I got my nose pierced here about 2 months ago and I was incredibly impressed by both the staff friendliness and the quality of my piercing experience! The staff is intentional and thoughtful in their services! You can expect a wait because they are trying to stay open amidst a pandemic and staff shortages, so go ahead and bring some work to do while you wait - It is 100% worth it!

Very Satisfied CustomerTl;dr: Professional and sanitary earlobe piercing less painful than a flu shot. Walked in at 11AM, 4th person in line, and done by 12:30PM. Very helpful staff and piercer (owner). Transgender friendly. Masks and ID required.I have never had any piercing done before, and I wanted to get my earlobes professionally pierced.Their website showed appointment was booked for the next 2 months. I called and was suggested to try walk-ins if I do not mind waiting but want it done sooner. Since walk-ins are first-come-first-serve and will stop accepting walk-ins by 4-5PM, they recommended that I stop by as early as possible.I arrived 5 minutes after their 11 AM opening. Mask required regardless of immunization status. I was the 4th person in line. The lady at the counter checked me in. She was very friendly, suggested a pair of starter earrings that would work well for my needs, took a copy of my ID, and answered all of my questions I had while I signed the waiver form.While I waited, a 5th person with a noon appointment arrived and she was serviced on time. My turn came after her at around 12:20PM. By then, there were 5-6 people waiting after me.The piercer was Brent, the owner. He was also very friendly, explained the process to me, marked the spots, sanitized the earlobes, and knowing that it was my first time, he made me relax by having small talk during piercing. The procedure was less painful than a flu shot. I was done by 12:30PM with great looking starter earrings! Very satisfied.

The piercers here are super professional and clean. I had my nose pierced here twice. The reason why I gave them 3 stars was because of the girl who is working the front. She seemed so unwelcoming and gave me such an uncomfortable feeling.We called in to see if they are accepting walk-ins and the man on the phone told us to come on down. We also asked if we needed to schedule and appointment. He told us it’s first come first serve type of deal, according to him. We headed down and we arrived at 7:15pm. No one was in the front, so patiently browsed and waited. 8:05pm: the girl comes walking in. Looks at us, no word spoken, my fiancé walks up and tell her he wanted his septum pierced. She rings him up and tells him there an extra charge. BEWARE: they charge for coming in an hour before they close. We understood but annoyed since we were there before 8pm. So forth, he gets his septum and we leave.The next day, I decided I wanted to get my septum done. It’s 6pm and online it states it closes at 9pm. I walk in, same girl, she looks me up and down. I tell I want my septum done, says not today. I looked confused and she says they’re booked until October! I was just in there yesterday and was told it was walk in only! I walked out and went to Body Ritual instead. It was a whole lot cheaper and the vibe was much more comfortable.Overall for AG:10/10 professional piercing0/10 customer serviceThey need more friendlier people

I love this place. I have been going here for over 15 years and wouldnt want to go anywhere else to get pierced. They are down to one piercer so I had to wait over a month to book an appointment but it was well worth the wait. The staff is friendly and knowledgeable and the piercer will set your mind at ease and answer any questions in a professional and courteous manner.

I wanted to come here to get a piercing after I heard good things about this place. As soon as I stepped in, the guy at the front desk immediately gave me an attitude and told me he couldn’t serve me if I didn’t have a mask. It had it posted on the door, but lots of places have masks inside that they let you use, so I thought I would just ask. As I was asking, he cut me off and just said “no (they didn’t have any)”. It just felt kind of embarrassing to be given an attitude like that when I was being nice and having tons of people look at me weird. Won’t be going back.

