user
Vallely Sport & Marine
2125 Elk Drive, Minot, ND 58701, United States
Appearance
Vallely Sport & Marine
Comments
To
Review β„–1

Would NOT recommend this place! We took our RAZR for repairs last summer. 2 entire summers, 1 motor, primary and secondary clutches, numerous trips back to have repairs fixed due to a non qualified mechanic being hired and fired and $11K later; we finally picked it back up today. 🀬 Super frustrated! Not to mention we were told that we wouldn’t have to pay for the repairs that were caused by the faulty mechanic; however, when we got there to pick it up we learned that the service manager was no longer part of the team and we would indeed have to pay the additional $2200. 😳. Not sure this is normally how business should be conducted, but if you talk to Tim, he will give you $200 gift certificate to be used at Vallelyβ€¦πŸ€―πŸ€―πŸ€―

Tr
Review β„–2

Parts personel are outstanding, they have a good selection in store items for ur bike

Lo
Review β„–3

They took my 4-wheeler in and said it was a one day project. And they rescheduled me 3 different times and it has been a month and they still haven’t touched it.

Ri
Review β„–4

Scott made my buying process easy and quick. Thank you.

Ka
Review β„–5

Scott and Brett were friendly, helpful and thorough. Thank you for the smooth purchase!

Da
Review β„–6

Scott and staff at Vallely were awesome in assisting us with the purchase of our new RZR. Very friendly and really worked with us in giving us a really great deal.

Da
Review β„–7

I worked with Scott Doering on a boat purchase. He knows his stuff! I appreciate having a knowledgeable salesperson and helpful staff since I am a novice boat owner. Thanks Scott!

Ra
Review β„–8

My Name is Randy White Owl Sr: I met a salesmen by the of Scott Doering. I felt quite comfortable and heard, he set me up with a new Side by Side, and I finalized buying a boat also . He walked me thru everything step by step. He calls often to check on how things are going and if any questions. Thanks Scott !My retirement will be great, In this time I appreciate Scott very much keep up the good work !

C
Review β„–9

I purchased from this dealership because they are marine certified which does not really seems to mean anything. I purchased a used boat which I new would have problems eventually. However, I did not think that It would be the first three times I had it on the water that I found different problems. Two of which should have been caught before leaving the dealership. Very simple and quick fix problems that resulted with myself getting stuck in the middle of the lake because of the boat not running or starting. I contacted Vallely to try and see if there was something that could be done to resolve the issue but because I was to far away from the dealership they said they could not help. Marine certified and customer bill of rights means nothing for used boats I dont know if it means anything for new boats. To add to the disappointment in this dealership, they do not know how to clean a boat. There was still dog hair and dirt in the boat from the previous owners after the dealership said they cleaned it.

Ve
Review β„–10

I cannot really say much. I just entered to see about a Polaris Slingshot. They had 1 used Slingshot but the sales guy had no info. He was nice enough but had no info so he wasnt much help.

J2
Review β„–11

This dealer lies and will cheat you out of money Charged me for looking at my jet ski. THE problem was I brought both jet skies to the shop and told them about the one that wasnt running . Never got a call back like they said they would and the parts women said she never said she would call me back and called me a lier. The jet ski that was broke they never looked at. But they did charge me $170 to look at the one that had nothing wrong with it. The worst dealer I ever dealt with in North Dakota and Ive dealt with a lot of them being a native North Dakotan Be warned Do Not Deal with this dealership

Mi
Review β„–12

Always a pleasure working with Scott Doering..Brenda and the whole staff...just getting to know the newer staff but we will build up the trust and friendship over the years to come...9 years going to Valley Sport & Marine and we will keep coming back....great great place.

De
Review β„–13

I bought a Lund rebel XL and I am very happy with it and very happy with the salesman Scott Doering he is awesome I call him to ask him questions about the boat still and about fishing and he always helps me out I also bought a Polaris ranger 900 last year from Scott I was very happy with everything he has done for me I will buy my next boat and side-by-side from Scott Doering

Da
Review β„–14

We enjoyed working with Scott. He helped us make a choice that was right for our family’s boating wishes. Our new pontoon was a hit with family and friends, and we look forward to many more years of boating fun!

cr
Review β„–15

My dad bought a side by side here. He could not get it when they promised him he could pick it up. They kept giving him another date. Finally he aakes for his money back. They were still waiting for a horn and blinkers he ordered to come in for them to install. They told him he could come get it and They told him after running it 24 hours bring it back in and they would change fluids and install the parts. Today he took it back in and they did what was supposed to be included with the purchase. They gave him a $450. Bill he tried questioning it and they got really rude with him. Finally my dad paid for it told my son to get the side by side. My son drove side by side up on the trailer and was met by a minot police officer that had gotten a report of my son drinking and driving. My son showed the cop the root beer he had been drinking and the package it came out of.Really really poor customer service.

Ja
Review β„–16

Bill in parts, took care of my on board charger and got it replaced free of charge under warranty. Thats good customer service.. !

Ry
Review β„–17

Very friendly professional service!!

Wi
Review β„–18

Had a great experience with our salesman Scott. He was very informative and knew his product. His follow up was good both before and after the sale. I would recommend both Scott and Valley Sport & Marine and will purchase from them again.

As
Review β„–19

Great shopping experience and even better customer service after my purchase. The staff was so helpful answering questions about my boat months after my purchase and did not brush me off after they made the sale. Great shop and even better employees. Thank you!!

Al
Review β„–20

Sales represented Scott Doering, in the Minot dealership was great to work with. His service actually started back in January 2020. He was the only Lund dealership that called me about package deals from Lund, Mercury and Shorelander. It was his assistance and willingness to negotiate a deal that fit my budget and put me into a new boat! I picked up the boat today and he had everything lined up and scheduled with service to personalize the boat! Very happy with the service!

