It is sad to hear that Michaels is CLOSING FOR GOOD. I spoke to an employee and she told me that the sales at Michaels is not where it should be. Its clearly Hobby Lobby is beating them. Im just glad there is another store I can go to.
First time going. Kindness lady showed me how to save little extra. Thank you ❤️🖤🕊️
I am there are close down I love shopping their
Brought my frame and new photo to be rematted in today! It was an expensive frame years ago and went with my new photograph! I wanted a double mat as well. The Manager told me I needed to buy a new frame! Really? Went somewhere else! I used to love Michaels, no longer!
Very clean but can use some employees on the floor.
Selection of items was pretty limited but I did see staff restocking and putting out new items.
Great selection of art and craft supplies. Clean & organized store with knowledgeable staff. They even have candy making supplies! Need a new winter hobby? May definitely find one at Michaels!
Large selection / well stocked. Clean and organized.
Always great shopping here..can find everything you need
Went to get a frame. I ordered the wrong size online. Returning it was easy. Wish they had frames in stock closer to where I live.
Great store to buy any kind of crafts you like to do, & great prices
Its my favorite story used to go there all the time when I was growing up. The last time I went there they said they were closing
Lots of great deals. Always has coupons
Everyone is always very friendly and helpful. Doesnt hurt that theyre also open Sundays!!!ehm.. ehm... hobby lobby.... ehm...
Searched for frames online for several pictures I wanted to frame and then went to the store and found exactly what I was looking for. And got some clearance Christmas items as well. Good quality frames that worked very well with my pictures and were at a very good price.
Very good store. Well maintaned.
Love Michaels. Great way to grab everything I need quick when inspiration to work on a new project strikes! Always a bit slow to check out, but thats because they like to give everyone the attention they want at checkout. Can be a bit frustrating for those of us in line, but they do the best they can.
Great as a generic craft store. They didnt quite have what I needed. I was looking for patternless brown wrapping paper (so I could also use for birthdays) oh well. Still a good store
My latest trip to Michaels had me looking for 2 things...a printmaking kit and a learn to crochet kit. I used the app to make sure the items were in stock before I arrived. The app also helped me find the right aisle so I didnt have to search the whole store. The printmaking kit had 1 left, I grabbed it. I wanted some extra rubber pads as an impulse buy but decided to wait and price check other sites.I then walked over to the crochet section, spent some time figuring out what it to buy. Then I grabbed some yarn that was on sale.I was able to score a 30% coupon via text and it was off each item. Great deals, clean store, employees in masks, clean check out areas. Not very busy for a Saturday afternoon.
Great selection, helpful staff. Seems understaffed at times, lines can get long at checkout.
They dont have the stuff they used too. They dont alot of stickers or paper pages for scrapbooking no more.
I love crafts so Michaels is a great store. I end up getting more than I went in for.
Neat store, we found what we needed. The cashier was nice!
Not there anymore. Tried to go on 07/23/2021 and the store was permanently closed.
Good prices and selection. We go there for Cricut supplies.
Always has friendly staff and great deals. The 5 pack of painting canvases are such a deal Im in there all the time!
Quarantine Edition:I ordered some items on Michaels that I needed the next day. The website states if ordered before 3pm it is same day pick up. I ordered at roughly 12am. Then I called the next morning around 10am and asked if I would be able to pick it up by 12am. The employee said that I needed to wait 24-48 hours for the items to process to use. I responded with asking about the same day pick up. She responded we are getting over 300 orders per day, so you just need to wait for the email, and then she hung up immediately without giving me a chance to respond.Her tone was rude, but I try not to use that as large impact in my reviews. We all have our rough days.However, If your website FRONT PAGE says same day I expect to get it same day, or at least some type of consideration, or apology from the staff to say we are working as hard as we can. I understand things go wrong or you get busy but I wont tolerate being hung up on from a large business. Im sure aside from quarantine, going to the store would be a fine experience, but I will never shop at this location because I expect decent customer service whether you are busy or not, in person or over the phone.
