Steve Brandofina has always been dependable, responsive and goes above and beyond to make sure I am completely satisfied. I have been working with him for 10+ years and value his expertise and commitment to quality!

Isaiah, Was Great At Getting My Car In and Out To Me In A Timely Matter... He Made Sure He Took Care Of Everything Concerning My Car. Thank You and I Greatly Appreciated Your Services.😊

This is my favorite dealership in Milwaukee. The service is always great and timely. Keep up the good work guys

Bought a 2018 Chevy Cruze back in August (it is now October). i bring it in for its first oil change and get told by the person doing the change that whoever previously changed the oil stripped the oil pan while putting the drain plug back in so i am now paying for a universal plug to fix it. along with a leak on the main seal between the engine and transmission that (according to the person currently changing my oil) has been there since before purchasing the car. i had jumped through many hoops in the course of the 10 day sale just to purchase a car that has problems. other than that, we had an awesome salesperson. terrible mechanics.

Andrew was great to work with and followed through with everything we asked. Great Team!

Working with Ted Harris was a joy. Ive never had a more pleasant time in purchasing a vehicle and Ive owned over 30 vehicles in my lifetime. I will tell everyone about Griffin Chevrolet and how great they are to deal with. Your business manager, Sam, was great to work with also.

If I could give a zero I would. Brought my truck in for a traction issue, service claimed they fixed it. Had the exact problem 5 days later. Took it back in they say it’s something else and would be twice as much what I just paid to get it fixed. Scammer

Errick at Griffin was wonderful when we experienced a flat tire on the nearby highway. Even though our make of vehicle was not Chevy, he assisted us in finding a tire nearby that would fit our vehicle and even facilitated a shuttle to pick up the new tire! He then assisted in having the blown out tire removed and the new one put on. A situation that could have taken all day ended up only being a few hour delay. He was very reasonable with payment and a very nice person to work with. Even though it was not a planned stop in our schedule, we will be highly recommending Griffin Chevrolet to anyone who asks!

Called 5 dealerships to get a oil change and they never called back reach out to Griffin they responded right away the service was excellent I wanted somethings checked and it was not needed at this time, they were honest with me. They didnt try to rip me off, for services that I didnt need right now we need more services like this😄 Thank you Griffin Chevrolet for a great service.👍

ERICK HAS SHOWN NOTHING BUT GREAT CUSTOMER SERVICE..

Please please please! Dont go there for an oil change. They didnt top off the rest of my fluids nor did they wash the car. Oh by the way when I got my car back my windshield washer bottle was leaking.

They were willing to negotiate. I never felt pushed or rushed. I’ve walked away from other dealerships in the past because of their intimidating hard sell tactics.The salesman, Gerald, was so great to work with. The kind of professional who makes you feel like you are their most valued customer and they’ll make sure your happy with the deal you made. All of that and I absolutely love my new Spark!

I was going to give a 5 star review, but then something came up that changed that. On the positive side, the sales person was very low key and easy to work with. I am very happy with the vehicle and feel that I was able to purchase it at a great price. However, the reason for 2 stars: several days after purchasing the vehicle, I noticed that one of the tires was patched/plugged on the side of the tire (the tire pressure monitor light came on, so I checked the tires). That is at best a temporary repair, not a safe tire to drive on for an extended time, and no reputable tire shop would repair that. Either they didnt inspect the tire closely (even though it is plainly visible), they saw it and ignored it, or it happened at some point when it was at the dealership. Since 3 days had passed after the purchase of the car, they were unwilling to replace the tire or offer any refund to the purchase of a new tire (which I ended up buying), and they would not concede that the tire had passed their inspection in that condition (but it obviously did anyway). So the lesson I learned was that if you buy a used car from Griffin (or any other used car dealer), really inspect the car carefully yourself before buying it and driving away. I had assumed that reading the WI state inspection vehicle sheet with all the boxes checked was sufficient, but that was not the case with this tire.I came away with a car I like at a great price, but the tire thing left a bad taste in my mouth.

I had taken my car in for an oil change and shortly after I had gotten it back, I realized there was a dirty hand mark on the interior of my vehicle. I hadnt told them about it but I received a text a few days later asking me to complete a survey if I received one. I had replied back that I was unhappy about the dirty hand mark on the fabric of the interior. They said to bring it in and they would make it right for me. They WENT ABOVE AND BEYOND!!! I just expected that certain area to be cleaned but when I went to pick up the vehicle, they had detailed the whole thing! Thank you sooo much for such great service over all! I will be back for my next oil change!

Pete was the best sales rep I have ever done business with at any GM dealership. Pleasant, knowledgeable about the vehicle options. Very throughral. I have already referred a friend over to him.

AJ was wonderful and really worked with our budget and made sure we were happy. He made us feel top priority.

Ted was amazing! He was very knowledgeable and was truthful, he wasn’t just trying to get a sale.

Brandon in service work with me and he was excellent and professional and very helpful really appreciate it.👌👍

There was a short delay, due to construction. No problem. The lady in the office was quick and informative and got us on our way.

Anthony made me feel very comfortable during my purchase, more like a friend than a salesperson.

Quick and easy process to get a cash offer on my vehicle. Didnt accept the offer but I appreciate the simple and fast experience.

Brad worked very hard to resolve our issues after the vehicle purchase was complete. I appreciate all the effort that was put in to resolve our issues.

Bet smooth and less stressful process. Very nice staff.

I came in for an oil change, rotate my tires and change my filters/windshield wipers. I had to pay nothing since the SUV is new and it was my first maintenance service since my purchase last November. Only thing I needed was oil change and tires rotated! Thanks Griffin Chevy you Rock!!

If I could rate this place a ZERO I probably would. I bought a very expensive used vehicle not even a year ago and have had tons of transmission issues and now am having to put a whole new transmission in. The transmission casting was flawed and there is a crack that they had to know about if they did any kind of inspection.

They did an amazing job meeting the needs that I was concerned with.

Go an see Mr. Crawford hell help you get a car!

My son told me about your dealership when I was up visiting him in Milwaukee! So glad he did. He was so impressed with your service he has sent other there too!

Ted was very helpful and exceeded my expectations after I had a bad experience with a dealership in Racine! He made it simple and stress free! Thanks again so so much Ted!

I was very happy taking my car there it was easy and fast I love the staff very friendly.

We took our new vehicle in for an oil change and they scratched all our lug nuts when rotating the tires. They did replace a few of them but said they would not replace them all. We purchased oil changes when we bought our vehicle and are very hesitant to take our vehicle back there as they do not seem to be very cautious about returning your vehicle as you brought it in. We are very meticulous about our cars and take good care of them and find it unacceptable they were so careless and acted as if it were no big deal.

Talked to Tony in the parts department. Had a few questions about what seats would fit in my express2500 and he went above and beyond helping me figure out the problem.

Pete was so helpful and patient. He would be one reason that I would return to Griffin Chevrolet.

Everybody was so helpful and friendly. They answered all my questions and didn’t leave me guessing. Special thank you to Steven Handler for being the main guy during this process. He made the car buying process much easier and was very very helpful. Would 100% recommend buying a car from him.

Great Service. Thank you for getting my car in and out so quickly.

Steve worked hard to get me what I wanted at a price I felt comfortable with.

Vehicle towed to dealership for general diagnostics. Received a call from the service advisor regarding the status of my vehicle and informed the diagnosis would be $104.00. I was later informed that the diagnosis fee would be $208.00 (doubled) due to an additional diagnosis as the vehicle would not start, as to why it was originally towed. Spoke with general manager and advised that each additional concern would amount in an additional diagnosis charge. This is very concerning as it is recommended to return vehicles to dealerships for maintenance and you are charged unrealistic amounts of money just for diagnosis fee. Service coupons no good. You have to spend over $500 to get 10% ridiculous. Very dissatisfied with GM for this type of service.

Omg!!!! They gave me the Royal Treatment!!! Made sure I had the best coverage, And affordable payments. Sometimes they are slow with other dept, Just be patient tho

Steve was very excited to sell me my new equinox. Chris is a super finance person.

AJ and Sam were wonderful to work with throughout the process.

