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Mavrix Motorsports Honda Powerhouse
21 Dunning Rd, Middletown, NY 10940, United States
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Mavrix Motorsports Honda Powerhouse
Comments
Ja
Review №1

Amazing knowledge of parts and service. Gene is an incredible service manager. He got me right in ordered parts and sold me a much better set of tires for a much lower price than I expected. I got a precise invoice and quote and even with shipping I should be riding again this weekend. What a beautiful facility !

Ja
Review №2

Limited selection due to higher demandsCant go wrong with a Honda !!Friendly staff and atmosphere !Always enjoy visiting Mavrix motorsportsFor my honda needs !

Li
Review №3

Friendly staff and awesome work make for a winning repair shop. I’ve always gotten a warm welcome as soon as walking through the front door. Buck is awesome from handling a seamless insurance repair to delivery of completion. Everything was perfect and on time!

Al
Review №4

I bring down my 2000 Honda recon 250 and yes it’s a 2000, these people Were the only people who did it I called many people in many people declined me because it’s such a old model and they said they can save my quad I thank them so much for it, thanks gene and all the people who fixed my quad. Will definitely come back!

To
Review №5

Matt C was great! Made the experience of buying a new bike awesome.

Mo
Review №6

I had a great experience here. From the first phone call with the service Dept to Gene who helped me out at the counter, everyone was really helpful, the work was correct, and the price was right. Will do business with again.

Jo
Review №7

Went to check out what they had looked around for about 15 min no one came to ask if I need help then finally some asked me if I need help asked questions about the side by side Pioneer then the sales guy just walked away what a joke . Perfect way to loose a sale or he thought because my skin is brown I have no money so I went and spent my money where there are more respectful

Er
Review №8

Always willing to take great care of your needs

Th
Review №9

I called ahead of time to see if they would have the oil for our motorcycles which they did because I am 40 miles one way away from them the gentleman at the counter was very courteous and helpful he had the oil and I purchased it he asked me if I wanted him to carry it out and I assured him that I could get it out to the car with no problem I also asked him about what Molly was in the oil and he explained to me he was very knowledgeable and helpful again thats what brings customers back to their store Im sorry I didnt get his name I would have listed it in this post

Jo
Review №10

The staff here is friendly, helpful and low pressure. The prices are good, too.Highly recommended.

An
Review №11

While this is a Honda motorcycle and ATV dealership, they have a fairly large selection of motorcycle gear and helmets. I have purchased several helmets there and was always pleased with the selection, service and price.

Ge
Review №12

I bought a helmet there and it’s missing parts would not recommend

Br
Review №13

I’ve gotta give these folks a 5 star rating. I’ve yet to go in there and not be treated with respect and a smiling face. I’m quite sure even being a Suzuki fan, my next purchase could very well be from their showroom. How can you not support friendly service? 🤷🏻‍♂️👍👍. Thank you Mavrix.

Da
Review №14

Never disappointed. Seans great, Jims son was helpful and kind,and as always Jim was great. We travel an hour for all our needs.Thanks guys.

C
Review №15

Best place around with top notch customer service. I walk in and get exactly what Im looking for with no issues ever. Thank you guys.

No
Review №16

BEST SERVICEHere in the Hudson Valley we had a helluva snow storm yesterday... I use my Honda ATV to plow some spots at my business before my home driveway normally... The 16 or so inches of snow put a beating on my winch for the plow and it snapped finally after years of abuse... I quickly put the Honda into bed of my truck and drove it to Mavrix... The man in charge JIM who was plowing the back parking lot guided me into their off-loading ramp and he unloaded my ATV and drove into shop for the quick repair after I told him my situation which was that my wife would kill me if I didnt get our driveway plowed by the end of the day!!! Happy Wife, Happy Life!!!! Jim had me in and out of there charging me a fair price for the new cable and work...

Ke
Review №17

Brought my CTX for service and inspection. Service Department was great. They also did inspection on my wifes Kawasaki.Everyone was friendly & helpful.

mi
Review №18

They were great. I will definitely be going back.

Co
Review №19

Sean is very helpful with all your motorcycle needs.

Ji
Review №20

I found them to be very accommodating and extremely professional. An excellent place for Honda power equipment and the service is topnotch.

Ke
Review №21

I cant say enough good things about this place. I bought my 2014 honda pioneer 700 here in Jan 14, when it came time to replace it with the 2019 Pioneer 1000 there was no doubt where i was going. I have been into powersports for over 25 years and have been to many dealers, Mavrix Motorsports is #1. Great service, an experienced owner and sales team that makes buying easy. The owner Jim is super passionate and Robert (who handled my sale) cut right to the chase, was super efficient and made buying fun and easy. I highly recommend this awesome dealership and their team. Keep up the good work guys !!

