Positive experience. Willing to work through process to find problem. Smiling, Affirming. Gifted staff. Thanks. And, have earned all my business.

Went there for a nail in my tire. I actually felt the nail in the tire and heard the hissing sound of air leaking. Put air in the tire and drove uo to the store. Couple hours later receive a phone call that nothing was found and tire pressure was good. Tire pressure was good because I just put air in the tire!! After explaining for the second time that there IS a nail in the tire, it was magically found. They plugged the tire and sent me on my way. 6 hours later, the tire is low with 10psi. They did NOTHING to the tire. Absolutely ridiculous!

Amazing service and really good pricing. I called last minute and they added me right in for today. 10/10 I would recommend.

The valet service was fantastic! I really appreciated not having to take my car out to the service center myself. It saved a ton of time. The employees did a great job of explaining everything. There was a minor discrepancy on my bill when it was texted to me; I called the store and they found the error right away, corrected it, and sent me a new bill.

This place lies to customers. Took it in for an oil change and they gave me a list of things I needed to do for on it for about 2,000. Don’t waste your time or money at this place. I took it to my mechanic the next week and he said everything is fine with my vehicle.

Management and the staff at Tire Discounters in Middletown went out of their way to ensure I was taken care of today. They even drove to another store to pick up the tires I needed for my F150, to be able to get me on my way the same day. Amazing service and great prices! Ill be seeing you again soon for my F350. Thanks T.D.

Absolutely awful! Spent almost $300 on a busted break line about four months ago just to find out they’ve been leaking ever since!! We did it ourselves this time and find out that the people who work here don’t know how to flare the end of a break line?? I could have been leaking break fluid for 4 months for all we know! Luckily nothing serious happened this time. my breaks were leaking so bad that eventually I had no pressure in my break pedal...(found this out WHILE driving) scary right? First time ever taking it somewhere (my dad normally fixes my car) NEVER again what a waste of money...

Good people fair prices and if you need the air checked in your tires its free

Store manager Steve was professional and the entire team had me in and out on time and to plan. Very thankful for the service from the site and TD Senior customer relations leadership following a poor experience at another site. Thank you all

Very quick at fixing my flat tire today! Friendly and courteous workers too!

Incredibly fast, courteous, took care of everything right away and got me back on the road. Good pricing. Much appreciated.

Great service. Dan was so friendly and made the process very easy.

Service is always great and the help is very accommodating and friendly to get you in and fix the problem

It took them almost two months to get my rims for my car. Every week they lied and said it would be two days when my rim would be in. Communication was terrible. Pricing is god awful. The only positive is they did get my car in and out the day they did finally work on my car.

Super convenient. They picked up and dropped of my car at the house. Great service.

Took my tire in to get it patched, the employee waited until the next day to tell me that the tire couldn’t be repaired and that I would need a new one. I went in and bought the new tire and the employee highlighted my old tire where the nail that couldn’t be repaired was. I took the new tire to my local mechanic because I didn’t trust the guy, my mechanic looked at it and immediately knew it was just a rock. I tried to return the new tire that I had just bought from tire discounters and the same employee told me that it couldn’t be returned even though I had the receipt and the stickers were still on the tire, this was within a few hours of me buying the tire. Called back the next morning to speak with the GM of the store, Steve was just as rude as Reilly Roberts who was the employee who initially lied to me. I told Steve the whole story and brought my car in so he could see that my mechanic plugged my old tire where the actual nail was and showed him where Reilly had highlighted where the second “nail” was, he still would not give me a refund and said that they did nothing wrong. Finally after he talked to someone at corporate he said they would give me a refund. I had to fight tooth and nail for something that should have been so simple to return, I have never experienced worse customer service in my life and I will absolutely never recommend this store to anyone for anything at all.

Awesome service went above and beyond to help super nice guys will take vehicle for future services A+

Went in for tire rotation and oil change. Fast, easy and back on the road.

Reilly is very unprofessional. Almost everybody did not have a mask on. Was sitting on my tire before they mounted it. Took guests back before me that had no appointment. Refused to fix my tire and only offered me a new one that he claimed he didn’t know the shelf life of any.I usually avoid this location and go to Monroe.

Cory did a fantastic job and was able to get me taken care of with no problems. Quick, efficient, and easy. Plus lifetime rotation. Cant beat that or the service. Highly recommend.

Worker was professional got us in and out fast

They fixed my tire and the quote on my window was 350 less than Pearson

I checked out of my hotel only to be met with a flat tire & the tire had came off of the rim 😫 The crew at Tire Discounters went above and beyond in getting our rim and tire fixed up, better than new! A BIGGG Thank You to all of yall.! Much love & God Bless ✌

This team saved the day - we pulled in 10 minutes before closing and they patched our tire so we could safely and quickly continue our road trip. Twenty minutes and they didnt even want to charge us - amazing service

The staff was courteous and very helpful

This is the single best place to take your car. Brad and his staff are absolutely amazing! In a world where you always feel like you are being ripped off, this Tire Discounters always makes you feel like you can trust them. Every phone call, in person meeting, etc. is pleasant. They know me by name and are always extremely courteous. I dont know if I could ever trust my vehicles to someone more than I trust Brad. If you are looking for a place to take your car, this is the place to go. In addition to, remember, they do a lot more than just tires.

Very quick and professional

I was looking for 4 tires and the prices with taxes $700 and that wasnt the good tires

I want to thank Brad and the staff for their excellent customer service. A family member had been traveling in a rental car on the interstate and had a tire problem that was missed by a competitor who she went to first. Brad and staff took care of the issue even though they were very busy on a late Friday afternoon. I want to highly recommend them if youre looking for a company to keep your family safe on the road. Thanks again.

I was fortunate to have worked with Brad, the General Manager! He and his front staff were very approachable and easy to talk to.During my initial call to Brad in regard to getting my tires rotated, I had mentioned that my wife and I have a newborn baby at home and I was looking to get in & out as quickly as possible. Brad assured me that he’d do his best and once I arrived, he did exactly just that! He took it upon himself to drive my vehicle to the work bay and made it a priority. I was done and out the door within 10 minutes. Exceptional customer service!Make sure to ask for Brad!

Good and speedy service

My tire and my spare blew and Brad Steiner really helped me out. He knew I was stuck on the side of the highway and did whatever he could to get me right in to replace my tire within minutes. Brad is a very nice guy and I owe him one. I will definitely be back.

I went in for a new tire, oil change and flat repair. They said $263 I said ok. Three hrs later they call me and said tie end rods loos and brakes. I told him they just been replaced 1 month ago said can you fix it. He said ok brakes too I said ok. When I go pay they charge me $ 1400 and flat repair didnt wasnt fixed and car wables 65mil on free way😡😤

Always honest and friendly. They repaired a couple tires for mom last year, no charge!

Checked tire pressure.didnt charge anything.only took me couple minutes.

I’ve been to this Tire Discounters 3 times and I can’t express enough how awesome they are. They will take great care of you. I definitely recommend them.

The guys here are amazing! I have had issues with my tires so much this year because of these roads and each time I have gone there they got me in and out in less than an hour and they were pretty busy each time. They are always honest with me on the prices and and have even done a small repair at no cost. These guys are genuine and have earned a lifetime customer.

The place to get your tires at a reasonable rate. The service is professional and friendly.

Fabulous costumer service! Quality work! Above and beyond!

It was easy to get an appointment. Excellent service. Brad even put one of the old tires in my truck as a spare! Thanks, guys!

They sell tires here, at discounted rates.

Appointment set... got there the took out right back. Hit oil and tires rotated. Done with in less an hour

The personnel was great. They stayed overtime to be sure everyone was serviced before they closed.Each and everyone deserves a raise. You don’t find dedication like that often.

Didnt take to long ...alil expensive but tires were bald and they got me in when others would not or were closed

I seriously doubt the integrity of this establishment. Took a BMW sedan to get quote on tires. The sales guy told me that they are going to cost more because of the brand of the vehicle. Any person knows that the brand of the vehicle doesnt add anything extra to the cost of tires. The quote I got was the most expensive of any please else. Shop somewhere else.

These guys are amazing.I picked up a nail in my tire.Loosing air pressure in my tire. I see there sign from the interstate I roll in on a almost flat tire. With in 20 minutes I was on my way again. All fixed professional shop. Clean shop even the restroom. Top notch placeThanks so much guys.

Amazing experience if you have not been here recently then you are in for a treat newer management. The service and value will blow you mind! From front desk to oil change tech they are here for the customer! You will see this is the best place in middletown to get work done

AWESOME THANKS 😊

Wonderful service team willing to go above and beyond for customers. Always a great place to have your car worked on while you grab a bite to eat at some of the local restaurants nearby.

Talk about going above and beyond! I am truly impressed with the customer service that I have received from the Middletown location. They have truly given me faith back in the automotive industry. Thanks Josh for everything; we really appreciated everything!!

