Beautiful custom made outdoor lamps on our home. Excellent craftsmanship and quality. We love them! Steven is great to work with!
We replaced all of our outdoor lighting and a couple chandeliers inside our home.We had never experienced customer service quite like this. Steve brought samples to us so we could see and decide what fit our home the best. Sorry but you you will not get that from a big box store! It makes a huge difference when you invest in quality lighting. I cannot begin to count how many compliments we have received since we had these installed. The best part is informing everyone that this lighting is all made in the USA!
I have an older fixture no longer produced by Brass Light Gallery. Angie and the team were extremely helpful in identifying and producing the replacement (lost) parts to get my fixture up and functioning again. They did this all remotely and shipped the parts promptly. Highly recommend!
Brass Light Gallery is such an amazing resource: they can build your lighting dream. Angela in the sales room was just the best: listened carefully to what we were trying to accomplish and guided us through the process. She was a delight to work with and she persisted until she found EXACTLY what we were looking for: three sconces to match my Brass Light Gallery pendants from 20 years ago! We are so pleased!
Always a fantastic experience with Brass Light Gallery. Their customer service goes above and beyond and their products are of the highest quality. It is great to support true artisans that create timeless and beautiful light fixtures that are made to last multiple generations. While certainly on the high end price-wise, their fixtures are well worth the investment.
AMAZING!!! Breathtaking! Simply beautiful!! We are beyond impressed with the quality of these lovely fixtures and beyond impressed with the sales help from Janel. Janel was outstanding to work with! She took the time to understand that we wanted to modernize our 25 year old home with updated lighting. She asked about style, dimensions, pictures and layout information and helped us pick out coordinated fixtures for all rooms. Honest, very helpful but no pressure felt. We ordered 14 beautifully modern fixtures for the main level of our home. We live in MN and the lights came very well packaged and cared for. Our local electrician found installation easy and intuitive and commented many times on how high quality these fixtures were. very well made, very very nice!!! Am already planning the next lights we would like to update. We will definitely be ordering from brass light gallery again. HIGHLY recommend using this amazing company! Thank you Janel!!
I loved Janel who assisted me. She was professional and friendly and super competent. Love my fixture! Perfect....and Made in the USA!
I found Brass Light Gallery on the Internet after trying all local outlets for a solid brass chandelier. In response to my first inquery, they answered every question I had, guided me through their offerings, helped me select which chandeliers I wanted and could afford, were totally upfront about costs, including shipping, and made me comfortable ordering sight-unseen items. Everything arrived in perfect order, and both my husband and I are thrilled with what we purchased. There arent fixtures anywhere in our large, metropolitan area that could compete with what they offer. It is well worth paying for solid brass if you want quality.
Look no further! Brass Light Gallery is THE BEST PLACE to purchase beautiful, custom lighting. I am SO pleased with my beautiful, elegant bathroom sconces and am looking forward to receiving my new Cottage porch light. Janel is a customer service treasure! She expertly, professionally and patiently answered all my questions. Brass Light Gallery lights are turning my house into my forever home. Thank you Janel and Brass Light Gallery!
Brass Light Gallery staff were very helpful in helping me pick out the right lights to meet my needs. My lamps were packed nicely and delivered safely. Their products are very well made and easy to install, and look great! Great products at a great price with quality customer service!
Exceptional custom and historic lighting source!! I love the quality and superior craftsmanship of my alabaster lights. Highly recommend attention to detail and customer service!!
What an amazing place! We worked with Steve to create bathroom sconces that compliment our faucets and bathroom hardware. They are beautiful! These fixtures are heavy, solid brass, and well made. It’s wonderful BLG offers such a selection of fixtures and so many finishes. We also purchased sconces for our master bedroom. We just love them! It’s even better knowing they are produced in the US.
The addition of Brass LIght Gallery’s fixtures to our home has improved and enhanced the appearance of our condominium.The large lanterns on our entrance columns make a statement The water glass is an eye catcher.
