Needed somewhere to have a ups package sent. Searched for a ups store assuming that would be the smartest thing to do. Had no issue, until I went to pickup only to find out there is a 5 dollar fee. Best I can tell, a ups driver handed them a box, and I picked it up within an hour or two. Would be nice if their website said that would cost money because there were definitely other options.

The staff were very polite and helpful. They were interested in solving my issue.

Lousy service I went into the storeFirst words from the associateYou got a mask I promptly put myMask on even tho another was helpingA customer without a maskWanted a couple posters madeThey couldnt help me, they wereSwamped. Three customers in theStore. Told me to go to online upsStore. I did, got directed to this store.Smdh.

The best UPS Store that we have experienced. Consistently staffed, friendly, fast and accurate. We choose UPS Millington even though it is not the closest to our home.

I want to share how awesome this staff is at the UPS store in Millington! Always courteous, and helpful. Also, every single thing I’ve shipped through this store (mostly to nitpicking EBay customers) has arrived in great condition. That speaks volumes about the type of packing and service this particular location offers. I only wish I had a few names to give a proper shoutout, guess I’ll need to do that next time I’m there. Makes life easier when you have people who care. Thanks again for all you do! - Todd

The service at this UPS is impeccable. The staff are friendly, knowledgeable, courteous and polite. I have shipped multiple items with them and have had a great customer experience every time. Their top notch service even continued after my packages were delivered when I needed an old receipt emailed to me so I could be reimbursed for shipping costs and they were happy to give me their time. I know that in Memphis Im supposed to love the other shipping company but as long as this store keeps providing such great service I will be back anytime I need to ship something.

The woman at the counter was very professional and knew what I needed immediately 10/10 recommend 👌Miss Mckayia

Tamara was amazing, very professional, great sense of humor. The best UPS store to go to. #Facts/PhoneComedy

Just a few words to great service todayThe staff here is impeccable thank you. The staff assisted me in returning a package going as far as helpimg me retrieve and carry into the store. Thank you for making what coyld have been a nightmare into a gracious exceptional positive service.

Worst experience I’ve ever had at any UPS store. I’ve had a box for over 10 years in 2 different locations in middle Tennessee. I came here to return something for my mom and they charged me $5.00 just to print a label. Mgmt dropped the ball on that.

Beyond the usual customer service. I had an important time sensitive document to get to California, a not so willing client and I wasnt in the same state but paying for the transaction. Terrance went above and beyond to make it happen. He was attentive, offered solutions and stayed calm although I wasnt and was calling him back to back, We received everything on time and it made the other end of this transaction go smoothly. Thanks Terrance. Much appreciated.

I LOVE this location. The gentleman who helps me is always friendly and kind and up for a quick chat. Thanks for being so wonderful!

Its beside rent a center not in the back no more

Terrance is amazing!!!... the sign looks great!I appreciate his great help and quick replies!!!

The nice gentlemen met me at the door and carried my package. It was already labeled. He was very nice and polite

Excellent customer service and store. Kept in contact after our mailbox lease ran out to let us know when we got any mail there. Would recommend them to anyone!

I have used them many times now and have never had a bad experience. They are always helpful and nice .Everything arrives in perfect order

Terrance and the staff are always very helpful with any packaging and shipping needs. Im definitely a repeat customer!

I have used this location on numerous occasions. I have found them efficient and friendly. I have also ordered some printing and new signs.I found them to be of good quality at competitive price.

Best ups store Ive ever used. The people that work here are friendly and helpful. I rarely have to stand in line.

I’m so happy to have found this UPS store in our area...that means no more trips to Memphis to ship packages or send faxes.I just wanted to welcome Andy to our community and thank him for the excellent service. I highly recommend this store.

The owner is so very nice every time I come in to drop off a package. And the greeting cards they have are WONDERFUL! I only came in to drop off a package today, glanced over and ended up buying several cards. Love having this place in Millington.

This store does a great job. Very friendly people and easy to work with on my print jobs and shipping.

Helpful, friendly and professional staff!Every single associate greets you as you enter, and besides packing and shipping, they even offer services that you dont realize you need, until you do. After the death of my sister, her bank needed paperwork faxed, not emailed, or mailed. The UPS store in Millington provides fax services, too! An outstanding store!

Friendly, an very helpful. They went out of there way to assist me. Thx again

Phenomenal staff. Great experience!

Very friendly with exceptional service. They always answer your questions and take the time to offer advice based on your needs. A great resource close to those who live in Millington or South Tipton County!

Wow the UPS store in millington is great. Very friendly people and always ready to help. I have used them many time now and would say everyone should go and check them out will not regret. Thanks UPS for your help.

I LOVE using the USP store there in Millington those are the caringest employees in town they always have a smile on their faces and are extremely helpful! Keep up the good work guys!

Excellent service, no hassle, great price, and got in and out as faster than a one-legged man in a butt-kicking competition.

Keep doing the great job we love to do business with you all

The store associates was very helpful and knowledgeable about shipping my international package and the cost of shipping was within budget...I would like to just add the UPS store in this area have been a great asset to the community. I would definitely use their service again

Visiting the Millington UPS store is always a positive experience. I rarely have to wait in a line and the people are so pleasant.

This place is a total joke the girl put the item in a box 4 times too big for what I was shipping then tried to charges $216 to ship mind you the product was $219 brand new shipped then charged $28 for the box ....went to fed ex new box shipped $46 .....

The team at this store has been amazing and very helpful.

All the staff are pleasant and handle all of my shipping needs.

Best service very friendly staff always ready to help and goes an extra mile to give you the best experience, love going there, best price in town in printing definately need to check them out

Says opens at 11a its 11:40 still waiting for it to open .. Ive seen at least 9 people come and find out its closed

I was treated very rudely & was told she would not take my packages because she did not want to deal with them & they were to large. I will never go back. How can I be refused service on prepaid packages?

Sandhya.... was a great help! I will be using this location for my shipping needs.

The service at this location is always quick and friendly!

Great service and always professional!

The staff is always so helpful and friendly!

I came to this location at 11 am on a Friday and it was closed, hours online and on the door say 8-6...

6:28 and the door is locked and they’re staring right at me!