂

Do not support Middletown Toyota. My family has bought 5 brand new Toyotas (3 highlanders & 2 Rav 4) from them since 2001. Went to purchase a Tacoma 1/6/21 but did not want the one on hand because it had too many miles and they agreed to get me a new one. Ten days later they called to offer me a vehicle with 150 miles, much more than the one I initially refused. That shows they did not work on m y request immediately and was setting the groundwork for keeping my deposit should I wish to discontinue process - pure bad faith. In any case, I waited 30 days and still no vehicle. I requested a refund and they refused despite my history with them because not only did we purchase the vehicles from them but had them serviced there also. And they had the audacity to offer me parts/service in lieu of a refund as though I would want to do business with them following this. I will continue to do all in my power to stop the public from doing business with them if possible. I only gave one star because 0 is not an option.

Good customer service!

This was a purchase from out of state so I never had the chance to meet my salesperson in person. This was however the most positive car buying purchase I’ve ever had. I felt like it was an honest collaboration between myself and the dealership, especially my salesperson, Jasmine Moore. I didn’t feel like I was entering an adversarial relationship with the dealership but instead I felt that they honestly brokered the deal to get me the car I wanted at a fair price.I would highly recommend Middletown Toyota to anyone interested in a low pressure and trustworthy experience.

Truck fixed successfully and on time. Very happy.

Well...I was looking at a car for 10,000 ...paying cash....ask them if they can lower the price...the manager said 200 off...I sad ok..I asked for the the out the door price.he said 14,000.in return I said huh of course. He said fees..what tha .... this is why you should not buy a car from middletown Nissan. They are scam artists.how do they sleep...alone most likey

Great service when I scheduled and popped in with about 24 hours notice.

I sure didnt want to buy a new car...(stupid accident)but these guys made it so easy ....love the car ..thanks otto

I Bought a 2021 RAV4 from Jasmine Moore.During negotiation she called me the wrong name while leaving a message for my insurance agent. I corrected her & 10 seconds later she called me the wrong name again. Corrected her again. Back to the negotiating & she runs off to do I dont know what. Now the sales manager, Matthew, comes over introduces himself & calls me the wrong name. (Wonderful that I’m spending this much money on a car and no one can remember my name). So I correct him. We chat for a while he gives me the spiel about the paint protectant -no thanks-& off he goes.Went to pick the car up. I am waiting almost 25 minutes for the finance guy, Jerimiah. Finally he comes in. He calls me the wrong name. (Honestly). I correct him. Wow is he scattered. He runs back-and-forth from where I’m sitting to his office. Then back again. One of those times I am waiting for him to come back Matthew comes in to talk. Guess what? He calls me by the wrong name. Nope I’m not making this up.Jeremiah comes back. All the paperwork is signed & he sticks his his hand to congratulate me on my new car. He says nothing about giving him the down payment. Mind you he just signed all the paperwork saying that I gave him that down payment. Imagine his surprised face when I reminded him of it. Wow.Jasmine gets the car for me opens the door and I get in. Nothing explained to me how anything works or what this car even does. I drive away clueless. Guess I was supposed to sit in their parking lot and read the 765 page manual. Got it home & there was a long scratch on the front left bumper. Then I noticed scratches all over the drivers side door. (I did not notice these because the car was driven to me & the door opened for me). Question for you Middletown Toyota- Why do you even bother having a checklist in the car if no one‘s going to look at it? Called Jasmine & she said Bring it back the body shop would fix it. I take it back & wait. Jasmine’s says that sometimes the cars get scratches when cars come off the truck. Well then why arent they fixed before you give the car to your customers? (Checklist!) After about an hour wait Jasmine tells me that the scratch on the front bumper they were able to buff out but door scratches would need paint. So I had to leave it there. They gave me a rental. Pick up the car 2 days later. Door scratches are gone. But that front bumper scratch which I was told was buffed out? It’s even worse. How is it possible that the body shop makes some thing worse, doesn’t correct it and gives it back to the customer? So I had to bring it back to the body shop. I got reprimanded by the manager who told me that I cannot keep bringing the car back every time I find a scratch. Nope I’m not making this up. I told him that maybe he should take it up with his dealership that sold me a car with scratches to begin with. Bumper was fixed & I drove home frustrated. Driving the car around over the weekend and I go to use the back wiper and no wiper fluid comes out. Seriously? So I text Jasmine. She tells me how to use the wiper controls. I know how to use the wiper controls. She then tells me to come back and they will top it off for me. Let me get this straight-So I have to go back there for the third time because this car was not looked at before it was given to me? One word-CHECKLIST. I get my first ‘welcome to the toyota family‘ email. Guess what? First name is wrong. Then I get a survey. Guess what? Wrong name again. I sent Jasmine a text & ask her why are they still calling me by the wrong name?She responses & says that their files have been updated that it should be right now. Less than a week later I get another survey. You guessed it-Wrong name again. Just got a letter from Sirius radio-look at that wrong name again. After all that & already the car is having issues. I have to take it back for service this week. I wish this review would let me type more because I have a lot more to say. I will end with this -Never again will I go to Middletown Toyota.

