This isnt my first time using Felsing. I love their services. Their prices are fair and they are honest!! They diagnosis with confidence, not guessing. They always know exactly what the issue is and repair that exact issue, not trying to make you pay for a million other repairs that MAY not be crucial. They are always upfront about if its necessary/safety concern or if it can wait to be repaired. I love that about them alone. Prices are fair and customer service is undeniable!
The Felsing team went above and beyond to have the brake work completed by the next morning, and to minimize the inconvenience of having to leave the car overnight. I was extremely impressed with the arrangements they made to get everything done. Highly recommended!
Felsings always does a Great Job when we bring our vehicles in for service. Thank you to Matt for making my son’s first experience on his own a Great one. He kept him in the loop on the status and went above and beyond to help him get his car repaired and back on the road.Thank you!
Wonderful customer service and work done! We have been customers for about eight years and have been so grateful for the service they provide.In this recent instance, the check tire light came on. I called to see if they could look at it as I know they are scheduling a couple of weeks out for some jobs. I was told they would fit me in. I immediately went and in an hour they diagnosed the reason for the leak and fixed it. What was especially considerate on their part is that this was a Friday before a holiday weekend.
I adore Felsing’s. I have never felt uncomfortable or pushed to purchase something I do not need. The staff are all incredibly knowledgeable, kind, honest, and are great at explaining their work, and I will never take my car anywhere else. I cannot say enough good about this shop.
As a young woman, finding a trustworthy auto shop is a little daunting. In my experience, the people at Felsing have integrity and do the best they can to take care of their customers even when they have a beater car like mine. I’ve never felt like they were trying to rip me off and I cannot say the same about other auto shops. Glad I found them.
I scheduled an appointment to have a fuel pump put on my vehicle after a 2 week wait. Felsing looked over my vehicle they stated that I needed repairs done in my break lines that I recently had repaired with a 90 day warranty from another shop. I explained that I wanted to give the shop the opportunity to fix what was repaired wrong on my break lines. Felsing stated that if I didnt make the break line repairs with them they wouldnt do any other work on my vehicle. With that being said I reached out online to contact the owner regarding there policies and procedures the number I was given was to a relative that stated the owner was on vacation. The next morning I called the shop and was told that since I tried to reach the owner thats not how they do business and requested I pick up my vehicle and no repairs will be done. No one should have to feel strong armed in making repairs especially if you have a warranty on the repairs that were made its only fair to make a wrong right.
I have been using them for a while and they always provided honest, reliable, and thorough service. Their kindness and courtesy are outstanding. Highly recommended.
Ive taken my car there several times now, wonderful experiences every time. They are very helpful and thorough when explaining the issues with the vehicle.
Always a positive experience! The staff is very friendly and I never feel taken advantage of as a customer. They will take any amount of time to explain any repairs needed to ensure I understand what is wrong. They are fair and reliable.
Felsings did a great brake job on my 05 Grand Marquis. Honest, tinely and fair priced.
It is so nice to have a mechanic in the neighborhood that I know I can count on. These guys are always super friendly and more importantly are always straight up with me and only recommend repairs I actually need.
I love Felsings!! They are very honest and they don’t try to screw you over! They do great work!! Highly recommend going with them!
I can’t comment on the service but I can comment on the customer service.I called about getting a check engine light on my vehicle checked out.I called short notice in hopes to getting squeezed in at the end of the day or at least getting another time scheduled.The guy on the phone proceeded to laugh at me when I asked if they had openings at 4PM instead of proposing a new time. I thought this was very unprofessional. I get it was late minute and should have called sooner but laughing at customers like that is not professional.
Good honest work done at a fare price.Ive been taking my cars there for about 5 years. Will not go anywhere else.
This is a great place, they are honest and fair! I will take all my vehicles here as needed. . Peter is great and the mechanics are excellent!
These are HONEST people. If your bill estimate is lower than they expected, your total is reduced to reflect that. Very professional,friendly and HONEST. This is my place of business for quite a few years. Less expensive than others Ive had. You WONT be sorry. I have TOTAL trust in this businessand you will too..thank you FELSINGS.
Its a great relief when you no longer have to search for a reputable and honest auto shop, because I found it here at Felsings.
I have been coming here for a few years now and have always been more than satisfied with the customer service and their honesty. I have been to quite a few mechanics and by far this is the best in town.
Replaced a tire. Same day. Also, looked around and found a rim for the spare tire. Took extra time to locate the rim until they found one at a reasonable price, then installed it on the spare.. Typical great service from Felsings.