Lo
Review №22

Nice knowledgeable staff. Very polite and great product.

je
Review №23

Put a sales request in about a week ago didnt hear anything from them. Went in person and the two guys could barley take a break from there conversation and phones to answer my questions. I bought my last vtx1300 from them but thatll be my last

Sa
Review №24

Wonderful customer service. Impressive that the owner acknowledged my 11 year old son, shook his hand, thanked him for choosing a Honda dirt bike and welcomed him to the Honda family.

Ro
Review №25

Friendly staff, reasonable price negotiations, professional.

Je
Review №26

Been going there since I bought my bike. Love the Saturday service first come first serve. So last 5 years every time I need service I dont mind the 60 mile drive. It is worth it.

Wa
Review №27

Great bunch of guys here. They make you feel like youre family. I would recommend this to anyone and everyone.

Da
Review №28

Great service and sales.Purchased a few bikes from Mavrix and many parts for my machines

Th
Review №29

Called in on wed, picked up a new 125crf on satGreat service, no problems

Ri
Review №30

Great services, atv prices so high

K
Review №31

Went into Mavrix looking for a high end helmet. Came across one of the reps at Mavrix and couldnt have been a better experience. Unfortunately I forgot his name but this guy knew everything about every helmet in the place. He took his time with me and told me all about the new technology being used and I told him I needed to think about it and left. I figured he probably thought I would try it on and go buy it online. But no, I thought it over because $600 is a lot to pay when the average helmet in there is probably around $200 - $300. He remembered me and we made the deal. He knocked off a little for a promo or something to get closer to the online price, so to reciprocate, I ordered a photochomic lens for the helmet. An awesome experience and the Shoei 1200 (American Flag) helmet is awesome. Had to share. I am a Harley Davidson owner (several bikes) but I come here for the helmets, gear, and some maintenance and inspections. To the ownership - This rep sets the bar for the rest of the staff in my opinion.

Ch
Review №32

I havent gone here but everytime Ive had a question they are always willing to give me good information very helpful thank you

Ca
Review №33

Very rude when I as women went in to make a purchase as my husband sat in the car. Got fed up with them when they were talking down to me as if I didnt know what i was talking about, walked out got my husband and walked back in... He didnt say anything just stood with me as the employee changed his tone and i guess decided i knew what i was talking about lol... Cant believe i needed my husband to stand there!!

Ke
Review №34

Fantastic place

Ch
Review №35

For me I did not have a good experience!Went in there because I’m interested in the motorcycle walked around the show room at least four times was there for at least 20 minutes. my son was looking at 4 wheelers neither one of us was greeted or asked if we need any help! There was someone sitting at a desk right inside the front door people there was workers that came out from the service area onto the floor to speak with the sales people and they won’t back no one said hi Louis or anything.so finally we ended up just leaving so for me this is one place that will not be getting my money.

RO
Review №36

I bought my Honda pioneer 500 from Mavrix Powersports. I was able to get a good price combined with friendly caring service. Jim, the owner, personally came to my house to make an adjustment on the unit I received. This is my new go to store for all my Honda needs

da
Review №37

This was by far the worst experience I’ve ever had in my life at a dealership. 48 hours After buying a brand new 450L from here I started having problems “Bucky” the service manager wanted absolutely nothing to do with me didn’t care I just bought the bike and I was un happy I’ve honestly had better service at dmv. It’s crazy how “the only Honda power house dealer in nys” only cares about selling you a bike and wants nothing to do with you after they get paid. It’s sad that another local dealership has to help me with my issues but the one I bought my bike from can’t even call me to let me know my bike was ready to be picked up very disappointed I thought my experience would have been better than this 12 grand I spent here and I can’t even get a phone call back I will never ever deal with mavrix motorsports again

Ge
Review №38

Im on the fence about this place. I have mixed feelings, as the custom service is awesome in parts. SERVICE is a RIP off. Theyll charge you 3-5x what you should really pay. SALES is now OK, given that they got rid of the old crew of Bandits. If youre new to motorcycles and riding, avoid this place. Bought my first bike here, and moved on. Im still paying for that mistake. The owner is a really good person, he just hired some horrible people and theyre making his business look bad. Hopefully, with the new crew, youll have a better experience.

bo
Review №39

Not much inventory, very few bikes for inventory

Gi
Review №40

Best place to purchase your bike needs these guys a very knowledgeable

Ma
Review №41

Great place and highly recommended. Very helpful and a nice clean place. I bought a brand new crf 230 and everyone there was helping get me the best deal. Highly recommend

Al
Review №42

Wanted to get a bike, did not want the trade in, ordered parts on ebay and after two weeks being 20 minutes away the owner starts blaming employees for not doing their job. Nothing but problems. If you need a Honda call Montgomeryville cycles in pa and you will be nothing but happy!!!!!

