I’m the daughter replying to Melissa Granger.It’s very unfortunate that you would take the time to post this awful review to make yourself feel better about your poor attitude.The owners mother passed away, we message you along with other customers on behalf of the matter.All of our customers where very understanding except you.You did not have any compassionAnd proceeded to insult me and the business.Therefore you where asked to pick up your garment. The only one that deserves an apology is your husband for having to go through the trouble in picking up the garment on behalf of your poor attitude!We will Not be needing your business anymore.

The owner is nice but the daughters attitude is horrible. Worst customer service I have encountered! Dropped my dress off 3 weeks ago and the daughter asked me what day for pick up. I told her the 23rd. Went to pick it up and it was not ready. The owner politely told me she can have it ready in an hour and I told her that was fine. I had no issue with that because she was nice and apologized. But then I go to pick it up and the daughter has this horrible attitude and charges me more than I was quoted at drop off! So by then Im extremely upset because my dress was not ready and Im being talked to like Im wrong! I never leave reviews but today I felt the need to do it! The daughter needs a serious attitude check and work on her customer service skills!

Awful unprofessional experience GO ELSEWHERE. The daughter who runs the front told me shed have my childs flower girl dress for my wedding ready by 9/20 (straps shortened) nothing major. They had it sitting for 2 weeks mind you. She then texted me 9/19 at 9pm to come and get the unaltered dress, that they couldnt do the repair and were closing the following day for a family emergency. I told her I had a sleeping baby and could not rush into town to pick up the dress, she said I was being rude and she wasnt going to go out of her way to help me. My husband drove into town to pick up the dress same as we left it. Now I have one day to find someone to fix her dress or ill have to do it myself. So horrible, I really wish I read these reviews prior to choosing them it seems she is a real problem.

I took my daughters BJJ Gi to have two patches sewn on. When I went to pick it up, I saw that one was not centered and the other was completely crooked. The lady that helped me suddenly stopped speaking English and resorted to Spanish after pointing out the mistakes. She couldnt argue the crooked patch because it was obvious, but she had another worker argue the off-centered one. The girl did remember my initial visit and told me I had asked her to place the patch at the bottom. I reminded her, that is not what I had said and shown her again what I had wanted. She went on to argue, which I found odd given this is a place of business and they had already made one obvious mistake. The owner seemed angry and continued to speak Spanish. I am not a Spanish speaker. The girl assisting her told me they would center the patch they placed at the bottom but would charge me again. Unbelievable! I told them to refund my money and Id simply take my business elsewhere. The owner then takes a razor blade and cuts the patches off angrily. There were no apologies, nor any desire to satisfy their customer. Id be careful having any garment altered here. You may end up with something you cant fix. I am thankful to have the outlines so that I can show the work that was done. I wish I could post pictures.

Outstanding work and reasonably quick. Knowledge seamstress

Took my Berta wedding dress here after many places denied to do the delicate work it needed & it turned out absolutely perfect! I wouldn’t recommend any other place but THIS one to anyone! Everyone is super friendly & prices are amazing!

The item I took in was a plain top that needed the bottom cut and hemmed. No special cuts, threading, or complete remake of the top. The workmanship was good but the price of cut and him was the same price of the top. Will not do that again! Way over priced.

Took her my wedding gown a week before my wedding date after stressing and panicking because the top was too big since I was pregnant at the time and refused to pay David’s Bridals ridiculous alteration pricing. She assured me she could do it and it would look how I wanted. She didn’t dissapoint. The dress fit me perfect! Her work, service, and pricing are like no other.

Same place & Same great service!!! I know they have said they moved locations but I guess they just opened another location. Elisa’s Place is still at it’s original place and still is and will be my place to go for alterations. Highly recommend this sweet lady for all your alteration needs.

I understand spanish and I didnt enjoy being insulted in Spanish, just because someone may not understand what your saying doesnt mean that you have the right to talk about them. they dont speak English. they also have fake reviews.

The lady that runs this place is rude a few months ago my mom came into have her wedding dress fitted fr her renewal ceremoni she sed that they made her feel really uncommfeertable and she called me crying to let me know what happened I just found this place after searching for alterations I recommend hem and hers I was surprised at the reviews on this place very good but the all have the same names and are fake I think. fake reviews bad place rude owner

Jos.A Banks recommenced this place to me and i wouldn’t go anywhere else! Fast and amazing service, this will be my go to for alterations. Highly recommend this place.

Friendly amazing attention to detail.

Recommended by a friend. Great & friendly lady’s with fast service and amazing prices.

Amazing job they did on my husbands suit! Highly recommend.

Same place & great outgoing ladies! On time services and great guality work! Best alterations place in Midland Tx.

Great Place Owner Maria very professional and sweet person. Her work is impecable really recommend this place for any alteration needs.

Great quality work and fast service! Highly recommend

Amazing service and great prices. I would not go anywhere else!!

Great service and they did a great job

I wore a suit that needed alteration, they had it ready exactly for the date they told me. Very happy with the work done, so much so that I wore another garment; The cost seemed reasonable to me because they do a very good job. We must be aware that nobody gives away their work and less today, when the economy is bad enough; we must support small businesses.I give it ⭐⭐⭐⭐⭐ and I highly recommend it.

Mrs. Maria excellent service, quality and kindness. Without a doubt the best place for alterations.

Excellent service.