Nice and clean cvs in Milpitas. Absolutely love the pharmacy people. They do their job quick, no rush, no long queues. Enough parking available. Spacious store with great products. All the shelves are organized and not at all messy. I normally collect my prescription from this store because of friendly staff and quick service.
Terrible terrible experience with cvs pharmacy. They didn’t have my meds ready. Asked for 30 min window. I came back after 45 mins and they were still not ready. They asked them to wait for couple more mins and nothing! I would rather go far for faster services when it comes to meds rather than nearby with terrible service. Their staff over the weekend is much more friendly and helpful than the weekday staff for sure.
Not to bad.Not a great selection. Kind of small. Great pharmacy!
Zero Star! Made an appointment for flu shot, family of four. When we arrived for the appointment, they are our of vaccines, Avoid!
Staffs were nice and they accommodated me well.
Customer service is great at this place. But the manager who was also the pharmacist, Britney Francisco, was the nastiest person Ive ever dealt with. She had no concern for my situation. Shes awful and should not be in any sort of client service role. Her rude manner should not be in medical profession. I will never come back to this CVS anymore
Went in looking for a thermometer which was hard to find and could not find any help staff. The cashier was able to point me in the right direction and was very friendly. The pharmacy also looked fully staffed.
The pharmacist named Britney wasnt friendly. She talked in a loud voice when I tried to explain my situation when getting my refill. I rather talked to an associate who was more politely. Wont be back here
Very bad store, they always mess up your medications. Please avoid here if possible
Had distilled water when literally no one else did.Plus the cashier was super friendly and had many recommendations for someone from out of town.Great job!!
I wouldve gave CVS 5-Stars if they hadnt changed the inside of the store.... I have been shopping this store for years Love the Rewards and Customer Service just dont like the New Layout of the store...
Typical CVS with ok selection and partly empty shelves. Im not sure why CVS looks like this but I do not like the atmosphere. It has the feel of a store going out of business. Anyway, the coupon machine produced coupons that were not for my card so I planned to purchase several items and couldnt because it was the wrong card. I was very frustrated but at least the cashier was nice. I do not like CVS and do not plan to come again.
They dont have a camera to do a passport photos.
I was told several times by staff that my prescriptions werent covered, and I had to pay cash. I finally called my insurance customer service and had them talk to a pharmacy staff member. The staff member had been entering something wrong. The customer service person set them straight, and my prescriptions were covered. They also made me pay a $35 copay when I had a card from the manufacturer on file.Edaguila1975 ought to file a claim against this store for descrimination.
Attention All Dont Go to This Store The Reason is A Must Read Below....Below is What Happend and what The Manager Did To A Hard Working Children....DISCRIMNATED AGAINST, PROFILED, AND DISRESPECTED BY MANAGEMENT AND ASSOCIATES AT THIS CVS LOCATION.I have never been so disrespected by anyone in my whole entire life. Today, I decided to look around CVS to see if they carried one makeup item that I couldnt seem to find at any other drugstore. They ended up not having it, so my boyfriend and I decided to just simply leave empty handed... this is when all hell broke loose.As we were walking out, the associate at the front register YELLED at the top of her lungs to us while helping a customer saying, SO DO YOU NEED ANY HELP? Confused, we continued to walk out and my boyfriend answered that we were good and didnt need help.We walked over to our car, and I noticed someone following us and taking pictures of my boyfriend, my car, and me. As it is ILLEGAL to take pictures of customers without consent with a personal cell phone, my boyfriend opened the window and asked why she was taking pictures of us. She responded yelling, BECAUSE YOU STOLE OUR MERCHANDISE! WE WERE BEYOND CONFUSED BECAUSE WE DID NOT WALK OUT WITH ANYTHING EXCEPT WHAT WE WALKED IN WITH (my purse and my boyfriends wallet in his pocket). She demanded to see my bag, yet ANOTHER ILLEGAL ACTION. I pulled my bag out and she began to yell at me saying that was not the same purse I had in the store (WHAT????) and it began to click that she was ACCUSING US WITHOUT PROOF, she was a Caucasian woman either racially discriminating us or age discriminating us. I told her she could look in my car to look for the purse we had in the store. She demanded yet again to see my bag so my boyfriend and I got out of the car to show her my bag which literally had 4 items in it (my mini makeup bag, gum, my wallet, and Advil). After looking in it she began to say, I dont need to see your purse. WHAT???? My boyfriend showed his pockets that only had his wallet and keys and showed her the contents of his wallet. WE HAD NOT STOLEN ONE THING, nor have I ever stolen anything in my life! She began to say that it was OUR FAULT that we were carrying ourselves a certain way and that the way we were carrying the bag was suspicious! Oh yeah, because carrying a bag by its handle when shopping around is suspicious!? She began to delete the pictures and walked back into the store WITHOUT EVEN APOLOGIZING, instead she kept saying it was the way we carried ourselves and the purse. OH AND DID I MENTION THIS WAS THE MANAGER!?!?!I HAVE NEVER BEEN DISRESPECTED LIKE THIS IN MY WHOLE LIFE. Living in the Bay Area and living in this day and age, I have not experienced racism or discrimination like this ever in my entire life. This is the absolute WORST experience I have EVER had. I was raised by a great family, I dont wear raggedy clothes, and have high end taste. It wasnt the way we carried ourselves. It was outright profiling, racism, and age discrimination. This was a demeaning experience and I cant even explain how disrespected I feel. This has altered the way I feel about just shopping out in public. I will never shop at CVS again.Thanks For Reading...( A Very Angry Family Member)
Friendly and helpful staff. The cashier at the front, her name is Rachelle or something, is really nice
False advertisement on their store hours somebody needs to fix their Google wasting time driving all the way over here
The pharmacy gentleman is wonderful, so quick and friendly and knowledgeable. Thank you.
On Sunday evening, I purchased a shelf item from the Beresford CVS store. in Milpitas, CA. I provided my Credit Card for the purchase and clearly recall replacing the card in my billfold.When I arose on Monday, I could not locate my billfold. I searched my house, laundry, car, etc. etc. without success. When I left for the day, I decided to stop by the CVS store on the remote chance that I left my billfold in the store or dropped it in the parking lot.When I entered the store Mili, the register clerk seemed to recognize me, although I was certain we had not met. I explained my mission to recover my billfold. Mili called in Monica and Velma to retrieve the billfold from the store safe where it had been placed overnight. Every one contributed what they could to help me and I sincerely appreciate their efforts. All my cash and cards were returned. I hope CVS management can recognize the job well done by Mili, Monica, and Velma.Richard Kleir, PhD
We had a very bad experience here,Phamacist are not help at all,they lacks of experience, and they does act as slothes,I have no idea why they got hired..very disappointed, not recommended!!!!!!
Very very bad customer service.
The store is dirty.Rude unintelligent employees and nothing is organised. Its like a bootleg CVS. Oh,and if you call to speak to a supervisor, there automated machine will connect you to the pharmacy,no matter what button you push.Last but not least,if you are African American, you will be given funny looks by employees and followed around the store.No thanks!
Very bad customer service.
Very bad customer service
Fast and friendly
Clean
Bad manner of the cashier at checkout
Great customer service
Minecraft Free
Because they dont have in Spanish