Such a great towing company! Adam is professional and at the same time knows how to treat customers right. He even reminded me to treat people the same way you wanted to be treated. Thank you again Adam! And may you continue to be the best employee of them!
Ive always had great service with Prairie. I love that they come so quickly. I have roadside assistance with my auto insurance. I waiting Almost 2 hours for them to come. I called Prairie Land, and they were there in around 15 minutes. The gentleman who came was very nice. Will always call them when Im having car problems. Thank you
These guys are fantastic. They beat AAA’s time by over 6 hours. Extremely professional, quick, and friendly. They seem to have the best towing technology as well—I was so impressed by the truck lift. It really does the process along. I would strongly recommend their services and will be going back for sure.
They were great. They helped get me some boxes, helped me understand what was happening with my totaled vehicle, and made me laugh for the first time this week since my accident.Thank you for making this process in saying goodbye to my car just a little bit easier!Sincerely,Falon Marie
How do i wait for a driver for over a hour and im literally in walking distance from them. All they would say is there was a schedule mix up. Will not use again.
Online hours say open 24. Posted hours say open until 4:30. When we showed up at 4 it was closed. Then we called and were told hours are 9 to 3.
Prairie Land Towing is about the most unscrupulous bunch of rip off artists in the towing business, and thats saying a lot. My motorcycle was involved in an accident on the highway and I gave them express directions to take it to am address. The tow truck driver took it to their impound lot instead and they charged me excessive storage fees ON TOP of the tow charge of $260, totaling almost $1K. Do not trust them or use them.
They overcharge people they rip people off their garbage
Predatory towing company. Laws need to change so that a company like this cant charge over $400 to get your car back after they steal it.
I have a vehicle that had not been running for over a year. AAA contacted Prairie Land Towing and they were at my house within the time frame given.The drivers name was Nick. He introduced himself, then told me step by step what the process involves. He explained everything perfectly and was very knowledgeable and patient.I would definitely recommend Prairie Land Towing! Call #150027753
I had a very negative experience with Prairie Land Towing.This last winter I got two tows from them in a row. The first one was contracted through the state to get me off the highway and the second was to get my car home from one of their own trucks. Unfortunately, the way my car was towed by their second truck through the snow the whole front section of my car was nearly pulled off. (The car was facing backwards during the tow and the front air dam acted like a shovel pulling snow into the front of the car.)I had a lot of back and forth with them, which at one point resulted in their rep saying they were responsible then later involved back tracking. Basically, they acted like it was impossible that they did they damage to my car, which was directly related to the tow. (The only way the damage could have resulted the way they thought it did was if I had driven down the highway backwards for a good while.)I ended up having to eat the deductible for their mistake. If you must use them take a lot of pictures before and after, and only let your car be towed on a flat bed truck.Maybe theyre fine to deal with if you dont have a problem, but if you do its a huge hassle and they act like youre making something up. Im never having them touch another vehicle of mine again.
Kyle was very friendly and helpful. Ill be calling them if I need to get towed in the future!
It was a long wait so we did a blind pick up. Our driver called once he was on location and told us the eta of the car. He was the nicest guy ever too. The prices were reasonable. I highly recommend.
Awsome people they actually feel for u and whats going on I love this place
To Whom it may concern:I had excellent service. The driver was very friendly and only had to wait a max of 15 min. Ive never experienced this kind of service in my 64yrs of life. I even remember they called him Breeze. Very respectable young man!!!!Thanks for the GREAT service!!Call# 1400 42 097
This has been by far the best towing company I have every dealt with! Jacob did an amazing job he opened my locked car within in seconds! He was so polite, he was just great!Call# 30152
The receptionist was completely unhelpful and rude. She treated us terribly and was not accommodating at all. No one wants their car towed, and she was very, very rude throughout the entire process.
Giving a five start because of the awesome service. The communication was awesome and the guy who came didnt make any excuses per the weather. He was on time and really quick and efficient.
My family needed our van towed and Prairie Land Towing came to the rescue! They came right away and were very friendly/professional! Prairie Land Towing is great! I highly recommend them for anyone who needs their car towed! Call # 25398
Im a AAA Member and has been since 2004,but never had a bad experience until Saturday June 25, 2016 when I waited almost 2hrs. Just to be told that the tow company had to accommodate the police call first.I was so outraged with the dispatcher at this company, stated his name was (Wil ) who continued to give false info to me, then later cancelled the tow without my knowledge until I called back to AAA who tried to accommodate me by trying to get another tow company to come out which would have taken another hour. My advice to anyone dealing with this towing company is try and find a more reliable, competent, and professional company.
My experience was very, very good. Mr. Lamonte whose call number is 32470,. He was wonderful and did a very good job and got my car to my home safely. I thank you very much for having such a good person working with your business.