My son got his ear lobes pierced here and we were impressed by the ability to come back for “consultation” if anything were to go wrong with the job. There were not many options for jewelry and the ones we chose were cheap and the nickel in the earrings caused an infection. I called the store after the right lobe piercing closed and I was told to come in. We took the young lady’s advice and came in but that’s where the one star service kicked in. The consultation was a joke and they are doom and gloom about any advice they give. It’s borderline comical.The young lady at the front desk has an unnecessary level of sarcasm disguised as customer service. We waited over two hours because we weren’t told the wait would be that long and eventually left. We trusted that they would treat us with respect as returning customers but that was our first mistake. The rub is, they make you pay before even giving any service and will not give refunds for any reason. I brought in a pair of natural diamonds and was told they couldn’t be used so that I had to buy their cheap inventory. Bottom line…they seem hard up for money or something and they are severely understaffed. I spent $65 dollars for one lobe piercing and a pair of cheap earrings and didn’t get ANY service. I was blamed for not know they were busy. There must be better places. I will not go back to this thirsty establishment.

Had a lower middle lip piercing. They Used an extra long post ( because they were out of the correct size) which caused me to continually bite down on it. Apparently they were gonna charge me an extra 15 dollars to replace it with the right size. I thought it was ridiculous since they charge for the piercing, then a different charge for the front of the jewelry and then another charge for the post!!! Lastly the piercing wouldn’t heal. It was infected immediately after I left the shop and stayed infected, even while cleaning it three times a day. Had to close it

Pricey and they make you wait for HOURS. the workers also go on break at the SAME time. don’t come, it’s a waste of time and money. there’s better options in the area.

Great place to get pierced! I always come here and I always suggest it to anyone looking to get a piercing. Staff is super nice and jewelry selection is great. Never had a bad experience and I’ve been coming here for my piercing needs for like 10 years, literally.

DO NOT COME HERE. I’ve been coming here for 8 years and I’ve officially had it. Customer service and quality has gone down drastically over the years. Everything is way overpriced, expect to wait 2-3 hours for a simple piercing, and a $7 fee for PPE? Really?! I understand PPE costs have gone up since the pandemic, but to charge customers for items that should be covered by the shop is extremely unacceptable. Went to body ritual and paid less than half the price I was asked to pay here. I recommend spending your hard earned money at a place that will appreciate your business and not treat you like garbage.

This is a clean piercing parlor with really nice staff. The cost will depend on which jewelry you choose for the piercings, but I felt like I paid a fair price for a total of 3 (2 earlobes plus a cartilage piercing). Scheduled appointments schedule out pretty far but if you walk in expect to wait (I came on a Saturday and was told 2-4 hours, they call you when your turn is coming up next - that is totally fair for a walk in wait time on a weekend and they speed it up by getting your jewelry chosen and paperwork signed ahead of time). I see some reviews complaining about the wait or the price, but this isn’t a stand at the mall where they’re piercing your ears with a gun - it’s a professional piercing shop and they do a fantastic job.

Been coming here for about 10 years. All the piercers that have pierced me, have done a great job. Over the years, some of the counter help have not been very attentive....But I will always come back. Would never cheat on my piecer!!!

Lately they’ve been super busy (as they should because I probably won’t go anywhere else anymore) and every time I go they’re always super nice and attentive. I really wanted to write this out because being busy and short-staffed is extremely overwhelming.. they manage to not take out that overwhelm on the customers and instead give amazing service and care to customers over the phone and in the shop.

Without a doubt the best place for piercings. Safe & clean environment with quality products. Hands down 💯% a 10 ⭐️ Quality service!!

Great piercer and great workers, but unbelievably overpriced. My boyfriend and I came in to get his nose ring ( he got it pierced here) switched to a stud due to a bubble forming on his nose, waiting 2 almost 3 hours with people that came in long after us going before, and got charged $60 for a stud that was only $18. With that amount you could get a whole other piercing. Definitely finding a different shop.

Great experience, super knowledgeable and honest. They will always tell you the right thing even if its not what you want to hear but I promise its for the best. They want your piercing to heal properly and will give you advice based this rather than cater to impatient people who want to swap jewelry sooner than recommended. The staff is always friendly from the front desk to the piercer regardless of who it is. Excellent staff, business establishment and practice. I plan on being a regular.