Middletown Toyota is a dealership where I felt very much at home because of their candid professionalism. In securing a lease contract with them, there were no hidden clauses, they laid it all out and I appreciated that. They are always in touch to remind me of the next steps. Feel very safe and confident with them.

Rude customer service, poor service. wont be returning.

Without going into detail, I will just say that the GM Joe Klimas and Sales person Sokol (I forget his last name) went above and beyond to give me the peace of mind I was looking for while purchasing a pre-owned vehicle. I love my Corolla and I highly recommended Middletown Toyota to anyone in the market for a new or pre-owned vehicle!

Perfect Service love it !! thank you so much for your services you guys are really nice and professionals... Victor Ortiz

Louise at the collision center was an absolute pleasure to work with. She was friendly, knowledgeable, and made getting my car fixed super easy. She dealt the insurance company directly and it was an extremely seamless process. The best part was my car was fixed within a week with no problems. Thank you so much Louise and Toyota. This is why we love Toyota of Middletown.

Fast dependable and honest truely recommend for service !

I did not have an appointment but Chuck Hills got my vehicle in and out quickly without any issues. chuck could not have been nicer or more helpful. I highly recommend Middletown Toyota and Chuck Hills for service.

Terrible service, extremely expensive for even the simplest fixes. Bring it in for one thing, and three other things end up mysteriously broken. Sales team is unprofessional, and they lie. Once that signature is on the purchase agreement they don’t want to know you and are suddenly rude.The parts department is a ray of sunshine; great staff, well stocked, nice guys. How they put up with the profound incompetence surrounding them is a mystery.

I went in to buy my very first new car and I genuinely had a great experience with this place. Bob was awesome to work with and I felt like I was treated like a prince tbh. They went the extra mile for me there and it didnt go unnoticed--- cant recommend this place enough.

Will never take my car here for service! It takes well over an hour for a simple oil change even when scheduling it!!

I really enjoyed my visit at Middletown Toyota. I had a young woman named Ellen help me get set up with my car and she was more than helpful! I had no idea you could choose the music you listen to in the car but Ellen hooked me up. She showed me that not only can I change the music, but if I want to keep a station forever I can use the buttons!!! At first I was confused but Ellen was very patient in repeating the instructions to me so I could take notes. Now Im never getting rid of my notes. Honestly thinking of going to staples tomorrow to get the sticky note laminated. Thank you for your help Ellen!

This team went out of their way to accommodate my unexpected Prius shut down caused by mice nests disabling my Hybrid sensors. They delivered a rental car to my home by staying after their normal closing time so I would have transportation to make it to class at 8am the next morning. Evan kept me up to date with the issues, costs and prioritized preventative maintenance my car needed. Thank you, Middletown Toyota team.

I stopped by today to get a car registered, and it was great! None of the places closer to me were able to get me in today. These folks were super friendly and super fast getting my car registered and getting my plates ready. Highly recommend as an alternative to trying to get to the DMV! If Im ever able to afford buying a car from a dealership, I will definitely keep this place in mind because they were so nice to work with.

BODY SHOP Review only - I had body repairs done, including my side moldings a year ago. I was very please all around with quality of work and price. However, the moldings started to peel off less than a year later. Louise had them removed, cleaned and re secured with a far better adhesive than what came on the original parts. All of this done cheerfully and at no additional cost to me.

A truly professional and friendly service approach

I am very happy with my whole experience at Middletown Toyota! It started with Matthew, a general manager, who met me and my son (outside of course) and ultimately set me up with my new (used) 4Runner!!! I love it, its fancier than my last one, the price was great, and I even got some extras thrown in : ) thank you!!! I also worked with Liam, a totally down to earth and funny sales consultant who made the experience seem quick and painless! Im planning to go back and help my son buy his next vehicle there soon! I HIGHLY RECOMMEND Middletown Toyota and the staff I worked with!

They dont stock all the parts for the #1 selling car in America?

This place has no empathy. I have been homeless 5 months and lease was ending so went there. Found one and did all you need put deposit on it. Well over weekend a place came available. On SSI I cant get apartment and have car payment too . The money is. Not there .explained this but told me I was SOL after pleading to give me my 1000 dollars back . I had to take the cheapest car they had or Id lose my money. I know I signed papers but that is not the point. If they think Im lying Im not. At 69 Im not a dishonest person. So dont put money down if you think anything might go wrong in you life Other car dealers give back money and try and make it a nice experience. Now Im stuck with a car I dont want .

Very organized and professional! I’ve had great experiences with the service and parts department. I will definitely consider for my next vehicle purchase.

Simple repair took longer than indicated with an early day appt. Car not ready as promised. No call to indicate this issue. Customer had to call to find out status of vehicle. Not ready till next day late Morning.

Bob Magnano made my experience a great one. He was knowledgeable, considerate and kind. He suggested a car that was unknown to me and now I absolutely love it!! Jeremiah in financing worked diligently and got my car financed And with a great warranty! Great experience overall!

I purchased a CPO Tacoma from Middletown Toyota. Not the dealers fault but some issues were found with the truck after I took it home(water leak). These guys were excellent in taking care of me. Marc B(one of the sales managers) wasted no time and was able to get the issues resolved quickly and fairly painless to me. Jasmine M who sold me the truck was great. She was knowledgeable and was able to sell me a truck without making me feel pressured. Dealers needs more sales people like her. Marcus in the body shop was a big help in making sure the leak was fixed properly and kept me updated with pictures and phone calls. Lastly Chuck H in service was able to get me in ASAP for one more last little repair. We went over the services that are due on the truck and he was more then honest and gave me a good price.All around a great experience.

I had a great and stress free experience here at Middletown Toyota. I went in the dealership knowing what I wanted and Jasmine Moore was friendly and an amazing help. She made sure everything for my car was set and I left the dealership a happy customer. I came back for a car detail and everyone was professional and did everything perfect. I would recommend people come here for sure

Received a free tire rotation and multi-point inspection at 5,000 miles. Friendly staff, reasonable time servicing. They also threw in a free carwash which was not expected, really appreciated that. Hassle free call in appointment - overall 5 stars ...Make America Great Again,Joe Biden for President !

Great buying experience. Very nice people.

I would give a Zero rating but that is not an option.I have had multiple problems with the dealership within hours of leaving the shop. I have tried on numerous occasions to speak with someone and every time I am told that somebody will contact me, they don’t. I also have an IOU that is still outstanding. I have tried to solve this on multiple occasions and again, no response from the dealership. I am completely dissatisfied with Middletown Toyota and will never recommend them to anyone.

I had been working with Chuck Hills in service for over a year as I brought my Tacoma in for frame inspections. Over time the corrosion progressed and was brought in for the frame replacement. I met with Andy to discuss the replacement process. Impressive amount of experience and knowledge regarding the product and the process. I spent a fair amount of time ensuring my truck was tight and rattle free prior to the frame change. When Andy was done it was still tight and rattle free. He’s an old school mechanic. Not a guy who waits for a computer to tell him what’s wrong.

The biggest benefits for us were honesty and no surprises. Were happy with the car and with the service while and since buying it.

Thy are so very truthful, nice, quick, responsible, and affordable, visit them now, you wont regret.

Fourth time visiting this dealership and the experience was wonderful. Everybody was pleasant and helpful. The waiting area was fantastic and the table for laptops, etc were a plus!

Very good customer service. There timing was great with my truck and when it was ready. Also very informative and helpful with any questions I have.Definitely recommended.

My experience with Middletown Toyota is always great. Middletown Toyota from my experience has always put customer concerns first and continues to to give quality service to the customer needs.

My first experience with Middletown Toyota and its was exceptional. Marcus in the collision department was great. He took care of everything including arranging the rental. Work completed early and the truck was clean and washed. Definitely would recommend them to anyone. Thanks again Marcus.

Excellent detail with the Butler Service! Very pleased.

Purchased a new vehicle from Middletown Toyota and had a great experience. Al, was my sales rep- very helpful, low pressure, and great to work with.Sara was my Delivery Coordinator- she was great. She as well was very helpful. Answered all my questions, easy and good communication in person and after leaving the dealership and a good sense of humor too.Overall a great experience and I would recommend working with both individuals if you purchase from Middletown Toyota

Had a great experience buying my first car! Bob was very patient and showed me multiple cars until I found the perfect one. Tracy was amazing at explaining how everything works on my car! Will definitely be back for my next car!

Sara did a great job explaining the features of my vehicle again for me and gave me a lot of knowledge about accessories I could add to my vehicle. Definitely recommend Sara. Jasmine was also very knowledgeable, professional and attentive. These qualities should always be valued and praised and made my experience that much better.

