Clean, well lit environment. On more than one occasion Brooke has provided outstanding service and follow up. The process is always efficient and seamless. I highly recommend this facility.
I did not rent a storage unit; I met movers at a friend’s unit to oversee them moving her belongings from the unit. The facility is immaculate. The staff is incredibly pleasant and helpful. The best part was the music. It’s not the usual Muzak you would expect. I highly recommend this facility.
The storage area is clean and well arranged for access. The staff is knowledgeable and ready to assist with concerns.
Excellent clean location, easily accessible, well lit with outstanding service from Brooke.
Rental experience was smooth. What I wanted to do before giving a final review was visit when the office staff had gone home. It went without a hitch.
I rented a storage room for over a year. It’s very easy to access at any time. The temperature and humidity are well controlled… It also handled the recent storm Ida very well. The facility is totally dry.
Brooke, the facility manager, is and incredibly talented young lady. She maintains cleanliness throughout the facility and is ready to assist clients anyway she can to fulfill your storage and packing needs. I would highly recommend Brooke and her facility to anyone researching the area for their storage needs.
Brooke provided excellent service. She is alert, knowledgeable and very accommodating. The place looks pretty clean and organized.
This is the best storage unit in the area. It is well maintained, clean, affordable, safe and has great staff. Brooke, in particular, was super friendly and helpful. If youre looking for nearby storage this is the spot.
Our experience with Extra Space Storage was great. Brooke, the assistant manager, was super helpful and the storage facilities are well built and well maintained. I’d recommend them to anyone looking for short or long term storage for their convenience and quality.
Very professional, clean, and helpful! Glad I chose Extra Space Storage.
Pristine facility and very well managed!
This location is clean, safe, secure and convenient! Brooke made it super easy to rent a unit that was perfect for our needs. Highly recommend!
Always clean and good temperature. And great music 🎵
Best storage experience! Have had 3 different storage units (2 years) in the Millburn location and it was amazing. Brooke, the manager, offered the kindest service and most efficient solutions. Thank you!
Renting from the Millburn Extra Space Storage location has been nothing but incredible. Sharing my unit with a friend was simple and easy. Brooke was instrumental in making the experience what it was. I initially reserved my unit online and she followed up via phone call in less than an hour, which demonstrates impeccable customer service. She even allowed us to come visit the location and units to see if the one we reserved would be the right size. I have dealt with other storage unit locations in the past but no other place has felt as clean, as safe, or as well-managed before. Very satisfied and happy with this place.
Very helpful & easy to acquire the storage unit! I was helped by Brooke who was wonderful!!! So helpful, it was for my mom so my mother had to get on the phone & give her drivers license & info, etc, and Brooke was VERY patient with my mother & explained in FULL detail how much we would be paying today, including one time fees, and also broke it down how much we would be paying after that Monthly... Explained everything from the insurance you have to have, to the one time administration fee, to the padlock fee... So helpful & I hope she reads it. We will be moving our stuff in on 2-20-2021 so I will write another review on how well kept & clean OUR storage space will be for the first time we get there
Beautiful facility. Nice neighborhood. It was important to me too find a safe facility. This was the place. Thank you to the staff who helped me.
Brooke is an extraordinary person. Shes friendly, professional and courteous. She is very attentive and always goes the extra mile to make sure that your questions are answered and that you are satisfied with the services rendered. This facility is always kept clean and intact. I have highly recommended this storage company to family and friends. My son also rents a space at this property and hes also a satisfied customer.
I went there because I have to check the unit where my stuff was going to go. I spoke to Brooke and she was very nice, she show me the different sizes of units. She was very professional and nice to talk to, she answer all my questions. I like the units, there were all very clean
My experience was that the facility was extremely clean. Very helpful and accommodating staff. Thank you Brooke Oliveria for all your help.
Friendly staff, safe and very clean. I will definitely give Extra Space Storage my business again.
Brooke was so patient and helpful. She showed me all of my options, explained everything and got everything set up for us. The facility is immaculately clean, so well protected and very convenient. Can’t wait to move all of our boxes over later and get everything out of my house.
Brooke was incredibly knowledgeable and accommodating. You can tell she takes pride in her job. The place is immaculate. Very convenient and perfect for what we need.
Great personality. Ann was extremely personable and made our move in less stressful
My husband and I just rented space and we worked with Brooke. It was a pleasure working with her. Brooke is very knowledgeable, professional, patient and communicative.I give her her a 10/10!!!
I was pleasantly surprised how easy it was to get a unit. Just a quick 15 minute phone call. Was able to finalize everything online. Facility is well lit and clean. Very happy with experience
Millburn location is very clean and well maintained. Staff at desk is always kind and helpful.
Brooke was incredibly helpful and even went out of her way to make my life easier. She is an all star and deserves all 5 stars. Thank you Brooke!
