Erika was great. She greeted me promptly for my appointment. I had an oil change and 27 point inspection and it was reassuring to know everything was in order. In and out quickly. Thank you!
Another great experience on some needed routine service. Elliot the service advisor was the best. He explained all that was done and gave us the assurance that our vehicle will be ready for a cross country trip.
Have bought vehicles there and had service on vehicles which has always been dealt with from service advisors to recieving vehicle back very professionally handled and explained of needs and maintenance. Highly recommend
The friendliness and professionalism of the service staff was awesome. My Murano was done long before expected wait time and easy to locate. Even the sales people in the showroom and lot were friendly and said hello. Made me feel comfortable. I will definetly go back for future service needs! Great job Rosen!!!👍
Elliot and his team were great and fixed my wheal bearing and everything was covered by Nissan and the dealership. I always take my truck to them for all my maintenance as well
Its a great place to buy a car. I been dealing with Rosen Nissan for 27 years and the owner is fair.
We take our car in for all the regularly scheduled maintenance and the process is now smoother than ever. Reps are informative and not pushy.
I really appreciated that they were able to squeeze me in since I didnt have an appointment. Unfortunately, the website didnt say anything about needing an appointment on Saturday for an oil change. I have been a long time customer and wasnt aware of this change. Quinn in service did his best to squeeze me in which was much appreciated.
This service we get at this location is top notch. The gentleman that helped me was an African American maybe in his late 20s early 30s long braids I wish I knew his name he was absolutely amazing very courteous very knowledgeable
Quinn was very nice and respectful he is great! I went in for an oil change and of course needed something else. Per his recommendation I went ahead and got my driver belt fixed. This is where I had a problem, I paid for my services and was handed my keys.... I went out to my car and turned it on it made an AWFUL noise. That would have been hard to miss when driving my car...yet they handed me the keys like everything was okay. I immediately went back and they fixed it making my oil change a 3 hour ordeal. They should have never handed me back the keys when they knew my car was not working correctly and the belt wasnt installed correctly. I am still nervous driving my car now. Im not sure who in the service department did that but Quinn got it corrected and apologized profusely. If it wasnt for him Id say my experience was much worse than it was he was the only redeeming part of my visit.
Quin was excellent. I was in and out in about 20 minutes. This is my second visit to the service department and I am thrilled. I will never go any other place for an oil change and tire rotation. I am hooked! Thanks again Quin!
Fast and friendly service! They also had a great deal for oil change and tire rotation.
Ive always been happy with Rosen - will always take my vehicles to them for service. Thank you for providing great customer service!
Service was performed in the time I was given. Service advisor kept me informed of progress and of the work required based on the inspection and mileage.
On March 9, 2021, I thought I was being asked a question about my vehicle, but I was told it was done and had the car wash. I could not believe how fast it was. I went to the restroom, had a cup of coffee and watched about fifteen minutes of my movie. This was all done without an appointment. Thanks Colin R
Excellent service as always. Thank you all
Excellent people at this location. Very respectful And professional. Elliot is always very nice and also the guy with the dreadlocks. The best place to get a car and service. I will highly recommend.
I was late for the appointment but they took care of me anyway with a professional attitude
It was an outstanding experience and a real pleasure working with Quindell Hicks. Quindell was an absolute professional and made my 1st experience to the dealership a great one!
My Nissan Customer Service Representative was professional and perfect.The only discomfort was the shutter driver who drove me back in the shutter ride. He picked me up first, didnt offer for me to sit in the front but offer the lady he picked up last to sit in front and she was his same race so it felt like he favor her more. There was room in the back. On the first ride that took me home the shutter driver had me and the other passenger both sit in the back.
Ive bought parts/transmissions from them several times and Ive called for info about a transmission/code and theyve helped me as well. Highly recommend. 👍
The service was excellent. The service representative went beyond what I expected. Went over everything and was very professional. Will be s returning customer.
Thank you so much to Tom and his entire Service team at Rosen Nissan Milwaukee Service! I will never go anywhere else to service my baby! They went the extra mile for me. For the longest time, I thought dealerships cost more to have worked perform. THIS IS NOT TRUE! They take take care of you. They use genuine parts. They have clean waiting rooms. They are transparent in their pricing. You can schedule online. They have shuttles if needed. Thank you a million times over for taking care of me!!
Great Service. Very kind and attentive staff!! Thank you!
The service technician I dealt with was fantastic and efficient.The only complaint I have is no Saturday service - this needs to come back ASAP. I had to take a day off work to have the service completed, and I’m sure I’m not the only customer who feels this way.
I went in for a oil change and tire rotation, I. Was in and out with in 45 minutes, they did a great job price is right, I will go back
We all hate taking our vehicles to the dealership especially if u got burned on a previous experience. I like going to the doctor, no good comes from a visit but todays visit kept my blood pressure stable. If u dont know the procedure let me inform u. All dealerships are hungry for business. They offer a free perk so they can go over your vehicle to find work to do.The service writer, Quindell Hicks was seriously very cool, patient and quick NOT pushy one bit. Because of him, I now will return for services, not the other dealership in Konosha.
The only part that was disappointing was the gentleman didnt attend to us. We started walking out and the woman which i forgot her name . Ask us what she could help us with. Which she was great, but the guy who ignored us was very disappointed.
Bob was our service representative and was very helpful an courteous...job well done!
The service was done rapidly and accurately
I never have any problems coming here.
The service itself was fine but the car wash gets skipped. I have had Toyotas, Hondas, and Hyundais and when service was performed a car wash was also part of that service.
Service advisor Elliot was extremely helpful & professional. I highly recommend him!!
Good service very fast.
Fixed a recall as well.
Great, the service representative spent a lot of time and effort to find the problem
My gas was running lean and they replaced the brake booster. This was quite an unusual problem, but Bob Bargender and his technician Corey Schnaare diagnosed the problem, ordered the part and installed it in a timely fashion. Such professionals from beginning to completion‼️
Helpful and polite. Job done well.
Our visit to Rosen was very pleasant especially with one of their employees whose name is Aaron Rosen. He was friendly and inviting. His skill in customer service is tops!
Been coming here since I purchased my car. Great team, service and all around experience.
Fast, friendly, and great waiting area. All services were explained prior to work completed.
Very professional. Not bad for my first time being there. Will definitely go again.
Customer service rep that took care of me was awesome sweetest and so helpful.Thank you
Drive up service no appointment, Did an oil change and tire rotation. In and out in 30 minutes
Was told wiring was on wrong position giving false reading.
Mechanics, were kind and informed me well of how long I would possibly be waiting.
Repaired the leak from a faulty drive axle seal in record time
The vehicle was taken with no appointment and completed in a timely manner
People were very friendly and very nice
Good and efficient work
Perfect crew, perfect service
The gentleman who took care of me treated me the way a customer should be treated.
Was great nice service fast
I received a call from Faith she is awesome ! She did help me with the inconvenience that i have a few days ago with the services and she did make it up to me. Im very pleased ! Thank you!
I have appointment to come back for service.
Bob was very professional and easy to deal with.
Awesome and very helpful
Great staff
Engine light
Oil change
Good prices and excellent service