Hubby purchased new F150 for his plumbing business. They were friendly and helpful.

I had a great experience with Gerald. He was a pleasure to work with.

Go see AJ. He was able to get me the best deal back in January on a new truck. Over the year some of my needs changed and they were still able to get me a great deal on trading in for another truck to better suit my desires. The offers from other dealerships were quite comical so it was a no brainer to go back to Griffin. AJ was great to work with and I hope to be back in the future for more deals for myself and family.

I needed tires. I received a coupon from your dealership, so I stopped in. I ordered the tires and asked for a oil change. The tires went well. I also had a diagnosis for another problem. I paid the fee but the repair was too expensive. I declined the repair. Once I left, I discovered my check engine light and check tire light on. I returned because I had not received the oil change I requested. The service rep. apologized said they must not have gotten the message. but, I could get the oil change any time. Paying for a diagnosis and discovering that they did not notice my car needed additional servicing or even recommend same. I dont believe this to be good service. Not to mention the fees were too High and I never received the discount I was offered.I think the customer service needs a face-lift. You may also want to look at how to address the whole car with every customer.

My sales person was very friendly and personable. He was very helpful with the questions I asked, If he didnt know the answer he would try to find out.While negotiating the car price I was not impressed with the sales manager (he had a southern accent) he said I gotch you by the balls pretty much because that there are not many new suburbans around and inventory was scarce and that he had a car there that I wanted. I thought that was very unprofessional and why would you talk to a person like that!

Damian, Katie and esp. Brad Sorenson were great! I was informed of service and cost as the process developed. At days end,I picked up my car, which was washed and sparkling. Not bad for a 10 year-old car! Kudos!

I came in for a simple tire repair and was very impressed with the professionalism and personal care given to me and my vehicleI would highly recommend this location for all vehicle needsWorking with the Body Shop Dept, specifically TJ, I was thoroughly impressed with not only his professionalism but also thoroughness and taking care of my matter. Made me feel very confident with regards to a minor repair needed to my vehicle and the insurance company contact. I would go to no other Chevrolet dealer in the Milwaukee area! Thanks so much !😊

Excellent service, friendly and attentive staff. Paperwork process was quick and streamlined. I really liked being able to take an extended test drive so I could make sure my equinox was a good fit for me and what I needed. I will definitely be referring my friends and family when they need new vehicles. Steve and Brad were both great to work with.

Steve Brandofina was amazing! He and the finance guy chris stayed late to help us get a new truck. They both went above and beyond to insure we got the best deal. Highly recommend asking for Steve for your next vehicle purchase!

Very easy to deal with and personable. I was happy with my car purchase experience.

Everything was handled remotely and efficiently. Steve was great to work with and it was a smooth buying process.

When youre shopping for a car, suv, or truck, the only place to go is Griffin Chevrolet. The best service!

When purchasing my 2021 Chevy Blazer - I had an awesome experience with the sales representative, the general manager and the finance director at Griffin Chevrolet. They were informative, welcoming and knowledgeable about all aspects of the vehicle. They exhibited great customer service skills and made me feel at ease when I asked specific questions about the warranty, reliability, and cost. They had the nerves to have an awesome sense of humor and often made me laugh about frivolous things. Its healthy to laugh!The absolute highlight of my car buying experience was the pink bow! Yes, the bow. I always dreamed of having a premier vehicle, with a bow, parked in front of my house on Christmas day. This experience was a dream that came true. Griffin Chevrolet helped to make this happen by sharing the bow for a few days. I will forever be grateful for that! Just like I will forever be a Chevy Girl.I love my new vehicle!!! You can catch me glaring at it when no one else is looking. I think we are perfect for each other. Its fully-loaded, stylish and the perfect size for my family.Thanks for this heartfelt experience. It was definitely a great ending to a unpredictable year.

While the person I was working with was very nice, the service overall was poor. I made an appointment for an oil change and tire rotation for 1:10 and by 2:35, my car remained untouched. I had an appointment at 3 half an hour away from the dealership. So, I asked if it could be worked on soon or another time. That’s when my car did get its oil changed but the tires could not be rotated. After finishing at 2:55, I was given $10 off my next service along with a free tire rotation.