Overpriced. Not many options. Don’t plan to go in with somebody. Unless you’re buying they will kick you outside even if you have a mask on. Unprofessional and snappy. Was browsing and the lady goes “if you’re not buying anything please wait outside.” Meanwhile I was looking for something. Please do not support this business and their rude employees

Absolutely love getting piercings here but if you are a walk in do expect to wait for a while. It was worth it cause the piercer does a great job and knows what he is doing.

Great place. Professional amd friendly. Short staffed, but most places are. I was impressed!

Make an appointment. Make an appointment. Make an appointment.They take walk-ins, but you will wait a while with no real sense for how long it will be. This isn’t necessarily a problem, but I wish there was a message on their website with this disclaimer. They only offer dual piercings - two piercers who pierce both ears at the same time (which they recommend for children) on Friday-Sunday. Again, it would be nice if there was information about this on their website, where they encourage you to make an appointment. Apparently, they are currently booked out about a month.The gal who did the attempted piercing for my daughter today was awesome & kind. So, if we go back here, it will be because of her. We’ll make a weekend appointment that we make a month in advance. Because that’s how they roll.

Went here for a nose piercing. This was my second time getting my nose pierced, and it was such a better experience here. The shop is extremely clean and the staff is really knowledgeable. I had to come back to have a new ring put in and it was super easy. Their piercers are super helpful and give good advice (especially if you’re new to piercings).The jewelry selection is huge and good quality. I have not had any issues with my jewelry or been unhappy with it. It’s also reasonably priced.Only piece of advice: make an appointment so you don’t have to wait as long. That was my rookie mistake. But they do a nice job of getting people taken care of in a timely fashion.If you’re looking to get a piercing, definitely go here! You won’t regret it!

I had a nose piercing changed here and everyone was fantastic! They sized my nose to make sure the bar wouldnt be too long or short and helped me pick out the perfect size. Brent is amazing and so professional. You can tell hes passionate about his work. The front staff were very knowledgeable. Highly recommend!!

I love this place. I’ve gotten two nostril piercings and a navel piercing from here, and every time I go everyone is so clean and professional. They take lots of precautions to ensure that you’re getting a safe piercing. I’ve only done walk-ins and they do a great job at getting me in asap.

Piercing: They make you pay first before providing the service, and then proceed to have you sit down and wait literal HOURS to receive the service you paid for, helping other people who have walked in after you, first.Either provide the service directly after the client has paid or charge them AFTER you provide a service. Not charge them, make them wait an unreasonable amount of time while you pierce other people, and not allow refunds (which they want because they’ve been waiting so long that they don’t even want to patronize your business anymore). This process is ridiculous and unreasonable and needs to be changed.

The owner Brent should not be in customer service. My fiancé went in to purchase a nose ring and has never been treated so rudely. I dont know if hes having a bad day or times are tough with the business but only go here if you dont care how youre treated.

The staff is arrogant and rude. Called to schedule an appointment and they said they were too busy so I should go online. Scheduled an appointment online for about a month and a half later only to have appointment canceled by Avant Garde a week before the appointment with no further information. Scheduled another appointment and that was canceled also. Scheduled yet another appointment and called just to confirm the day and time I have is correct and they told me they couldn’t confirm the appointment and I need to find the confirmation email from a month before when the appointment was scheduled. I was a returning customer but I will not give my hard earned money to company that treats customers like they are nothing.

I wasn’t going to elaborate on my experience but reading through your reviews other people have had the same problems. your front desk worker made me so anxious. She called me at 3:52 saying to be there in 10 minutes for my appointment ( been waiting 4 hours already ) I was already outside the front door and walked in at 3:58 and she seated me and then I proceeded to wait there for another hour without her telling me anything about my appointment. Then when I asked her about why I haven’t gone yet she said I “unfortunately was not here on time and so we skipped your spot, and now the piercer went on lunch break” You could tell she was giving me attitude in the tone of her voice. If you knew I didn’t get here on time why would u let me sit there for an hour before telling me? Even though I was there within the 10 minutes she gave me. And I was alone in the shop while nobody got pierced the whole time I was there, I could’ve easily been squeezed in instead of waiting another hour. The piercer is awesome, I’ve gotten all my piercings there but this experience was super frustrating and I’m not sure if I’ll be back :/

MAKE AN APPOINTMENT! It makes your time here super quick! Everyone I met during my appointment was so nice, helpful and knowledgeable. I felt safe and that my questions were all answered thoroughly. I will always come here for piercings and always always recommend people here!

