Have been going to Southtown for years. Very dependable. People know what theyre doing. Would recommend to anyone.
These guys are very knowledgeable and they get the job done! They also provide excellent customer service. I will continue to go to Southtown for my future tire and auto needs.
Went for an emission test and found they stopped doing them due to covid. Funny they do everything else to vehicles. Guess theres a better chance to get covid with an emissions test!
Always fair and honest. We have used them multiple times for car repairs and they have always been great
The customer service person I worked with was not particularly friendly. Otherwise, a plug+patch as well as some other service, went quickly and easily as a drop in. I would have like to talk to the tech, but that’s ok. Prices were reasonable and car seems to be working well.
Called in the morning with hopes of fixing a tire that had a slow leak. Got in the same day without any run around and accompanied my schedule. Upon arriving asked how long is the wait. Was told half hour. In and out in 15 minutes. Very courteous with prompt service. Super impressed. Definitely would return again when services are needed and recommend anyone to give them a try.
I have been taking my familys vehicles to Southtown since we moved to WI. I have an older vehicle that requires a lot of work from time to time, and they have been taking amazing care of us. My background is from this industry and know the stress they can endure everyday. Lets face it a service adviser is one the top 50 most stressful jobs in America. Also the Techs are faced with diagnosing and repairing multiple manufactures, I am sure that is not easy. They have earned my TRUST and I am proud to tell people that are having issues with their vehicles to take them to Southtown Tire & Auto. Thank you for all that you do.
They are always so nice and go out of their way to take care of you
The service and work were fantastic. Reasonable pricing bAnd the people were outstanding. They listened to my requests and came up with great solutions.
They helped get me two new tires and an alignment. Awesome work guys !
Couterous & quick
My husband takes our cars here for everything. Quick to get in and out!
Chip and Kevin are always very efficient!
Absolutely PROFESSIONAL can’t remember the guy who check me in but very polite repaired my car and it runs A-1 now will definitely be returning & recommending family & friends to this location ABSOLUTELY OUTSTANDING WORK
Very happy with their service. They took care what I asked for, they had some recommendations and I took care that to no pressure. They took good care of me. Thank you to Chip and the technician..
I had a tire puncture (flat tire) I removed the tire and put the spare on then drove to Southtown and they plugged up the puncture.In about an hour. Average cost of 30$. I am glad its done I didnt want to drive on the spare (doughnut tire)I have to go (drive) to work tomorrow you know...Also friendly and kind folks there. I recommend you go there for tire service.Thanks for reading this good day.
This place Rocks! I just showed up without an appointment for my Emmisions test and they took me on sight. Took a whole 5-7 minutes. Great friendly customers service they treated this Veteran with respect! Definitely will go back to Southtown Tire & Auto for future business on my Ford F150!
Should not be listed as an emissions testing place when they are not doing emissions testing.
Very quick fast friendly service. I went there for emissions I had something wrong white it did not register and the canek came out and told me what I need to do to try to get it so that the machine could read it. Very helpful
Great place to get your car or truck fixed. Friendly staff that is very knowledgeable
Chip, the owner, has created an efficient and skillful team to take care of all your 🚗 needs. With friendly, fast and hard-working service your vehicle will be in safe hands. So excited to support this great small business!
We have been going to Southtown Tire and Auto for 20 years, great Technicians, Great service, a very qualified place to take your vehicles
Emission testing closed. You will only know if you call and wait or drive up.
Good service close to home got me in without an appointment even though they were busy the prices are pretty good did my work for good price plus let me know what else was wrong with and gave me a good quote
The always get the job done right and quickly.
Not doing emissions testing
They were so nice and fast.Really impressed
This place is awesome I strongly recommend it. Everyone there is friendly and informative. The prices are not over the top and they work really fast and do amazing work. I have taken several cars in for several different problems and never had any issues after with any of the work they did. I wont take my car anywhere else if I need a shop to repair something. South Town Tire is worth every penny!
Loved it so much I want to marry it.
I had to do an emissions test for my husband Als car. It only took a few minutes and I was able toget my husbands sticker for a fee
Ive been a more than happy customer for over twenty years. They truly care about the customer and the vehicle you drive.
Amazing, truck busted down half a mile away, at a job site, got a serpentine belt and tensioner done in 45 minutes and I was on my way. Stunned
Always great service, and very fair prices. Its always hard finding a good trustworthy place for auto-maintenance: But SouthTown on 108th is great.Plus, Jeff P is one cool cat!