CA
Review №43

Never a bad experience here. Got my tire replaced overnight. The service dept here are top notch professionals. Theyve been servicing my Harley here for over 5 yrs. and Ive never had any problems with their work.

Mi
Review №44

Every time I order parts or buy accessories at Mavrix Motorsports, I am always treated with respect. All at the parts counter offer excellent advice helping me to select the best accessory selection to meet my needs. Why order on line and get something you may not like or may not fit!

Je
Review №45

Rob and Donna made my first utv purchase a positive one. They both put me at ease with my many questions. They were both attentive and accommodating. I would highly recommend Mavrix for anyone looking for a pleasurable buying experience. Thanks again to everyone at Mavrix.

Ma
Review №46

Dealership is always easy to work with and friendly. Chris even pointed out some tips on removing and re-installing rear tire on my bike. Also, parts department ordered tire and gave me a competitive price.

Ja
Review №47

Got my grom from here. Great people. Always great customer service throughout sales, parts and service departments. Would absolutely buy another bike from them.

Wa
Review №48

Awesome staff!

Ja
Review №49

This was a great experience. The sales team was very informative and helpful. The owner Jim was phenomenal. Buying the new Goldwing Tour could not have been more enjoyable. Jim was close by every step of the way and assisted with all my questions. He made it a point to see me the day I picked up my Wing. This is an A+ Honda Dealer.

Ch
Review №50

Friendly staff and reasonable prices, I bought helmets for all four of my kids from there. My only complaint is that I just bought a pioneer from them, I decided against having a plow installed because I couldnt afford it, now one week after buying it Im getting bombarded with ads advertising offering a free plow with purchase... I mean cmon man $15000 a week too late.

Ed
Review №51

Awesome service and friendly knowledgeable staff

Ma
Review №52

Thanks to the entire staff, from the sales team, financing, everyone was great! A very fair trade on my bike, and a fair deal on my new 2018 Honda Goldwing 1800. I will recommend the entire team to my friends!Mark and Maggie

Br
Review №53

Friendly and knowledgeable staff. Always willing to answer questions. Great selection of bikes and ATVs at reasonable prices. Jim and Tom are great people.

Th
Review №54

Honda makes awesome bikes and there arent many places to go sooo mavrix

Ta
Review №55

Easy going, reliable, honest, friendly, trustworthy and very knowledgeable. Our experience was perfect and love our atvs. Helped us with the appropriate accessories and told us where we could get the stuff they did not have at the store. Called dealership for us to ask about weight limits, etc. Thought it would be like buying a car...totally different experience!

Mi
Review №56

A. I have always had very pleasant experiences whenever shopping here. This spring I purchased an arc for my son. Thats when Donna told us about the amazing opportunity at the end of the school year if my sons report car was good enough to qualify. We showed up on Saturday June 30 with fingers crossed. My sons name was drawn for grand prize of a brand new dirt bike and head to toe top of the line gear as well. All involved were so amazing to the both of us. That memory will last a lifetime. Thanks again and I will see you all soon.

Ma
Review №57

Very nice and helpful staff. Professional and not at all pushy.

Jo
Review №58

Great Honda powersports dealer. All of the staff are knowledgeable from the sales, parts and service areas. They make you feel like family more than just trying to sell you something. I wouldnt go anyware else for anything Honda related.

Ca
Review №59

Honestly wouldnt even give them a star. They are horrible people who only care about the sell and not the service. Came to bring my bike to get serviced on first come first serve Saturday and they flat out look at me and said no were busy dont you see the line AFTER I CALLED TWICE ON TWO SEPARATE OCCASIONS they both said yeah no problem bring it in! No matter what always have an issue you there its either they lie or they are just straight up rude. Dont waste your time go to CYCLE MOTION

ch
Review №60

When for an oil change and new tire and the service Department was great. Will be going back for more work I need on my bike

Ed
Review №61

Maverick motorcycle shop very friendly very nice manager sales department very nice people I will definitely be back they had some great motorcycles in there great place

JC
Review №62

Great team, great service and a great store. Thx for always taking care of my toys

be
Review №63

Dope, they are helpful and consistently ftiendly!!

Ja
Review №64

Very courteous and professional staff, they know there stuff. They sell great machines.

ke
Review №65

Excellent sales staff at parts and motorcycles,eager to answer all questions

Br
Review №66

Always go for my parts and service. Also bought a pre owned 450r from Mavrix. Great place!

Lo
Review №67

Had a great experience buying a bike here

WA
Review №68

Staff is helpful and knowledgeable. A good place.

Ch
Review №69

Staff is always very friendly, helpful and knowledgeable, the prices at mavrix motorsports are very competitive and I dont bother shopping anywhere else.

St
Review №70

I purchased a Honda Grom the staff is awesome

Ya
Review №71

This company owner to be very specific (as the gentleman at the front desk is very polite and had nothing to do with todays situation) has provided horrible customer service to myself and my 11 year old son who has a disability. Unfair and failing to provide reasonable accommodations to people with disabilities. This company is running a raffle for a dirt bike that requires kids with passing grades 3s or Bs which will be held this Sat.Well today at approx 10:15am 6/27/18, I spoke to the owner Jim Bannon, I asked to step away from my son to further discuss a private question, to avoid hurting my sons feelings. My son is aware he needed passing grades and has tried so hard, and is looking forward in participating in an event that his company is hosting this Sat 6/30/18. First question I asked Jim, was, is there any exceptions to children with learning disabilities since their grades are different, grading criteria is a lot different from a norma child whos in regular classes whos not classified with a learning disability? He said well.... so I quickly presented my sons awards, diploma, and report card and I.E.P progess report to show he passed but it’s a diff gradin criteria for children with disabilities. He immedialty began shaking his head indicating No, I expressed why his grades were as and asked plz see his progess report shows As. I explained my son can not be compared to a normal child, he is in a special education class. As JIm was reviewing my son’s progress report he seemed as if he was going to accept it but then reached a non subject, an OT/PT program speech and language and saw PG&PS he said whats this a C?... QUICKLY degrading, I immediately also felt discriminated.. instead I said NO, thats not a C... thats a PG for progressing, and PS for progressing satisfactory.. made me very uncomfortable, I said thats a B, he continued shaking his head No, I then said I didnt know this raffle was only for kids with no disabilities .... he then said oh no now you are not going to put me in a situation like this its not fair to those kids with 3s or better... he continued to say.. I have a kid with a disability.... I said really then he should of understood my position in pleading and presenting him persona documents. I had enough of his remarks so I took back my papers and left the store.. I had enough of my son hearing since he owner only moved 4ft away from my son when I asked can we step away... smh, and seeing this mans facial and body expressions of rejection (shaking his head no, turning red, saying No out loud) not even an apology this man did, so cold hearted instead turned my son away, meanwhile deep inside my son knew he passed 5th grade. My problem is he turned my son away, failing to provide customer satisfaction and making reasonable accommodations to this companys policyevent and procedures for this event that will be on June 30th 2018. I will also reach out to HONDA Corp, as the name is Honda Mavrix motor sports. I will not stop here, I already opened a complaint with he nys civil complaint for discrimination and will continue a law suit... just to prove you do not discriminate children with learning disabilities. This owner owes my son a huge apology and accommodation . My son was looking forward to wining an ATV/dirtbike. Make my son happy and reach out to me! As Im going to go full blast with this!!

To
Review №72

I Brought my honda in that had a major steering issue. I dealt with Bruce (i think im remembering correctly) and Chris. as well as a couple others, Everyone was very pleasant and seemed genuinely honest. Like i said my Quad had some serious issues, Chris had talked to me about the issue and what they had done/were doing about the problem. While talking to me it sounded like they were doing an awful lot of work. You know what that means? Parts Plus Labor. In no way can i say it was cheap But honestly, i was VERY pleasantly surprised with the final bill and the work they had done.Plus they found a small issue with my breaks that they had fixed for me out of the kindness of their hearts i guess. (really it was just labor, im sure it was included) The amount of work, and chris telling me what he had done to get my atv driving straight again, made me leave a very happy customer. It was obvious they werent just trying to take my money, upselling, and throwing parts at it.Its also a cool place, outback where i dropped off my quad they had all different generations and brands of atvs sxss and bikes, Its a little bit of a drive for me, but i am pretty sure ill be going back here if i need work done again that i dont have time for.Thanks!

Ed
Review №73

Great motorcycle selection and friendly help.

Bi
Review №74

Nice people with experience and knowledge.

Ri
Review №75

Friendly, helpful staff, with a great selection of bikes and gear.

Ro
Review №76

Great place, helpful employees, good mechanics

Mo
Review №77

Very helpful and efficient

Da
Review №78

Friendly and courteous at all times

Mi
Review №79

Its the only place I bring my bike!

Ry
Review №80

Good friendly and knowledgeable staff

Jo
Review №81

Tons of bikes to look at! Whats not to like?

Je
Review №82

Vary nice and organized

An
Review №83

Knowledgeable and friendly

ch
Review №84

Always helful staff

Ro
Review №85

Terrible service department. Took forever to get parts, several times. The excuse was alway Shaun is out to lunch

Ki
Review №86

Not a fun dealership

Ca
Review №87

Good Parts and Service department

Ma
Review №88

Nice machines

Mr
Review №89

Love it her

tg
Review №90

Nice products

Information
49 Photos
90 Comments
4.5 Rating
  • Address:21 Dunning Rd, Middletown, NY 10940, United States
  • Site:http://mavrixmotorsports.com/
  • Phone:+1 845-344-2453
Categories
  • Motorcycle shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:8:30AM–4PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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