I got my nose piercing here they did a great job a little pricey but still its worth it

Was told that, it would be a while but we were able to leave and they would call us when it was about to be our turn. We paid ahead of time. For me it was over 100$ for one ear. we were called saying that it would be 20mins, showed up and waited for almost 2hrs more.

Its fine that its always packed, and Brett can pierce well and correctly, but some of the cashiers are negative like all day, and dont want to be there. They will tell you they have items to get you in the store and say they can order it. The new location is bigger but not the waiting space which is still the same Ole couch. There are really bad sinage such as the customer has to pay for there PPE that they have to use anyway, and that prices arent correct because they havent labeled them so you have to ask an already extended employee how much everything is. There is also the little problem of employees not knowing sizes or ways to convert from inches/millimiter. Brett needs to find a way to make coming to his shop not so negative.In response to your response to my Google review: I am sorry you have to be so sorry. Customer care/service should not be acceptable to turn on or off which is often including pre pandemic with your business, I understand that you have specific ways to do conversions but most of your staff doesnt know inches so we try to tell them millimeters to make it easier, the couch doesnt matter we know you are at work all day but the waiting area is still very small but even so post pandemic, I also cant tell you why your employees quit or why they are angry. Listed above is my personal opinion of a business that I have stopped in many times and its the same pre/post pandemic with additional fees and lack of correctly priced items. Its an honest personal review and it was never meant to upset you or make you feel that you had to in not so many words say its the pandemic that caused this. Im sure you lots of great reviews and mine is just 1. Good luck.

Super overpriced. 2 ear piercings.. over $100

Went in to buy a nose ring. asked about it and they showed my their selection. so they carry the ones with the base and a pop on top. never had one and had them explain it. great! waited while pickong out another one where they were able to bend it. ok, great. they then had to measure my nose- why?! I guessed it was to make sure it would fit when bending. ok. was told some else has to verify the measure ment. hmm ok sure. waited. got re-measure. waited. finally got everything in order and was going to check out. register malfunction. not their fault. got home to place the rings in and the one where they bent it in was too long. it was poking me inside. totally uncomfortable. then the whole time it took me from walking in the door and walking back out. 2 hours!! and the rings didnt fit. smh. great to those who love it and all but it just wasnt my Thang. customer service wasnt that great. it was average.

Came here back in March 2019 for a daith ear piercing & was so please I came back yesterday for the Tragus piercing. Both experiences were awesome. Staff is very efficient & friendly. Always ready to answer questions and are very knowledgeable. Would recommend them to anybody whos interested in getting piercing work done.