They did alright..
My entire family, including extended family, had been coming here for years and I am here to tell you DO NOT TAKE YOUR CAR HERE. They are a company not to be trusted. Their customer service is awful. They sell substandard parts and do not stand by their products. We’ve spent thousands and thousands of dollars on their service and have had more issues than satisfaction. So disappointing. They overcharge you. Please please please if you have any sense of intelligence DO NOT GO HERE
Quick service great price
Nice and friendly people
My attendant was very professional and kind. I will definitely go back if I need anything done with my car.
Excellent service. Knowledgeable technicians. I have taken my vehicles here for years and they always fix it right the first time for a great price. I highly recommend you take your vehicle here.
I would give these guys zero stars if I could.I paid $900 for tires. They leaked like crazy. I took it back and they charged me $84 for valve stems. My old tires didn’t leak air.So now I’m 800 miles away with my new tires and the ride was horrible all the way.I had to have all the tires balanced. Two tires had no weights, one was improperly balanced and the forth was fine.WHAT INCREDIBLE INCOMPETENCEGo to Walmart, you’ll have a better chance of having it done correctly!!!
If your going for an emissions test, do not bother. Due to the virus they are not doing tests. Very little detailed shared when asked.
Went in for battery warranty work and my wife was charged almost $50 for a battery that was 100% under warranty. I dont understand what good the interstate battery warranty is and my wife had to pay charges that were that were not authorized ahead of time. This is super dishonest in my opinion. I never write reviews but if it saves someone what we had happen it is worth it. My hope is they can correct their procedures so this doesnt happen again. Update, after talking further with them about the incident, the part that was not cleared ahead of time was offered to be refunded.
I would rate it lower if I could. Took 2 tires in to have mounted and balanced and the mechanic ground my powder coat off my wheels. When I called and asked about it the guy called me a liar and said that they were like that when I dropped them off. Until he finally asked the mechanic to verify that he actually did do it. Then it was he was trying to help me out. Dont go here!
Staff is the best. My car trunk wouldnt open and needed a rare part to fix it they searched long and hard and they found a good used part and replaced it. Trunk still wouldnt open when I got home so went back. They took another look and discovered there was a wiring issue problem also and fixed it on the spot with no problems. Chip provided excellent service. Couldnt be happier.
I had a couple jobs done here, minor things like an air evap fix and had no issue. Took my car in a month ago for a wheel bearing replacement on both front wheels and its been a nightmare since; less than a month later took the car back only to find the new wheel bearings were already worse than the ones replaced, so they fixed it under warranty. Same day i drove it off the lot, a steering knuckle came loose on the freeway, took it back, they replaced it under warranty. Fine. Less than a week after that job, theres a grinding noise similar to the one my car made when i took it back after the knuckle went out, so i get to take it back again.Im satisfied that theyre owning up to these rerepairs and doing it under warranty, but come on. Ever since i took it in for 1 thing, all these other problems have stemmed forth.
Excellent staff. Reasonable prices, and they pointed out several things that needed to be monitored by me. Some were just maintenance issues, and a few could be safety issues that needed more immediate attention. No sales pressure, just information I should be aware of.
Nice people and awesome service!
Great service, quick, and knows what they are doing.
Honest and great service.
Good grotes at reasonable prices for tires and auto work. Never been disappointed. Great place. All employees are very professional and honest. I would highly recommend Southtown Tire and Auto Repair.
Staff was very helpful
Went here for emissions testing and I was literally in and out in 5 mins. The man was helpful and was quick!
Outstanding service been in the auto industry for 10 yrs and this is one of the best places hands down. Chip is a amazing service writer and manager would and will highly recommend Southtown to any and all my friends and family cant say enough of them.
Great place to take your car. Honest and fair quotes and prices. Wonderful service. Kris W
Good service, prices are fair for auto repair and they are honest.
Always great and honest!!
I am so pleased with the work the mechanics do and the guys at the front desk are awesome and knowledgeable. Their prices are fair and I feel like they are honest.
Excellent people. Very helpful
I took my Audi A3 to Southtown to have my front tires replaced due to my passenger tire needing repair. I had to return only roughly under 1k miles later. The drivers side tire pressure had dropped under 20 psi. I explained I was sold used tired by an employee in the store and the front desk worker continued to insist they do not do that. They blamed the issue on my valve and offered to fix it however I pay for the parts/labor. In the end, I was sold a pair of used tires that they stated they do not sell. that right there set a red flag off and expected them to tell me they needed to repair something else and me pay for it. The product numbers on the tires dont even match up with the receipt. As a customer I strongly suggest taking your money else where.
Emissions Closed Due to COVID as of 11/30/2020
Their customer service was high-ranking and professional. I will definitely use their services again!!
Friendly and professional. Been a customer for decades.
Great work, great customer service, fair prices
Nice place. Check it out. Good stuff
Great service and friendly!
They do the job right the first time for a fair price.
Quick emissions testing, friendly staff
All good services
THE BEST AROUND! I have been coming to Southtown Tire & Auto for almost 20 years but I am moving out of state and I will truly miss all the guys here. I was first sent to them by another shop after I was told by yet another shop I needed a new head gasket on my van so when I went to Southtown I told them that was what I had been told. Then Chip called me and told me the head gasket was fine it was something else very minor copared to replacing the head gasket. I knew then I could trust these guys with my vehicle repairs to be honest & fair at resaonable rates. Over the years Chip, Jeff, & Rick and now Kevin have been absolutely wonderful. They treat you like a person not just a way to make extra money. If they see things that should be fixed they let you know if it needs to be done NOW or if it can wait. I have recomended them to all my friends and neighbors to go to these guys and now my son uses them to even though he lives in Racine. I cant say enough good things about them. If you need a great all around shop who is fair and honest please consider these guys. I will truly miss them as my only car guys when I move to Florida (Ive used othe shops in the area whe I couldnt wait or get to them and have been lied to and taken advantage by other shops.) Thanks to all the guys & mechanics at Southtown for all the great years they have woked on all my vehicles. So if you need anything from just a emmisions test to new tires or basic maintenance to a compleat engine rebuild these are the guys to go see first!
Quick service for car emissions
Honest. Best place around.
Clean and friendly environment. Quick emissions testing.
If you need a GREAT place to service your car these are the guys
Pretty good
I have been taking my car here since Ive owned it. The staff here are good and they do excellent quality work.
Southtowns location is convenient because its on the way to work, so I took my car there for an emissions test. A few months later, my tire was losing air and the reading showed low tire pressure, so I made an appointment to have a patch and plug. I had had the tire filled temporarily elsewhere until I could make the appointment -- clearly, the tire was losing air. I was quoted a price for the patch and plug and after they looked at the car, they informed me that its actually the tire pressure sensor that had to be replaced. I had never heard of a TPS so had no idea what its function was, even though the name is self-explanatory. I signed off on it and then I was told that it comes in two parts, even though both parts are part of the same unit, so of course, I had to pay for the other part. Thats like buying a pair of shoes but being charged extra for the left shoe. Being a woman and having limited time to have this done, I was pretty much a sitting duck, so I signed off on this and had a new TPS installed for $125. A few weeks later, I mentioned this to a family member who is a mechanic after looking up the function of a TPS. He confirmed what I had read: the sole function of a TPS is to monitor tire pressure and send back info to the screen on the dash of the car to alert of low tire pressure. IT WAS DOING ITS JOB! My tire was visibly flat, and the TPS was reporting accurately! So why was it replaced? Well, I called Southtown and was given a roundabout explanation which wasnt going anywhere, and I knew I wouldnt get even a portion of my money back, so I just hung up. Moreover, I never got the defective TPS back! I was in a hurry, I mentioned that I had never heard of a TPS, and they ran with it -- they saw me coming. Shame on Southtowns owner for pulling a fast one! I really thought I had found a reputable mechanic, but I was sorely disappointed.
Always friendly and helpful!
Friendly, knowledgeable people, great service at a fair price.
Fast efficient and friendly for emissions testing
Quick emissions testing, in and out.
Chip and his team knows tires and what it take to keep a car safe
I’ve been going there for years, but every time I go there I get attitude or treated like I’m dumb. After today when I walked in the door and was given an attitude before even getting a word in, I am never stepping in this place again.
Amazing service and amazing staff!!! Thank you
Awesome servicr
Always good service
Staff are wonderful, very helpful
Great technicians, great service writers, and quality workmanship.
Great price for tire alignments
Always fast and reliable.
Great service!
Emissions test, quick and friendly.
Great
Gr place!
Very helpful
Browsed tires