All the staff at Grand are amazing! So much faster to order through them than the big box stores… our original purchase at the box store kept pushing out our stove delivery over a month! We promptly cancelled and headed to Grand (where we also bought a washer dryer set in 2020) Grand Appliance said they would have it to us in 3-5 days. That is five star service in my book!

I’m always sad to leave a bad review for a company, but even a year later, I continue to be disappointed in the quality of service received. We ordered a full set of kitchen appliance. We scheduled a delivery date and we’re told if our items didn’t come on the delivery truck the Friday before, we would receive a phone call on Friday to let us know things had been delayed. Friday came and went. I sold my existing appliances. Monday morning I received a phone call to let me know we’d have to reschedule the Tuesday delivery because our appliances didn’t come in. I would now be without appliances for an unknown amount of time (ended up being about 2 months). Two additional times we schedule deliveries. I was promised a phone call if we’d need to reschedule. I didn’t get my phone calls as promised either time. I planned my week around these scheduled deliveries. I was promised a delivery charge refund for the inconvenience and only received a partial refund. The company over promised and under delivered. Poor communication. Lack of accountability. No one seemed to feel bad. I understood that during the pandemic figuring out inventory was tough. I was OK with that. I was not OK with the lack of communication and unkept promises. What made it worse, a year later we discover that they didn’t connect the water line to our fridge correctly and there had been a slow drip behind our fridge for a year. Our wood floor is moldy and warped. Poor customer and installation service. Since then I have purchased a new washer and dryer. You bet I did not purchase from Grand Appliance. More like Grand Disappointment. Only giving 2-stars because I like the appliances, otherwise it would be just one.

My husband and I just purchased a refrigerator and stove for a great price compared to others places we looked at. My husband was really excited the fact they will install both and take our old sets. I really recommend this place for your appliances shopping!!

Purchased a new range today. Salesman was very helpful and explained difference between models. Offered quick delivery.

So nice for a business to have service where they take the time to understand you and your needs. Maria really knows her products, took the time to show us what we wanted and also show us other fridges that would be beneficial with having 2 kids. In the end we did go with her recommendation for the fridge. Very happy with the service and for her taking the time to show us our options.

Well, theyll sell you that they are a specialty store and have all this excellent service, but the reality is that while the sales team is good, the service department is about as bad as it gets. I purchased a complete set of top-end Kitchen Aid appliances, and when the stove broke, I called the service department. After three attempts to get service, I gave up and used YouTube to learn how to fix it. This service department is by far the worst anywhere, and I mean the worst anywhere. The management and coordination of their service requests is a total joke. No responses, no communication, just a bad attitude from the lady in the service department each time I try to request some help. I have no idea how they can stay in business having a service department this bad. Long story short, I would never buy here again. Ive had much better experiences at Home Depot, Best Buy, and even Sears back in the day. Horrible service department from a company that uses the service department to differentiate their offering. Steer clear of these guys. They are bad news! Stay with the pros that at least return calls and service their product at Best Buy, Home Depot, or Lowes.

Grand Avenue Appliance has a wide selection and a knowledgeable, friendly staff. If they dont have the item youre looking for, they can get it quickly. Ive been doing business with them for several years and have never been disappointed.

The prices were very good and appliances were in stock. The salesman should have been a little more knowledgeable relating to the gas stove hook up. There was a more experienced salesperson able to correct him.

Peyton at the Greenfield store was such a pleasant person, he made spending thousands of dollars fun!

This location has the majority of the scratch and dent clearance appliances for a great value. See Peyton Lee! Very knowledgeable, personal, and overall excellent customer service!

Salesman was extremely helpful. He told us some options thathelped us make a decision that we were very happy with.Kudos to Payton Lee

I live in Illinois and take care of my care Uncle, who lives in Milwaukee. The staff at the Greenfield Grand appliance have been amazing. Ive had to order appliances long-distance and they have been wonderful helping me with the purchases and setting up the installs. My Uncle is an elderly veteran and the installers have always treated him with kindness, respect and patience. Today I ordered a window AC unit and Peyton L., made the process smooth and easy. Kudos to Grand for their support of vets!

Salesman was knowledgeable, was a quick sale. They deliver and take away the old machine too

I don’t think it could possibly get any easier to buy appliances! The staff was very knowledgeable as well as super friendly. I won’t go anywhere for my appliances from now on! Thank you guys .

Maria was great to work with! She was knowledgeable, gave us the low down on rebates available, and savings we could have! She also made sure the appliances we chose were in stock or quickly available from near by stores! Best customer service experience purchasing all 4 major kitchen appliances!

Liked Peytons selling method. Talked about the various products then left us alone. Answered all our questions. Excellent.

Maria Callendar was extremely knowledgeable of all the brands and models of refrigerators, especially in light of the fact that specific types of refrigerators are back ordered because the manufacturers are behind in orders. Once I heard the specific make and model was going to take several months to come in, Maria was very patient with me to go over alternate products. I just found her very easy and enjoyable to work with! Kudos to Grand Appliance for having a top-knotch, conscientious representative on the showroom floor! And yes, I will shop again at Grand Appliance.

The people are friendly and very knowledgeable about their appliances and will answer all your questions that you have about their appliances. Good prices.

I purchased a washer and dryer, and the guy that worked with me, wasnt pushy by any means, he just told me about the product, and I made my decision to purchase, I would recommend this store to my family and friends, great customer service.

Excellent service salesperson was very polite and took his time to explain that they had to change the prong on the dryer and he was very understandable thank you Grand appliances

Needed to replace our GE range.We explained basically what we were looking for and the salesperson, Peyton, was extremely helpful. Didnt try to over sell and took the time to find the color of stove we were looking for. As always, Grand appliance was very professional and went the extra step.

Terrific service. Wayne was very helpful and all of the appliances I wanted will be delivered next week. The price includes removal of old appliances and installation of the new ones. Would recommend Grand Appliance to anyone looking to purchase appliances from a local store

Purchased a dryer that was marked down in the closeout section. The dryer was delivered and setup on a Saturday @ 9am. I washed clothes the dryer does not work. Multiple error codes pop up. i call the service department and they can not service the item that was just delivered for a week and a half. I call the store where i purchased the dryer and was told i cant returned the dryer. The tech shows up today and tells me that the dryer has been serviced before with the same error codes and is a return. I was told by Grand Appliance customer service that this was a floor model. I will never spend my money with them again.

Knowledgeable and honest sales staff and a large selection of appliances to choose from. I was happy to work with someone who knew about the different models of dryer units and could explain features, not something that I experienced at other stores. Extended warranty available on most items is a plus and the delivery fees are quite reasonable.

So happy I got exactly what I needed no run around or high pressure the rep was super and got me exactly what what I wanted no long wait thanks

We choose Grand because of the quality of the products they sell at reasonable prices.There is a waiting period for some products, but I consider it worth it.Also they offer hook up of your new and disposal of your old appliances, again at reasonable prices.

Always helpful & knowledgeable. Prices are lower than other places I checked. Delivery of my new refrigerator in a few days!!!

Kurt was exceptionally helpful in helping me find the appliance I was looking for and needed. The staff was friendly and no pressure. They explained the current economic trends and how those were effecting inventories. Grand Appliance is a place worth going to and spending your money; I did.

Came in and picked out our washer...salesman was great and we were out the door in 30 minutes. Wonderful!

Worst experience ever!!! ordered a fridge and range that was delivered July 31st, first of after wasting my entire Saturday waiting for the delivery crew to arrive since my eta got pushed back further and further every time I checked they finally arrived with my nice cracked refrigerator, after installing the range I had requested to have them return the fridge, waiting until Monday for the phone call the driver said I would receive since I returned the fridge never got one, come to find out my sales person was transferred to another location, I then went back to the showroom decided on another fridge had delivery set up for Saturday July 31st, once again wasted another day waiting around for delivery until tracking app showed my new fridge had been delivered when it clearly was not, never got a phone call NOTHING! left message for store to straighten out Sunday never received a call back, called 3 more times Sunday still no call back to finally have to go into store and talk to the manager Adam on what happened. on top of all of this I have a 1-1/2 year old and my wife is pregnant and I am with no refrigerator, Adam attempted to figure situation out, got new fridge delivery set for Tuesday Aug 3rd had to leave work for several hours, one of the delivery people in particular was terrible, complained about him having to figure out how to get the fridge into my house the entire time, removed my door into house from garage and chipped the door in several places. finally have a fridge but what a horrible experience, will never go to or recommend Grand Appliance to anyone!!