Lamonte is the absolute best there is. I needed a tow and he was there within the hour and got me home safe & sound. Very professional. Prairie Land Towing is the place to call for service. Keep up the good work. Call #19671
So proud to be a part of the PLT family! Co-workers are awesome and really know how important Customer Service is. I am super impressed how clean we keep our trucks and would be comfortable with anyone of my family members riding along!Melinda :)
Drivers here are great! My car broke down on a Friday night, and the service center that AAA directed us to was closed on Saturday. The driver didnt leave me there and towed my car to one that was open, and my car got fixed the next day at a very reasonable price! The driver was also very personal and interesting to talk to. My tow truck wait time was quite reasonable (45 min with city traffic). I would definitely recommend Prairie Land Towing! Call # 160030951
I usually never leave reviews for anything- so when I do I mean it! Prairie Land Towing came to my aid after calling AAA for the second time in one day. I am not car savvy at all, I was clearly upset and felt confused as what to do. To my aid came a guy named Joaquin- who was nothing but helpful and polite the entire time. He even explained to me everything he was doing as he was doing it- I felt much better knowing everything that was going on. He provided GREAT service- he helped tow my car home and understand the issue my car was having. Wonderful company- if I need towing again this is definitely the place to call! 160052921
Price to be expected. Decent drivers. Business but friendly
They got there quick, but when they got there they tried to drag my car on to a flat bed when the tire wasnt attached because the ball joint had broken. by attempting to drag my car on to a flat bed they turned a bad situation into a worse one y doing body damage, and ruing what was not broken yet on my suspension. they turned about 800 dollars worth of work into around $2500 to $3000 worth of work. probably the single worst towing experience of my life. they then said that this damage was to be expected during the towing process. the could have just used the wheel lift from the beginning and avoided all of the damage that they unnecessarily caused to my car.
Extremely fast and very helpful. Our driver was very respectful to my elderly father and took time to explain everything. Would definitely use again!Call # L40040685
Praise Land Towing was there just when I needed help most! Jacob was calming, reassuring, and got me to the repair shop in no time! Thank you for providing such great service! Call #29366
CALL #150061858Jared was phenomenal. He not only towed my car to my apt, but helped to figure out if my battery, or alternator were bad. Thank you.
Lamonte is the reason I went out of my way to write this review. He saved the day! He took his time and really did everything he could to make sure my car was properly taken care of. He actually fixed my car himself. Its good that they hire such knowledgeable and polite people. I will make sure to call Prairie Land when I need assistance from now on!
Driver Lamonte showed up right away. Very friendly and knowledgeable about my vehicle. I would definitely call these guys again if I need a tow. Call # 31846
Worst service in the City took over 5 hrs., to arrive. Upon Calling customer service to ascertain an ETA someone answered then, placed me on hold & abruptly disconnected the phone. And this happened not once, but 2 times. About the best thing that happened when they did show up was the driver. He was professional, polite and extremely apologetic.
Extremely fast service! My driver was very polite and helpful. I would definitely use Prairie Land Towing again. Call# 140041690
I recently had to get my car towed. Fabrice was the tow truck driver and he was very helpful, on time, friendly and did a great job. Everything worked out great and I would recommend Prairie Land Towing and would use them again in the future.My Call number was: 160009858
Took them 20 hours to show up for a tow. Receptionist was extremely rude and dismissive when I questioned how long it was taking .
Wow! Wonderful people and so very helpful! They were just amazing! 10 stars from me!
I was stranded in a busy intersection in the sweltering heat and they really came through for my family. Lamonte was extremely effective as well as so kind. With the heat index over 105 my kids were dripping with sweat and he immediately pulled out cold water bottles from a cooler. I couldnt have asked for better service.
Today I needed a tow and called AAA who sent over Fabrice, call #150046002 from Prairie Land Towing. He was very polite and very helpful. I would definitely use them again or recommend them to others.
They were cool but getting a tow sux
Antwon took really good care of my car. Thanks for helping me out and sending someone that made breaking down a little easier to take!
My wifes BMW would not start. We thought it was the battery and called AAA for a start. After trying a number of things, a tow to the dealership was needed. A second call to AAA for a tow was done.Lamonte, Call #49324 -- arrived and prepared the car for towing. He was extremely careful and made sure the car was properly secured. We then drove to the dealership. At the dealership, they requested the car to be put inside the garage. Lamonte backed the car in and took all the towing equipment off the car. Not a scratch on the floor. Very professional job.Thanks for such a caring, hard working and skilled driver to take my wifes car in for repairs.
