Ive been installing doors for the last 10 years with my own business, about 16 years total. I have never dealt with a company as unreliable as this company. They tell you an eta then just let you wait several months later to give you an answer on where its at or just keep leave you hanging. If they make a mistake, they put the blame on you. If they give you an incorrect panel, its your fault and have to eat the cost to change it out. I have been waiting on an order that I was told would take 2 weeks, and Ive been now waiting 2.5 months and still have no answer. I have called called several times about it, I have called the main office and they say they will look into it but here I am with no answers. Do not do business with these guys.

We strictly carried NWD USA garage DOOR products because it was local in Portland, OR and their garage door quality back 2017 was the best compared to other suppliers available in town. Unfortunately, the top quality that I thought was going to be consistent only lasted for so long. The garage doors that we have been receiving are consistent in being defective. It was brought up to rep Greg Anderson and he either doesnt even respond right away or you have to constantly try to call him to get his attention to get any resolution. We have at least 4 open complaints for damaged/defective garage doors dated from way back in July 2020 and no update has been given by any representatives of NWD USA. Be cautious on dealing with this company and pay close attention to the product that you get has no defects, dents or scratches.

Are you out of business? No one has answered your phone for days now and your mailbox is full.

Very friendly and efficient. The gentlemen in the warehouse were very attentive and helpful.

Very efficient and helpful

These guys and gals are the best!

Employee/staffs support and helpfulness is A-1 quality and their doors are the best I have ever installed!

My daughter boyfriend works there

Awesome staff!

Love them

Awesome staff!!!