Honest and do great work. They saved me a BUNCH on my brakes. Wasn’t looking for a deal, I just told them how much I was quoted and even they were shocked. Good bunch of guys.Going back today for more work to be done! Hard to find mechanics that are that up front
Brought my car here the customer service is outstanding, friendly, fast, and very clean smells like a sanitized hospital. I will 100 recommend this location. Thank you Guys
I would like to say thank you to Ray at Mavis Tire Discount. I had gone in to get tires for winter. Ray helped & put the tires on. I had an issue losing air in front drivers side tire. He took care of the issue promptly. He is a great asset to Mavis. Courteous & quick to fix the problem. I highly recommend going to that Mavis shop & request Ray, he is truly phenomenal. Again a very big thank you to Ray.
Mavis should be honored to have Dylan. My service was quick and easy. Dylan is very respectful and has excellent customer service. 10/10 recommend!
The BEST Mavis I’ve been to. As a female I always feel very uncomfortable going to any car service company, especially Mavis. They’re always extremely rude and try to strong arm you into having additional service done, even when it’s not really needed. However, this Mavis was different everyone was very friendly and knowledgeable, especially Dylan. I showed up without an appointment for a tire repair, I was in and out. There was absolutely no pressure for additional services. They definitely care about their customers and not just the making unnecessary sales like the rest of the locations. Would 100% recommend!!
Shane and Dylan were awesome to work with. I called Saturday with a spare on my front passenger. And they got me in the next day. The prices were more than fair. The work done was fast and efficient and they kept me in the loop the entire time. They even showed me the results for an alignment check, showing the necessity so I could choose to get it done rather than them just trying to get money. The service I received will ensure my return for future services on my car. I would highly recommend this facility. Thank you.
Had a fantastic experience every single time i go but SHANE really was the nicest person I’ve ever dealt with there! He was super informative, saved me money, and just a super good hearted person to talk to while i waited! If the owner is reading this then you definitely need to give Mr. Shane a raise! Went to get my car fixed on 9/13 at about 8 am and was out of there a completely happy customer by 10 am! Highly recommended !
I took my car to Mavis tire in Middletown for service. The manager of the shop was very professional and courteous. The atmosphere was great and the mechanics did a great job on my car. I look forward to doing business again with Mavis tire in the future.
Great Service!! Shane was great to work with and so was Raymi! It’s hard as a woman to find a shop that doesn’t try to rip you off. The dealership was going to fix the issue for 300 additional dollars. These gentlemen saved me a lot of money. They were professional and thorough!They just got a few additional customers!
Customer service with Dylan was great he is very kind and respectful. Also very helpful in guiding us with our vehicle
Absolutely amazing service. Got me in and out in less than 20 minutes. Staff were super friendly and knowledgeable. My car is back on the road working perfectly. Thanks everyone at Dolson Ave Mavis discount tire!
I have to say this was one of the best experience I have had when it came to getting my brakes done on my car. The gentlemen was very nice and the price was just perfect. I would recommend this particular Mavis to EVERYONE
The staff was very friendly and helpful at the dolson ave location. The service was as expected and they informed me of all that I needed to know for my vehicle to be ready for the upcoming winter
Took my car in today and the guys up front where very nice and helpful. Raymond took care of fixing my issues and was beyond helpful with all my cars needs. Will definitely be back with any future problems. Five stars guys!!
The service is so great they are very helpful and very understandable they are very good with everything and so very respectful I love the service
Took me in with no appointment 30 minutes before closing. They truly went beyond what they needed to do to “save the day for me!”
Good experience at Mavis on a Saturday morning. Dropped my car first thing for an oil change, rotation and balancing. Received a call back in just about an hour that the work was complete. Manufacturer recommended services were offered according to mileage, and will be considered for the next visit.Overall, a smooth process from drop off to pick up.
We highly recommend coming to mavis on dolson ave.We went to mavis on dolson Ave on a Sunday and we were meet by such a friendly and caring manger Shane. Shane helped us fix our problem and didnt try to upsell us. He went above and behind to help us out.
These guys are amazing. They were able to fit me into their day even though they were busy with multiple care. Knowledgeable and really helpful crew
Shane at the front Rayme doing the work GREAT GUYS... It was a pleasure meeting you guys and the fast complete care you gave me, I appreciate it. . Coming to MAVIS MIDDLETOWN. never a disappointment, never a incomplete.. Ill always c come back..