Very impressed!Had my car towed here by AAA, ended up being my starter and a battery cable.I asked them to look at another issue. I received an email with a link including some photos of my repairs that were needed with quotes and I could easily click approve or decline service.Very detailed, efficient, personable and I can say I trust this place!
I have used Felsing Service several times. Each time I have received great service. It is nice to do business with a honest company, with great customer service.
Pete was very helpful in explaining into detail what was going on with my Honda Pilot great communication
Happy customer for over 20 years!
Good trustworthy people who are skilled and have reasonable rates. They monitor issues and only do repairs that need to be done.
Quality work, honest price, friendly staff
Had two burned out headlamps - was able to get immediately and have the issue fixed within 15 min.
We have been going to Felsing’s for years. They are honest, do good work and charge a fair price. I would highly recommend them.
Ive been going to Felsings for close to 30 years. There are a great many extremely positive comments that I could go on endlessly about but the greatest of Felsings traits is their trustworthiness. When Felsings identifies an issue with any of my vehicles I always can trust 100% that it is the absolutely the truth. I have recommended Felsings to many people.
Love Felsings Service! Honest and hardworking!
Quick and painless. Honest and affordable. 1st time customer and will come again
I highly recommend Felsing Service. They are trustworthy, honest, and do quality work.
2006 RR HSE An out of towner drove my personal car across country to stay in MKE for a few months and needed an oil service once there -These can be very fussy cars, and often require specialty diagnostic tools and software. I have a love/hate relationship with mine and know the difficulties. All the certified Dealers in the County were weeks out for a simple oil change appointment so I called Felsings. A priority of mine for getting service was assurance that the diagnostic tools used would correctly interface with the car to reset the maintenance computer. A few minutes on the phone with them learning that although Felsing Service does not specialize in Landrover, the tools they have on hand were supposed to be able to interface correctly, and best of all that could fit me in same week so I accepted and dropped my RR off.Later in the morning, they called me to HONESTLY let me know that they before doing any work they tested out their diagnostic tools, and despite the literature, it just wasnt interfacing in order to reset the specific oil maintenance monitor, and they knew that was a specific request. Instead of doing the work first then finding this out, they took the time to actually listen to, and respect my request and took my input seriously about the challenges the on board computer can present to figure out up front they couldnt reset the monitor, and recommended an independent shop nearby that specialized in British cars that I would have spent a lot of time finding on my own. I was not charged at all, despite time spent on their end validating their equipment and trying everything they could including running a complete diagnostic (which they gave me the report free of charge). I did take my RR to the recommended shop and had a very nice experience there. It was clear to me that they operate with integrity, including having good relations with their competition in the area.
Alrighty folks, so we have a 1995 Chevy Van G20 which wouldnt start one day. We tried to jump it and when that didnt work we had it towed to Felsing. Got a call later that day saying the brand new battery was dead and needed to be replaced. They also told us that our beloved Reggie was not roadworthy and an accident waiting to happen. If we wanted to be safe driving our van we should at the very least have the work listed below (which totals over $1600) completed. Now, we paid $3500 for this van and so werent very interested in dropping half that price on all these seemingly life-threatening repairs.However, we started to get suspicious when we saw they suggested replacing the windshield wipers, which we had literally replaced a few weeks prior. I also consulted with another mechanic about the intake manifold who suggested a van this old would benefit from a simple $5 bottle of K-SEAL, rather than a >$700 replacement.The goal for Reggie was to serve as a mini RV as we set sail on the open road for a couple months this past year, so as you can imagine, plunging this much money into a past time wasnt part of this plan, but being scared into thinking that we could hurt not only ourselves but others in this accident waiting to happen, non-roadworthy van was pretty uncool.Fast forward six months and 10,000 miles later, Reggie is going as strong as ever. She traversed vast deserts, drove along tropical swamps, and climbed sweeping mountain ranges. All she needed along the way was a couple oil changes and some solid photo ops in the majestic landscapes (pictured below).So my advice to you, reader, is save your money and take your vehicle down the road to Pauls–our battery went low again, not long after being replaced at lovely little Felsing, where our man Paul diagnosed it with a lose connection and sorted it so that the battery wouldnt shift in its cradle. It never died again and HE DIDNT CHARGE US A CENT! He also talked to us about what our goals for Reggie were and respected that shes nice from far, but far from nice and we are just fine with that.tl;dr: felsing is a money trap, go to Pauls less than a mile down 92nd
Great work! Done by good people.