Whoever was driving tow truck 5217 today 6/6/18 was unprofessional. I literally watched him taunt people by the court house as he was looking for cars to tow. I understand its his job to tow cars but to taunt people, and laugh out loud and make a scene in front of a crowd was ridiculous. Although it was not my car he was gonna tow... I felt horrible for the people he was hawking. PLT maybe you should reconsider the people you choose to hire.
Im a disabled Marine veteran, on the morning of Feb 9, 2016 I needed a tow .Im not a patient man,and after talking if possible to about 12 tow companies and got the run around and all the rudeness on the phone I was gonna give up and drive my vehicle causing more damage .I said 1 more and thats it I called prairiland,and from the dispatcher to the drive was 5 star service. They were courteous and very knowledgeable of their service.they said an hour and they were right on time they were careful loading and unloading, all an all made a bad situation very bearable and salvaged my day .I will highly refer them to my family, friends and business associates thank Prairiland you are the bomb
Dont bother calling they wont come. I was stuck on the side of the highway, and I called Prarie Land Towing. I dont live in the area, so I needed to be towed back to Chilton. I wanted to make that clear just in case there was any problem with driving so far. The person I talked to assured me that it wasnt a problem and they would have someone out to help me in about half an hour and they would call to let me know they were on their way. The half an hour passed, it was okay with me because I figured they were busy. I finally got a call an hour and 45 minutes later telling me that they werent coming at all. Seriously do yourself a favor and call someone else!
My car is lowered and he still managed to get the car on the dolly and got it home safe. Lamonte was great! 55855 is my call#
Fabrice at Prairie Land Towing did a great job. Very professional, quick and was a great help! Outstanding job. Reference Call # 150044871.
Many thanks to AAA and Collin Sarasin with Prairie Land Towing on call #160023792. Help on Mothers Day was greatly appreciated - on time as promised, very professional and friendly. By the way - your prediction on repair was spot on! Thanks again for making my car frustrations less troublesome!
Worst service I ever received.I scheduled a towing in advance in order to avoid the delay. We set up for 10am.They didnt arrive by 1pm and didnt call to update. When I called they said they have more urgent calls and they wont be able to make it the next hours.Waisted my day!
Were scheduled to come tow me out this morning and I waited in my car for 2 hours and when they didnt show up, AARP called me back and they said that Prairie Lane CANCELLED MY TOW but they never called me to let me know and never called AARP. So, Im still stuck in the snow and now have to wait at least another 90 minutes for someone else to come get me.
I just wanted everyone to know about the great service I had 8-4-14 from PLT. I have a 3 year old at home and a six month old so you know my attention is always needed. The tow driver called and said he was on his way. I explained to him I had to kids and said he would give me another call when he was here so I would have time to do what I needed. He understood that my hands were full and was polite and speedy with towing our car to where is needed to go. He informed me what he was going and I felt good knowing my car was in good hands. Thank you for being patience with my screaming children and busy lifestyle and towing my car with ease. I would recommend PLT to anyone in the area hands down! My Service call # 140039722
I was assisted by Joaquin and he was very professional and on time with the towing. He even gave me some pointers on my vehicle that worked. I will recommend them to anyone!
Call # 10372I called AAA for assistance with our disabled car and the dispatcher sent out a representative from Prairie Land Towing (Lamonte) who quickly and correctly diagnosed and resolved our problem. If and when I ever need roadside assistance, again, I would definitely ask our service provider to please send out Prairie Land Towing . . . and specifically ask them to send out Lamonte, if he was available.
Was very happy with the fast, clean and friendly service. Definitely not happy that my car was towed and had to pay to get it back but they defiantly made it less dreadful.
They feel as if they will get pistol whipped on the north side and south side of Milwaukee. They also feel as if the people that live on those specific sides of the city are ghetto. I highly discourage using prairie land towing because they are racist.
Awesome service and the driver gave me some very important info about my car when being towed because its a 4w drive. The car number was 150024411. Mr. Fabrice the driver.
Amazing service!! Friendly people, extremely helpful. Wonderful to work with.
Prairie Land Towing was awesome. Fabrise made my experience enjoyable.160031512
Lamonte showed up really fast, hooked up the car and got it towed to the shop in no-time. Great job.Call#35655
Had a great towing experience with Prairie Land Towing in Milwaukee! Lamonte was a consumate professional. Even though temperatures were near zero, he arrived within minutes! Lamonte was very professional and made sure the experience didnt seem as bad as it was. He even wished me a happy holidays! Fastest AND best towing service Ive ever received through AAACall# 57956
PLTs response time and service were excellent. Lamonte did a fantastic job with my vehicle and was a pleasure to meet.
Best place in town with great people who really care!
