Absolutely delighted with the team at Discover Marble & Granite. They provided exceptional service from the account manager to the templating team to the installation team. When the final outcome exceeds my expectations, I know I am dealing with professionals who provide top-notch product quality and service. I highly recommend these folks. Make an appointment, go to the showroom, and have them help you realize the kitchen of your dreams - you will not be disappointed!
We were referred by a friend after visiting many local businesses and just not finding the right match. Working with Discover Stone was the best decision we made for our bath remodel! Ben worked with us to find just the right piece to compliment my vanity! Everyone I came in contact with including the gentleman who did the template, to the two guys that installed the countertop were careful, clean, and respectful of our home! From start to finish it was a dream to work with them! The showroom is beautiful and easy to view each stone! My parents had the same experience with their new kitchen countertops!
I always wonder when some old lady insists on collecting my life story bfore deciding whether to let me in or not all with a rude gestures . The second old lady next to her even worse acting like a mummy 😄 but I get there policy is that you Ned to have a sales person to go with you so he can sale you Some thing cause god forbid you don’t buy any thing 😌Here is my take . I’m a contractor and like every one should do is to stop by and check any supplier out there to. be able to make decisions to customers needs .this place is bad at customers relations . The prices are much higher at any place I’ve been to and certainly won’t recommend it to any one out there.
Very satisfied with Discover. From Bens help in choosing the right quartz for our project, to the excellent team that installed it. Would not hesitate to use them again for a project.
The installers for Discover Surfaces just left. I was so impressed by the installation I had to sit down and write this.They were polite and and well trained and did the job so quickly and professionally. The whole experience from the measuring to the installation was phenomenal. Keep up the good work!
I have been working with Discover for a long time. My rep Jhoan goes up and beyond to service her clients. I can always count on her .. She works 24/7 and will answer any of my questions or concerns in difficult times .. I know when you use Discover Marble and Granite, you will be getting top notch service with great quality products...
We remodeled our kitchen earlier this year and we decided to try Discover Surfaces. If you want the best, you should too. They have great customer experience and the best selection we were able to find. Sara was amazing. She worked closely with us to help select the right stone to complete our vision, and she also had great recommendations throughout the process. Sara made the process feel completely stress free and kept everything on schedule. I would highly recommend working with her!
Discover Surfaces is a family run business that has a brand new showroom that is clean, spacious, and has a great selection of natural stone slabs. Their team is top notch. From the moment we walked in, we were welcomed with a smile and made to feel at home. We were fortunate to work with Nicole Bennett. She along with the warehouse person helped show us different slabs to help with our design. Both were focused on customer service and were a pleasure to work with. Nice job!
I am a kitchen designer and Ive worked with Discover (on and off due to employment changes) for 10 years now. They are wonderful to work with! They always deliver a quality fabrication and install, and in the rare case that they dont, they are responsive and fix the problem in a quick and professional manner.Ben is my point of contact there, and hes a rock star! Every customer I send his way is thrilled with their experience and have great things to say about him. His personality really shines and he just has a way of making you smile.I highly recommend Discover Surfaces. I trust them so much I used them for my own kitchen & bathroom! They came out beautiful!
If I could give them a zero I would. There installers came in and while using their tools they managed to trip our circuit breakers that caused a power surge. The power surge burned out a circuit board in my garage door opener. It also caused an issue with my big screen TV. According to a technician there was probably a program upgrade going on at the time which created issues with the TV operations. They refused to take any responsibility for these issues saying it was my breaker box, which was just installed last year. They also showed a total lack of respect towards their customers by showing up an hour and a half late to go over these issues. Look elsewhere for your counter tops.
This is my first time going to Discover and I have to say 10/10 experience. My kitchen turned out beautiful. The kitchen wasn’t the only spot on part about the experience but the service was phenomenal. Ben, who is super charming, knows just exactly what a customer needs! He is a pleasure to work with and guarantee you will walk out a happy customer if you are assisted by him. Thank you for the wonderful experience. I will definitely be coming back and recommending to everyone that I know that Discover is the place to go. Thank you again.
We gave our kitchen a facelift and the step that made me most nervous was the countertops. Discovers product and service by Kate, Jessie, Gus and Isaac was superb. My kitchen is not finished, but my photo shows the beautiful Calacatta Gold Quartz. Visit Discover and be wowed by their gorgeous showroom!