Pulled up with a blown tire and no wallet. Guys in shop pointed to the counter and they gave me some figures that were pretty good. Had there mechanic put my spare on while showed me the prices. A handshake and a come and see us - didn’t even expect anything for the work on the spare.

Called and they answered the phone home of the free alignment. got an oil change that came with a free alignment. Got tires here last time I came in and got the warranty. After waiting for 3 hours for an oil change I was told one of my tires had a bubble. After being convinced that if I dont change my tire I would die I did. The tire that was under warranty still costs 50 dollars to put on and then they wanted to charge me another 100 dollars for an alignment. They would not let me see the old tire or the said bubble. If you value your money find anyone else that wont try and charge you for everything. I also had to take it back after driving the car 5 minutes down the road because they spilled oil everywhere. Belts and exhaust manifold covered. My 60 dollar over priced oil change turned into 210 dollar robbery. And 6 hours over two days. Just go to Walmart down the street.

Great workers and kind

Fast service but the guy who checked me out didn’t seem very friendly. The rest of the crew seems very happy and friendly. All and all I am very glad I got my 4 new tires there.

Returning 20 year customer. Unimpressed with new managment team-talked me out of a 4-tire sale after driving 900 miles to buy from them. Asst. Manager stalled on a quote for Cooper tires, told me to ignore TD web promos, (as I waited over an hour in store) because he preferred to push his promo. I quietly left without tires and purchased what I wanted for $100 less than TDs web price from a small business owner. Unfortunate that I will not be returning, Roger (prev. GM) was a local icon I depended on for 2 decades.

Good job on putting outer tie rod end on and alignment. Got me in quick and much appreciated. Comped me a tire patch too. Always have had good luck at the Middletown Tire Discounters. They seem to have the customers best interests when dealing with car problems.

Highly recommend!!!!! Awesome customer service! They stayed late after close to fix my flat tire and had it repaired and back on so quickly . Price was also a lot less than I expected, which never happens! I would have purchased a new tire but am thankful they were honest and told me they could repair it. Thanks so much !!

Best experience Ive ever had. Josh and his crew were great. They went above what I expected.

600.00 and 3 hours later they lost one of my hubcaps and center caps scratched another one of my center caps and then proceeded to call me a liar and say there was no hub cap on the tire when I brought it. There absolutely was as I just took that tire off the car and put it in the truck myself with hubcap still on it and center cap laying on top of it. I am very angry and will not return and will make sure family and friends know of my experience today. Very disappointed.

Best place around for tires or any other automotive need always has great sales and good service

Once again they knocked it out of the park! David was super helpful and got me in and out quickly. Theyve earned my repeat business with their great service!

Slow and not covid friendly.....worker spent hour and a half talking to a woman about her life history instead of working on cars.....masks are optional and they have to drive your car so they are breathing and emitting germs in your car....and $208 to put a battery in is highway robbery.....

I brought my wifes car in because it was losing air from the 2 rear tires...it was thought to be fixed. I was not charged. But, on my way home I checked air pressure. I had 4 different readings on my air pressure. I took pictures. Air pressure ranged from 20 - 40 psi. I was told if I brought back they would take care of it. Come to find out I am still losing air pressure from the 2 rear tires. I was going to buy rims so I didnt have to be concerned with it, but I was told I probably didnt need to do that. Now I have to come back... probably have to wait for the rims to be ordered and wait another 1 1/2 hrs. Not sure what is going on. The front desk guys are nice to me now after a couple of previous issues....but my air pressure was obviously not checked before I left.

Had a low tire pressure warning pop up on the dash going down 75 . Stopped by 30 minutes after close and they still checked the pressure in our tires ... which were indeed low and needed about 12 psi in each tire. They could have turned us away and said they were closed but they were eager to help.Thank You guys for giving us the peace of mind for the rest of our trip!!!

Exceptional professionalism, service, and customer service. Honest, trustworthy and dependable staff. I was very impressed overall and look forward to using this particular location for any future service on any of my vehicles. Thanks to all the guys here.

Nice and friendly staff. I got my brakes done first which was little expensive than I thought but they did really good job. Also got new tires. They were quick and also offer warranty which was good.

Excellent hours I was in and out within an hour a new tire put on and they got reasonable prices

Friendly, courteous, and quick service.

