I brought my Baume & Mercier watch there for a battery and advised that they probably need to send it out because it requires a special tool. After insisting I wait, they couldnt put the back on properly because they didnt have the right tools. So, they asked me to return.The next day I was informed that the watch needed a new movement. Apparently, they broke the movement. After asking me to pay for the movement, I refused. They agreed to fix it.When I picked it up the following week, my beautiful watch could no longer keep time. You would think that they would check it before returning it.My gut tells me that they never replaced the movement - just hoped that I would return to Florida before I noticed it was still broken - which is exactly what happened..... Buyer BEWARE!

Knowledgable and Helpful. Highly Recommend.