Im so happy that I chose Discover Surfaces to renovate my kitchen. Rod was extremely helpful and always available to answer any questions I had along the way. If you are still undecided about which company to go for, look no further! I promise you wont regret it. Thank you so much Rod! We love our kitchen!
Discover Surfaces has been a huge asset to my company. From their team of customer service down to the small details of a perfect install they complete every single one of my designs and make the projects come to life for our clients. We believe so strongly in what they offer we pass our clients off right over to Ben who handles our account professionally and with passion. We could not have chosen a better group to collaborate with.
On a personal note, Discover was so accommodating when I visited to choose a stone for my own bathroom. I was so impressed with the facility and all the friendly staff. It makes me feel so confident when I send my clients there.On a professional level, I couldnt be happier with the Discover. Reliable and timely service, and my clients are always happy when returning from choosing their stone.My account manager Ben Pacek is the best ever! He is always quick to respond back and always goes the extra mile. I know I can count on him and the staff at Discover!!
As soon as I entered the building, I was greeted by Paloma. Beautiful showroom! You can get lost in the endless selections of marble and granite and quartz. I was guided through the aisles of beautiful counter tops and carefully explained as to which material was which. Highly recommend fir their large assortment and knowledge!
Rodolfo was wonderful helping us choose the best product for our project. Very attentive to the details, patient and ready to answer all our questions. Satisfaction guaranteed, quality products, modern and for every taste. Impeccable customer service. Thank you Rodolfo, thanks to you our dream of a modern kitchen has been realized.
Discover Marble & Granite is one of my favorite fabricators to use! Our sales rep, Ben P. is absolutely phenomenal. Great communication and even better customer service! One of my favorite things is that at the end of every job, he sends me a photo of the finished product and relays any customer compliments along with it. :)
I just want to shout out to Ben over at discover- all the hard work and generous support he gives on a daily basis- always great attitude and willing to lend a helping hand and go the extra mile to make anything happen. One should never take for granted consistently great service with proficiency. Highly recommended!
Terry at Discover Marble and Granite has helped us furnish 2 homes over the last 10 years and we couldn’t be happier. She helped us pick the perfect granite slabs to complete our kitchen and bathrooms to make our home beautiful. We will go back and utilize her help again and again!
Discover is the best. I am so happy with my project, Sara did an amazing job walking us through the selections and helping us find the perfect countertop. Thank you to all of the technicians for their precise work. It came out flawlessly.
I work closely with the dynamic duo Jessie & Kate. They are fantastic. I recently brought a client to the showroom to view slabs and was once again impressed by their showroom and the time and effort they both take to make clients feel welcome and good about their purchase. This is a win/win for any designer.
Just remodeled a rental property with discover surfaces, and I couldn’t be happier with the service I received. The turnaround was quick so I was able to get the tenants in sooner than I had expected. Thanks to our sales representative, Jaime the process was very smooth!
Top notch fabricator to do business with. I deal with Amie in Purchasing almost daily and she is a joy to work with. She is an excellent communicator, and has a great work ethic. 2 thumbs up for these guys!
I have worked with Terry Garon at Discover for over 5 years. She is an absolute delight and so helpful! She is always so fun and professional to work with. We love sending clients to see her and I can always count on her to get us all the info that we need for our clients. Thanks Terry for being awesome!
I am the owner of a small, but busy kitchen and bath design firm and have used Discover for years. They are professional and responsive. They have fantastic customer service, like my representative Nicole and their massive volume insures that they will have access to the materials and variety we need! I couldn’t recommend them more!!
Discover Has the most beautiful design showroom with the best selection of natural stone and quartz products in the industry. Their quality, service, attention to detail and people, is by far above the competition. Working with Amie is a pleasure to work with. I would recommend Discover Surfaces to all my friends and family.
The entire team at Discover is incredible. If you would like a place that has great customer service and a huge variety of options then this is the place for you. Ben is great to work with and will make your experience fun and exciting!
They did an incredible job installing my quartz countertops. It is exactly what I wanted. Everyone from the customer service agent that helped me select my stone to the installation crew were top notch. Would use them again and recommend them without hesitation! What an impressive facility they have as well, certainly glad I made the trip.
Discover did my kitchen and Rod helped me through the whole process. Everything came out perfect and would definitely recommend them! Rod if you read this thanks again, the wife is happy with the modern kitchen!