I have had wonderful service from your dealership in the past, because of that i will travel a few extra miles to go to Griffin Chevrolet. I went in for a oil change and tire rotation. ( I arrived at dealer ship around 12:30) We did the paper work to start the service. I expected the process to take at least an hour. I went to the customer lounge had a soda, I was maybe there 20 minutes max!! The service manager ( I cant remember his name ) came out to inform car was finished. It is because of results like this I will travel the extra distance, to get great service.

My experience has always been a very pleasant one. The staff is always friendly and attentive. The service is always prompt. I will not go to any other place to have my car serviced.

Steve Brandofina was our salesman and Chris was our finance manager. Both employees helped me with purchasing my truck with no pressure, and were very welcoming! Highly recommend these two!

The sales team is very friendly and knowledgeable. Understood my needs and concerns and were able to help me come to a great decision on my purchase.

Both Peter Pupols and Brad Krebs were very helpful and kind throughout the entire process of ordering my new Corvette. I am very impressed with their attention to detail and willingness to lend assistance throughout the process. I am very happy that I chose Griffin Chevrolet for the purchase of my new Corvette.

Former employee here. Ive seen the inner workings of this dealership. Very ethical, efficient, friendly and professional. I still take my car here despite working elsewhere. Several of the techs are crazy smart and talented. Tim, Brad, Todd and Travis are my go to guys. Jobs done right the first time.

The process was made so easy and explained everything that I needed.

I worked with AJ LaPorta to buy my 2020 Silverado. It was a pleasant buying experience. He showed me exactly what i was looking for without pressure. He really knows the product. Every question i asked was answered without having to go check it out. He took all the time i needed to explain all the bells and whistles that i wasnt used to. I stopped in on Friday, and drove it home on Saturday. On time and under budget!Definitely a 5 star experience!!Thanks AJ!!

I was greeted with a smile. You serviced my truck quickly! The waiting room was comfortable and clean.

We had an amazing experience with Tim the new car sales manager and Chris in finance. They were both outstanding and went above and beyond for us. Thank you so much for all you both did for us. We thank you both and love our new Equinox.

Great place to get your car serviced and friendly service in and out like 20 to 30 minutes or less

C.L.08/13/2020If you ever are looking for an Honest and awesome car dealer talk to (A.J.) Anthony Joseph LaPorta, I highly recommend him!Life happens and he took the time to explain and find what’s best for me. Not sell me something I cant swing even when I begged lol...You will not find anyone better!!!Thanks A.J. I know it’s not my truck but you have no idea how much I appreciate everything you have done for me.

Fast service department. Good work.

It was not an easy experience, however, I was patiently enough to deal with them because of our communication barriers. This service did not provide a certified sign-language interpreter at the time of my visitations, however, I called them by using my video phone device as well as we were with a third party from the Sorenson Company before I came there. In few days later, it seemed that they were not prepared to meet me there. But it was a good thing, one of people remembered me and treated me accordingly by knowing how to figure out the best ways of communication accesses. That was why my experience with the Griffin Chevrolet was not great, just #5 in the range. It would not be impossible to rate a 10 number if we have small issues in our communication system. I am truly sorry for putting a #5 rate because it was an honesty way to tell you. And I know you wont put this message into a publication as you would hope me to allow you to put down my response. Few months ago, they did provide me a certified sign-language interpreter for four hours, and it was a great experience between me and your finance manager, and your sales person. On the day of purchased my brand new car, Chevrolet Blazer 2020, my hearing partner helped me out in dealing with the sales person on May 29. I feel bad for my Chuck who have lost his free times on that day, because Chuck is not a certified sign-language interpreter.

Great service friendly people

Experience was great thank you Isaiah in the service dept and for help save on cost.

My dude Isaiah in service was super helpful and went out of his way for me.

Hit or miss. One time took a half hour for oil change, next time 1 hour 40.

Did the express oil change. Went quickly and really nice staff.

Excellent service and customer service.

Great experience buying a car yesterday. The finance man chris definitely made it happen! Pete Pupols was awesome as well! Very professional and Im very happy with the service!