Had a collision and didnt even think of taking my car anywhere but here. Marcus and his technicians did an amazing job. Only one minor bump in the process and Marcus more than made up for the very minor problem. Highly recommend this place from purchase to the, hopefully never used, body shop

Very informative & professional answered all my questions they are well trained and courteous

Came here to get my car serviced. The people behind the desk were very nice and directed me to where I needed to go. The service didnt take very long at all (about an hour), and was cheaper than I expected. The waiting room was clean. Will definitely return when my car needs service in the future.

Thanks to everybody at Middletown Toyota. All the staff I encountered were great, professional and pleasant. Special kudos to Sara; her personality, professionalism and expertise impressed me. I felt very comfortable and never pressured when I purchased my vehicle thanks to Otto and the financial lady. I have encountered other local Toyota dealerships but not impressed.I will continue to utilize the services of this dealership and recommend to others.

My toyota was brought to the body shop at Middletown Toyota for repair of the door lock system. Marcus the shop manager. gave prompt attention to the servicing of my vehicle. The door lock system was expertly and quickly repaired. Marcus was courteous. respectful and kind. I would recommend Marcus at Middletown Toyota for all your auto body repairs. Loretta Robinson

The repair process was kinda lengthy, a lot longer than I anticipated but I was consistently kept in the loop. What made this experience excellent was the customer service. The first person you see when you walk in the collision center is Marcus, and frankly that’s the only person you need to see. His customer service is impeccable! Marcus made this experience painless!! Thank you so much MARCUS!!

Came in and walked out with a 2018 Tacoma. Bob Magnano was very polite and really worked with me to find what I was looking for in a Truck. Picking up my car was smooth with the help of Tracy showing me the ins and outs as well as connecting my phone and with switching plates! Great help!

Ellen who gave us the finite details on all the electronics was very helpful even as I told her I would probably need a second tutorial somewhere along the line. Everyone was pleasant and helpful, personable and professional. We can honestly say our encounters with Sherry and Liam were equally positive.

It’s always a pleasure having my van serviced at Middletown Toyota!

Great business

Great job

Great experience at Middletown Toyota. All the staff was super helpful and took their time to understand what we needed. The general sales manager worked with us to get us a better deal than we found elsewhere, Josh in finance took his time and genuinely helped us, and Sara did a thorough job showing us all the features of the car. Great customer service!

Great experience from negotiating all the way to driving out with your brand new car. Joshua, the finance guru, was so knowledgeable in getting us the best auto loan. Sara talked about all the new features before we drove away and was extremely helpful. I’d recommend this dealership to anybody!

Al was very pleasant and helpful. Matthew gave me the best price I was able to find at any dealership in Connecticut and Tracy was great, setting me up with all my cars features, like nav and such, before I drove off. Great experience overall.Also if you need help with car tech, Frank is a wizard, probably best in New England.

I give wish I could give this girl a million stars. Sara helped me today in the pouring rain helping me with my bluetooth. She even went the extra mile and helped me with something on my phone completely separate from the car. She’s a GREAT employee. Would send family and friends to her for help! Good job Middletown Toyota for having her as a part of your team!

Middletown Toyota is a great place to buy a car. The staff is friendly, knowledgeable and do their best to work with you. Were very happy with the Rav4 we purchased, its a great vehicle we highly recommend it.

I just want to shout out Steve Hernandez for all of his hard work and his eagerness to make things happen. He is truly an AMAZING human being and what ever you need he will make it happen. I highly highly recommend asking for Steve to help you get into the car of your dreams! Thank you for everything!

I contacted 7 Toyota dealerships with a specific configuration of a 2017 Highlander. Out of all of them, Middletown Toyota came in with the best out-the-door price and quickest delivery of the vehicle (it was sort of a special order with specific accessories). I received excellent customer service from Danielle Taylor. She was even in contact with me on her day off at the end of the month when we were negotiating an out-the-door price between her dealership and another. She was very professional throughout the process. Because of the specific accessories, including remote starter, the installation needed to be correct. This took a few additional days but I was contacted by the General Sales Manager, Tim Michael, to assure me that all was being taken care of and to keep us in the loop with the process. That was a very nice personal touch. At delivery Danielle actually went through the vehicle with us, as there were multiple customers taking delivery that day. Angel from Finance was very professional with the document signing and everything went smoothly. Price is very important when purchasing a car. I would also put some weight behind service as well. I would say this to others looking at a Toyota: Do your research and shop the same vehicle around at multiple dealerships but if prices are similar between another dealership and Middletown Toyota, go with the guys and gals at Middletown.

Marcus was amazing at the collision center. He asked me what my needs were and made me feel very comfortable with my decision. He was friendly and very respectful. I would recommend him and Toyota anytime.