They saved the day. After shopping several stores, I finally found dresses appropriate to attend a wedding. I also found several other items I needed.Wide selection, friendly and helpful staff.

Plus size dept is even smaller than before and selection is very old fashioned looking. Just because a person wears plus size clothing, they shouldnt change to look like an old woman!

JCP use to have the best sales, clearance racks years ago. Stopped going once that all stopped. Went in today and it will never be the same. Still love looking in there for a great deal. Clean organized store.

Hardly any suits and dress shirts. Very pricey.

My experience was rewarding to a impulse shop searching Birthday party gift for my little nieces second big annual . Because of the collection I was able to purchase of two. Disney dolls and section three pieces outfit .

The staff is always kind and helpful! Great selection of merchandise after COVID.

So glad this store did not get shut down. Smaller store but at least you can shop for clothes. Hate online clothes shopping.

It was ok they down size their registers. So where they use to be they are no longer there. I hope this store dont get closed down.

Found the perfect fathers day shirt and my mom got a great deal on a purse

Just needed to pick up an on line order. They were very busy, but everything moved quickly!

A far cry from what it used to be. Basically a store front for catalog sales. I dont expect to see this business staying alive, seems like they maybe using up time on long term lease contrcts.

This store has great deals on lots of items and has a very good reward program. Better shoe selection than some other more popular retail chains. Good customer service too.

Always love buying school clothes!!

The staff was very kind and friendly. The layout is very confusing. I had to go up and down the two floors for the checkout and customer care counters. Also, dont forget which entrance you parked your car close to -- its easy to get confused.

People who work there are very helpful

Purchased some mens shirts and shorts.Good selection. Good prices.

The store was clean and organized and the sales checkout person was very friendly and helpful. They are also COVID conscious with barriers and hand sanitizer at the registers.

Great prices.

Very nice store, very clean and inviting atmosphere.

Great sales and deals beautiful items

Always a pleasant experience in this store. So many good deals!

One of the few department stores left.

I Love JC Penny!

Good selections and sale prices

They had to order earings for me. They never let me know they arrived. I was told by the associate that they were too busy and it mustve fallen off their radar. These were for Christmas. I didnt get them until I went there 3 weeks later. Very poor customer service.

Employees very friendly. Love the clothing selection.

Found just what I was looking for. The price was great.

So sad that they went out of business.

I rated with A 3 star because, I wanted curtains and they are only offered online.... The JC Penny I once knewwas awesome for home goods, that time is long gone...... TOO BAD.

JCPenney is the only place that I can find beautiful shirts that fit me correctly with good quality

Not much ladies clothing, too much casual. No bags in the store

Store is clean, decent selection of clothes, shoes and stuff you need for the house. Staff goes the extra mile to help.

Great store

Perfect....a little lonely but was still able to get the help I needed...Customer service wise 😄 see what I did there.....

Love this place so many great deals and staff is so nice !! Very Clean ...one of my favorite Places to Shop

Great sales. Friendly cashier. Store was hot....they needed to turn the AC up considering the masks and that it is summer. (My only complaint)

My favorite store always was

Great sales and plenty of merchandise.. Good place for holiday shopping!!!

Great place to shop. Sales associates are amazing, especially in Sephora.

Jcpenney has a lot of sales l love jcpenney

Great price. Helpful staff.

Great place

Miss going to the mall. just ran in quickly before work.good deals.but no air !!so hot...

Fully stocked store with something for everyone. Vision center and salon also located on lower floor.

Best place to visit is the salon Jill is a great beautician colored and cut my hair exactly the way I wanted it and turned out perfect all the way around! Highly recommend Jill

This once was my favorite place to shop. It is hard to find something where I dont look call girl or a nursing home ready person. Bring back the mature, classy look.

Fun place to shop. Prices are fair, frequent sales on quality products. Store Is well organized, neat, attractive and best of all sales persons are always pleasant, helpful and knowledgeable. Love, love, love JCPenny. 💕❤❣

There was water on the floor.

I have fallen back in love with this store! Ill admit I havent shopped here in years and I went in for a gift card a few months ago, decided to browse the merchandise, and have been coming back ever since! The store has a great selection at great prices! The clothes fit and feel so much better and survive multiple washes. They offer coupons which are good on most items and the store is always very neat and presentable (unlike the competition that I wont mention but rhymes with bowls). The team members are always friendly and super helpful. All of this is so much better then what the competition offers which is why I will continue giving you my money!

Good selection.Decent prices.