They would not help and it was an emergency. Said I needed an appointment so wont be going backJust needed a flat fixed and remounted

On the drive from Florida to Canada, my cars computer notified me that there was a tire pressure issue and on inspection I saw that a screw had punched through the rear tire. It was less than two hours before closing time on a Saturday afternoon and I was travelling alone. I brought my car to the Tire Discounters shop in Middletown OH and within less than thirty minutes they found and removed a two inch screw from my tire, completed the repair, checked the remaining tires and I was back on the road! To say the staff at TD in Middletown OH is awesome is an understatement. They were friendly, professional and super efficient! One might think that on seeing a late model Mercedes convertible driven by a woman they would have insisted on a new tire rather than a simple repair. Myth! They did no such thing and were more than reasonable in terms of pricing. Thank you so much to General Manager, Brad Steiner and your staff! Michelle M. Sudbury, Ontario

I knew tire would be a little pricey when I stopped there because they are the professionals and I wanted good service, BUT: The service took twice as long as I was originally told, the new tire was under inflated when I first got in the car and they included road hazzard insurance in the bill without asking if I wanted it. Just be careful if shop there!

Very helpful staff, was in and out quickly!

**UPDATE** They reply to bad reviews to make it look like they care but have yet to reach out. Just another joke played by this company.Brought wheels & tires here to be mounted. It was a problem from the start. Between about 6 different trips here we had to buy extra sensors because they couldnt figure out how to not break them. The manager completely avoided us. They never called once the work was complete. Oh & to top it off there is damage on the my brand new wheels. Never will be back here... lesson learned.

I had a flat tire on the side of the highway. My spare was flat. Steve i think was his name got me a great deal on a set of tires. Put one on my flat got it on the car and he had a rack open for me when I got back. Great team. They even filled up my spare.

Recently got tires on my high end performance sports car. They were careful with and respectful of my car (which is my baby), which I very much appreciated. Set alignment to my specs. Great all around experience.

The staff were friendly and efficient. The road hazard insurance I bought 2 years ago really paid off as my tire was unrepairable.I got there at 8am but there were 5 or 6 other customers already ahead of me so I had a 2 hour wait. Next time I will either go earlier or a little later when the morning rush thins out. Maybe making an appointment would be even better but this was an unexpected emergency.

I was pleasantly surprised my tire was patched @ no charge and the gentleman at the counter was very customer oriented. The experience made a somewhat unpleasant day into a good one. It was a welcome experience! Thank You.

Service was unprofessional and insulting. They were Being smart mouth soon as you walk in. Rushing customers yelling. If youve had a bad day dont go there. Cause they always have a a horrible day and it shows.

Brad and Hunter went over and above to make sure I was taken care of and satisfied! Thank You

They were great.

Awesome service

Top notch! I had a screw in my front tire, and I asked if they could repair it. They told me no because it was too close to the sidewall. So as they were pulling it in for a new $200 tire, asked the service manager Kevin if he would see if it leaked after he pulled it out. He did and then came to me and said your all done. 3 minutes later no tire replaced tire and a happy customer back on the road. Dodged a big bullet on that one. The are honest good people trying to service our community. Thanks Kevin!

I took my car there back in July to get new tires and the tires were fine, but when they put them on they ruined my power steering. Now I have to spend more money to get it fixed for a problem they created. On top of everything I was supposed to get a rebate on my tires and never got the rebate. I wouldn’t recommend taking a vehicle here unless you want it destroyed.

Good service. I had a puncture and they fixed it no charge.

I was staying at Holiday Inn just across from them and my tire was low. I was concerned. So I dropped it off and they could of ripped me off like most places do but they were very honest and you dont find much hones ty these days. I would highly recommend this place. They were very professional and I respect that. Thank you.

Was very helpful and answered all my questions. Gave me other ideas to help me make a good decision. Would go back again.

I have been to worse.I had brakes done there with a lifetime warranty. A couple weeks later they started to squeak, so I went back. I was given the run around about having them checked out (we are REALLY busy right now, can we schedule something for next week?). They had to add some more grease to stop the squeaking. About a month later, same problem. Same run around about getting them to look at them.I will say, the prices are usually pretty good. We had a water pump done there as well and it was about $100 cheaper than anyone else. So, the service is average but the prices are good.

Guys were able to get me in for last minute oil change. Did a great job and very affordable

Top shelf professional Service.

Beware negative reveiws, this is the only place l go around here, l have over 10 cars in my family to maintain. Yes, there are wait times, thats because its busy. They are busy because they are doing good quality work at a reasonable price. I am capable of doing everything myself, l need ti trust the work, and it has to be reasonable to convince me to pay someone. To those crying about wait times...how did that shop with no line do for you? Did you learn a lesson?

