Tyler McLaurin is hands down the best salesman I’ve come across! Along with the incredible finance department Will Z, and Eric at the front desk! Thank you all for taking great care of me and getting me into a car that superseded my expectations!
I had such an amazing experience buying my first car from Minot Automotive Center! My sales representative Austin was super nice and helped a lot during the process. The financial team did an amazing job breaking down the costs and what I was paying for! They were all patient and very kind to me. Absolutely loved this place and will be recommending them to anyone who is looking to buy a vehicle.
Great people that work there, no pressure on buying a vehicle and made the process as simple as could be. When I got my vehicle though there was NO gas, said 0 miles to Empty so I was pretty upset about that. Overall a great experience though.
The experience was great. Auggie our salesman was great to work with, he explained everything in detail. Ron helped me to understand the trade in pricing. When it came time to finance we worked with Will and that was very helpful in explaining the charges along with explaining the differences in extended coverages for the warranties that would be best for us. And can’t forget to mention Summer in the accessories department, she extremely helpful in showing us the many accessories we could get for the new jeep. She ended up getting us a nice cargo cover to cover the entire back portion of the jeep, a nice wheel cover along with the windshield protection plan.Overall it was an awesome experience dealing with everyone involved.
We truly appreciated the fast response with our request for a truck. But we didn’t really like waiting so long for approval. We totally understand the process but this seemed a little longer then I was use to. Sean made our experience a great one. We decided on a used truck to start our small business with.Thank you for all your help.
Becca was so amazing and so patient with helping me find a vehicle that fit with what I needed. I definitely will be going back for my next one 😁
It was very upfront pricing! Respectable trade-in value. Customer service was great, by all employees! I would very much recommend this place to people I dont even know. Great job Minot Automotive Center! Great job indeed.
Awesome experience. Sales was helpful and left us with information to seek them out when we were ready. When we made a decision they had everything in place to where we signed papers and we’re on our way. Non invasive and ensured we had the knowledge needed for the next few months if we should have any questions. Plus made sure we had an understanding of all the features and capabilities before leaving the lot. Highly recommended both my husband and I have bought vehicles from them!
Excellent customer service from sales, to accessories, to finance departments. Very professional and fun staff. Special thanks to Tyler M our sales rep, Summer, and Nolan! Thanks for all you do!
We want to thank Josh D for all his help buying our Chevy Avalanche. We were looking to buy this and have it driven to our home in the U.P. Of MI. He was a great help and we would recommend anyone to work with Josh D he went above and beyond the call of duty
Great buying experience! This is our 2nd purchase from Minot Automotive Center. We drive 4 hours just to come here. Tyler is very knowledgeable and helpful. Derrik made the financing a smooth and seamless process.
MAC is a very nice and clean establishment. This is the second time we have been there and purchased a vehicle. Tyler R is our go to salesman. His approach to assisting us with our needs was the best experience we have ever had. Highly recommend!!
3rd time I’ve had tire pressure so wrong that hazard tire pressure comes on. For $120 oil change and tire rotation everything should done that they say they did. After bringing it back in - it still wasn’t correct. Staff was nice but don’t seem to care that they screwed up again.
All of the staff that I encountered were very nice and Jeff S and Derrick were great to work with. Having the final price marked without any negotiation really took a lot of the pressure off because the salesman do not have to go talk with the ‘Great and Powerful Oz’ behind the curtain to see how great of a deal they have done this one time just for me.It was definitely worth the drive up from Bismarck!
Working with this dealership was perfect! I work in the field and was able to do everything over the phone or by email. Deal done, showed up, everyone was very nice. Paperwork was done and out the door i went. I love my new truck. Thank you Auggie, Ron, and finance. Great team!
I’ve had my oil changed there and the access panel to my oil filter was not put on properly and was zip tied to my car…I went to another dealership and it was discovered the last mechanic broke the latch to my access panel and zip tied it to cover their mistake. After posting the first part of the review, I was called 2 days later by the manager and they wanted to amend their mistake. They ended up sending me the part they broke. I appreciated the follow up
Jeff is our go to for cars.The apex is the second vehicle we have gotten from him, and we are thankful for him always being so helpful!