Very big selection. Great customer service. They could use more sales help, but the lady I asked for help, stopped what she was doing to help me. Cashiers were equally nice.

Excellent staff very patient and supportive. Great price. I qualified for free delivery! Viva La JCPenney!

Good prices

Great place for great deals.

Love it! Lots of great sales!

Check the tags something could be Ms March so if you wonder about a price do at check at checkout. Getting around is mha. Service is Sweet allot of stuff is just straight up mis marked

Once I got a cashier to wait on me, she was knowledge and courteous

Great Black Friday sales!

Very busy. Long lines, but its Christmas. My cashier was amazing. She was so helpful.

Very professional and best customer service, Ms Chandra Gajadhar and her team go above and beyond to cater to your needs.. will definitely be visiting again..

Great store and staff are friendly. Good bargains with good amount of home goods. Good athletic wear selection too.

I love this store. Employees are always nice and helpful. Its nice to be able to touch before you buy.

They seem to have lost their way, over the years. They have trouble selling their stock without sale prices, after their original prices are too high. Went for a simple item today, but both customers at the cashiers, were having problems getting their deals, rung up.

QUALITY CLOTHING, Very good prices on sale items. Easy parking.

My favorite place to shop. Great prices and styles. Love the rewards I receive.

Found four pair of pants for my husband very quickly. Service is quick and pleasant.

Great deals

Prices are on the high side

Great customer service. I can always find the perfect outfit at a great price. Also, I love to shop the clearance racks.

Great sale!

They always have great deals! The racks are well organized and properly maintained. The staff are generally friendly and willing to assist you. They are usually very busy.

Love Pennys for getting my kids clothes. They always have lovely dresses and shoes

On-line Coupons are always useable and it saves you money

The store is really bright and fresh. I was suprised to see the lines at the registers. Wow, they now sell appliances. I was impressed with the store.

I love JCPenney! When they have sales going on you just cant beat the prices. The quality of the products they have are very good as well!

The associates were friendly and helpful

Fair price 👌

JCPenny has been around through the whole of my life you might say weve seen life together. I know that I have never come away disappointed from my first visit to sit on Santas lap to the last time I was there. I usually find what I was looking for in this store and now they even sell appliances. I hope they keep this hands on buying store open and not lose it to the online buying cyber stores.

Good discount store. Love to go

Nice quality clothes and great sales! One of my favorite department stores.

Not a bad place, cyber monday buy online pick up In store!

Cashier was very pleasant to us. Bought a blazer and was a bargain. Not a lot of selection.

Had to get suit while on vacation. Salesperson Floyd was very helpful.

Great selection of clothes and shoes and accessories. A little bit of everything. Good sales. All around good place to shop.

Love this place!! Great sales, people have been lovely, Heather is always upbeat and goes above and beyond to address any questions or issues 😊

Like them all. Great store.

The Salon has Great People Working in It!

I was impressed with this store. Havent been in a JCPenny in several years. Very satisfied with my recent purchases.

Great Great customer service 👍. Even got a discount on a shirt someone got a stain on. Returns are easy and painless.

Love There Store!! Friendly Staff,Helpful.Lots of Free Parking.Easy Access.Housewares,Clothing The Best!!

The salespeople in the jewelry department very helpful and friendly

We got some nice pictures there. Great photographer so helpful..

There having great Sales right now 25% and more

Always enjoy jcpenny.. I found the cutest outfit.

Very nice cashier..she was very polite..answer all questions..looked for the items and size that we needed.

Went to buy my child a new dress for her upcoming dance the staff was super friendly and well knowledgeable about the products.

I just returned from shopping in the mens department at jcpenneys which i must say has fell off a little in customer service in the last few years, usually its hard to find any one to help you, but plenty of security personnel shopping who are more obvious than an electrical storm at midnight. Friday and today I was in your mens dept and was helped by a young lady by the name of Faith who was friendly, polite, professional, and knowledgeable enough to fold your clothing nicely and put them in a bag neatly. Actually reminding me of the old days shopping in jcpenneys when they cared about good customer care and treating your just bought garments with care. Not rolling your new clothing up like a garden hose and throwing them in a bag. Thanks to Faith my future in clothes shopping at jcpenneys has been resurrected.

They have come a long way. Excellent selection of clothes and other merchandise, the design of the store and the displays were very nice.

Got two Christmas presents that were on sale at a great price! I plan to go back for more!

Clean organized store. Good prices, coupons discounts help. Use jcp card