Nice folks and done in a timely manner. I will continue to patronize this local business.
Glad I found this place. Needed my AC system refrigerant recovered (legally cant do it yourself!) before I replaced the compressor. Left my truck at 7:30, and they basically had it done by the time I finished my walk home. Price was half that of Firestone. Pretty sure they took a loss on the time my truck held up a bay. I may take my truck there for transmission fluid change if I dont want to deal with the hassle of doing it myself.
Solid company. Refer everyone I know to them.
They were able to take a quick look at my car and make a fast repair in between appointments, even though they were booked for days in advance. It was a quick turnaround and a good price, they were fantastic to deal with. I will be going back if I have any issues with my car in the future.
My father used to come here in the 80s... I have been ever since... Wouldnt use anyone else in the city!
The customer service at Felsings is excellent. Very easy to work with, can work with your schedule. They make clear the work that needs to be done and are very reasonable. I would highly recommend!
Delivered a great service for a reasonable price. They communicated well during the process to resolve our cars issue. They delivered on time and within their quote.
They are always easy to work with. This last visit, I called and told them what I thought needed to be done. Made the appointment. All the work was done that day. And they called several times to give me updates as to what needed to be fixed and where they were in that process.
Felsings saved me this morning. I stopped before they were open with a flat tire. Pete welcomed me and Joel had my tire filled before I could say Good Morning. Thank you so much!
I felt valued as a customer from the very first time I called. My concerns with my car were addressed promptly, service was high quality and finished on schedule.
Thank you for your help. Everyone was fantastic and explained everything to me in detail.
Felsing Service gives a personal touch to auto mechanics. They are always willing to give honest, comprehensive advice. They answer all of my questions with attention to detail. I have never been disappointed with the value of service I receive.
Felsing Service always delivers above and beyond. They take a personal interest in their customers. They know your name and really care. The last service I needed on my truck wasnt as easy as initially thought and took more time than expected. They did an outstanding job and honored the original price quote.
Took my car in to get worked on before a road trip that day and they did everything they could to have it finished quickly. Great service both at the front desk and behind the scenes. Hands down would recommend!
Thank you so much for helping me out today with my flat tire!!!! For you to send your guys over to Speed Way to help me out is beyond appreciated! I will let everyone know to use you for any repairs & service. Thanks again....so appreciated!!!!!
Pete and the mechanics did a outstanding job on my 350z. I am very picky with people servicing my car and happen to choose the right shop and people.I hit a curb, my tire blew out and thought my suspension was dead. They explained everything clearly and turns out I just needed new tires and an alignment. I thought I had to spend more than I expected but they saved me. Their prices are reasonable and service are honest.This is my new favorite shop!
The Good: Honest, Reliable, Almost always get work done sooner then projected, Terrific small business style customer service, Offers full vehicle diagnostic for things like lights, fluids, wipers, Cleaned front interior of my car.The Bad: A couple of times I had been there the price was appropriate (from what I had researched), but other times it was steep for the parts involved (in this case it was full brakes).Overall Verdict: Recommended
My wife and I have had our cars serviced at Felsing for over 20 years. Weve been very happy with the quick, friendly and excellent service. I have passed this info on to many of our friends and they too have become loyal customers.
In the fall of 2018 I brought in my 2011 Toyota Avalon because a caliper fell out. Normally I try to do maintenance like this myself (could explain why the pads wore out and the caliper fell out). They redid all the breaks, and it was like having a new car. Much better than I could have done. It hurt my pride, but every time I step on those breaks, I think about how much safer the car is now. Im impressed with them. Of course now I come there for everything thats serious or I cant figure out myself.Theyve changed my oil. Tuned up my cars ignition system, replaced brakes, replaced halogen driving lights, vacuumed, plus more. They stand behind there work. Couldnt be hslpier.
Ive been a customer for a few years. The service has been quick, cost clearly explained, and the manner in which they treat customers is top notch. They have surprised me by how they go out of their way to make something I dont enjoy doing much easier.
Great experience. Dropped me off at my house, didnt figure out what was wrong with my car so they didnt charge me at all for any of the diagnostics or labor. Thats an honest shop. Ill go back.
Ive been taking my cars to Felsings for 20 years. They are honest and thorough. I totally trust them and would recommend them to anyone!
Felsings has always done a great job for my family, offering fair, reasonable prices for quick reliable service. My family has been going to them for years, we are on our second generation now. Felsings is the best.