Very quick and great service. Make an appointment for future service you may need. Very busy shop. Never an issue. Thanks again
Blew a tire at 65 got. Scheduled appointment, got a call from Shane to confirm. Explained I was waiting on Jack (card not have spares anymore). Shane adjusted appt, when I showed with loose tire had me in and outing minutes. Fast, courteous service.
Ive never had an issue with this Mavis. Service is always prompt and professional. I used to drive out of the way to come here, luckily I work nearby now. Absolutely recommended for service.
Shane and his guys are the true definition of customer service. They were almost wrapped up for the day when I popped in and saw I was in need for some tires and was in a time crunch. Not only did they help me but got me in and out. Totally recommend anyone who needs some tires go check them out.
Had an alignment done at Alignment World and went back twice to put steering wheel straight again and they told me it can’t be done it’s my tires. Went to Mavis for help and Shane and Ray got it done right. Ray said the alignment wasn’t even done before. Shane and Ray were great and Professional.
The service at Mavis Discount store is so amazing! As soon as you walk in they are trying to assess what is going on with your car and how they can fix it, if the job will take long they are mindful of your time they ask if you would like to wait or come back! I will be back Wednesday to fix a couple of things on my car, I definitely recommend them for any car needs! Thank you!!
Mavis on Dolson Avenue offered me a courteous and speedy appointment. Shane was particularly helpful in explaining the needed work for my vehicle and kept me abreast with a pick up time. He was courteous and professional. i would definitely visit Mavis on Dolson Ave, Middletown, NY again!
Mavis was fast and courteous in fixing my flat . This was my first time here and it will not be my last time . Ill be back for their professional service. Thank you Shane and Dylan at Mavis for your kindness.
Honestly this place is completely different from the one on 211 in Middletown. The are extremely professional and really go above and beyond to help you out! After the horrible experience that I had at the 211 store I was hesitant to come to the dolson location and I am glad I did! They make you feel welcomed and they truly try their best to accommodate all your needs! This is the only place that I bring my wife’s, mother’s, and my car too! The prices are fair and they work with you to!! I didn’t know that they even have like a payment option and Shane the manager told me about it and I was approved and was able to get all the work done instead of waiting a month to do all the work and they got right on it to finish the job! Also instead of going to the 211 location where they really just push you away and treat you like dirt come to the location on Dolson they are just amazing here!!!! I would definitely recommend this place to everyone!!
Great customer service. Very knowledgeable manager. Would recommend, the service has improved under there new manager.
Highly recommended! Customer service is amazing & they communicate everything through the process of your vehicle being fixed. Raymond helped out a lot. Thank you Mavis.
Great service! They were able to help me right away with my tire.
Shane and staff were very courteous and efficient with their work. Came in with a flat tire and they patched it in only a few minutes. Would definitely come back.
This location went above and beyond to take care of me. They helped me arrange timing perfectly, and had stock of tires that all other shops did not have. I received professional, and courteous service, amazingly fast!
Tommy and James were easy to work with. They got me in for an oil change the same day I called to make an appointment. They were friendly and helpful. They were quick and got me in and out.
I live on the opposite side of town, 2 minutes from the Mavis on 211- but the last 4 times I’ve required service, I’ve brought my cars to the Mavis on Dolson Avenue because everything from their follow up to confirm my appointments to the service I receive is timely,professional & just so much more pleasant than the other location. I have come to trust the guys there & highly recommended them for consistent, quality & friendly (because that matters when I’m spending my money) service.
Awesome service. I had to repair my tire and the mechanics quickly pulled my car in, took time to look for my leak and repaired it. I will definitely use Mavis again!
Shane provided excellent customer service! Made excellent recommendations for my vehicle was and the work was completed at the time that was indicated. I will definitely return. Thank you for your service.
Ray is literally the best! He understood my concerns and reassured me and got me in as soon as possible. The wait wasn’t long and he’s got customer service in the bag! I’m coming to Dolson for my service again 🤍
Dylan very polite and very helpful when I brought my car in for service got me in and out asap “Great customer Service”
They are quick to help and the service was great.
Shane and Raymond were very helpful, knowledgeable, and friendly. Best customer service I’ve ever received at a Mavis location!
Very professional and diligent. The staff is very efficient. I’m very satisfied with the service I received. This is where I take all my family’s vehicles. Everybody goes above and beyond.