This is the second vehicle we purchase from Griffin and a big thanks to AJ and Brad and Mo for helping us in everything they did for me to walk out with a beautiful car...thanks guys

I dealt with Isiah and a another gentleman. They were great individuals and I wouldnt mind sending my car to them in the future. Excellent customer service.

Well I called with a Hypothetical Question and I got a Hypothetical answer.I was married to a mechanic my Sons works for a Dealership and and I was taught my car my responsibility to check and maintain whats under the hood. However, this Pandemic stuff and not driving many miles between my last oil fluid check I thought I could hold off to till I needed to change out for winter. Well I was told very nicely it would be cheaper to have and oil change than to have to replace an engine. So hence I heeded this mans words and came in an did just as was suggested. As always was taken care of and everyone was extremely pleasant and I didnt have to embarrass myself. LOLRight and no I would not want my Son to know that either.

Everyone at Griffin is so friendly anf helpful. We have leased/purchased a few vehicles from them over the years and feel like family when we go there.

They were a little slow, but overall it was a pleasant experience.

Very professional Damian and Michael where very helpful and answered all my questions/ speedy repairs to my breaks, and got me back on the road. I highly recommend Griffin Chevrolet to my family and friends.

As a loyal customer to Griffin I was very disappointed in my diagnostic for my window. I asked the service tech how long it would take and he said max an hour & a half.We called after 2 hours to check for an update, he answered & said he would check with the mechanics. We never got a call back.We waited another hour (3 hours) to get a response that he was out on lunch & he would call us back.After hour 4, we called again and they said he was busy. We asked if ANY service tech could give us an update & they said no - it HAS to be the person you were working with... which i find crazy.He called back after 5 hours & 4 phones calls later with the diagnostic. He gave no apology until I brought up how unsatisfied I was with the long wait and lack of communication. A simple phone call to say This is taking longer than usual would have been sufficient and i wouldnt have been upset. He did not offer a discount until my husband called, even then we declined further service, we were stillllll not given a discount for the diagnostic. UNTIL, I asked his supervisor at checkout... he was still hesitant. The service tech stated that the delay was due to him being in meetings all day, but the manger stated that the delay was due window diagnostics being difficult because of electrical wiring. Two very different excuses for both of them!Moral of the story, update your customers and have good customer service. I will not be coming back unfortunately!

As always, I had a great experience getting my truck serviced at Griffin. Staff is friendly and helpful.

The experience was good. They did what I requested and got it done quickly.

If you have a referral program to appreciate customers referring others to your dealership that would be great. (i. e. gift card)And in the future, if you can take pictures of before and after you do the work that will be great to attach photos to the bill. Thank you.

This issue was resolved after a long conversation with the general manager. Handled very professionally. Thank you

Brad Sorenson is an amazing technician and all around good dude. He is honest, upfront and clearly dedicated to solving his customers auto troubles. And he does this all while being a mentor to a younger guy in the shop. Katie in service was wonderful, as always. She does a great job keeping customers clearly informed and aware of how things are going. Katie and Brad a great asset for Jimmy I Got Dangly Gold Bracelets Made from Detroit Iron Griffen. The End.

After being treated forced at Russ Darrows Honda to buy, we came to Griffin Chevrolet and met with Stephen Owen to buy a beautiful car. Stephen and his team made us feel welcome immediately. We told him about our budget, and he respected from the beginning. Did not wasted our time, and showed us what we can afford. He was honest and to the point. In general, we had a great experience, we got a car in less than an hour and a half and within the budget that we had!Thank Stephen and Chris!

I always receive the best customer service and fair prices when working with Griffin Chevrolet! I’m a loyal customer to the service and sales department.

I have a new 2020 Equinox that I bought in March 2020. The check engine light came on week of 10/23/20. Code was for brake assist vacuum hose. This also happened to my 2018 leased Equinox, but not until I had it for almost 3 years (got it in April of 2017). Griffin changed the hose and I thought I was good to go. 4 days later, the light is on again. I dont understand why Chevy doesnt realize this is an issue and use a different type of hose that wont collapse as these are doing. Now, I have to go back again and have it serviced. Very frustrating. Its not Griffins fault that Chevy isnt correcting the problem but still very inconvenient to the consumer.