The entire team at Discover is incredible. If you would like a place that has great customer service and a huge variety of options then this is the place for you. Paloma helped make my dream come true
My sister did her kitchen and recommended I go to Discover. Did my bathroom over and the choices there were great! I worked with Ben and the team is so professional. 5 stars all around
I have worked with Discover on many kitchen projects and always found them to be easy to work with and very professional. Both on the customer interaction and the installs. Everyone there is great to work but I work with Ben Pacek most of all, great Guy!
We are fortunate to work very closely with Amie in coordinating orders and deliveries. She is awesome to work with, always professional and prompt with follow up. Discover should be proud to have her representing them :)
I would recommend Discover Marble and Granite to anyone looking to upgrade their kitchen or bathroom! The way they are able to deliver a stunning and timeless product is unmatched. Not only are you getting a top of the line product, you are getting the best service available in the New England area. Ben Pacek (account manager) is always professional and attentive. He brings such a great energy to an already easy and enjoyable experience. He is always diligent, flexible/accommodating and extremely meticulous. Ben will make sure your experience with DMG is one you wont forget!
I love Discover Marble and Granite. I deal with Ben Pacek on a daily basis and he is awesome to work with. Always so very helpful and knows his stuff! Go Ben and good luck! 😊
This place is absolutely incredible! This place has a wonderful staff especially Jaime Bielak, which is who I personally worked with. I love my counter tops so much! I would absolutely come back and I highly recommend this company to anyone !
I called for info on remodeling my kitchen and Ben Paceks customer service deserves more than 5 stars! He was so friendly and gave the answers I needed in a timely manner. Would definitely recommend.
I can’t believe how beautiful my countertops look! So excited to have worked with people who really know what they are doing. People who you can honestly trust and rely on because they know what they are doing. I had a good experience getting to know more about the different kind of stones and materials with Discover Marble and Granite. They just simply got it all on display. They have such a beautiful Showroom! Anything you can think of and I have to start with Rod Nogueira. He was such a gentleman and kind to me and my husband. He walked us through the process and made sure everything went smooth during the period of time that we were renovating our house. He made sure that the install was 100% and always kept in touch with me. I loved working with people who love their job. Definitely recommend this place!
Love this company. Products are great. Benjamin helped me pick just the right peices for my home. Very knowledgeable! I will back!
Thank you Jeni Lee for all your expertise in helping my husband and me pick out granite countertops for our kitchen and bathroom remodels. Your knowledge and patience with us made the stress of a remodel FUN! We are thrilled with the final product in both rooms and your help was invaluable.
My project came out amazing 🤩 so thrilled with how my kitchen and bath look. Sara was an expert in matching the countertops to our cabinet, tile and flooring. The quartz looks stunning and I get so many compliments. Will certainly recommend Discover Surfaces in the future.
My husband and I are looking to expand our home with our recently expanded family in a not so certain time. I was skeptical of starting this process in the middle of a pandemic and not sure how shopping around in person to actually look and feel the products would be during this time. Kate at the Millbury Discover Marble and Granite was wonderful! She showed me around the entire place and helped point me in the direction of what i was looking for, when I wasnt even sure what that was myself. It was so important to me that someone took the time to explain and show these products in person. Looking forward to working with her once we move forward with the renovation!
Terry Garon was my sales representative she was extremely helpful assisting me with my decisions (I had ordered two different counter tops) very pleasant and I would recommend her expertise! Discover Surfaces is the only place to have this amazing experience!
This is my second time using Discover Granite and Marble. Ben from Start to Finish made this an amazing experience with the most highest level of service.I would 100% Recommend this company for not only the product but the personal level of service.Thank You
When you visit ask for Terry! Her knowledge and customer service skills really were impressive. I am so happy with my experience, she made this experience stress and enjoyable!
Discover Surfaces has the best product and customer service around!! I recommend everyone to go there for all future builds and renovations!! Make sure to ask for Kate, you won’t be disappointed!!
This place is amazing, great customer service! Got me exactly what I wanted. I worked with Jaime Bielak and she was amazing, answered every questioned I had and kept me updated on everything I needed to know!
Discover Marble and Granite has always been top notch when it comes to customer service. Ben Pacek is amazing - responsive and accommodating and if he doesnt know the answer he finds it out and gets back me right away! The install technicians are all very careful and pleasant onsite. My customers have nothing but great things to say!
Ben @ Discover is always so prompt and helpful. You can tell he enjoys what he does. Thank You Ben for your superb customer service.