We needed a frigerator went to two other places to check prices and availability and delivery and how much it would be to haul out the old frigerator we were in and out in about 30 minutes or less got a frigerator for a great price in 3 day we will have a new one and the old one will be gone at the same time for less money then the other two stores vary happy customers thankyou Grand Appliance

We went to Grand Appliance to purchase a package of appliances, including a fridge, range, and dishwasher. We came in with a quote from a competitor to do a comparison. We worked with Adam and he was AWESOME! He knew every appliance we were considering, along with their exact location in the store and most of their specs. He saved us money on a scratch-and-dent fridge (with a very minor blemish) that allowed us to upgrade the other two items in our package and still stay within our budget. He was able to beat the completion’s price with better products. His sales style is informative without being pushy. He is extremely knowledgeable about the products he sells, and they had a fantastic selection to choose from. Highly recommend!

I was taken care of in a courteous and efficient manner. Was given good information and was very happy with my purchase!!

We purchased a new washer and dryer from Carl. Carl was informative and very friendly.

In a huge rush to replace a dead refrigerator. Ran in 30 mins before closing, picked put a replacement, got educated on fridges and paid for with delivery in 2 days..

Great service. Friendly, well informed sales staff.

After living with only a broiler and stove top after the oven went out on my whirlpool stove, 3 yrs ago, I happened upon these guys while running errands. Had seen commercials so was curious if they lived up to the ads!Boy did they. Literally, took me under 20 mins., to be greeted, explain what I needed, peruse inventory, ask questions AND purchase my new GE convection, self cleaning, slate (matches my GE fridge I got somewhere else), 6 burner stove with delivery and 6yr warranty (1 GE, 5 Grand Appliance).Best part, it was also on sale and arrives in under 2 days installed and out the door with old model.Salesman Carl was a gem... wasnt pushy or sketchy more so when I was a bit concerned if I was getting slate color, he was attentive and precise in showing me all was in order.Im so excited.

After a week of research for a new washer dryer pair, and even a recommendation from a trusted friend who purchased from Grand Appliance and TV a year ago, I walked in this afternoon ready to drop $1,500+ on new machines. I would’ve been the easiest sale of the day, as my mind was already made up however, the lack of basic customer service pushed me right back out of the door.There was ZERO acknowledgement that I even entered their showroom. I glanced at the time and then at the three salesmen behind the counter who seemed too busy to pause their conversation to simply greet a customer. I perused their selection myself, for over 5 minutes, and was never even approached with an offer to be helped. Beyond disappointing, and I’ve reported back to my friend to take them off of her list of places to recommend.

I needed a refrigerator, like now. I checked on line and the 4 or 5 days for delivery or model not available for a month, ruled them out. Grand Appliance was the only one who had a model that was in my price range, a delivery date that was acceptable, and an extended service plan at a reasonable price.Adam, the salesman, was polite and very helpful. Thank you for having the right product at the right time.

I went in to purchase a washer and dryer. I had never bought these brand new, and didn’t really know how to go about picking the right one for me. The staff is very knowledgeable, patient, and NOT pushy. They made me feel very comfortable shopping there. And they actually still deliver your appliance into the house, install, and take the old one away.Looking forward to having them help me get my first new stove!

Your employee Kurt was very helpful. We went home and discussed what he said and we did purchase the new LG dryer.

We came in at a busy time but we were reassured frequently that a sales person would be with us shortly. They were very apologetic about not being able to help us as quicker. We did order a refrigerator and a delivery date was set up quickly. When it was delivered, it was set up promptly. They were respectful and helpful. Pleased with the total package.

Do NOT purchase appliances from this business. The purchase of our appliances was pleasant.However, after Grand Appliance got my money, my experience took a complete nose dive. We are currently in the process of renovating our kitchen. When part of our order came in, we received notification about our pending delivery. My wife attempted to contact the store and left several messages to reschedule our delivery time. None of her calls were returned.She was able to get through corporate who cancelled the delivery and notified the Greenfield store of the cancelled delivery. My wife got no call back to reschedule and again attempted to get a hold of someone at the Greenfield location to reschedule.After receiving no call back I had to drive to the Greenfield location to speak with someone. I spoke with Carl K. who stated they are unable to return calls because they are too busy to listen to all voicemails. Carl K. was able to tell me when some of our appliances were scheduled to be delivered. Thankfully, I was available on the new scheduled delivery date. Carl K. also suggested I email the salesman who sold us our appliances when we needed assistance.After the delivery I had a concern about the beverage cooler we ordered. I emailed our salesman Kurt B., but after 4 days still havent received a response. I again called the Greenfield location but was unable to get through.I decided to contact the Brookfield location and spoke with Taren. I asked to speak with a supervisor and told her the reason I was calling. Taren stated the manager was with a customer and would call me as soon as possible. Half the day has gone by and I still havent got a call back.I will continue to update my experience as time goes by.

I found Adam Donahue to be straightforward and helpful. He was patient as I asked many questions. He did not pressure me to purchase an appliance. He met another store’s price.

Was an easy buy! Plenty of appliances to choose from and if you know what you want before you get there they can make it happen even quicker! Friendly and helpful and willing to do what it takes for you to be happy!

Knowledgeable salespeople. Fair pricing, along with knowing their warranty program has good coverage.

Excellent service, sales, and delivery! Highly recommend them!

They were very helpful and patient with us as we looked at every refrigerator in the store about 5 times each! Maria was very helpful letting us know which fridges we could get quick as we needed a new one right away because our freezer broke on ours. We waited and came back later the same night and by the time we decided the delivery day was not Saturday anymore. Bought on Thursday and were hoping to get Saturday but it was now Wednesday but Maria took the time to email and let them know it was an emergency and they were able to add us for Saturday! Such a great experience!

The Sales associate was very informative and helpful. No pressure And he wasnt judgemental .We price checked other stores and WE felt this was best for us.

Great customer service, Peyton is very knowledgeable and friendly.

CarlWent out of his way took make our experience very enjoyable !! He should be commended !!

Good advice, price matched everywhere else we looked. Actually steered us towards a higher rated washer than we were going to get. Hopefully it truly does last the few extra years that it’s supposed to. Would be more than worth the extra 100 bucks.

Nice and helpful but not pushy associates. I opted to transport a new dishwasher home and do installion myself; however, I noticed a couple not very significant dents on the unit (purely cosmetic). When I reached out to Grand they got back to me quickly and offered to exchange the unit (which I preferred not to do, given the hassle), so they instead were able to provide what I took to be a fair and reasonable financial compensation. A better experience overall than dealing with the big-box store competitors.

Looked for a fridge to replace my nonworking one. Received friendly, knowledgeable, and efficient service from Peyton. 2nd purchase from here. Will definitely buy from them again.

From start to finish everything with grand applianceWas perfect. Purchase price was affordable sales person was helpful and knowledgeable… Delivery was smooth… Easy removal of the old appliance…The delivery guys seem to make it look effortless! Will definitely purchase our new refrigerator from these guys when the time comes.

Worked with Kurt he was awesome made my purchase quick easy and I felt confident this was the best deal. Thank you Kurt!

Great selection of products and knowledgeable staff to help you choose. Prices are in line with big box stores that do not have the same staff knowledge or customer support.

Very nice selection and awesome service !And very affordable…

Peyton was great. He kept asking if we needed time to look and there was no pressure.Hats off to Grand for not jump all over me for not wearing a mask since they are no longer state mandated. I left Best Buy and brought my money to Grand Appliance for that reason.

Knew what we wanted, so was pretty straightforward. The didnt have specific brand of a color dishwasher we wanted in stock, but had a suitable replacement that we went with. Sale was quick and easy. Will come back for future appliance needs.

I knew exactly the refrigerator that I wanted and the color and the sales person Wayne clarified that it was available in color I wanted and I made the purchase. I also had questions about stacked washer and dryers and he gave me an overview of them which was helpful in case I needed to buy a new one for my condo. Happy with the service that I received at Grand Appliance.

Excellent service by Carl at Grand Appliance-Greenfield store!

Im not sure what happened. We used to love this place... our last few experiences weve had a terrible time with getting our appliances delivered and communication. I want to be very clear that the actual delivery guys were GREAT, but the promises and lack of communication from the folks in the store was not good. I dont blame the individual workers... but something is going on here...

Very poor customer service. Am stuck with a very under adequate flawed refrigerator. Management is very unprofessional. Go to Colders or Reitzman. They treat you like a person and stand behind what goes out theyre door

Terrible experience. We just bought a dishwasher and refrigerator from them. Their subcontracted delivery people dented our walls, scratched our floors, and left a huge puddle of water in our basement. The dishwasher they installed was missing a handle. Grand Appliance absolved themselves of any responsibility for the handle, and pawned it off on Whirlpool. Marie Calendar was flippant, vapid, and impossible to reach. After dozens of calls, we finally did receive the handle... actually we received 3 of them! All the while, Whirlpool and Grand Appliance were in direct competition for the most atrocious customer service I have ever received. To this day, I am yet to hear anything from our complaint filed with Grand Appliance corporate office. Truly a poorly run organization.That being said, the buying and shopping process was great. As is often the case, the sales part of the experience was good. Delivering on their promises was terrible. I am an affluent customer who still needs a multitude of appliances. I will buy them elsewhere. (And make sure my vast peer group also shops somewhere else).

The Greenfield location is a joke. The help is incompetent, if you can get help at all. I had to go to Wauwatosa just to get noticed.

Maria was very helpful and knowledgeable of appliances. Would recommend Grand Appliance.

Just had a very easy purchase experience with Dan Hauner regarding a purchase and install of a new microwave. Great service!

Excellent in-store customer service. The sales staff assisted me in finding the correct gas stove I was looking for and lined up quick delivery and removal of my old one. Delivery drivers practiced Covid protocol,were courteous and careful installing and checking that the gas stove operated correctly. I always recommend Grand Appliance because of their prices, professionalism and great customer service.

My Samsung fridge that I had for 3 1/2 years broke I purchased it at the Best Buy. After shopping at four different stores for a new fridge I was having very difficult time finding what I needed. I had my eyes laid on a LG however Unfortunately it was 1799 at the Best Buy store and that was just too much money. When I finally got to the grand appliance store I found the same LG fridge for $400 less, They were able to get me in for a delivery within 48 hours and I am forever grateful for it. My sales person had an excellent customer service skills and went above and beyond to ensure my delivery was available within requested time window Since my current refrigerator was not cooling my groceries i was in a pickle with potentially of losing all my groceries because they would end up going bad. Over all 5 star experience!

Weve bought our last 2 appliances here and their service and knowledge goes a long way. We just ordered a washer. Unfortunately it wont be in until the end of July. Otherwise we were in and out in 15 minutes. We knew what we wanted.

Friendly service. Felt no pressure from our salesperson. She was just informative and helpful in helping us make a selection.

Very friendly and helpful. Great prices,we got a great deal.thank you. Would recommend to everyone

When I visited your store, I knew exactly what I was looking foras I had searched the internet to see what was available. So whenyou had the refrigerator that I wanted and was told that it would bein within a month, I purchased it. The entire transaction was handledvery quickly and efficiently by Kurt. Thank you for your good service.

The customer service was great. The sales rep observed what I was looking at and when she came over to assist, she had already printed information on the items and was able to educate me on the best product for my money along with efficiency of the items. 65th & Layton. I would recommend and I will shop there again.

We were greeted as we entered by friendly staff. All of our questions were answered and we were shown different models. We were able to stay under our budget and will definitely return to purchase more appliances.

Would give no stars if I could . I bought a GE commercial grade washer dryer to be delivered on a Friday maybe Saturday they would let me know. Friday came no word called had to leave a message . No call back after 3 hours . Made another call could get me the dryer next week washer not for another week. To have not updated me on the status is the worst customer service . I cancelled my order because I do not have to accept this type of service.

Great experience. Many products at great prices. Friendly and helpful sales people. Very satisfied with service and product.

Salesman was very helpful. Was on a tight budget. Did my research on their website. Found exactly what I was looking for.

Easy to talk with, answered all questions with a smile, checked availability,, double check for same style, only in black. Delivery for 19$,., and American made. Can you ask for better? Great job,,pleased

Very good customer service!! Excellent experience!! Salesman was top notch

Great experience! I told my salesman, Dan, exactly what I was looking for and he found me a perfect option. He didnt try to talk me into something that I did not want and showed me how to use the appliance. Would definitely go back!

Peyton was nice and knowledgeable and we were satisfied with the professionalism all around. We felt the pricing was fair and it was a quick process to pay and set up (quick) delivery.

Ive shopped here twice. Both times they were cordial. With an abundant variety of brands and appliances.

Payton Lee very helpful. Joy to work with . Whole experience from first foot in door to the finish transaction took all of 45 minutes.👏👏👏👏

Professional staff. Great prices. Cheap delivery cost. Our new appliance store!

Great customer service when you’re in the store but once you leave it drops considerably. I have been working with Adam (store manager) for almost 7 months now to get a rebate that he said he would help me with. 7 months later and all communication done by myself and nothing to show for it.

They have great customer service, we came upon them last year and dealt with Maria Callender, she is amazing! As soon as we needed another appliance I knew exactly where we were going. Would highly recommend Grand appliances for all of your appliance needs!Marguerite MMilwaukee

I was a BUYER today. I started at the website and found no way to buy from their clearance center. I called the 800 number on the page. After 20 minutes of holding I got to leave a voicemail. Then I went back to their main page and did the chat thing. They gave me the direct number to this location. I called. I got voicemail. I left a message. Now flash forward about another hour to hour and half. I use my lunch hour to drive to this location. I get inside and their are 3 sales people, each of them occupied with shoppers asking a million questions. Even I could tell they werent actually there to buy. I went right to the dryer I was there to buy. Ignored. I stood around for about 10-15 more minutes, nothing. Finally had to leave. Still need the dryer, but now Im going to buy elsewhere no matter how much more it costs. Low price means NOTHING if youre not allowed to actually make the purchse.

This place is the clown shoes of appliance sales and has the worst associates ever. Bought a washer from Kurt Beckwith on 2/15 with a promised delivery of 2/19. No call on 2/18 with our delivery window so called the store on 2/19 and left a message which was not returned. Called the store later and talked to Kurt who said hed look into it and call us back which he did not. Called the store yet later to find out it never shipped, he wasnt sure why, but assured us delivery on 2/26.No call on 2/25 with a delivery window so called the store again; Kurt was not in but talked to a nice gal (didnt get her name). She told us were were #60 on the list for that washer and couldnt say when itd actually come. She switched our order to a similar model and promised delivery on 3/3, which actually happened.Kurt pretty much lied to us over and over and kept trying to ignore our inquiries but my persistent wife would not allow it. We had a similar problem about a year ago with scheduling delivery for our dishwasher with an apathetic salesperson. Its almost like once they complete the sale they stop caring.I will say the delivery people are always excellent. Efficient, friendly and good at what they do. Not one problem with the delivery/setup crew. All the problems seem to be inside the store. Im moving on from Grand Appliance because more and more people keep saying what a problem they are for delivery of their appliances. It used to be a really good store but whoever is running it at the moment is running it right into the ground.

Ordered a microwave, when picking up box was destroyed and wanted to have opened from packaging. Dock staff tried pushing me out saying it was fine, once opened found bottom was all dented. Salesman wasnt the kindest when wanting a replacement and told me I would have to wait till the next week to receive a replacement or travel down to their warehouse to pickup. Refused any discount or apology saying how they dont make any money on microwave sales (doubt it) and that is the best they can do.

You are doing very good .stay the way.

Needed new refrigerator, washer, and dryer, all at once of course. Isnt that how it always happens, and only 10 days from Thanksgiving too. Shopped on line at all the stores, did the research, and found what we wanted, and then wanted to go see the actual appliances.What a joke, none of the Big Box stores had them in stock. Checked Grand Appliance on line and couldnt tell if they had them in stock, so called their customer service number, who verified the store on Layton Avenue in Greenfield had them in stock.Made a trip, liked what we saw, got good service and knowledge from Maria Callender. She provided good pricing and so we decided to buy from her and Grand Appliance. Delivery and installation is scheduled and we are more than ready!Highly recommended!

Very friendly and helpful staff. Had what I needed in stock and will have it delivered in 2 days.

Dan at Grand Appliance made selecting a new refrigerator easy and quick. The store is inviting and the staff is friendly and helpful. In an out in 20 minutes with delivery set up! RAH!

Salesperson did a great job of identifying items that were in stock and available for delivery.

My wife and I stopped in to purchase a refrigerator early last week. When we arrived, there were 3 people at the counter talking amongst themselves. No one greeted us. We spent about 20 or so minutes looking at the displays. Still no one approached us. We decided to leave and walked past the counter again, same guys talking, still no one even acknowledged we were there. Sales must be good...

Purchased a washer and dryer over the phone on Thursday and they were delivered and set-up first thing Tuesday morning. What awesome service! Certainly dont get that at the box stores!!!

Very Knowledgeable and helpful with all of our questions.

Very happy with price and service. I would recomend.