Nick McFadden was my tow truck driver. He did a great job! I needed to call for a tow thru AAA. He responded within 5 minutes and was at my location within 15 minutes. He made sure that my truck was safely towed to my local service station, Welks Automotive on 84th and Layton.Excellent experience!Thank you
Outstanding service, quick, speedy, safe and no BS! Fabrice was stellar and kept logic at bay when stress was becoming an issue. Good Stuff! Thanks AAA and Fabrice for a great experience.Rob Sket#140048646
Fast, friendly, the driver Fabrice was very nice and put the car right where i wanted it. thanks call #160011585
Its the biggest towing company im Wisconsin but their ppl skill are poor they have a handful of drivers who actually know what they are doing and the owners are the biggest idiots Ive seen
I used u series thid morning, they work with!ytime schedule and it was great.Also least Sunday my jeep broke down, ii call AAA, then 15 min late one of your driver call, then in another 15 mimn my jeep was on the flat bed, and ride with a young man, with great head of hair, and make the rifde fun. Thank you .
Absolutely the worst Towing experience ever. Had them routed through AAA and had an hour delay because of some city work that they had to do. To make this slap in the face worse the company was two blocks away from my vehicle and I was told that they were loading the truck and they will be there in 5 mins the tow truck came out and rode right pass me i flagged them down thinking that they were lost and they told me they werent in route for me they had police work to do and kept going. I dont care if Im stranded for hours i will never use this tow company ever and wouldnt wish their service on my worst enemy
The towing is overpriced ($130 to go less than 2 miles) but thats not even the problem, I could have been ok with that. The problem is that when my ball joint broke (the wheel was on its side, which is the reason for the tow), the driver tried to winch/pull the car onto the flatbed, the tire then moved and proceeded to crush the fender of the car and bending the strut (this happened at a gas station and is all on video camera as well). Once that happened, the driver assured that the company would contact us within 24-hours and pay for the damage. Only then did he decide to tow via wheel lift instead of pulling it onto the flatbed. Pulling a car up onto a flatbed when the tire is laying flat on the ground just doesnt make any sense and he should have wheel lifted from the beginning. If that is not bad enough, the company didnt contact us in 24-hours, so we contacted them. It took 2-days for the manager to get back with us to tell us that they are NOT going to cover the damaged they caused (he was also very rude and got loud with me when I challenged what he was saying)! So, I now had to file a claim with my insurance, which will be even more costly for the company than just fixing the damage they caused because they will pay for the rental car that is covered by my insurance as well.
No one LIKES to have to be towed...But...In that devastating, FRUSTRATING, face melting, eyes to the sky first-shaking, cursing the universe situation...ya need a little ray of hope...Enter : LamonteSuper NiceExtremely FriendlyClean Cool Collected ProfessionalYa know, when youre stranded on the side of the FREEWAY and AAA just cant seem to pinpoint your location and your phone is on 7% battery left...the LAST thing you want to encounter is some grouchy tow truck driver !Well, let me tell you, Lamonte made the whole awful morning seem a little less horrible.I can really tell that Lamonte takes pride in his work.If I ever need towing again...Prairie Land will be my first call !Thanks Lamonte for being a lovely person !Sincerely,Jess NielsenCall # 35093
My son and his girlfriends car broke down and they were stranded on a busy Milwaukee street on Thursday November 6th. I came to help and called AAA which hooked us up with Prairie Land Towing. What great service! Our call (55584) was returned promptly by tow truck operator Lamonte and within a short time, the truck arrived on the scene. Lamonte was completely friendly, professional and efficient and in a short time, the disabled vehicle was transported to a local service station. Lamonte and Prairie Land Towing helped turn a difficult situation into a positive experience and I cannot say enough about the service we received. I highly recommend Prairie Land Towing if you need a tow in the Milwaukee area, or anywhere within their service area.
LaMonte was very helpful and pushed my van down 6 stories in parking garage at St. Lukes Medical Center. He went above and beyond.Call# 43764
Lamonte was awesome. Quick and painless.
Great customer service and great towing.
Call # 150002523Fabrice was very friendly, professional and responded quickly to my call.Thank you!
Great service, thank you. Call # 150036258
Jay got there quick, and got it done. Will call again
Very unprofessional! Cant believe city of Milwaukee contracts with you guys
Lied about fee two people said they didnt go up get there it went up each day smh
I’m and out experience.
Worst company ever, they had a car there that was stolen and cops had to get finger prints they sent their first letter 4 months later and charged me over 3,200$ !
Best tow company around
They are basically thieves. Lied to me and charged me for unwanted service. No refunds or reasoning with these people.
Fast and reliable
Wisconsin largest
Sad
Be prepared to pay 4x more than you were expecting and do everything thru email because staff isnt on premises. A nice guy who works near by walks you through the convoluted proces on the weekend$400 to hook up to their tow truck, plus mileage$67/day to be in their lotWe are out over $1000 and havent even seen an invoiceAvoid this if you can.