Staff was great and very helpful.
The Michaels is always clean and organized. Staff are sweet and helpful. My only concern is that not all employees enforce the mask wearing which is the stores policy.
Not closing!Was misinformed this store was closing. Not true!
I was looking for art supplies, found what I needed fairly quickly. Some of the sale prices were really good.
So much to choose from!! Got my Daughters decorations there for her cap.
Sadly its closing down so I dont think reviews matter
Good price s.
DIYer heaven. Anything you need to satisfy your crafting needs
Wonderful staff friendly and helpful.
Great friendly cashiers extremely helpful. But lacked any adult orientated coloring books.
We found everything we needed for my wifes craft.
Has a large supply of yarn but the check out line was too long. I think few worker due to covid19 or the Christmas holiday.
I fell in love with this place, just after my FIRST time I was there.. Im a avid crochetor and the yarn that is available is amazing!! Plus they have a awesome rewards thingy 😉.. youll NVR be disappointed here.
Good place and good material if what youlooking for at this place
Store closing ..not very good selection left
Great local shop for both same-day craft supplies and framing of finished works. Also a bonus UPS access point.
Friendly. Courteous, was very helpful on a price that was found wrong.On shelf.Thank you
Was told they were closing up shop. Not true, thankfully
Great picture framing.
I love getting the mystery boxes. Always cool stuff. And if youre looking for craft stuff you will find it here and it will most likely be on sale at a pretty good discount.
Awful. The place is a mess. The line was at least 20 deep with 3 registers going slowly. Its a shame this place stayed open here and the one on Hwy. 100 and National closed. Such a dump!
I dont like the fact they spend money on ads, then when you get there and ask, your told we had the merchandise since August, and sold out 3 weeks ago.I dont know where they hide it at, because weve been in this store probably 3 times since August.Plus it was the sale price that drew us back in.So, you were sold out 3 weeks ago than why would you spend the money on an ad to liquidate merchandise thats already been liquidated? Ads cost money!Please dont try and convince me that ads are made up months prior.I also dont like that beggers approach you in the store with sob story mooching for money.Very uncomfortable.
Love Michaels, the lines were very long though
Always so willing to help. Framing and general checkout were so nice. Great clearance sale.
I love this store because it has a lot of great stuff that is hard to find anywhere else. The only issue is a lot of it is expensive. Otherwise the staff is friendly, store is always clean, and you can come across great finds...
Friendly staff clean organized helpful staff
Came in for Lucite, found epoxy resin, had very nice employee assistance. Clean, well organized store, lots of fun ideas all over!
Pleasant shopping experience. Friendly cashier.
Good service. Great discounts. Would give 5 stars if masks were REQUIRED
No clearance aisle and way over priced
They okay, its not the same since the coronavirus.
Had what I needed. May go back for some sale items.
I just usually go for the access point but the store is clean
Looking for paint. Not a big selection . A lot of items on clearance right now. Quick check out and nice customer service
Irene @picture framing is fantastic! Spent a lot time helping me to select the right matting, framing, etc
I love coming into the Michaels craft stores. The staff is always ready and willing to help you find what you need. The store is always stocked with all your crafting desires. Take your time and find new treasures and be inspired to try new ideas.
Making room for new inventory but now minimal jewelry making supplies.
I found what I needed (and then some). The staff was very friendly and helpful.
Had a print framed there, & it turned out Beautiful! Customer service is top notch!
We always find just what we need at Michaels, if anything they almost have to much to choose from (just kidding, Michaels please keep the awesome selection you do). They always have deals, especially if you sign up for their rewards. You will get emails that offer you coupons that have some discounts/savings. The store is always clean and neat. The employees are always helpful. I was in a bit of a rush and needed help finding something today and she dropped what she was doing to show me where it was.