Quickly fixed a flat tire with no hassle.

We used to exclusively go there. We used to deal with Roger who was awesome, had a good team, etc. The last year or so, all you get is condescending jerks. Brad and his crew have lead us to travel a bit further for service elsewhere.

THANK YOU! After such a terrible experience at the Monroe location, myself and the rest of my family, (easily 6 customers off the bat) will drive the extra 10 minutes to the Middletown location. Monroe threw new tires on my vehicle and not even a week later, I heard a rubbing noise coming from the driver-side front tire. Tire Discounters in Monroe wanted to charge me an additional $30 to check out the suspension? Apparently, there is a suspension check that also covers the tires, tire tread life, brakes, etc. Whatever, all I wanted them to do is to recheck their previous work! Ill keep the rest of the comments I have about Monroe to myself... Long story short, I walked out of there, drove 10 minutes down the street, walked in the front door, kindly greeted by Kevin, in and out with the rubbing noise FIXED at ZERO cost!! Thank you Kevin, for the professionalism, kindness, and knowledge that Monroe lacked! He was nice and smart enough to realize that if any Tire Discounters made a mistake, then he would recheck the work previously done, and fix if necessary - at no charge, (my initial thought process). Mind you, all of the Tire Discounters locations are busy around lunch time; I didnt even have an appointment, (bad on my part) and Kevin took care of me.Funny enough, not even a week later, my sister got a flat tire on her way to work. We were able to get enough air into it to get it to Middletown and once again; Kevin was there and helped me out again. Threw two tires on and she was rolling again. So once again, I appreciate all of the staff at this location, (Kevin, and another manager didnt get his name, bald I believe, and all the mechanics!) Like I said before, my family and I have always gone to Monroe but since I was disrespected, laughed at when exiting, and up-charged, we will continue to go the extra mile and head to Middletown.

Used to be a great place. Too big to repair a flat in leas than 6 hours now. Save your heart....go somewhere else. They no longer care about their customers and they are just flat rude. Made my wife cry.

They gave GREAT customer service and was so fast I was so thankful for their service and without a doubt I will be back!!!

In and out service ... love the team here!!Josh runs a great store !

I wish there was a way to give a 0 for this location Im telling you people this I would not recommend bringing your car here to be aligned on a sale day they are having.. because we did to have two new tires, front alignment and when our car was finished at end of day Saturday evening about 3:45pm we pulled out of the driveway and our rear end which should have never been touched was suddenly fishtailing down the road now mind you we paid only for two tires and a front alignment so why is the rear of my vehicle acting as if we are a fish out of water .. I can prove our vehicle was not this way before we brought it to tire discounters and upon looking for the problem we noticed a spring was cut in the rear of our vehicle and upon speaking to tire discounters about this problem we were told it is not their fault they didnt do this to our car they dont have a clue as to how it happened..Well I will say it wasnt doing it until we left that parking lot that evening of Saturday December 16,2017 so how and why is it doing it now our car was brought back to them Monday morning after not driving All day Sunday which we Lost money from because we deliver toys for a living.. our car sat up there at tire discounters All day Monday morning this also being after speaking with tire discounters main office as well they assured our car would be repaired and safe to drive again .. well here is Tues after they so called repaired it and it is still fish taling as we drive it..Not sure why you would send a car back not repaired correctly but I will say this I will not be coming to tire discounters ever again the management Steve got smart with us because we called corporate office on the store due to them messing up our rear end.. I cant believe that they would do this to a family with kids and a business vehicle ...I mean we cant even drive it down the road..Tire discounters I hope your prepared to hear from my lawyers and the media about this because like I said I have proof my vehicle wasnt doing this before...Please contact me immediatelyThe district manager then told me that I would have to pay out of pocket $400 to repair what was not broke before we arrived there which is unacceptable.. I have filed a complaint with the better business bureau which my aunt works for... And have spoken with the channel 12 news about this and have an appointment to meet with them .. so I certainly hope I hear from someone who is ahead of this company soon because our vehicle was not acting this way before I brought it here.. I feel we have been sabotaged ..

Off the wall great. Very pleasant people to work with. Only place my family has gone to for about 14 years.

This location is terrible and shady. I dropped off my car at 10am and they were supposed to call me when oil change was complete. 15 min before close I arrive and my car is having breaks out on it! Was never called to discuss this. Do not go there. Incompetent and dishonest. I asked for a # to contact someone and the guy walked away.

Very friendly & helpful staff. Always able to rely on them 10/10 would reccomend