Bad experience. This was my first adult piercing (ear piercings as a pre-teen) and I chose a nostril piercing. I desperately wanted to leave a positive review because I loved the professional sterile setting and the jewelry is beautiful. I saw myself going back for future piercings. The piercer was also professional and polite.Avante-Gardes pitfall is the employees running point on customer service.First mistake: Customer information. Telling a customer the wait time is 30 minutes over the phone and if I arrived within the next 30 minutes Id pretty much have no wait, but not being able to schedule an official appointment.Second mistake: No directions. Not a single employee anywhere in sight when I first walked in. Standing there with no idea what I needed to do or who to talk to and no signs indicating procedure or bells/ buttons to call for an employee.Third mistake: Lack of training. I was not asked for my temperature, nor my vaccination card, I had questions about the paperwork but the employee gave vague unhelpful answers. I asked about different nostril piercing styles, pros and cons, if others found one to be better for healing, etc and the employee kept saying its personal preference. I got the feeling she had no clue.Fourth mistake: Poor planning. The call system is great. It allows customers to go run errands, grab a bite etc and simply receive a call when theyre up next. However, it falls short in practice. When I received my call 1.5 hours after paying I was back within 4 minutes and proceeded to wait. It was only after 30 minutes passed I finally flagged down an employee for an explanation. The employee mumbled something about the walk-in before me (who actually arrived at the same time) showing up after they didnt hear from them and an old customer needing piercing support and walked away. I waited another 1.5 hours. Thats 3 hours instead of 30 minutes for a 3 minute piercing. I was told if you didnt answer your phone within a certain time frame you forfeit your place in the wait, apparently that wasnt true.Piercing itself: I talked to a few friends with multiple piercings about their experience to find out if mine was normal, I was shocked to find it was not. First, I was told it was not normal to have a piercer put a needle through your nostril and sit there looking at a needle sticking out of your nose for a good 30 seconds. Not that I found that to be a problem personally. Second, the type of piercing I got was actually a screw when I paid for and asked for an L-bar. Third, apparently the bar was way too long for my nostril and I should have been told to come back in 3 weeks for it to be shortened. The constant spinning of the bar in my nose from the bar being too long has irritated my piercing, causing a bump to form. That said the piercer was quick, efficient, and extremely professional.Final thoughts: I think this place has a ton of potential, great atmosphere, and a great layout. But they seem to be short staffed, overwhelmed, and their employees need training on the products they sell, types of piercings, and how to best inform customers to choose the right piercing style for them. There are many ways to improve. From a sign-in sheet for walk-ins, to a stricter call system, to more structure for walk-ins, previous customers, and appointments. My biggest frustration from a small business manager pov is you should never tell a costumer theyre next then have someone go before them. Things happen, but when you tell a customer they are next, you better serve them next.

Terrible service. I scheduled an ear piercing appointment for my daughter and waited 7 weeks only to show up and was told that there was no record of the appointment and then the next appointment they could offer was in 4 months. No acknowledgement of error. I asked to speak with the manager who then was dismissive.

I was so terrified to get my septum pierced after seeing how big it was!! But Mackenzie definitely made the whole experience EXTREMELY smooth. Will definitely go back for more ☺️ I recommend you schedule an appointment if possible instead of walking in, it’s so much faster. The staff there were so sweet and helpful. I loved their attitude towards the customers and each other. 6/5 stars if possible. Thanks so much!

The piercer is really niece, sadly he is the only person doing the job. The wait time can be 15 minutes to 4-6 hours.

Absolutely horrible customer service; if I could give zero stars I would. I went in to get an industrial bar (the jewelry) and first off the cashier was rude to begin with when I had a couple questions. Then when I figured out what I wanted she measured my original one to make sure itd match up length wise. She assures me its correct; I pay the $14 then as Im still in the store and the new jewelry is still in its bag I notice it is not the right size. I tell her and she first doubts me then remeasures and sees Im right. She goes to get the right size and comes back to tell me that they dont have that one in stock but they have a $20 one. Im looking at it and decide Id really rather just get my money back because I didnt plan on paying $6 more because they were out of stock on the one I purchased. They refused my refund and made me pay the additional charge. I tried to reason with them, saying it wasnt really fair because it was them that screwed up, but they would not budge. I understand their policy, but I should think that they could make an exception when it was out of my control and completely their fault. Especially when the jewelry never left the bag or store. Ive gotten a few piercings from here and liked them. Its too bad the cashiers and managers ruined it for the piercers because I wont be back. I will be telling my friends and family the same.

Walk in service was fairly quick and the staff is amazing

Clean environment, knowledgeable staff, good jewelry selection but pricey

My 2 friends and I went in to all get something done. Customer service was great and the piercer Jennifer was even better. We had a great conversation with her, we talked to her while we were getting our stuff done and it felt pretty painless. Will definitely be coming back again.