I’ve purchased 3 cars from salesman tyler and he has been nothing but awesome each and every time. Tyler was able to work with me to find the exact vehicle I wanted and make sure I absolutely loved it. The entire process was so seamless. 10/10 would recommend
Fantastic staff wonderful experience my trx is awsome
Sean is awesome! Most helpful salesman I have every encountered. Always looking out for our best interests and not the slightest bit pushy.
My experience was pleasant. I appreciate the customer service, great assistance and friendly nature. Overall, I am pleased, as this was my first wholesale experience.
Awesome people. Worked with us the entire process through test drives and financing. Loved our dog and made us feel extra comfortable without pressure.
From Jeff C. the salesman to the finance manager to the aftermarket person -- they were all SUPER to work with.. Were very understanding when I could not get to Minot for a couple of days to test drive the Ram truck.. My second Dodge Ram I have bought from Minot Automotive Center.. Thanks a bunch guys...Very satisfied again...
Sean Christianson was honestly the best salesman I worked with. He was very respectful and not a stereotypical pushy salesman. Honestly a very personable person who I would have no problem buying from again. I recommend anybody who buys from here buy from Sean
Very happy with my recent experience at Minot Automotive Center. From the start of my requests for photos, asking for additional information, setting up a time frame that would work out best within my schedule, all of my needed answers were immediate and efficient. Many thanks to Sales Associate Tyler M. for his dedication and follow up!
I was a little apprehensive about the entire process of finding a reputable dealer, trading in my only vehicle and buying a new used vehicle but thankfully I found Cartiva and my sales person was Jesse Baker. I am so appreciative for his expertise and professionalism because he made the entire process as easy and quick as possible for me. Despite being the only salesman on the floor taking calls and showing vehicles by himself. I was coming two hours away with a 3 month old in tow with an OBD2 scanner as I new little about car maintenance. But thanks to Jesse we drove home in a beautiful reliable vehicle with no codes and we love it. 5 stars!
Auggie was awesome and he helped me find the perfect car. The person who helped finance also gave me the best deal I could get and got my APR lowered. I highly recommend
Best car buying experience weve ever had. Great prices. Open and honest. Not pushy at all. So, so nice and professional.
My experience with Cartiva Clearance Center was all positive. Jesse was very helpful and friendly. There was no sales tactics. We found an older pickup truck at a good price and are very satisfied with it. I would shop here again.
The people here are super nice, willing to help with anything a guy would need with a new vehicle!
My overall experience was great. The staff here were super easy to work with. They helped answer questions but were not pushy or pressure some. This was my first vehicle I have purchase at Minot Automotive and it was a very positive experience.My first contact was through the website. Then I received a text message and then from there Tyler McLaurin and I continued our correspondence. When I entered the store the staff was friendly and helpful. The majority of my time was spent with Tyler. He was thorough and friendly. He followed up with questions I had in a timely manner. He walked me through the entire process and I felt well taken care of the entire time.
Purchased one of the trade ins from Tyler Reynolds at Minot Automotive. This was my second purchase from Minot Automotive, first one with Tyler. Process was simple and hassle free, start to finish from picking the car we wanted and actually bringing it home took about 6 hours and it would have been less then half that if I didnt have to go find the title for my trade in at home and pickup a check. I think thats a pretty fantastic turn around time. I liked that they showed me the inspection report from the vehicle. While there wasnt a warranty included with the car (its a used chevy and this isnt the chevy dealer) they did offer one as a package. Shout out to Nolan in finance for being quick with the paper work and explaining the taxes, registration fees, and additional packages to me well so I understood it.10/10 would purchase from Minot Automotive again.
Have purchased 3 vehicles from theses folks. All transactions trouble free. So easy to deal with. Two thumbs up
I dont have the best of credit but they approved me and I came home with an awesome car. Jordan and William were so very helpful and made things easy to the point I just gave information and they did the rest. Very grateful to them both.