Got into the oil change bay without drama. Work was performed efficiently and I was out in about 1/2 hour. Nice work by the maintenance team and as always, thanks to my sales guy, Steve Brandofina and sales manager Brad Krebs for ushering me into my fine 2020 Tahoe.!!

I came in for an oil change and the wait wasnt long at all. The representative was courteous and the experience went well. Thanks Griffin Chevrolet!!!

I have been getting my oil changed here for years and unfortunately today was the worst experience I have ever had. I arrived at 7:30 am and was told there were six cars ahead of me... I didnt think much of it as they were working on three vehicles at a time or so I thought. Two and a half hours later my car was finally done so I guess they were only working on one at a time or just really slow. When I got to the checkout counter I got a good idea as to why it took so long for my oil to be changed. Four workers were just hanging out at the desk talking about being sick and catching up on the holiday. I was told my tires were in good shape as well as my windshield wipers etc. This can as a slight surprise since last time I was in they said I would need new tires soon and my windshield wipers were in need of replacement (Both accurate and they gave me quotes on tires at the time). When I got in my car I check to see if the oil life indicator had been reset and it said I was still at 25% oil life.Apparently catching up with coworkers/friends is more important than taking the time to properly service a vehicle. When you are paying to service a vehicle it is nice to have workers that care about the small details and this was lacking today. Unfortunately I will be taking my business elsewhere based on todays experience.

Purchased 2021 Tahoe from Peter who has over 40 years in the business and did a great job demonstrating vehicle features, value, and swiftly completed a trade deal at a great price.Vehicle has also been in for warranty service with Wes and Katie who ensured the vehicle is well taken care, diagnosis is clearly communicated, and loaners offered for convenience.

The experience was excellent. Ive never been to a dealership and received the customer service treatment that I received here. I purchased a new car versus a used (which was my plan). They worked to get me the BEST deal to help ME!!

Steve did an amazing job listening to what we were looking for and showing us the different models that were available. He was patient with us asking questions and responded to emails and text messages very quickly. He was happy to help us find our choice vehicle and was able to be flexible with his time. Brad and Steve will be my first recommendation to any and all friends and family. Upon pickup, Steve showed us around the dealership and where we would come in for any questions or service, which gave us confidence that we would not be on our own after the transaction was complete. after finance preapproval was completed he worked on getting everything ready for us to pick up the truck on 12/29/2020, which happened to be an evening when we got 8-10 inches of snow. I was ecstatic to have the 4 wheel drive of our new truck on the way home, which surpassed every other vehicle that I have driven in snow. Lastly, the final paperwork, walkthrough of the dealership, tutorial of the features, call with OnStar and phone app setup were all done timely, but not to the point of feeling rushed. Chris in finance also did a great job walking us through the lease and explaining all of the items we had questions on. All in all, my the experience I had at Griffin Chevy far surpassed my expectations and I left feeling confident in my purchase as well as happy to have met each of the staff who helped me along the way. Thank you all!

Great service! Friendly staff!

Have a 2015 Chevy Cruz bring it to his place to get work done because the engine light was on they charge me 1800 to fix the vehicle the car was under a two-year warranty had the same part fixed twice within that warranty in a year after the last time it was fixed is back messed up this place has poor customer service poor communication skills drop my car off to them today so they won’t be ready till the next day was I got to the next day they told me when to be ready for three days later

Scheduled an oil change online and was promptly greeted and my truck keys handed over. The work took 30 minutes, as promised. Ive always been happy with service and employees at Griffin.

I had a fabulous experience with Griffin Chevy. My sales professional, Kyle Kiley (aka, KK) was friendly and knowledgeable, but most importantly for me she was not at all pushy (as I had experienced with a different dealership). I ended up buying the car on the spot, and she put in extra effort to get the details sorted out. Similarly the finance professional, Mo, was informative but not pushy when discussing the extended warranty and optional interior/exterior protection packages. I highly recommend this dealership and KK if you are in the market for a new or used car!