Came in for a quick fix. Dylan and the crew were super helpful and got me all fixed up.
Great customer services,Dylan was very helpful
Got me right in and fixed my flat! Very helpful, with great customer service. Will be back for all my car needs.
Great experience. Took me in right away and upfront about the work
Brought my car in for an inspection, need an extensive amount or work. Steve amd the team were absolutely fantastic!
Raymi was amazing he took me after hours and was very friendly and very attentive. He went above and beyond to make sure my car needs were satisfied.
They were great! We had a tire that was leaking air. They took a look and addressed quickly. In and out in 15 minutes!
The best and most fast experience I’ve ever had at a car place, Rayami, correct me if I’m wrong with as the kindest and made my time here very easy. Recommend
The employees are always friendly and helpful never to busy to help me. And they do great work
Just wanted to acknowledge the team over at the 130-138 Location on Dolson Avenue in Middletown, NY. The service was great, fast and the price was great. Special thanks to Shane for assisting me and my fiancé with our oil change today, recommend this location to all!
Had two oil changes done back to back...45 minute wait no issues. Great job!
The staff are great!! I was out in less then the time I expected! All my services were completed properly I haven’t ever had a problem with them I always go here and will continue to!
Got me in and out, thank you so much Dylan and Raymi for helping me out with the service today
Friendly and helpful!! Needed to buy new tires for my car, and they were able to replace everything same day.
Shane and Raymond are the best in town, highly recommend. Excellent customer service and friendly environment!
This mavis tire canter are truly professional and easy to talk too, the pricing is fair and affordable and the work is top gnash . I will be going back for all my automobile tire needs. They were excellent!!!!!
Came over to Mavis on Dolson and experienced the best customer service from Raymi, when I say he went above and beyond, he made it his mission today to not let me leave without fixing my issue and that is much appreciated, Mavis is lucky to have someone so caring for customers on their team! 10/10 service would definitely recommend
Shane and his crew always take care of me and my girlfriends car in a timely manner. Been back 3 times and will be back after winter for my race car
I had a great experience with them the customer service help me out a lot and Dylan it in particular was a great help and I appreciate it I highly recommend them
The customer service was great and they did a great job - fast!
This team was quick to get me in and fix my tire even 30 minutes before closing. Definitely recommend.
Do NOT go to this Mavis if you do not personally know someone who works there because they will rip you off. I went to Mavis in March to replace my front, drivers side tire and get a wheel alignment. They replaced the tire and did a computerized wheel alignment and charged me $212 for the service. They did not mention anything else wrong with my car. The following Monday when I drove on the highway to work, I noticed that my car would shake when I stepped on the brake. I knew something was wrong, but did not get the opportunity to go back because I am a student and work crazy hours. Fast forward to July, I took my car to my mechanic and LOOK WHAT HE found (picture attached). I am so angry that I did not go back to this Mavis on Dolson Ave when I first noticed my car shaking. I even asked the guy at the front desk if he could give me some advice about my car and they clearly took advantage seeing that I did not know much about cars. Now I have to get entire new rim and tire and wheel alignment. My mechanic could not believe that I was driving with this since March and said I was lucky to be alive/not have gotten into an accident. I have no idea how they managed to do this, but I PAID $212 FOR THIS SERVICE. If I could give zero stars, I would have. Seriously, to anyone who needs service on their car, DO NOT GO HERE.
Service was great. Took my car right in to be fixed. Even gave me a free tire rotation which was listed without my having to ask for it. I would use Mavis again at Dolson Ave. in Middletown when I need repairs.
These guys will provide excellent service overall. Great management and great staff.
Great service at a great price.
This Mavis is awesome! Super professional and their store manager Raymi Castillo goes above and beyond for his customers. I highly recommend this location, excellent work, on time service, and vantastic customer service. You really cant beat that!
Great service and price for my money!
I had a blow out on the highway- they took us in immediately to fix our tire . They accommodated us knowing we were not from the immediate area and were traveling long distance. They took the car in quick ! Entire experience was fantastic. The team here is polite & professional . We were back on the highway in no time!
Good service! not long waiting times. Recommend !
Bought tires here about two months ago. Had a nail in one and they patched it up and replaced some threads for me at no-charge. Appreciated the service.