Brooke was AWESOME . Thank you so much for helping me with all my questions and concerns !! Place was super clean and getting my storage was 1,2,3 . Thanks so much for everything !! 10/10ask for Brooke !
Today I had the nicest experience with Brooke at Extra Space in Millburn. I had many questions about storage rental and Brooke answered them all in a very friendly and professional way. I did go to see the unit and Brooke was very welcoming and clear in all she told me. Having a person such as Brooke, is a credit to the operation.
Seny, and Brooke, were so helpful and polite as I went through the process of choosing a storage. Seny took ample time to go over the options and then walked me through the facility so I could feel comfortable with my choice and location. The whole process was so easy! Thank you so much! I’m so happy with my choice here!
Excellent service and always get the help I need when Brooke is around!
I worked with Seny to set up the rental of our storage unit. She was helpful on the phone with information and was great in showing me the facility in person and the available units in my size. The entire set up process was very smooth. The facility appears to be very clean and well cared for. We are new tenants, but so far we are quite happy here.
Not enough stars to reflect the professionalism and overall guidance displayed by Ms. Brooke DeOliveira.
Very Helpful and Professional. Smooth experience.
I got to work with the most professional, caring, knowledgeable young lady. The place was spotless, my questions were answered, and we were able to get back home in record time. I highly recommend Extra Space Storage for anybody that needs additional space.
Very clean, good location & great service - Brooke was extremely helpful!
The location Is very clean and the customer service is fantastic .
Fantastic! Unit was clean and the staff super helpful and informative with both the move in and move out process. I had a small 3rd floor unit and access to the facility was easy, even off hours. The facility is very secure.Highly recommend if you need storage!
I found Brooke to be knowledgeable and very pleasant to communicate with.
Very clean & friendly place to store your extra stuff! I had the pleasure of doing business with Brooke and she was very informative and transparent about the whole process. She made setting up my storage unit a piece of cake. If you’re looking to rent a storage unit at a clean and friendly place, look no further!
Brooke and Sunny are the best! We never rented a storage space before and they were truly knowledgeable and caring takng the time to answer the many questions that we had. Thank you for all your help. We are now temporaly the proud owners of a storage space.
Brooke was very helpful and explained the ins and outs of renting the storage unit clearly. Place is clean and bright.
We are very happy with their services. They came on time and were very professional. Will definitely recommend their services. A big shout out to Manny and crew you guys are awesome. Thank you!Shyamala and Daya
A very positive experience. Thank you. If the need arises I will definitely return.
Incredible customer service. The attention to detail and honesty with all my hard questions definitely put me at ease. Thank you so much for all your help, Brooke!!
Great customer service and beautiful appearance.
The staff I spoke with on the phone were kind, helpful and caring. They handled all the new pandemic ways beautifully and check-in went seamlessly on their end. Just use the bathroom before you move everything in! Those aren’t available right now (for virus safety).
Great place, convenient and friendly staff. 👌
I was able to reserve a storage space from Brooke successfully totally contactless. She was very kind and professional over the phone. I would highly recommend them.
Very good staff, new building. Quick response times. Secure and well lit.
Great customer service and affordable prices! Ask for Seny she is great!
Staff are always nice and super helpful. Facility is always clean, well lit and easy to access. Highly recommend!
Very clean facility and the owner is very nice!
My dealing was with Brooke. She was very polite as well as knowledgable. She took her time with explanations and addressing any questions I had.
Very clean and secure. Safe neighborhood, easy access.
Excellent customer service!
Well 1st off I’ve been a space holder of 3009 since 2018 and the 2 young ladies can run a Fortune 500 company. Brooke is an amazing person, has patience, great customer service skills, quality treatment, awareness, courteous, kind, helpful and product space friendly. I downsized my unit and she picked the perfect space conveniently on the same floor not far at all. I would give her 10 Stars if I could Thank You Brooke at Milburn NJ Location
Such a clean and tidy place . Staff are always polite. I was helped by Seny B the whole time assisting me she always addressed me properly and with a smile. Great customer service !
Very clean and friendly location. Thank you Brooke for the great customer service that you provided.
Came to this facility with my parents to help them load their space and I was very impressed. The property looks and smells much better than the last storage company they were renting with by far. It’s in a secluded area so there isn’t a hectic traffic flow which is also really nice.
Brooke was extremely patient & attentive. She assisted all of my storage needs and questions. Probably one of the cleanest storage buildings I’ve ever had the pleasure of coming across.
Clean facilities. Excellent customer service. Feel very safe and taken care of at Extra Space Storage in Millburn.
Friendly, safe and convenient. Highly recommended.
Brooke is an amazing asset to ExtraSpace! She was very courteous from start to finish- first impression is everything to me and she nailed it. Go see Brooke if you want a great and seamless experience. Not to mention great pricing!