We were the second people in line and after filling out paper work they ended up taking people WHO DID NOT HAVE APPOINTMENTS in front of us. Ridiculous! The gentleman piercing is great but they desperately need to work on there system!!!! We won’t be back!

Absolutely love this piercing shop. beautiful jewelry that’s perfectly in line with my aesthetic. workers who give good advice about piercings and explain everything in detail. wonderful piercers, prices, and service. i’ve never had a problem with getting pierced or healing. all my piercings have been comfortably and painlessly done here 😇

Very nice staff, so clean, good selection of jewelry. I got my septum pierced and overall the whole process was great. I was 10 minutes late to my appointment and they still were just as accommodating and took their time.

Piercer was extremely rude and I felt very uncomfortable.

I’ve been coming here to get my septum jewelry changed for mri’s and my recent brain surgery and I’ve always done a walk in and been in and out within an hour. Longest wait was close to two hours but they were incredibly busy and they still made time for me. I recently increased my jewelry size and I love it I found this beautiful purple septum jewelry and I’m obsessed!

If i could give this place 2 reviews i would, 5/5 for the piercers and zero stars for the people up front. Its a shame the people upfront are so off putting and rude, because the piercers in the back were always awesome! So friendly and kind. The people up front ruin it every single time. Every time i come in, i’m met with rude employees, last time i wasn’t even able to get a word out before i was hit with straight up attitude.If you can handle horrible customer service, The piercers are amazing and i would say worth it. Never had an issue with them.

It was wonderful, very nice staff. Pierced my very nervous daughters ears like pros and we all went home happy. Would highly recommend!

Tardaron 5 horas para hacerme una Perforación nostril.It took them 5 hours to make me a Nostril Piercing they take a long time to attend you

I went here twice, both times i was very satisfied with the actual piercing but the people there are very unprofessional and have absolutely no structure in how the place is run. i went in to get a smiley piercing and after going through all of the paperwork and even paying, they told me last minute they didnt want to do that piercing.

Make sure you have an appointment! Otherwise you will wait a long time! And the front staff get grumpy! Piercing was very professional and would definitely come back. With an appointment

From the time I entered I felt very comfortable..got nipple piercings done by Brent who chatted with me and kept my mind at ease. Very clean and professional. Thank you so much, see you in April♥️♥️♥️♥️♥️

Super clean, super friendly staff. All questions were answered and Brent eased my nerves when getting my nose pierced. Thanks Avant- Garde!

Unfortunately we walk in to get a piercing, mind you we purchased the jewel before hand we decided to go in and while standing there not once were we greeted after being there for 15 minutes. Then we were asked to wait outside after three more people walked in and were greeted and told everyone that doesn’t have an appointment to wait outside in this 37 degree whether. No customer service.

It continues to be the best place for piercing needs. Took my daughter to get work done, great social distancing in place and very clean. Without appointments we were in and out in an hour, both done and both very happy

First time visiting there had a good experience took my son to get his ear pierced they was quick clean and very friendly definitely would go back

Best piercing place ever!!! I will not go anywhere else for piercings.

Both the staff up front and piercer were incredibly helpful, very knowledgeable, and very personal. Excellent service and a great experience for piercings!

It was so clean and nice here! I got a septum piercing done, my piercer was very sweet and helped make me feel comfortable. Sure the wait was long but it was worth it. I recommend this place to anyone wanting super cute piercings done!

We went in to get a septum piercing and they were out of the horse shoe jewelry. I understand that things happen but a call ahead would have been nice to let us know that we wouldn’t be able to get what we wanted that day.We arrived on time for our appointment and didn’t even speak to anyone for about 20min after our appointment was scheduled for. Still not the problem, things happen.The issue lies with the horrible customer service we received in our time there. A worked named “Dana” was rude from the moment she first talked to us. She rudely informed us that they only had seamless piercings left. Mid conversation she just left to go ask another worker for keys. When I asked if I could keep the disclaimer form with MY INFORMATION on it she harshly told me that I would not be able to take it and she would shred it for me. I get that but it’s my personal information and they weren’t piercing me so they had no need to have it.I don’t know if it was because we were young or people of color but we were treated like second class citizens and not welcome. At the end of the day Avant-Garde is a business and we are potential paying customers. We were nothing but respectful and understanding. While I understand there are good days and bad days it’s no excuse to treat customers coldly and with contempt.