Buying a my new mom car was so easy at Minot Automotive Center. My salesperson made everything so easy to understand and answered any question that I had. If he didnt know the answer to something he referred other people to explain.
What a great dealership to work with. They showed so much hospitality. 😁
Huge shout out to Travis and the staff .Everyone one went way above and beyond to make sure I received my new Toyota Carolla.Many, many thanks to all of you.Thank you so much.Chery Pyne
I’ve bought two vehicles from Auggie now and I love BOTH of them. So much! The most helpful easy going staff, not pushy or uncomfortable. I highly recommend!
Very good people, service, just great 👍My only concern is, they dont take the Toyota Credit Card.
Everything went smoothly. Great people to work with. Thanks Sean for helping us get the vehicle we wanted.
Perry was spot on as always. Ron was great. Josh did a quick painless job. The whole experience was great again. The Jeep L is amazing
Jeff Froseth and all the staff I dealt with were amazing! Great experience from beginning to end. Everyone was positive, friendly, polite, helpful, accommodating, and not pushy at all. I would highly recommend them!
We met a very nice gentleman who answered all our questions and helped us find the perfect car for me. Everything went smoothly, in the purchase, and we will be picking up our car Monday. Cant wait!
Travis was awesome...you people need to keep that guy..he is laid back and a pleasure to work with...and patience for days ....thanks travis..I had a good time.
I just wanna start off from the moment I walked in I was greeted with a friendly smile and hello. I just walked in to test drive a full size truck to if It was something I wanted. They actually let me test drive the vehicle by myself which was really awesome. Gave me a chance to get a feel for everything without anyone trying to shove a sell down my throat. Long story short I need up buying the truck. One thing that I was worried is that there prices are set. They claim to have the best price so of course I had to do my research come to find out I was getting a great deal after all. Becca the sale lady that was helping me through this whole process was very kind and helpful. She wasn’t shoving me to buy a vehicle which was a nice change of pace walking into a dealer ship. So if you thinking about checking out some vehicles or even buying from here I would say from my experience I would recommend checking cartiva out.
Sean was an excellent sales representative. Knowledgeable to answer any questions and available anytime. We are in love with our 2021 4Runner! That entire dealership is AMAZING through and through-every step. Every department. We will return for any vehicle no matter what state we live in.
Service DepartmentThis place has possible the worst service department Ive ever had the pleasure of dealing with. My son had a check engine light come on in his truck. I called the service department to set an appointment to have the light/truck checked. The service department was booked for a week. I was able to make an 8:00 AM appointment for the following Tuesday (7 Days later), I explained my wife & I both work so we would need to leave the truck the prior day in order for the to look at the engine light. The truck was dropped off on the Monday before the Tuesday appointment. the next day at 10:30 AM I remembered we had the truck in so I called to dealership to see what they found. When I was able to reach the service representative he stated they have not brought the truck in yet and he would call me (Dont call me Ill call you), when the truck was done. At 2:00 PM I still havent heard anything so I went to the dealership, when I arrived I found out they still havent brought the truck in for the check engine light. I spoke with the manager and he said they were busy and they were not able to look at the light at the 8:00 AM appointment. Once they brought the truck in at 4:00 PM, it took approximately 30 minutes to complete the repair. The moral of the story is, If you buy a Dodge from this dealership please make yourself aware you will probably have to take your vehicle to another dealership to have it repaired. This includes warranty work and recall work.
The salesman Perry was above and beyond helpful! My experience at Minot Automotive was absolutely amazing! I was scheduled to come in on Wednesday but ended up getting some extra time a day earlier on Tuesday and Perry made the time for me and we got the deal all done on Tuesday afternoon. Perry even drove me to my house to drop off my old vehicle so I could take my brand new Dodge Ram 1500 Warlock home that day! Once again it was an amazing experience working with the professionals at Minot Automotive and I will be a returning customer for life because of the way Perry and the rest of the wonderful staff treated me there. Thank you Perry and thank you Minot Automotive!!!!