Pa
Review β„–21

Great service, very helpful, high quality product. I ordered a Ranger, it’s a great machine and everything went smooth in the process of trading up and getting my new ranger. Thank you Scott.

Co
Review β„–22

Chris Johnson and Travis Olson were tremendous help. They made my purchase smooth and painless. I would suggest them to everyone no matter what kind of toy your searching for.

Be
Review β„–23

Craig Keller recommend valley sport &marine Brenda order parts for our ranger Colton put them on great job we had other work done before and they both done great job thank ya much. 2/28/20

Wy
Review β„–24

Took a 2014 Ranger in to have a recall worked on, a drive line cross bearing, and a rear wheel bearing. Straight forward and simple. Have had it for over 4 weeks and wont give me a straight answer to why its not done. They keep trying to add more work that needs to be done to it to get more money out of me I feel. Told me the drive line was going to be $300, now they want to charge $400. Somehow the driveline came apart OK, but wont go back together at the slip joint? So once again they want another $400-$600 on top. Unless they wrecked it taking it apart how can the slip joint not go back together? If they damaged it they ought to cover it. Will never take anything to this place again nor will I buy parts from them either.

Pa
Review β„–25

Scott was very helpful and easy to deal with. Seems like he loves his job. Love my new Ranger 900.

Th
Review β„–26

Scott was great to work with. He is very knowledgeable about their products. Very happy with the new Polaris Ranger XP 1000 Northstar edition with ride command! Update! 6 months later and they have been taking care of me. Since I purchase my ranger there they make sure Im taken care of!

Am
Review β„–27

Customer service here is top notch! All of my questions about service were answered confidently and the repairs were done quickly. Highly recommend!

sc
Review β„–28

Scott made my purchase easy understood what I wanted and worked with me to get it done. Very excited to get on the water

Ma
Review β„–29

One of the cleanest powersports dealers Ive ever visited, along with a great selection of boats and motorcycles.

Ca
Review β„–30

Thanks Scott for the help. Love the new Ranger.

Dy
Review β„–31

Scott was a good guy to deal with. He answered my questions very thoroughly and always got back to me in a timely manner. Definetly do business again!

de
Review β„–32

Had a good exchange with the crew there. Very friendly an patient. Scott helped out in every way he could.

aZ
Review β„–33

Bought a 4wheeler from here, and wish I wouldnt have. from the salesmen to the service department was horrible. They dont know what their doing and will rip you off anyway they can.

Pe
Review β„–34

DONT BE FOOLED BY ALL THESE FAKE 5 STAR REVIEWS. would not recommend this place. They will do what they can to rip you off.

Ca
Review β„–35

Customer service good and informative

Ma
Review β„–36

Great experience. Contacted them with some questions and Brenda was very helpful!

Te
Review β„–37

Thanks for everything, great to know you

Ti
Review β„–38

Repair service was timely and repair estimate was close to final price.

Da
Review β„–39

Do not ever breakdown on a motorcycle trip near Minot North Dakota and have your bike towed here. Total waste of time. They simply dont care about a biker in need. Worst experience in my life.

Ni
Review β„–40

Service was good bought a quad in Bismarck and picked up in Minot was all cleaned flued up and ready to go by the time I got there

Br
Review β„–41

Beautiful new facility, 1st class people!

st
Review β„–42

Called in to get a survey completed on a boat..didnt know what I was talking about. Had to explain it, if its an indication on how well they do work I wouldnt trust them.

Tr
Review β„–43

Helpful staff, I will buy again from them.

Li
Review β„–44

Thank you Scott Doering for all of your help!!

Sa
Review β„–45

My wife bought a new Yamaha TW200 but decided to sell it after only 600 miles.She took it to Vallely Sport & Marine for servicing. They charged her $100 for an oil change on a bike that only takes one quart of oil.They also installed the wrong oil filter that cut off oil supply to the top end and fried the motor.They disassembled the motor and had no clue what was wrong.I researched on the internet and brought to there attention that they had installed the wrong oil filter.They said they would fix it. This was mid July by the end of September I went in and raised so much hell they kicked me out and threatened to call the police.The next day the bike was fixed. I asked for a refund for the $100 oil change and was refused. Got the bike back October first.Now we go to Team Yamaha in Bottineau. No setup or freight charge straight MSRP and great service.

Br
Review β„–46

Thank you Scott Doering! Great service! We will be coming back!!!

Pa
Review β„–47

Service manager was great to work with. Will go back.

MA
Review β„–48

Service department will turn you down. Shop burned down 100 years ago and still can’t work on anything.

br
Review β„–49

Won’t work on boats older than 10 yrs. ok thanks.

Th
Review β„–50

Wonderful open house celebration

Ga
Review β„–51

Thanks for the great service experience!

Bo
Review β„–52

Good service .thanks

Ke
Review β„–53

Good friendly and knowledgeable staff

Wa
Review β„–54

Former customer. Ill drive to Devils Lake for Polaris products. They had my new ATV for over 3 weeks and then asked me where the parts were. Very disorganized and dont seem to mind losing good customers.

Br
Review β„–55

Great customer service!

St
Review β„–56

Great place.

Br
Review β„–57

Great customer service!

De
Review β„–58

Service was great!!!

Da
Review β„–59

Not going back

Information
99 Photos
59 Comments
4.1 Rating
  • Address:2125 Elk Drive, Minot, ND 58701, United States
  • Site:http://vallelymarine.com/
  • Phone:+1 701-852-1625
Categories
  • ATV dealer
  • Boat dealer
  • Boat builders
  • Moped dealer
  • Motor scooter dealer
  • Snowmobile dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–2PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations