My Moosberg 930 shotgun had a small problem when I reassembled it after cleaning it today. It is difficult to load and unload shells. The shop staff enthusiastically helped me repair it, and hurt his hand during the period. They did not charge me any money after the repair. I appreciate. Im an Regular customer here. The guns here are cost-effective and the quality is guaranteed. Usually, the price of a new gun is 10% or 15% cheaper than that of a big store.

Best shop around, and one that I frequent often! The employees are super knowledgeable and will get you set up proper. A great resource for anyone looking to get into reloading or anyone that needs a little help! Couldn’t rate high enough!

Just walked out and Ill definitely be back.both the gun sales counter and the reloading counter were very friendly and helpful.I felt like a kid in a candy store. If youre a reloader its pretty much heaven. Nowhere has everything in stock but I found some reloading supplies I really needed and a mint Swift reloading manual V2 hard copy. Score!

I arrived here after being treated so poorly by the big box store. ( Does not rhyme with eels)When I arrived at the Gunstop, I felt welcomed and appreciated. Thank you.The gentleman behind the counter was very helpful and answered my questions. I feel like I paid a fair price for what I received, and I will definitely be back in the future.Thanks again!

Extremely rude customer service. I called to ask a question about a reloading block. Silence followed for about 30 seconds, followed by a response. I asked a follow up question, and the Gunstop associate replied, Im not walking back there again. You have to ask me all of your questions up front. I was astounded by their handling of a reasonable pre-purchase question and refused to to business with them. You can get better customer service virtually anywhere else.

Not very friendly on the phone. Called asking about availability of reloading components and they were very short with answers as if calling to ask if they have supplies was annoying to them.

Ive only ordered from this place online over the years. Always had the impression that it is a small shop that sometimes has what you need and many times I am surprised at what is still in stock when every other outfit online and in person is sold out. For that reason I return. Reading some of the reviews and having spoken with them over the phone a couple of times, I understand why people complain about these guys being terse / brief / rude but I am not letting that interfere with my searches. They either have what you are looking for or do not (or someone walked in and bought what I had ordered before they could process my order). No big deal (you snooze you lose and need to research elsewhere before shopping here). When you take into consideration all the ammo/supply shortages and craziness over these last years, hey, these guys are busy and just dont have the time. I can accept that for now and have my own expectations set before ordering.

Beware! Sells used damaged guns as new. Assured me the gun was new but found out it was privately owned for 3 years and the sights had been damaged by the original owner using a cheap sight pusher. Do NOT trust this shop with your money or life. The manufacturer would not honor the warranty because it was in fact not new and because it had been altered/damaged. Do not trust any Gunshop that is not honest about what they are selling you. Especially when it has been damaged! You are risking your life!

I have to agree with the reviews about staff being rude and disrespectful on the reloading side and act like it is an imposition to even ask a question to the point that it is almost always a negative experience. The heavy set man on the reloading side ignores you and gives extremely poor service I would not allow such a person to work for me. On the other hand I have always found the staff in the gun section to be polite and helpful and even join in on a conversation. The gun side of the shop has a nice selection of new and used firearms and I have shopped there for over 20 years.

I love going to the Gunstop. Very friendly and helpful people.

Just got off the phone with a 🐴ars from the reloading dept. To qualify this review, the call lasted less than 60 sec and I was told he had three customers standing in front of him. I had the requests I was looking for on a post it and blazed through them and when I asked advice on a set of match/competition dies-the previous repsonse is what I got. Rude and unprofessional; complete lack of customer service. Spend the extra $ and order online. This is the reason staple businesses perish. What a shame as I read the reviews and saw the progression from good to bad. I carefully considered not posting but sometimes you have to call it like you see it. I have been reloading for over 30 years and will not step into The Gunterdstop again. Maybe its time to hang up the spurs if you are going to treat people that way. 😉😞

Bought everything I needed here to get started in reloading.

(Ive never written a 1 star review before but holy cow!) Ive been going here for 4 years for EVERYTHING I need. The other day I emailed and asked if theyd pick $500 worth of items for me cuz Id be cutting it thin on time. He said hed pick the dies, measures, etc but not the powder. OK FIne, first come first served. So Ill just grab that when I get there, but then I get there and he says I cant have 3 types of powder, I can only have 1. So I said Id take the Sport Pistol but if I couldnt have the other 2 kinds of powder I didnt need the dies for the 3rd caliber. Then he said he wouldnt sell me ANY powder if I didnt buy the dies. I had driven an hour each way for 4 years and he wont sell me powder if I dont spend hundreds more. Then he continued to email me all weekend telling me all the reasons he could think of why I was wrong. I can buy online and wait 2 days, spend less money, and not have any arguments. DONT WASTE YOUR MONEY HERE!!!

Been here three times. Extremely rude staff. I dont understand how you guys are in business with the way that you talk to potential customers. I had cash in hand and walked the first two times. Only went back because they had a part in stock that I needed, knew exactly what kind of treatment I was in for, and was still surprised by how bad the service is. you cant treat customers like this consistently and expect them not to go online and drag you.

I ordered some reloading supplies because the web sight indicated 5 in stock. the next day i received an email stating the package shipped. about 5 days later i decided to check the tracking info for the first time. it said, the item was awaiting shipment. when i called to ask what was going on the arrogant prick that answered the phone hung up on me the first time, then proceeded to talk down to me for even questioning why it hadnt shipped. he made it out like it was completely normal. dont even bother with this company. waist of time!

John the owner is very helpful, knowledgeable and friendly. I felt welcomed immediately even though I was from out of state. Great selection of reloading supplies. Just about any reloading part for Hornady, Dillon, Lee, Lyman you can think of. If he doesnt have it hell order it. Powders and primers, dies, bullets, cases, hes got it! Decent stock of firearms as well.

I love this little place. If youre in to reloading and want to talk to other people who are, head over to Gunstop. They will have everything you need to keep your hobby going from kits and presses to brass, powder and primers. Its all there along with the most experienced and knowledgeable staff I have ever found at reload shop.

Fantastic, no nonsense, professional gun store. I could not recommend this store more, without a doubt one of the best stores I have ever been to.

Traded my old guns and like new ammo and bought a handgun and new ammo. Trade in allowance was very fair and pricing on a new Walther P99 AS was the best I found anywhere, including on line. I recommend this shop as a trustworthy gun shop.

Even though I keep getting ripped off by these guys over and over again for the past 10-15 years, I keep going back and dont know why. Last one was a somewhat rare antique which was fixed at about $1000 due to its worn condition. It had brought an offer of $1500 at other places but I thought I could get the book value of $2000+ for it. These guys offered a mere $500. All I can say is shop around and dont settle for the first price you get.

I visited this place when in town on vacation. Ive been to most reloading supply places in Indiana, Kentucky and Tennessee and was floored by all of the inventory they had. I actually took pictures to show my friends. This is a destination store. Its worth traveling hours to get to. I had never seen a Mr. Bulletfeeder in person and they had 5 or so of them.I spent a good hour walking circles in confusion because I didnt know what to do. I came to kill some time and ended up spending a few hundred dollars. (be warned!) :)It was pouring down raining when I was there so had a lot of time to speak to John. He definitely knows his stuff and made a connection with me quickly about my hometown. Im a bit jealous of the people that live nearby and the access they have to such resources.

I dont know if the salesman has a personality disorder or not, but I went to this store for the first after reading some negative reviews and had my caution up. Lets face it, this is the best stocked store left in the area. I needed a $4 part of an obscure device, and they had it. I did recognize the guy in question, and politely reminded him I was a long time ago customer. I got nothing but good vibes, and no guff for just needing a little part. I will definitely be giving this store my business in the future.

I went there for the first time today. I called a day earlier and spoke with a guy named John. I went in to get what I called for and they had everything I needed. I am a new reloader. I talked to a few people there and they were all very helpful and pleasant. I met John and that guy was VERY knowledgeable about reloading. Though he would not tell me what to do, he was very good at advising me. I very much appreciated his input.I would recommend this place. I will be going back often.Also 1 more thing he told me is to read a reloading book which I bought from them and do some reading. Good advise!

Never again will I set my foot in that place. So rude to customers

I went to Gunstop, I was a new reloader, all I had at home was a press and tumbler basically. I walked in and John asked if I needed help, I told him I was new to reloading and needed some supplies. He was arrogant at first, I asked him a question, John answered it, then a customer overheard my question and gave his opinion and John got mad because the other customer butt into the conversation. Once John realized I was spending a decent amount of money he was rather nice to me. I was about to walk out at one point due to treating me like an idiot. I shrugged it off and ended up getting good service and good advice in the end.

Very good selection of guns and reloading supplies. Staff is very knowledgeable and this is my main source in the Twin Cities area.

Tragic. I have shopped there several times over the past couple years and they do have a good selection of reloading supplies at decent prices but you pay the high cost of dealing with arrogant jerks who man the counter between you and what you want. I will happily pay a little bit for shipping or drive a bit further to not spend my money there. Seriously, gun stores have enough problems - would it kill you to smile and be nice to people who are keeping you in business?

This company has two parts...the gun retail side and the reloading side. They are actually owned by different people.The gun retail side is actually pretty good. I would give it a 3 or 4 out of 5. Ive found them to be the lowest prices in town. Not much for conversation and/or advice/recommendations. Do your research online...do there when you know what you want. The only thing I dont like is there really isnt any choices for accessories. Go somewhere else for this.The reloading side is terrible. The guys is always rude and not helpful. Prices are ok at best. Typically you can find the same item at the same price or better. Dont dare question it if they do recommend something. Forget trying to return something. Theres always an excuse as to why you cant return it. Also you really dont get a receipt. I have bought from him only because I needed a Dillon piece and theyre they only retailer in town and couldnt wait. Other supplies, I go elsewhere. Fleet Farm has started to carry reloading supplies (when they have them) and are the cheapest prices in town. I would give the reloading side a 1 out of 5. Look online, theres lots of negative feedback on this guy. DO NOT buy from his website. He will sell you stuff he does not have in stock.

A lot of quality gun reloading supplies. Also a good quantity of used guns available. Very knowledgeable staff. Check it out!

Stopped in to look at and purchase reloading dies and a rear rest shooting bag. While looking at the bags, I brought 2 up to the counter and asked if I could remove each (neither were sealed in there plastic bags and were of 2 different materials) for closer inspection. The belligerent jerk behind the counter responded with a resounding Yes, I DO mind. I apologized and promptly returned them to the shelf, didnt even bother to look at the dies, just left!Well a few weeks later I was in the area so I thought I would give another try. Same guy at last time, and similar treatment... NEVER AGAIN!!!

This place is nice. They have a good selection of used firearms out for you to browse and an extraordinary inventory of reloading supplies and equipment. Its actually two businesses under one roof--reloading on one side, gun sales on the other. Staff on both sides is very knowledgeable and helpful. Like most old-school gun shops, theres the standard old guy with no reason to be there, nothing better to do but kill time and offer anti-Obama commentary. Even though Im a Democrat, and disagree, I still find it comforting. So much nicer and more authentic than the Gander Mountain/Cabelas environment.

The on hand inventory and in house knowledge at this store is second to none. For those of you wanting to purchase reloading equipment there is no better place in the Twin Cities to find what you need. You will have to overlook John... He can come across as an arrogant jerk. After having a few interactions with him I have come to believe that it is probably just a personality thing. He is very knowledgeable and can help you find almost anything. If at first you feel he his being a jerk, just give him a chance. Hes a great guy to get answers from.

I called to ask about a set of reloading dies and was hung up on, I though it was have been an accident or dropped call. I called back again and was told it was not accidental and hung up on again. I was going to drive 50 miles to order a die set then pickup when they were in. I planned on purchasing powder and bullets at the same time. Total purchase of well over $500. I’ll take my money and future purchases to a company that actually values a customer. The guy was very rude and uncaring. No better company than them to go out of business.

Out of Towner here and wanted a place to look at some reloading supplies. This place is the best reloading store I have been to. About 95% of everything I could possibly buy for reloading is at this store. Salesperson (probably the owner) was phenomenal!! Helped with everything I needed. Even had 8 pounders of ground up Unicorn Horns (Powder). Only negative was on my wallet cuz I picked up more stuff that I should have...but that was my fault lol. My new stop every time I come to the Twin Cities for sure. Too many of these types of stores are closing, I hope this one stays open for years to come.

BUYER BEWARE!!! If negative stars were available, I would have selected them. Ordered a very expensive reloading die, when it finally showed up, it has been either extensively used and mistreated, or it was a factory reject. When I called them to replace it, he would not replace it. When I started to discuss it with him, he just hung up on me. Dont waste your time and hard earned dollars with such an unprofessional outfit!

The times I went over there I was treated well, john is a nice person to talk and learn from

John is very knowledgeable with reloading questions.

Great little place to find much of your reloading needs. They are very knowledgable and one of the few places I have found Dillon reloaders! Their gun selection is pretty good as well.

That have what you need if you are reloading rifles.

Not the most friendly people youll meet. But they do have everything you need. So you have to put up with them

Was in the Twin Cities area the past few days and found this shop. Great selection of reloading supplies and good service.

Really nice shop! Friendly and helpful staff! Thanks a lot!

Today was it. I have patronized The Gun Stop for years because it has lots of what I want in stock. It has never been a pleasant experience dealing with the individual working the counter but I have always shrugged it off. Today I started by asking for any advise on loading a new caliber, and the response I got was so belittling and dismissive that I just left. I dont know why he feels the need to do this to his customers but I decided today that I wont subject myself to this treatment again. Im finally done with this outfit. I dont know why it took me so long.

Well staffed. Fair prices. Ill be stopping by often. Great place!

WOW WOW WOW What a selection. I was like a kid in a candy store. Highly recommended.

The gun side has the best prices on new guns in the metro area. The fellow that whines about low ball prices on trades, has to understand as I think most people do.....that you will never get what you paid for a gun and if they already have few used it makes it tougher. And, why would a business give a person more then they can buy a new gun at wholesale in trade? No sense at all!The reloading side has a great selection. But as with all things....Primers are hit and miss.....at least if John is flush with primers you can get 1K at a time, unlike some places that ration them.As always some is better then none!

Have nearly everything you need for reloading and the guys are very knowledgeable and helpful.

My first visit I was treated like an alien. But I need my supplies. As Ive been more of a regular customer they have warmed up to me. They dont offer new guys I sight. But as I say now that they know me...if I ask for a alternative they will assist me. You have to do a certin amount of home work so you can talk the language. Buying online from others for powder or primers results in a hazardous fee Negates any savings.

1st visit found my bullets and the supplies I wanted, and a great selection. No rudeness, but I asked no questions. Ill be back, but I dont tolerate rude, no matter how great the selection.

Great guys to deal with. Good selection and pricing.

I went in there looking for advice and to purchase some bullets. I bought the bullets but Im sorry I asked for advice. The belligerent fool behind the counter was abusive. Im sorry I went there. The selection is good but Id rather pay more and drive farther than go through this experience again.

F T/R competitor and handloader visiting from Michigan. Amazed at the level of inventory here. Every die combo I had ever heard of with all the components necessary in every size.Wish I wouldnt have flown here this trip when I saw the stacks of Berger 200 hybrids all sorted by lot # in large batches. Since I was flying home I wasnt looking for the usual hard to find match primers or H4895 or Varget so cant testify to that.Fairly busy between the holidays when I was here so there was a bit of stress showing. But if you shoot competitively this place should be on your list of supply resources.

The people who work here need to learn some respect and manners. Mama must have never hugged them as kids. Complete disrespect. I will be bringing my business elsewhere

Went in for the first time for some supplies. Very helpful and I didnt get my feelings hurt like some other people.

If your looking for reloading supplies and some knowledge, John is the guy to talk with. Very knowledgeable man!

I pity the fool who asks a simple or stupid question. Patience is not a virtue with the staff. Having said that, I have received decent service when in the store and will return.

Very complete inventory.items that can be found no other place in the Cities.

Thank god I read the reviews about the arrogant people doing you a favor behind the counter before I clicked send in a large order.Nasty disrespectful owner/opetator.I will gladly spend more money and be treated fair elsewhere.

I have been buying reloading supplies from John for 25 years.. He knows his stuff..He is informative.. Yes he is an expert.. HE DOES NOT SUFFER FOOLS very well..All gun guys think they know it all...John really does...If your feelings get hurt, go to a big box store where the clerks do not know a .22 rimfire from a .458.. His prices are more than fair, he will bend over backwards for you to help you... Too bad he was in the Navy tho....Nobodys Perfect..

Very huge selection of reloading supplies. Very good prices. Customer service is hit or miss depending on who is working. If you know what you need for reloading this place probably has it!

Great place to do business. Good, old fashioned, neighborhood store.

Great customer service and the employees made sure that we knew what we were doing!

Good selection of reloading supplies at slight discounts from normal pricing, some items that typically are only found online because they would not be common, or fast moving inventory. 250 savage ackley Improved die - available and on the shelf? They had it. For an experienced reloader, that knows the questions to ask, its a good place. The employees do seem to be effected by the stress from time to time, and overhearing conversations with beginning reloaders - the store is not a place to learn reloading. When you have learned it, the store will impress by having many advanced reloading items that are not ever stocked at brick and mortar storefronts. Im from out of town and appreciated being able to inspect what Im buying and walk out the door with it vs ordering online and having it shipped.On the gun side - there were many interesting long guns on the rack - but it appears there is an aversion to left handed long guns. Im a lefty, Ive not seen a single left handed action on the racks in several visits. Could be interesting for a right handed shooter - but for a lefty - theres nothing to consider.

If youre in this store to buy a firearm, youll receive great service. However, if you are in the store to purchase reloading supplies, youll get an elitest attitude of the highest order. Ive only been in the store twice, and both times the gentleman begins with a nice, Hello, can I help you find anything?. Do NOT answer him.I failed to take the preceeding advice. I simply inquired, Where are your powders. To which he answered, Youve never been here before have you?. I politely responded, This is only my second time, I usually shop at Wolfs Den. Him, Okay, well what do you need?. Me, Im looking for a good powder for .308 reloading. Him, Theres lots of books right over there, go read them. I cant tell you what I have in stock if you dont know what you want..I was thinking to myself, listen @#$#head, I came in here because YOU are supposed to be the expert, I am asking your advice and will subsequently purchase and use what youre offering, Im relatively new to reloading. Yes Ive researched various powders, but I was hoping youd have some recommendations.. But he was so belligerent I just asked for the powder type I know and have used so far. Its hard enough being new to something and feeling overwhelmed without some arrogant (or annoyed at uneducated customers who are just learning) owner/salesperson making you feel like an idiot. Im positive he wasnt born with a reloading station in his hands either.The previous shopping experience with this same person wasnt so great either. I was in the aisles looking for some new die sets and I heard him on the phone with another customer who had some basic questions. His responses were rude and I have to say it made me very apprehensive to ask any questions myself. This is an elitist reloading store, if you want to learn or want to attempt to enjoy yourself by picking up a new hobby, I recommend you go elsewhere. Its too bad really, because I have a lot of money to spend and its going to be spent online now instead. I go to stores so I can have personal service and experience, not to be shunned and ridiculed for not having 20 years of reloading experience.In retrospect I conversed with a reloading buddy of mine who suggested this store (and has a positive review on them up on Google). We believe that since the panic, many new reloaders without knowledge are coming into the store and annoying the owner. This is just a guess however, but regardless, everyone who is a potential customer should be treated with respect regardless of their motivations to purchase.They obviously are doing quite well for themselves and dont need new customers. I recommend if you need to buy something but dont have the knowledge research it on the Internet and buy it on the Internet. You wont finish your purchase feeling like youre the reason the owner hates coming to work every day.

Ive been buying from the Gunstop since they were in Excelsior, without a doubt John is the most knowledgeable guy Ive met for reloading. His humor can be dry and like anyone he has the ability to ruffle ones feathers, but he is actually very friendly and will work to save you money on your purchases if you let him. He has an extensive supply of books, presses, dies and reloading accessories. His component prices are the best around. As components come back into the stores I think the experience will be better for newer reloaders, I suspect part of the problem is the gougers who take advantage of Johns low prices, attempt to clean out his inventory and then sell on Armslist or Gunbroker at two or three times the retail price. If youre into reloading this is THE place to go.The Firearms side is OK, not as good as it was under Howard (the previous owner) the prices are fair and there is good inventory. Its prices are much better than the big box stores, the local gun store in St Louis Park on 394 or the budding chain in Robbinsdale. They are getting some competition from the newer local gun store store in Eden Prairie. If youre looking for a firearm I would strongly encourage you to check out the firearms side of this shop.

These guys rock! Im amazed at the negative comments about John and GunStop. Im very new to reloading and recently acquired a ton of equipment from a friend that was getting out of reloading. I arrived there at just a bit after they opened at 8am and explained my situation. Now, Johns not the most talkative but hes friendly and walked through what I needed to do without being asked. Some of my questions were answered with a vague response (i.e. How often to I validate my powder weights? A: As often as you think you need to...), but I realized that only meant that I need to determine these things through my own experience. That was strange, seeing Im used to getting an exact response, but I know if it could be answered exactly I would get that kind of answer. When I returned a second time destroying more 45 ACP cases than creating usable ammo he again walked me through using my own dies. Besides using the wrong die for seating (dont ask, its just dumb on my part) it was determined that one of my seating die inserts (this handles round nose or flat bullets) had bad threads. He exchanged this part for me at no charge despite not purchasing the die through him. This was unexpected and appreciated. Now, I make ammo that goes bang all the time.For all I expect from a business hes delivered. Friendly, attentive, and available. Whats not to love?

I was completely new to reloading. I read about Dillion reloaders online and like their reputation and company story. Thats when I found Gunstop as their dealer. I walked in and met John, told him my story, and walked out with everything I needed 45 minutes later. As I learned more later, I found that John had provided me with exactly what I needed to get started. He didnt take advantage of me( as he could have). Since then, I continue to visit him for reloading gear/supplies. John is different. Its like doing business with John Wayne. Its really nice to deal with a no BS person behind a counter for once.

Great selection!! Grumpy people! Especially the guy on the reloading side

Best reloading supply store in the cities.

Good selection and prices

They have what you need but the guy who owns this place is a grumpy old man and is not very nice. I hope you know what you need!

Best reloading shop in town. Period.

Not very helpful called looking for. Ammo not willing to even look for any

Very knowledgeable, friendly,professional

Wouldn’t take return for defected product, was rude and yelled at customer.

More guns for me!!!!...so yes if they dont hold your hand, I agree dont go...i care more about the gun and price treating with respect

Ive purchased a few nuns here their fair on pricing.

Everything you could ever need, even had several hard to find powders!

Great Dtore

Rude is not the word.

Expensive and RUDE!!! The guy behind the counter is why I buy my stuff online. Supposed to be an expert but is just an a#@hole!!! Go online or somewhere else!