This is my second car that I bought from Cartiva Clearance Center. Jesse is an amazing guy who is always helpful and makes everything easy during the buying process. Israel is great also and always helpful in the process.I definitely will consider Cartiva to look for my next car in the future.
I worked with a salesman named Auggie. He was very nice and did everything he could to give me the vehicle I was looking for. He even filled the tank and cleaned out all the stickers while I was getting insurance. The Minot Automotive Center was clean and I could tell everyone was doing their best to assist me.
Austin was extremely courteous and helpful. He listened to what we were looking for and found us the available options quickly. He answered all our questions and was never pushy or rushed. He walked us through the whole process and we left very satisfied with our new vehicle.
Becca was amazing to work with, highly recommended! She went above and beyond and made the buying experience easy as cake. Gave me a great deal on my trade in as well.
The staff at Minot Automotive were helpful and professional. They made my decision to purchase a new vehicle an easy one.
Israel and Jesse were super helpful while I was looking for a used vehicle, even after I made my purchase Jesse came out to the vehicle with me and showed some hidden features!!
Friendly staff and was very helpful getting me into a new car.
Fantastic experience. Auggie and Josh were great to work with. Thanks guys.
Jordan was amazing. I had been shopping around for a while and just couldnt find the car that was what I was looking for. Jordan didnt quit on me and kept searching until she found the perfect truck for me. I had given up, but she didnt give up on me.
Very helpful and friendly people! I had a great experience at Minot Automotive Center
So happy with our new truck purchase. Excellent salesperson too, highly recommend Tyler J-M! He listens to your needs and he will find you a deal - new or used! Tyler really knows a lot about features and benefits without being pushy. Great team at a Minot Automotive!
Idk why people leave bad reviews at this place, my guess is because of a car they got but it’s a used car dealership so you have to use due diligence. With that said my experience there was amazing, as a mechanic I was being very picky with which car I was going to invest in, I pretty much knew before I even stepped foot in there. Mr. Baker was very professional through the whole thing, allowed me to make a second test drive because the first one was ruined by rain… try doing that at another dealership! He was willing to stay late to work with my work schedule and maintained a steady communication throughout the entire buying experience! Going so far as to answer questions at 10pm on a Saturday night! 10/10 would definitely buy there again
Everyone at Minot Automotive was so considerate and thorough with my needs and making sure I was comfortable with my choice! I loved working with them!
Excellent service.Good common sense on repairs.Thank you
Michael Sept. 18, 2021 / 08:20 - Minot Automotive Center:...Sept. 18, 2021 / 08:20 - Minot Automotive Center: Welcome! Freq of msgs based on profile. Reply HELP for help, STOP to cancel. Msg & data rates may apply.Sept. 18, 2021 / 08:21 - Good Morning Michael, Jake here with Minot Automotive & Cartiva Customer Care. I wanted to reach out to see how I may assist you regarding the payoff request regarding your 2019 Ram 1500?(My Response) Sept. 18, 2021 / 08:54 - Hi Jake... we already visited Minot Automotive, followed by the proverbial slap in the face of a $34,000 offer for a 2019 Ram 1500 that can easily sell for $47,000... and, we bought that truck there! My wife and I decided to visit the Ryan dealership in Williston - after they reached out to us following their viewing of our ad on bisman - and subsequently offered us $42,400. Not only that - on the same day - we sold them a beautiful yellow 2017 Camaro (in perfect condition), with 23,000 miles, for a price that wasnt at all insulting. We were so happy with Ryans offers, respect and friendliness, we decided at the last moment to buy a Jeep from them. I only tell you this because whoever that manager was who decided to insult my wife and Is intelligence - and attempted to take advantage of a prospective returning customer - effectively drove a customer away. Please, let that manager know... especially if hes a manager that insists his underlings follow the same practices.
Absolutely wonderful customer service!!! They even delivered my new vehicle for me!! Im all the way around super pleased with my purchase
Best car buying experience I’ve had so far
I had the pleasure of working with Josh over at the Cartiva location and I can say he was very helpful. I ran into an obstacle of having to provide a proof of residence and I just got here a week ago and being in the military, living on base, in the dorm it was hard to provide that. He helped me tremendously with trying to find ways around that and even getting in contact with the bank themselves and seeing what other options there was for me and in the end, with all his help and his manager’s help, I was able to get the car that I was in love with! The car I got was also a very nice car with a pretty good price attached to it
Taylor was awesome to work with! The staff arent pushy like other places. I would highly recommend purchasing your next vehicle here. I know Im going to refer my family and friends. Thanks again for everything!
Been with them for 4 years and had excellent service and never missed a payment. Always paid up front.Until, a miscommunication with a customer rep in regards to my radio repair that resulted in paying for a late 4 month diagnostic payment and radio still broke. Nothing was solved. I feel like I have been ripped-off. Thinking about changing service location.
A fantastic service the people were incredibly friendly and very very helpful I am very pleased
I have the greatest respect for the crew at Minot Automotive Center. Professionalism and caring attitude are second to none. I would like to personally thank Auggie for helping us through all of the process and explaining the Jeep functions in detail.
The main branch of Cartiva was superb with employees that work with you. The other branches (like the building which works the clearance lot) clearly dont care about working with you and their selection is terrible with awful pricing.
These people were the best to work with - Terry K in sales, And the 2 people in finance. Never pressured us or anything- definitely will be back!
I had the pleasure of working with JOSH DORRELL to purchase my 2019 Tacoma. From start to finish, Josh made himself available to answer any questions I had. The Cartiva team took good care of me and on the day of purchase, they made the process quick and painless. I highly recommend shopping with Cartiva for a good quality vehicle and for the best customer service in Minot. Go see Josh D and tell him Brandon sent you!
Jorden was super helpful when purchasing my vehicle. Made buying it hassle free & super easy to get me in my new ride. Will definitely recommend to others. Will was very helpful in the finance part as well. Buy a car from Minot Automotive & you wont regret it
Had a wonderful shopping experience at MAC. Both salesmen that we worked with, Perry and Stubby, answered all our questions and werent pushy. Found an amazing vehicle at a great price.
They were very fast an efficient, really straight forward all in all, this is a great dealership!
Let me start by saying the sales staff is fantastic, I had several great conversations with a few salesmen, however the service center may be the worst Ive ever dealt with. I scheduled an appointment to have a recall performed, as well as some other maintenance that I would pay out of pocket for. I scheduled this appointment 1 1/2 weeks in advance, and informed them I would pay to have my car towed to the location. I sent my car a day early, and waited patiently to hear from the dealership the day of my actual appointment. By the end of the day, I still hadnt received a call from my Service advisor, April. The next day, April informed me that the wrong parts had been ordered for the recall, because we didnt know your car was a manual. The recall is for an engine component, and the part is the same whether the car is a manual or not. Having worked in the Automotive industry, I figured they simply forgot to order the parts and it would be a few days until they could get the parts. After a few days, I had to call April myself yet again to get an update, at which point I was informed it would be 3 weeks before they would even look at the car. Seeing as I had the car towed to have other items fixed this was a MAJOR inconvenience as I did not have a vehicle to drive for over a month because of their mistake. I spoke with April several times over the next 3 weeks and continually was brushed off or dismissed and told Im sorry the next available appointment isnt for a few more weeks.. My car was in their service lot the entire time, they had the keys, and yet I had to wait for ANOTHER appointment because of their mistake. I reached out to the Service Director, Ryan, who also seemed to have absolutely no answers for me and just like April, he did not like to reach back out to me with any solutions or progress. I had my car returned to me a total of 5 weeks after my appointment was originally made, and paid over $900 for the maintenance items I requested to be done along side the recall. When I got the car home, I immediately inspected it and found that I had 4 new dents with missing paint on my running panels from the technicians lift. I immediately took pictures and reached out to April about the damage. She had me send the pictures to the Dealership, and then proceeded to tell me the damage was not caused by them. Our Master technician knows not to damage a car like that because it will cost us money. He says the damage was already there is exactly what she told me. I assured her multiple times that the damage is new, and in fact have pictures taken BEFORE the car went to the dealership that show there was no damage beforehand. April told me she would speak with her boss, Ryan, and get back to me. A week later I still had not heard from either of them. Jump to present day and neither Ryan or April will return my phone-calls despite having left several messages for both of them, and trying to reach out as many times as possible. HORRIBLE customer service, and disgusting business practice to lie about the situation and then refuse to try and make things right. What should have been only 3 or 4 days has now turned into Months of problems. I know I will never return, and I have already made sure to inform my coworkers on base and anyone looking to have their car serviced to be sure not to go here.