The guys at Mavis are awesome they did a great job on my car and the management is very nice
Love mavis very kind and polite workers would recommend anyone to come here thank u mavis for ur work awesome job
Great staff that takes care of all of my automotive needs
Quick and efficient. Fixed my tire, I was in and out on 20 minutes.
Brought a friend down there to get the spare and her flat tire repaired. They took care of her as a courtesy. Thank you Dylan and your co worker who refitted the valve stem on her BMW wheel and plugged her tire. Im sure she will be back when she needs tires.
Just had my daughter in laws car serviced (wheel baron,& driving belt) at Dolson ave Middletown location, the cost was extremely reasonable ( cheapest in the area) and costumer service was remarkable!! I highly recommend you get a quote there before having work done anyplace else. If I can give them 10 ⭐️ I would.
Fast and efficient service. Friendly people.
Been coming here for years. Very very honest. Only shop that I know that brings you up your car to show you what’s wrong. Doesn’t try to pressure you. Will always take time to make things right. Very good people. 👌 Of course some customers have a problem everywhere they go and expect miracles. Sadly these customers don’t know how to give praise. Just throw nasty names around.
Very quick and professional! The manager ray was a huge help to the mechanics on getting my lowered car on the lift.
Dylan and Raymi are the best recommend dealing with them when you stop in
Really bad. Terrible service. For second time I had to wait more them 4hrs For service. When I had a appointment. Just terrible place. Don’t take your cars there.
Ive been coming here for years but today I honestly came here feeling a lil discouraged due to the mishaps Ive been having with this car. Raymi came to me and told me the problems discovered with my brakes vs sending me & my daughter back on the road unsafe. He reassured he would get on it immediately & sufficiently. Im very pleased with his service as well as this location as a whole.
I was in just for a filter. I was in and out within 5 minutes. I watched the manager Robert buy lunch for customers who were waiting for their vehicles. Robert the manager also offered to bring a family home since their car was going to take a while. Never seen just lovely workers. His assistant Jake was good too. I come here all the time and I must say their worker Eduardo is fantastic. He is so polite and is always cleaning the shop. I recommend going here for all your work.
Very honest garage i will always use them from this day forward. Helped me with my car locked out in the rain. Thank you Mike your a very nice guy my family appreciate you
On June 11th, i called the Mavis on Dolson ave, i then asked them for a price for shocks for my Ford Escape. The price given to me by Jake, was Excellent . I then drove to Mavis and within 10 mins after i arrived, they brought the vehicle in and ordered the shocks and started installing the shocks. The shocks, were installed in a timely manner . The store management down to the employees, were professional and courteous . Thanks again to Raymi and Jake. I recommend this Mavis tire store 100%.
Great 👍 customer service dont rip you off
I had a bolt in my tire and they were jam packed for the day. Steve helped me out and fit me in to get it replaced. They are the best!!
I stopped by with a head light out and had purchased the bulb and already had stopped several other places that just couldn’t or wouldn’t even attempt to replace it for me. Two young guys working tonight did not hesitate to take the 15 or so minutes it took to replace this bulb that apparently is blocked pretty good in my car! Not only did they not charge me or even take a tip all they asked for was a good review and they deserve it. In today’s world it is hard to find good people willing to help you out for absolutely nothing but a thank you. So again thank you guys for helping me out tonight and I would recommend this place to anyone looking for good service and people willing to go the extra mile when they just do not have to!
Been going there for years. Shane was very Friendly and fast service.
Josue is the best. Rob and Jake are okay also. Fast friendly service
Best Service by so far! I was able to get my tire replaced and the men were so kind. Definitely will be going there again
The guys there are the best. I will definitely go back there again. Jake went above and beyond. I highly recommend this location.
First time getting this car professionally looked at. Got new tires put on quick&easy and the staff is SUPER sweet. Very kind & great customer service. Came back for an alignment (payday fell after tire appointment of course). Will definitely be coming to this Mavis for future work. Very comforting.
Brought my Traverse here for a look over. Hearing noises and the check engine light came on. The manager, Robert, was very knowledgeable and courteous. They were extremely busy, but he made time to look at my car. He figured out what the issue was and took car of it quickly. Highly recommend this location for any future car needs.
Raymi has been a great help any time I’ve walked in to Mavis discount tire on dolson Ave. when you come by ask for Raymi and all your problems are solved in a professional and timely manner. ! Again Raymi is the man !