Bought a Seagate 16TB HDD Exos X16 Enterprise Hard Drive (ST16000NM001G) hard drive from Sabre, that failed in 8 months, said they would honor the warranty, then once received said they would no longer honor it due to damage received during transit due to improper packing but fail to have/show any sort of packing requirements. Customer Support then stopped responding to any and emails sent to them. Do yourself a favor, buy elsewhere.
Not only was I surprised to find they had a Threadripper 3970x in stock, but it was at a reasonable price! Hundreds of dollars below any other online store or Amazon 3rd party sellers. AND overnight shipping! Great service, fast and friendly. They even called to verify the address, payment, and to notify me that theyre sending it signature required, which is awesome for such an expensive order.
I bought online a GTX 1060 and unfortunately it came broken which could have been the shipping company I honestly dont know. However the were super friendly and willing to help me out any way they could. Will continue doing business with them just because of that, its rare to find such good customer support.
*** STAY AWAY ***We have a suit pending submission in small claims court as the vendor refuses to admit responsibility and denies the drives they shipped us are sold by them.If you do some research youll see their accounts have been deactivated on most sites. Amazon is now researching their practices and also preparing to deactivate their account.We purchased4 of WD RE 4 TB Enterprise Hard Drive: 3.5 Inch, 7200 RPM, SATA III, 64 MB Cache - WD4000FYYZSold by: SabrePCAll of these drives began failing in the last week (approximately January 18). One has completely crashed and the remaining three are throwing smart errors and bad sectors increasing. The MTBF for thsee drives is over 1.2 million hours, so the fact that they are all failing now is problematic.They are covered under a five-year warranty. We purchased the drives on July 25, 2015, so they should be covered until July 25, 2020. Weve contacted WD who stated that since SabrePC is the OEM distributor, we have to request the replacement through them.Sabre denied our OEM replacement request saying they did not ship these drives. The only problem is we tag every drive we receive with the purchase location and original serial numbers. These drives were the ONLY model we had shipped to the specific site, the actual only time we even purchased this model of drive. We typically use WD Red, but this site had a requirement for a higher MTBF.Furthermore, to prevent issues we even take a picture of when the drives arrive along with the original packaging and serial numbers, which show they came from SabrePC.Lastly, they are the only vendor we ever purchased this model of drive from, so it made it very easy for us to track down.Serial Numbers:WD-WCC132RUE9JFWD-WCC132CAR406WD-WCC132RUE46KWD-WCC133VE71J3