Exceptional experience! Bruna was amazing to work with. She made the process of so easy and stress-free with her knowledge and attention to detail. Thank you again!
I came in one Saturday to get some ideas for my new kitchen & bath. Kate was super helpful and knowledgable in helping me understand the different types of surfaces available and get a better sense of what was in my price range. Ill definitely be back!!!
Terry and Ben both, always do a fantastic job taking care of customers. Great team, great products, always more than willing to help or go the extra mile. : )
Worked with Jaime and I had an awesome experience! She was super helpful and was very knowledgeable. Highly recommend her and discover surfaces !!
Great company. So glad I chose Discover! My service was fast, friendly, and very professional.My counters are absolutely beautiful thanks to Rodolfo. Thank you again for giving me the kitchen of my dreams!!!
Super professional outfit all around. Had a great experience with Bruna from start to finish - she was able somehow understand the look I was trying to go for, sourced it instantly, and kept her word on prices. Discover has an amazing selection - you just have to ask. People are flipping out over how cool my kitchen looks now - Guess who Im calling to do my bathroom!?!Thanks, again Bruna.
I have been working with Discover for years. Couldnt be happier with their dedication to excellence and their outstanding customer service. If you want to work with the best, ask for Ben!
Bruna was awesome to work with. Super knowledgeable, helpful and friendly. I would recommend her and Discover Surfaces to anyone that’s in the market to update their homes !
I never do reviews like this and there is nothing I hate more than renovations but if I had to do it all over again I wouldnt go anywhere else but Discover. Bruna was in charge of our kitchen renovation and she did an amazing job with the countertops, I had a vision in my head and she helped me explain it and helped from start to finish. I had full confidence in this renovation because of her.
I am a kitchen and bath designer that has been working with Discover for the past four years. They go above and beyond for me and my customers and I know that I can trust them to keep my clients happy. Bruna, Alice, Jess Socia, and Muller keep all of my projects running smoothly start to finish. Highly recommend!!
Discover Marble is an excellent company. They manufacture a wonderful product, and their customer service is exceptional. Ben Pacek is responsive and goes out of his way to help each and every time.
I can’t say enough good things about Discover Surfaces! Jaime was absolutely amazing to work with and we are so happy with our new kitchen remodel! Definitely recommend and will be working with them again!
WOW! Discover is the place to go for Countertops. Thanks so much Ben and team. I will recommend you to all my friends and family!
I experienced great services from the Rep Rodolfo. He explained in details my questions and was very patient. Great products and variety
I have been working with Ben at Discover from September of 2020 and I would highly recommend this Company . We are in an ongoing project renovating 11 townhouse rental units replacing all countertops with GRANITE and Ben has been incredibly helpful and cooperative during this difficult time of 2020. He is attentive to our needs and readily available as each unit is in need.Kristen MagillJ&K PropertiesGrafton, MA
I’m a contractor working in many different homes & buildings. Ben and Bruna from Discover marble and granite are an exceptional team that work well with everyone of my clients, myself included.Their professionalism as well as the quality and the care they put into their work is nothing but exceptional I can’t thank them enough.Keith Whittaker
Couldn’t have asked for a better experience dealing with Kate @ Discover Model. Her knowledge and in-depth understanding of the product is a huge differentiator in the customer experience. Thanks again for all the hard work
Honestly been looking for cheap prices around the area. At the beginning I thought that get a cheap price for a countertop is nice and affordable but then I realized that nothing is better than find a company that can actually assure you that your money is well invested. Being 100% covered and being treated the way I did was just the whole experience. I got treated with so much professionalism by Jaime Bielak. She never stopped communicating with me and made sure everything got done the way it was supposed to be. She was on top of everything! Definitely recommend this company to anybody who doesn’t know too much about granite and quartz!
I had a great experience with Discover surfaces. Greatest customer service was with Paloma. She was extremely patient with me and very helpful.
Thank you Bruna for your exceptional service. We loved working with discover. It was a seamless and unique experience.
Great company and partner. Amie continues to be a great advocate for us.Thank you for everything
I have been working with Discover for many years now and have been very happy with the service and quality of workmanship. I really enjoy working with Nicole Bennett who is always helpful, responsive and proactive with my projects to be sure my clients are delivered the best experience and quality results!
Had to come and post a note - worked with Terry Garon and she was great! So easy to work with and didn’t rush us at all. Thanks Terry!
Awesome customer service! Jaime was extremely helpful... We will be telling all or friends and family.