Tyler was great! if you need a vehicle go see him. The finance managers are also very good at their job.
Fantastic dealer. Use Perry for your salesman.
Jeff is very friendly and helpful. The waiting area was nice and clean. The kids area was fun. Fair prices without the hassle.
Jorden was incredible! She was super kind and personable! So smart and helpful! Kept me updated through the whole process and made it such a enjoyable experience!
We walked in and were greeted and everything went great. We test drove a vehicle, decided we wanted the vehicle, sat down to get everything in order, and then were told we were not allowed to buy this brand new van because we live too far away from Minot. The poor sales rep had to come over and explain to my wife and children that we werent allowed to buy cars there because they only want to serve local people. I guess North Dakotans dont stick together anymore. I grew up around Minot for most my life and have always been a North Dakotan, but apparently am now outside some imaginary circle of business they will do. If they would have at least posted this somewhere I would be less upset, but we got our hopes up, we were excited, and then were told no, and they wasted so much of our time. My toddler was sad as she walked out and kept saying no new car today, no new car today! We tried to keep our business on the side of the state we call home, but now will purchase the same vehicle in Fargo.
Austin was excellent help throughout the process, lots of knowledge about vehicles, policy, financing, and leasing. Entire staff made it possible for me to drive away same day, amazing place, people, process, and work. This is my go to and final stop for dealerships.
Nice people, thank you for taking care of me so far away! Excited to receive my new Wrangler. Ben & Carol
Purchased a 2021 Toyota Highlander Hybrid for my wife, our experience was pleasant, all of the staff including our salesman (Auggie) were easy to work with (and friendly). Vehicle was priced fairly, bought it for 5K under MSRP with incentives. Highly recommend Minot Automotive Center, I would do business with them again!
Great service answered all my questions and trust me I had alot
There were a few bumps in the road. Everything was taken care of and I want to thank the team involved for all the hard work to make us happy!
No pressure sales, friendly staff, easy to work with, treated with respect. Love getting my vehicles here!
My salesperson was friendly and made my purchase easy. In and out in less than an hour with my new car.
Minot Automotive and Cartiva were wonderful to work with! They found me exactly what I was looking for and was very accommodating!
Ask for Brock and Perry. Great guys, and they will take care of you 100%. Josh is also a great finance manager and has helped me on multiple cars as well. These guys are the reason I keep coming back.
Austin at Minot Automotive Center was very knowledgeable and helpful. Showed me several cars with no pressure. Went in thinking to buy a specific vehicle and ended up buying another that was a better, more perfect fit.
They found my parts that I couldnt find any were ..other auto parts places kept giving me the wrong parts
I have been searching for this particular Highlander for a couple of months. I was so excited to find it in Minot. The salesman could not have been nicer!
Knowledgeable and thorough. Easy to deal with MAC and overall decent experience. Thanks, Tyler.
Got my dream Jeep from Austin at Minot Automotive!!! Took less than a week for me to drive away and I ABSOLUTELY LOVE IT!!! Austin was GREAT!! He was attentive and thorough and super sweet! And my dad might go get a truck from him now! Love this place!!
Minot Automotive is a great place to buy a car. They are not aggressive or pushy in the slightest, and are extremely helpful in every area. I had a great experience there. Ask for Jeff Clarkson and he will take good care of you.