I and my family have been customers with Felsing service for over 12 years and I must comment on the professionalism and speedy service they give their customers. I am a senior citizen now with family and friends who swear by their work ethic. Integrity is what is displayed in communication with customers. In a world where many businesses look to the number of turnouts in service. Felsings deliver Quality service in an expedient manner.I am 58 years old and very leery of auto shops, but I learned that there is a Good Auto Mechanic business here in Milwaukee that prove Excellent Quality and Service.
I n 1971, I stopped for gas at the service station on 82nd and Capitol Drive. I was so impressed with the friendly service that I kept going back, not only for gas, but for oil changes and other needed services.I have been taking my car to Felsing Service for 44 years and have always received wonderful service. They not only have skillful mechanics, they are also very honest and easy to do business with. I couldnt be more pleased with the service I have received over the years.The above review was posted under the name of Betsy Bloom, my niece who lives in California. Im not sure how that happened, but I wrote the review and stand by it today. The only update needed is that I have now been going to Felsings for 45 years.Janet Doyle -- 10/15/16
I just received outstanding service from Pete and crew at felsing, greeted me soon as walked in door, was very respectful, explained everything so i could understand,pointed a couple major hazards out,I would of never noticed,repaired car in a timely manner,even saved me some money from original quote, thanks pete and crew for awesome service, will be getting alot more business from me in near future, and recommendations to others to get repairs down at your shop.
Found my cars problem in a short amount of time, reasonably priced, and great customer service to top it off. Thank you!
I have been a customer for over 25 years and Felsings have always been a great place to have my cars serviced. The pricing is fair and thy are always honest. I only trust my two cars to Felsings!
Professional and helpful people, up front communication, quality work.
The staff at Felsings was very friendly, helpful, and they were able to help me out last-minute - very much appreciate their service and would highly recommend Felsings to anyone.
Very honest about pricing and super knowledgeable about vehicle needs! Great Service
Always the best service and staff. I have been coming here for over 10 years, with no complaints
I like to patronize smaller, privately owned neighborhood shops, so I thought I found a gem. The first two times I brought my vehicle in for service, I felt Felsings provided quality repairwork which cost less than other places. However, on my third visit, I discovered issues with some repairwork done by Felsings and they were very reluctant to repair the error - believing that the error was not their issue. In the end, they did make the repair. A few months later, I requested estimates from Felsings for two separate service visits. Both estimates were substantially higher than my Acura dealer (which dealer also provides me with a warranty on their work plus a free loaner vehicle during service). I will give Felsings 3 stars, however, as their shop is clean and the work has been done timely. I also feel they are trustworthy and will not recommend unnecessary work be performed. I would simply recommend getting additional estimates to confirm their charges are in line.
Our family has been going to Felsings for service for over 25 years. Their service is outstanding! They are always concerned about getting their customers the best service for the best price. We used to live 10 minutes from Felsings so, it was very convenient, in addition to being the best place for service and repairs. Now we live 45 minutes from Felsings but we continue to go there exclusively because we think they are THE BEST!
The staff at Felsings were all very courteous, honest, reliable and expertly skilled in the diagnosis and repair of my vehicle. I had my car serviced once in the past year, when I was living temporarily with my sister as I remembered the excellent service Felsings had given her, my parents and myself(when I resided in this neighborhood over 25+ years back). Their patience, honesty and their technical expertise is what brought me back a second time for recommended service this year, even after I had moved back to my Waukesha home.
Weve been going to Felsings for over 30 years and besides the quality of work being top notch, Gary, Ron, the Staff and mechanics have always been so nice and professional with us!*! They have never let us down!*! We Thank Them All and Totally Recommend Them!*! T.J. & Judy Allen
My recent experience at Felsings last week was, as always, excellent. Whenever I take my car in there for service, I no longer get that sick feeling worrying about needless repairs I will be told I need. At Felsings, I KNOW they will treat me with honesty and concern for my dollar. They always get my repairs in and done quickly, and they always tell me clearly what needs to be done and what it appears might be coming down the road. If an optional repair is more cost-efficient to do now, they tell me that too, but ALWAYS, the choice is up to me. I have so much respect for the fact that Felsings has been in business in our neighborhood for over 90 years - and much of their business is based on repeat business. I have recommended Felsings to others and will continue to do so.
Honest and quality service, #1 for vehicle service for me.
You can TRUST FELSING SERVICE for all your vehicle maintenance needs!