Very responsive and capable customer service. This company produces a high quality product. Appropriate packaging. I am very satisfied with the lighting fixtures we ordered.
I ordered lights and shades over the phone from a sales representative. She was extremely knowledgable and helpful. The quality is perfect. I have used Brass light over the past 20+ years and have always found thier quality and expertise to be 5-Star.
Great experience with the order I placed for my dining room light! Worked with Janel Previn with BLG and she and her team were very helpful in walking us through the design and ordering process! Light fixture looks amazing and we could not be happier! Thanks Janel!
I couldnt be happier with my new lights from Brass Light Gallery! Janel (my sales rep) is top notch in every way. I was so happy with the wonderful customer service and the effort that was made to make sure I selected the right product for my project. These lanterns are exquisite with no detail left off- they are worth every penny and then some. We have received numerous compliments already in the short two weeks we have had them. When I visited the showroom on one occasion, I had the pleasure of a tour from Whitney. She was very knowledgeable and great to work with as well. Wow- this group is really terrific and I highly recommend them in every way.Thank you again for such a great experience and lovely product!Jillian
Janel was great. I’m looking for exterior wall lights and she offered suggestions throughout the process she arranged to have a sample sent so I could compare. She called several times to check on me. Unfortunately we gave not made a decision. One reason is the cost. Just more than I want to spend.
I used Brass Light Gallery for my whole house - both vintage and new stuff. Their stuff is absolutely beautiful, and Steve and the whole team and incredibly knowledgeable. They have great taste and made lots of suggestions, but never pushed. Very service oriented and friendly. I could not be happier with the experience or the gorgeous lighting!
I have been familiar with Brass Light Gallery and admired the lighting selection for quite some time. Recently, I purchased my first Brass Light Gallery fixture. It is the European Country Lantern (product code EX-5008-A12).This light was chosen after a long search to find a lighting fixture that would match the look of my home, while giving it some additional style.The workmanship, finish, and overall quality have far surpassed my expectations!Customer service and follow-though have also been top notch.I highly recommend Brass Light Gallery for any and all lighting needs!
We just had two beautiful light fixtures installed from the Brass Light Gallery. Their showroom is beautiful, their people super helpful. A neat place to explore with one of a kind fixtures and various antiques. Always find something that I love in my budget. Love this place!
We met with Steve the owner for several hours to discuss lighting for our new house. Brass Light Gallery has very nice selection of Craftsman style lighting. With the ability to customize your glass selection and styles, as well as Made in America, this is a definite go-to place for high quality light fixtures.
Beautiful Chandelier! Authentic reproduction of a Crafrsman ceiling mounted 4-light, rubbed bronze chandelier for the Master Bathroom of our 1909 Craftsman Bungelow! Looks amazing ! Great addition to this renovation! Would do business with this company again! Very positive transaction! Thanks so much! Kathy H., Spokane, WA.
Gorgeous stuff (new and vintage), impeccable and knowledgable service, great in-store vibe. I left a message with a question about an order recently and got a call back almost immediately, even though theyre very busy. I love this store so much it makes me verklempt.
I have several light fixtures from Brass Light Gallery.The products are always made consistently with a high quality and craftsmanship. Steve is always helpful with his knowledge of design. HIs recommendations are always the perfect solution. I highly recommend a visit to the Brass Light Gallery showroom or the website. They have such a wide selection of fixture styles and options, including custom design and antique lighting.
I was the victim of customer discrimination at Brass Light Gallery on Saturday March 11. I was not even allowed to enter their showroom. I am a short Asian female, who looks much younger than my actual age. I entered their front door with my son in a stroller but to get to the showroom there was a flight of stairs. A staff member came out from the room on the left and I asked him where the elevators were, but he said they only have freight elevators. The next thing he said to me was this is not BBC lighting. I told him I knew that, and he repeats it, adding, Do you know what BBC is? Its the discount light store. Again I told him I was aware of that. Then he asked me what I was looking for and what price range. I told him I am looking for a dining room chandelier and my price range was from $500-1000. He said their chandeliers start at $1500. I told him their website lists chandeliers in the 500-1000 price range, and he answered that they dont have those chandeliers in their showroom. He said I should go to Elektra Lighting instead. Clearly I was not even welcome to look at their products in their showroom because he did not think I can afford their products. I thanked him and left.
