Honest mechanic customer service excellent they will research the best way to care for your precious vehicle highly recommended 💯💯🔥🔥👍👍🤩🤙👍🙏

This is my go-to place for repairs and vehicle maintenance. They have a solid method of keeping track of when you have had your car serviced and theyll let you know if they notice anything odd about your car even during regular oil changes. Best to go in early so you can get out quickly as well. If you plan to wait, be sure to bring quiet entertainment (books, browsing the web on a phone, etc.), since the waiting room is somewhat small.

Carols is so amazing because of him this will be the only place I go to I love his great personality

I have been doing distance with them for a couple years now. They do all the maintenance honor company vehicles. Very happy with them.

Got a complete tune-up with coolant and spark plugs. The workmanship is good. However the owner gave me a wrong estimate, charged me for 1 spark plug instead of 8. The plugs were $19 each, which is pretty much double what they would cost. It is pretty standard practice for auto shops to mark up parts, so I didnt mind that. Called me to let me know of the mistake. So the original bill was $811, after correction $950+. People make mistakes, its understandable. He took off like $2 for the mistake, which i thought was a joke....did not want to stand and bargain with him. -2 stars for bad customer service and bad communication.

Great service and Carlos what a guy he was so helpful. I will be bring back my truck for more work

Been working with Carlos for all our vehicle needs for years. He is honest, knowledgeable, professional, and communicates really well. I feel like he listens and really cares about his customers.

First one in to get oil and spark plugs on my Altima, and was out about little over an hour

Great service and good price. Very nice front desk help. If you are local they offer pickup and drop-off while your car is getting fixed. I have been taking my cars here for about 15 years.

Excellent service and Professional

They are always knowledgeable and helpful...very trustworthy

The best guys... they treat my car and me like a boss... thanks guys ( best mechanics and professional too)

Quick and amazing service at Precision auto. I have visited them multiple times and I am happy with the service all the time .

Ive been coming here for over 10 years for oil changes since its nearby. Pro tip though dont come on Saturdays for anything you will wait. I work odd shifts and tend to come on weekdays when i can. In and out 30 min to an hour for oil changes.

Thank you Carlos for your customer service and honesty. I appreciate you working with me to help me understand what I need to repair on my car and not try to up charge me or make me purchase service I don’t need.

Due to pandemic the employee that serviced my car wasn’t wearing any mask or gloves while inside my car. The owner said his ok and that is not cool.

Great Job guys. They also had the work completed well before the estimated time window. Thank you

Efficient workers. No lobby, no place to sit and neighborhood is kind of boring.

I first went to Precision Tune Auto Care for an oil change after receiving one of their mailers, maybe 15 years ago. I have been going there for everything on my cars ever since. The service is prompt and the people are knowledgeable and friendly. The price is fair. They do not try to force extra service on me and even tell me when I am asking for service that is not needed yet.Good service at a fair price.

They have the best prices for factory recommended services. dont go to the stealer-ship. My cx-9 runs like a champ after its 120k service. Ive been getting recommended services for my cars with these folks for the past decade or so. still the best.

This is my go to auto repair shop. Always professional; I trust their professional opinion and am happy to let them work on my cars.

Very efficient working team.Thank you very much indeed.

Great fast service and very affordable compared to most places. Would definitely recommend

Wait time was too much but service is cost efficient

Old Saturn. Always seems to be something new having a fault. The mechanics can usually find the problem quickly. This time was a cam shaft sensor fault with no check engine light or code. Good job guys!

This place is okay, leaning towards the scam/rip off side. An oil change is 25 dollars with oil and filter included. I went in for an oil change but I brought my own oil and filter and an Asian man told me 20 and I asked him is it 20 dollars even if I brought my own parts and he just got mad and snapped DO YOU WANT IT OR NOT! in the end I ended up paying 21 dollars for an oil change meaning they ripped me off UNLESS 5 quarts of oil and an oil filter only cost 4 dollars WHICH IT IS NOT.UPDATE: beware of this place. One is the mechanic loosen the bolts to my sway bar on purpose so Ill have to come back in for a repair. AVOID THIS PLACE AT ALL COST THEY WILL HAVE YOUR CAR LEAVE WORST THAN IT CAME IN

I have been taking my car here for several years now. I have only been here for smog checks, and every time the service has been pleasant and fast. They have a little waiting room with a TV and coffee. I would recommend this shop to everyone.

Took my 2014 Genesis RSpec here for an oil change and tire rotation. Very friendly staff and HONEST too, which is rare in the industry. Good prices as well.

Very helpful guys here and prices are reasonable. Walkins are welcome here

After getting an inspection on my breaks, I still heard noises. So I decided to investigate. When I went to take off the nuts off my wheels, I was able to remove it with my fingers. These guys didnt screw it on all the way tight at all. How do you forget to tighten a nut on a wheel?

Okay service at a fair price. However, they lost 2 of my lugnuts and are trying to charge me for a new set even though they admitted that the mechanics tend to misplace them.Update: I have spoken to the manager a few times about this issue now and he is still not willing to do anything about it. His story keeps changing as it benefits him (and he was intimidating his technician to side with the story that benefits him in the name of the truth). He also made quite a few rude comments. The owner also refuses to mediate this situation. This is a little ridiculous as we have been coming to this place for over 10 years and get all our cars serviced here. Neither the manager nor the owner respected this customer-company relationship. Needless to say, we will not be coming back to this place.My recommendation IF you decide to come here is to take pictures of both the inside and the outside of your car. If they make an error, they will not own up to it or correct it without picture proof (heck, they may even insist that you photoshopped it).There are many other places nearby that service cars at comparable prices without this hassle.