***** Simply The Best *****Called to inquire on the process to order online for curbside pickup. So wish I would have caught the womans name who answered (Sunday, 5/10 ~ Mothers Day approx. 3ish) as she was so pleasant and professional its been a long time since Ive received such impressive service. It is employees like her who make the store what it is, keeps customers coming back, and what corporate should be grateful for having such an excellent representative of the company. Hopefully Ill be able to find out today exactly who I spoke with so this review can be updated to give her the credit she deserves.
5 stars for another Michael
Found everything I needed. The staff asked twice if I needed any help finding an item. Many great sales. Checkout clerk was very careful to wrap fragile items. This may sound simple but I appreciated that she looked me in the eye when providing my receipt and told me to have a great day.
Has all you need to start your next hobby.
I bought tops for 3 tiered carts that will be presents. I bought online for in store pick up. They were very nice to work with.
Love Michaels aroma oils
Good to see we still have a decent craft store. Very helpful employees.
Nice selection, poor customer service. I had a return to take care of and had the receipts to do so, yet I was still given a hard time. The cashier was quite difficult to deal with and I finally asked to take care of the return with a manager.
I love their photo frame selection and their sales are pretty good. Low key store, pretty chill place. Only thing that would make it better is some old classic hits playing. Like foreigner or journey or something.
I love going to Michaels, but with everything going on right now with the virus, the employees could be nicer and not rushing people to leave as soon as they arrive!! The woman was older and very rude saying “try not to touch so many things”, very rude, if they’re attitudes are like that they might as well close and not right away kick customers out when they’ve barely stepped one foot in the store!!!
Nice store...crafters playground!!!
Nice selection on just about everything. Much better than hobby lobby.
They had what I went for, the staff was friendly and helpful. I was in and out in no time!
I love the yarn selection.
Workers were very nice! I never have a bad experience here, its always organized, and if need help I always can get the help I need without someone having attitude.
This store has recently really tanked in terms of customer service and product quality. The last several times that I have gone in the workers do not know where certain products are and pass my questions from one worker to the next. I am really frustrated that during the COVID19 shutdown I placed a curbside order for 1 skein of yarn and I was treated rudely for picking it up in person at the curb instead of in a car (I was walking to get my exercise in for the day), and when I got home I found that the skein that they had given me had clearly been returned before and the yarn was in bad condition. The tag on the yarn was completely hand written on register paper. For me this sealed the deal that I will be heading down the street to WalMart from now on.
Great customer service and friendly staff!
Great prices, great employees
Very nice.. The yarn section is small at this Michaels the. They have such awesome holiday selection
They are having a clearance sale on their stamps and papers.
Had pretty much everything one could be looking for craft wise.
Employees are very helpful and knowledgeable. Prices are very reasonable. Sore on Loomis Road is very well stocked and clean.
I LOVE visiting Michaels, especially during Halloween season. We were in a rush, though, so no browsing the craft books, enjoying the ribbon section, or dreaming of colors for cakes. Finding black, brass, or copper clip-on earring hardware would have made it perfect, but they dont offer them yet.
Love the selection of beads and stickers. Prices are average. The staff is always friendly and helpful.
Love Michaels! Coupons every week how can you go wrong with 50% of a item or 30%off total purchase. I paint and draw, the deals they have with 70% off canvases or buy 1 get TWO FREE! Craziness.
It is a craft store. If you have been to one you have been to them all. They do provide extensive coupons. Otherwise pay attention to their website.They are great for either new fans or first timers.
They price matched what we were looking for cause hobby lobby was closed on sunday and also set my son up with future discounts in his email. All in all a good bargain for name brand things
Disorganized, half empty, and checkout line not clearly defined so people cut in line and no employee corrects or assists. Been to 4 Micheals today, this is by far the WORST Ive even been to and will never visit again.
I love the store has a good costumer service.
Just bought colored t shirts for $2 each. I waited for this sale price. They rearranged the store...nice remodel. Always use my 40% off coupon. Sign up for Michaels app to save money on great craft items.
They have cute stuff and my daughter who is an artist and buys these outrageously expensive tools, sometimes gets a deal on them. Not Copic markers tho. Get their coupons from the website while you wait in line.