Terry Garon provided outstanding customer service and seemed to have great knowledge of product. Building a new home is overwhelming enough so it is nice to work with someone who offers great service!
My husband and i dealt with Ben he has always been super helpful and sweet as can be makes you feel special he goes above and beyond and you just want to hug him
Kate is the friendliest, sweetest, most professional and thorough rep at Discover. She and the team are my go to for my customer’s countertops. I know my clients with have five star service from start to finish and I put my trust in them.Jeanie GraceCarole and Kitchen Bath DesignWoburn,MA
Discover Surfaces did such a great job on my mom’s kitchen. Thanks to Ben Pacek for going above and beyond to make sure my mom was getting exactly what she wanted. The countertops look SO good and everything was completely in a timely manner. Highly recommended!
Highly recommend Bruna at Discover Surfaces. She was fantastic; she was super knowledgeable and great to work with. Many thanks!
Ive been working with Amie Rocha for many years. She is always professional and attentive. She is great to work with.
Ben was the best part of getting my countertops done! He knew what he was talking about and it came out perfect! Thank you!
My husband & I recently ordered some quartz countertops from Discover Marble & Granite. Their customer service is superb! We made the trip to Millbury, MA on January 21st to view quartz slabs and decide on a pattern to suit our needs. We worked with Terry from customer services who was very patient and helpful as we looked and relooked through a large array of stone slabs before making our choice. Terry was so friendly & offered her great expertise in helping us make just the right choice.Today, I received a message about scheduling our installation and needed to return the call. I spoke with Keila who answered a few questions that we had regarding installation. She needed to consult with the installers regarding one question and promptly returned my call with an informed replyI highly recommend this company, for their expert knowledge and friendly service!! Excellent! A+!
If your looking for new countertops, look no further. This place is the best! Fair pricing and excellent quality. Ask for Marcelle Ferraz and you’ll be in good hands!
What a great place! Everyone was knowledgeable and professional. They were very safety conscious in the showroom where marble is displayed. Terry Garon, our salesperson was fantastic. She showed us the granite countertops that were fully on display and then had one of the showroom workers move out other choices. Moving the slabs was a fascinating process. She gave excellent explanations of choosing the slab, caring for granite countertops, the process of having them installed, and other details. We were very comfortable with her and appreciated her professionalism. We are very excited about our choice.
Ben was an amazing help when I picked out my new stylish countertop. He was thorough, knowledgeable and very helpful. I highly recommend him and Discover for any new countertop purchase.
Michelle in the finance department was a pleasure to work with. Love my countertops! Highly recommended!
Amazing experience with Sara Flagg and the discover team . Quick efficient install of my new counter tops and they made my old kitchen island lovely . This was the only part of my house remodeling that went without a problem ❤️
Very pleased with their service, and quality of products. Ben Pacek was sooo helpful when i was picking the right look i wanted for my kitchen, he really knew about all the different options, had great taste and helped me go with the right surface for me. Go and ask for Ben to help you!
Kate Mulrooney visited Core Concepts to tell us about Discovers pricing and excellent customer service. She sold us on their commitment to servicing the customer and making projects happen on-time and within budget. We look forward to a successful partnership.
I have had such great experiences working with Kate and the whole team at Discover Surfaces! As a kitchen designer I have worked with them on many projects and they are so friendly, helpful, have great attention to detail and are just a pleasure to work with!
Great customer service I definitely have to say If you need granite that’s the place to go speak with Marielly and she will take care off you.thank you discover surfaces
Discover Surfaces is hands down the most professional company that Ive worked with over the years and Amie Rocha has always made each and every sale a pleasant and smooth one from day one, couldnt say enough great things about her and this company even if I tried :)
I needed some ideas for the kitchen, and Ben was very helpful. Had a great experience, and will send my friends here.
My husband and I went to the showroom in Millbury to select the stone for our kitchen and vanities. Jhoan worked closely with us and helped us make the best selection to complete our vision. I will highly recommend Discover to my family and Friends and definitely recommend working with her .
I am so happy with the outcome of my kitchen! Thanks Rod for a wonderful job.
Went to discover to look at granite and was assisted by a young lady named Jaime. Very pleasant and professional, would do business there again.
Alice was very professional and helpful when it came to helping me out with all my questions. I recommend Discover Surfaces for anyone who is looking for a professional and reliable place.
Discover has nothing but the best quality and staff around. Paloma really makes everything easy and wanting to come back for business in the future.