I had a great experience with Brass Light. I needed some specialty glass for a discontinued fixture and Brass Light went out of their way to find it. Truly an awesome company to deal with
A wonderful company to do business with! Our entire home features BG lighting including alabaster and craftsman inspired. Shipped to our contractor in perfect condition. BG stands behind their product. I would highly recommend anyone looking for unique, well made (in USA) lighting to look no further.
I got some beautiful one of a kind light fixtures from Brass Light Gallery. They have very unique, high end lighting options for everyones individual style. The employees were very knowledgeable and friendly and willing to take the time to help me find the best option for my kitchen. I will definetly be back and recommending them to my friends.
We ordered 8 of the stonehaven lanterns for the remodel of our house. the fixtures are absolutely beautiful and of excellent quality. we chose the waterfall glass and the bronze finish. the ordering process and the delivery went very well without any breakages or glitches. we feel like it is the finishing touch our house needed and are so glad that there are craftsmen still making such quality light fixtures in the usa!
The best personalized experience. They see lighting as art, and your house will be all the more beautiful as a result.
I have purchased several lights for my home. They gave great advice and a great product. I could not fing the same quality and period lighting anywhere else in Milwaukee. I was very pleased.
The Brass Light Gallery is AMAZING. I had a Seattle artist fly in from New York to do an assembly/installation of heavy blown glass art light fixtures. The artist sent or brought everything but the ability to connect the light fixture to the ceiling box. Our electrician was concerned the lights would not look as good as they should. I could think of only one solution, call the Brass Light Gallery because they can do anything. I explained the problem to Jeff on the phone. He said bring the artist down we’ll see what we can do. We get there and Jeff brings out Steven the owner. The artist works at the art institute in Rome over summers. Listening to Steven from the Brass Light Gallery and the artist talk about the best places to source glass and alabaster and the factories and mines in Italy and Spain was incredible. Steven and Jeff took us down into the manufacturing facility and literally designed the light fixture armature that could handle the weight and that would look amazing. With the artist going back to New York in three days the Brass Light Gallery agreed to get it done by the next day and got it done. Simply amazing. The artist was so impressed he is going to use them for his art fixtures going forward. Their show room is full of beautiful interior and exterior light fixtures manufactured right here in Milwaukee! Higher quality and more character. While they have some heirloom quality light fixtures they also have better quality more beautiful light fixtures than I’ve seen anywhere else. And they have many unique antiques of all sorts in their showroom. I’ll be back and will be telling everyone I know this place is amazing going beyond all expectations for a new customer and now a lifetime customer. Highest recommendation.
Friendly, helpful service and well crafted products. Highly recommended
Really nice hand-crafted lighting store
Excellent place to go for custom lighting. Also, grab some popcorn from the machine, and go explore!
High quality options customized perfectly to our specifications.
My wife and I were very excited that we finally had enough time to go here, after we arrived our experience rapidly went down hill. We were rudely greated as if we were bothering the redhead woman behind the desk, we then entered the lighting room to find a coffee table equipped with sugar creamer and such. We decided to have a coffee while we decide on the fixtures for a home we are currently remodeling, we were then aggressively confronted by the woman at the desk, she continued stating not be rude but and then the rudeness would escalute from there. I informed the snotty college student that, you can not excuse your behavior by saying not to be rude. When we asked her if she was the owner, she snapped that she will go get him and she is sure he will not have a problem with her attitude. We found another lighting store to do buisness with, and I will never recomend anyone to The Brass Light Gallery. Worst customer service I have ever seen not sure how they stay in business.
Excellent service, great quality
Very helpful staff