Love the new shop! Best service and customer relations. Staff is confident, knowledgeable, and and most importantly trustworthy. The only shop Ill get pierced at!

Always so great! Ive been coming to them for all my piercings since I turned 18, and Im 25 now! They have done my tongue, nose, industrial, septum, nipples, and as of recently my tragus for the second time! They are always so friendly, clean, and very informative of the piercing you are going to get! They will tell you if a piercing wont work for you, and are always willing to accommodate with another piercing you may want as they did for me! I will continue to come back always!

The atmosphere is relaxing and the employees are professional and amazing at what they do! My daughter and I initially went in for an industrial piercing and since they are thorough with how they do things, they measured her ear and realized she wasnt able to get it due to the chance of tearing afterwards. They gave other options so that we didnt leave unsatisfied and my daughter got flat cartilage piercings done. We are completely satisfied with the outcome and will be back soon for more!!

Terrible service, lady at the front was rude and forced masks, even though when i called a guy said it wasn’t required

Got my nipples pierced here about a year and a half ago, was very fast and the girl who pierced me made me feel welcomed and relaxed. Had a little trouble due to the way I was sleeping and went in for an appointment to get one of them checked out. The owner Brent ended up helping me, he was very informative and helped comfort me that it would be perfectly fine. He gave me solid advice, and I’m happy to say it has helped me tremendously! Whatever you may need that’s piercing related, I highly recommend stopping here!! In my experience, I’ve always gotten super good service, and I plan to go in for another nose piercing soon!

Great service, great staff, clean establishment, but WAY overpriced. I had gotten the same jewelry at few other shops for $10 and I was charged $65. After asking for a refund I was told they dont do refunds. Even though I paid in cash and tried to return it legitimately 2 minutes after I purchased them.

Went in for a medusa. Woman who was at the desk was kind so was my piercer. I have lupus and get ulcers in my mouth and as this piercing was healing I got one. Now I understand a ring will rub on my teeth, I know the risks. But to have two people lecture me on it, the man tell me he doesnt understand how lupus and ulcers work like that and was extremely rude about it is your doctor going to pay for your new teeth? I dont think this was handled professionally at all and will not be comming back.

Best piercer in the area. Knowledgeable.

They were very clean and super nice they explained everything very thoroughly

Always a great experience!

I always have a great experience. Staff is always very helpful and friendly. I refuse to go anywhere else for my piercings.

I got my VCH and Christina done at the same time, my piercer was attentive and kind, very clean environment and they have a nice jewelry selection I will definitely be going back for future piercings

Don’t get me wrong, I love this place and the piercings they do are awesome. Everyone is professional and friendly. However, I called last week about getting more ear piercings and made an appointment for 12:30 today (Sep. 2). I head there today and and see that they’re in the midst of moving locations? I was sooooooooo mad that I wasn’t informed because I missed a big chunk of my school day to be here too. Disappointed this time but I will still be returning because of their good piercing work.

Employees were very kind and explained step by step for our baby to get her ears pierced. They then gave the option of 2 piercers doing her ears at the same time, so it was over fast. Loved these women!

I was always told that Avant-Garde is the best when it comes to piercings and I’ve never gone anywhere else. The piercers are always professional and knowledgeable, giving good advice and following safe practices.

Everyone is super nice and helpful. They were able to sell me a new nose ring and change it out for me. All less than $20 and less than 20 minutes. Theyre doing a great job with limiting the number of people in the store.

Was there...was there for family member and staff was friendly and very helpful

The wait was nothing even though they are booked for awhile! Never a bad thing to say!