Ive taken my car, w/manual transmission, here since Summer 2015. Always a pleasant experience. Service is quick too!

Excellent Staff, very honest and sincere about what needs to be worked on the car and whats not needed :) Rare to have this honesty with car workshops or dealers

Great place to get your car worked on, the guys there are very nice and they always have a good deal on oil change,brakes and tune-ups.

It was very bad experience. Precision Tune Auto are unhonest auto care. It try to increase the part price to cheat customers. Their behavior are so bad. I am so disappoint with this auto care.

I was a loyal customer to this shop for over 10 years, until they got new management.The last 3 times that I had my vehicles serviced here were all TERRIBLE EXPERIENCES!I was overcharged each time, and when I questioned my bill I was treated as if I had stolen something from them.The last time (that I will ever go back there) my 169.99 service doubled in cost to 398.89, and they lost one of my lugnuts, charged me for a new set (34.99) and accused ME of losing it!The new management is dishonest, the mechanics are shady, and the help is rude.STAY AWAY FROM THIS SHOP OR YOULL BE RIPPED OFF!

I bring my cars for them to tune up and maintaining . They always did a good job for me.

Went in for an oil change, no problem. Of course they had some other suggestions but they didnt pressure me or fix it without my consent. So thats a win in my book

Took good detailed care of cars regular maintenance. Recommend it.

Fast service. Friendly staff

Kind understanding staff who are actually helpful and not off-putting like maintenance workers can sometimes seem.

Precision Tune Auto Care located in Milpitas, CA is the one I go to for years now. I have been their loyal customer because the owner, Jerry Su, is very honest, fair, and provides me excellent customer service.

I have never written review of places here on google, but I would not be doing the community a favor if I did not post my great experience with this Shop. This is One of the few auto services where honesty and integrity exist.I took my car for an oil change and pre Smog Check inspection. They noticed that my AC had a problem and did not continue with the inspection since they knew that my Smog Check would surely fail. To my surprise, I was only chrage $25 for the oil change and they did not charge me for the inspection at all. In fact, I was even given a free diagnostic of what the problem was.This will be my place of choice from now on when I need service for my cars.

Jerry Su is very friendly and knowledgeable to talk to. Service requested was completed in timely manner.

Love this shop. Crowded, but friendly, and great service!

Maintence of Honda Civic and Infinity being done nicely. Good auto center and excellent customer service.

I got the Premium+ service (IIRC on the name), which is an oil change, tire rotation, top off fluids, and brake inspection for $30, which is a really good deal. My vehicle uses a more expensive type of oil filter than standard, which raises that base price, but as a new customer they gave me a first-time 50% discount on the filter price difference.The work was fast, efficient, and done faster than promised.I dont get the anonymous reviewer who said his car had a battery problem some time after he had an oil change and he brought it back to be checked, and they charged him to do a diagnostic. First of all, it probably wasnt just a battery check, it was probably a full charging system check, and $40 probably isnt out of line for that service. $120 parts and labor for a battery is not unusual, either. Sure, if I were running the garage I might give a discount on the diagnostic (or maybe even write it off completely) if he bought the battery from me, but again, thats not usual, thats just me.He could have replaced the battery himself, all you need is a couple of wrenches, a battery terminal cleaner, and if you really want to do a good job, a little packet of battery terminal grease. The cost savings would have been about 30% (breakdown: cheapest battery you can get at Costco: $65; a couple of cheap wrenches and battery terminal cleaner from Harbor Freight, maybe $5; battery terminal grease, maybe 50 cents, plus sales tax; gasoline to buy all that stuff, call it $4. Total = $85).So, for the convenience of having someone else do it for you, saving you 1-2 hours of your time, an extra $35 is not at all unreasonable; if you came to my house with a battery and wanted it installed in your car, I wouldnt do it for less than 20 bucks and I dont have the overhead that a garage has.Rudeness is something else again, and is not acceptable, but I cant help but think that he probably brought it on himself by questioning, in a rude manner, what was a pretty reasonable price for parts and labor on a battery. Its true that that isnt an excuse for return rudeness on the part of shop staff and if I were the owner Id have a conversation with them about that. On the other hand, you werent shopping at Nordstroms, either. Want white-glove service? Take your car to a dealer next time. Of course, they arent going to do that battery for $120, either. The hand holding and dedicated service writers and courtesy shuttle and better coffee and dealer mechanic wages and stuff all cost money.

Great service, nice price

Neat explanation, Good pricing, Very good job towards my car servicing, I can really feel the difference...

Definately they took more than 2hours for just an oil change.

Wow. This is how it should be. Fast, accurate, super helpful, doesn’t charge for things you don’t need.

Very honest owner; Oil change within 10 minutes!

Gave me a flat tire after a normal oil change. They didn’t close the lid on tire correctly and the tire became flat after 2 days.

Reasonable Price . Professional service

Super helpful and quick oil change (early Saturday morning). Will be returning.

I trust these technicians with my vehicle and advice.

Affordably priced smog tests.

Great pople and great service

I went for oil change, I have been visiting from long time but this time weird. 2-3 people Working on single car for 1-2 hours, checking up with their things not on customer. no ET to get done. Not satisfied with the way they responded.

Good Sevice.

Cheap and best

Quick service!

Good service

Very good

After a problem has been fixed, the same problem will appear again soon and will bring up another problem. The parts charge is two to three times more expensive than the actual one (by the fault aspect of the shutdown head)

Accuracy T ...