This was My first time using storage.. the Process was efficient. My time storing there was impeccable. The girls were kind and courteous and always willing to help, or take the time to answer any and all of my questions. Will definitely be going back to rent with them in this location any time I need storage!
Very friendly and nice staff. Net and clean surroundings well lighted and safe area. Highly recommended if your looking for any size of storage space.
This is the cleanest storage company I have ever been to. The staff is very polite and friendly, I was also please with the rates.
...very happy with my sign-up experience. The facility is clean and well kept, and Manager Seny Berte was helpful, courteous, and professional.
Vary clean great place to store your things great customer service and helpful i have the pleasure of working with shanique she was really informative with everything i will recommand this place to alot of people.
Beautiful place. We just moved to Maplewood & we are super happy with how close this property is located to our new home. It is brand new, clean, and in a secure area. The girls in the office were very sweet and accommodating. Good team. Can’t go wrong here!
Rep was very nice.Told me everything I wanted to know.
Clean, bright and cool on a very hot day. Very easy access. So far, very happy.
Customer service was very good.
Wonderful customer service and communication over the phone! Thorough and knowledgeable.
Was referred to this place by a neighbor of mine. We live fairly close. The property is extremely clean, and safe! I love the fact they have cameras as well as entry with personal code access.
Great customer service from Brooke & extremely clean for a storage facility! Super impressed by the help I received and how spotless it was.
This facility is great always !!! Great service and atmosphere
The girls here are terrific. They show amazing team work. Moving isn’t easy, and it is most definitely a process. But, they have made my process much easier with the renting process & a smile. A smile goes a long way!
The Representative at the Extra Space Storage in Millburn Nj, She was Very Pleasant and Kindly showed me the storage I was getting and it was the Perfect size I needed. I would give her a 10 for Great Customer Service and I would refer a friend.
They were very pleasant an knowledgeable every time I call they were ready to help an found a solution to very issue I thought I hadExtra storage, place of business was always clean an accessible.I will recommend extra storage an give them 10 starsThank youJacqueline2153
Sent Berte was amazing and helped me with everything I needed she is very kind, courteous and proficient.Thanks, Extra storage space!
Very easy to book and rent online. Extremely clean and very helpful and professional staff.
Outstanding personality and an expert at her field. Im extremely grateful to have had this opportunity to do business with a great individual as Brooke. Thank you for all youve done.
Brooke provided excellent customer service. She took her time to provide us with all of our options so we can decide on what best suits our needs. I would definitely recommend going to this location.
Never had to use storage before. I like how comfortable I feel with this location. As a little bit of an older woman, security and safety is an issue anywhere for myself. Happy to have found a place that works for me.
I really enjoyed the customer service that was provided by a young woman named brooke. She was very helpful and knowledgeable. I will definitely be doing business here again! The place was also very clean which is very important!
The ladies here are very accommodating! Anything I needed, they were super helpful, patient & kind. They were thorough and upfront. I would highly recommend! Not to mention the cleanliness. 👍🏻👍🏻
Heres why I didnt rent a space here. About a month ago I reserved a space, I purposely made my move in date about 30 days because I simply wasnt ready to move. I liked the rate and was planning on moving my stuff.At that point I received about 10+ phone calls from the sales girls that work there. They kept pressuring me to come in that day even though my move in date was 30 days from then phone calls.They kept telling me if I didnt come in within 7 days of making my reservation the quote I received wouldnt be valid. That didnt make much sense to me.Fast forward 30 days I visit the place the day of my moving date. They were only at 50% capacity and or course my rate was still valid.So why the sham? Clearly you have space, and you should honor the quote I received without poor sales tactics.
Great experience
Superior customer service. Clean and very secure facility.
Upon walking in, the office smells great and the staff are friendly and knowledgeable. Brooke helped me today and she is very personable and provided great customer service. This is my first time renting a storage unit and Brooke thoroughly explained all the policies and gave me a detailed tour of the facility. The units are clean and the prices are reasonable.
Great service Brooke and Seny are very nice and very helpful. Overall great experience and a safe environment.
Nice property, the location is very convenient also very clean. Awesome customer service.
Stopped by the Extra Space in millburn just to inquire about some prices and Brooke was awesome. She was very patient, and she answered Every question with a smile. The property is brand new and in the most convenient location. Definitely recommending.
Great customer service. Storage units are clean, and new. Building is also well ventilated, new, and modern. I feel safe and happy keeping my belongings here!
Brook and Seny were very extremely knowledgeable and helpful. They were able to meet my storage needs at a reasonable rate. Thank you!
There is a reason Brooke gets called out in reviews so often! She was super helpful following an easy online leasing experience.
I called in for info, and decided to just take a ride over to see the facility myself. Was greeted by Brooke, who gave me a tour, showed me different units (wasnt sure what size i would need), the place really clean. She was super helpful, knowledgeable, and easy to talk to. Highly recommend this place....