It’s sad I have been waiting for a piercing seems April but they can’t even call me I have to call them to find out what’s going on with it and they don’t want to give me my money back and I have been going there seen 2002 but after this I will no longer go there what so ever anymore

They changed their staff and they are welcoming and friendly. The manager was very informative and helpful. The piercer was excellent. He was very professional and there was no pain whatsoever.He is great at what he does and has a long career in piercing. They have a great variety of jewelry. I loved my piercing. Highly recommend this place.

Every time I call the ladies picking up the phone have a poor attitude when I’m asking simple questions. I’ve gotten three piercings done there and every time the front desk girls have a bad attitude and or snippy tones. The peircers are very happy and make me feel comfortable that’s why I continue to go back but with the attitude I’m receiving I may not be back.

Great place to have a piercing done. Staff was cheerful and helpful. The piercing tech was pleasant and very knowledgeable. The business is Covid aware.

If you are having second thoughts about this place because of a few bad reviews about wait times please ignore them! I dont leave reviews ever but after tonights experience I feel like I have to. I got my nose pierced at another place on Saturday and have been having issues the past two days with the piercing. She pierced me with a nose bone stud. The end of the stud kept going into my nostril and I had to keep pushing it back in which was painful and causing a lot of redness and swelling. I met with Brent and he went over everything with me in great detail. He put a new proper piece of jewelry in my nose and in just a few hours my redness is already down. He was so nice and answered all my questions. I didnt feel rushed and he made me feel very comfortable and at ease. The ladies at the front desk were so nice and extremely helpful. If you want a piercing done properly go here! It really is worth the wait! Thank you again for fixing and saving my nose piercing. I will definitely be back!

Very professional piercers and great jewelry selection!

Always helpful and knowledgeable

Had to get some new body jewelry,this is the best place to go. Plus they moved into a bigger spot its beautiful.

I love this place! They did a fantastic job with my new monroe piercing!

Went and got some piercings done with a friend and we were not disappointed! Staff was great and the work they performed was exceptional. Intend on using them for any future piercing needs. Thanks again!

Although it took forever to be pierced the result out weighs the inconvenience every time. Another satisfied customer ❤

I highly suggest going here for piercings. I went with a friend and Jennifer was amazing. You can definitely tell she has done this a million times. I felt comfortable the whole time. She was not rough and she was very professional. Even though she was behind schedule she didn’t rush us at all.

I have gotten all my piercings here. very professionally and well educated about after care.

Smooth and easy process. Arrived 20 minutes early for appointment (Tuesday afternoon), picked out earing, completed paperwork and paid. Appoinment happened right as scheduled and cartilage piercing only took 10 minutes.

Took my daughter to get her ear pierced. She is very happy. Brent did a wonderful job . Made her comfortable and relaxed! Very sweet and very professional. Prices are unbeatable. Highly recommend. Super clean and everyone is nice. We will be back.

I’ve gotten my cartilage and tragus done over a year ago and my belly button about 8 months ago and they have healed spectacularly no complications or anything highly highly recommended

The receptionist was nice the piercing lady was nice as well I had no problems will be going back to get my other piercings

Very clean open spaces friendly and curtious staff. Staff is very efficient.

Wonderful! Im sure we will be back! My 2yo daughter did not even cry! AWESOME!

The only place I really go to for all my piercing needs. Prices are more than fair and the piercers are really knowledgeable on all types of piercings. Place is really laid back and you see all kinds of people here. No need to be worried. The piercers are trained professionals who have seen it all. From the 16 year old who comes in with the parents for a nose or belly button piercing to the rebel who gets a piercing below the waist, they have seen and done it all. Very professional people and I highly recommend them to anyone for any piercing needs.

Best piercings in milwaukee area, ive come here for a couple piercings over the years and theyre always great. People complain about the front desk workers attitude but id have a bad attitide working there if I had to deal with some of their dumb customers who know nothing about body-mods. Cheers avant-garde and congrats on the new space.