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Magic City Home Leisure
1910 S Broadway, Minot, ND 58701, United States
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Magic City Home Leisure
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Ji
Review №1

BEST customer service we’ve experienced in a very long time! We felt comfortable the second we walked in. Brandon gave us honest advice with zero sales pressure. We couldn’t be more happy with our experience. Highly recommend to anyone!

Lu
Review №2

It was a great experience from sale to finish we didnt feel any pressure to buy and when we found our table it was very easy and the team that brought in the table and put it together were amazing

Ta
Review №3

Magic City Home and Leisure was so great to work with. They helped us work with our insurance company to replace our old hot tub that was damaged in our move with a new one. They were honest and not pushy at all! Great customer service.

To
Review №4

Brandon was fantastic to work with along with his staff at Magic City Home Leisure. They are very knowledgeable and answered all my questions and concerns in regards to a pool. So excited to put one in next spring!! Thank you Magic City!!

Mi
Review №5

Magic City Home and Leisure was great to work with and answered all of our questions. Brandon was very knowledgeable about the products and gave us many options to best fit our needs. Thanks you for the great experience!

Ad
Review №6

My wife and I have been looking for a hot tub now for well over a year. Its a big purchase so we wanted to be sure on everything we chose out! Brandon made things a lot more easier and more comfortable with his knowledge great customer service! We cant wait to get our spa and start relaxing! Thanks for all the help 👍 highly recommend.

Au
Review №7

Awesome service from start to finish! The team helped me find exactly what I wanted, delivered it quickly, and once it was installed spent time to make sure I knew all the ins and outs of the hottub!

Ni
Review №8

Bought a sauna. Great service through researching products, sales, installation and follow-up!!! Thank you for great customer service!!!!

Jo
Review №9

Great employees at Magic City Home Leisure! I’ve had great experiences every time I go to the store. Very helpful people.

Jo
Review №10

Brandon has outstanding customer service. My wife and I were looking for our first hot tub and had no prior experience with them. Brandon was able to walk us through all the ins and outs and helped us pick out the perfect hot tub for us and our home.

Sh
Review №11

Brandon was extremely knowledgeable on the spas we just recently looked at and helped us decide on the perfect one for us. Very professional! Very reasonable prices! Super friendly staff, would recommend 10/10

Lo
Review №12

Brandon was wonderful to work with and very helpful with all my questions! Thanks so much great experience.

bo
Review №13

We had a great experience buying from Magic City Home and Leisure. Staff was friendly and knowledgeable. We are first time buyers and they did a good job giving the pros and cons on all the availability products. I would definitely recommend.

Do
Review №14

I recently made a purchase at the home and Garden expo. I had been in the market for a massage chair for a while. I was a little apprehensive at first but after speaking to Brandon and his wealth of knowledge and letting me test drive a few chairs I was much more comfortable with taking the leap and making the purchase. Extremely knowledgeable and super friendly.

Wi
Review №15

Customer service reminiscent of a day gone by. Cheerful, knowledgeable, understanding and articulate. Alex’s support and follow through would make him employee of the year in most Fortune 500s!

Wa
Review №16

Very satisfied with the experience. Staff was pleasant, knowledgeable. Magic City home Leisure delivered my Sauna soon after the purchase and made sure everything worked before they left. Enjoyed it that evening, very happy with my sauna. Would definitely recommend them to anyone considering purchasing sauna. Thank You, Wade

Ja
Review №17

We bought our sauna from the previous owner’s (Hot Springs)and had issues from the beginning with no customer service for almost 2 years! As soon as Branden took over (Magic City Home Leisure)we reached out to him. Branden and Terry serviced our heater and it works awesome for the first time in 2 years! My wife and I are very impressed with the team at Magic City Home Leisure!

Ma
Review №18

We have been so happy with the service we received from Brandon at Magic City home and Leisure. We appreciated the delivery and installation of our sauna. Brandon was very helpful in answering our questions. I would purchase from them again and I highly recommend them to anyone interested in their products.

Tr
Review №19

Best place to buy a hot tub in North Dakota! The new owner Brandon was super nice and has the best deals upfront with no haggling. We traded in out smaller hot tub for a bigger one and got a great deal on a pool table too. Brandon was definitely easier to deal with than the previous owners. Upfront and honest! Highly recommended!

Di
Review №20

I was very impressed with Magic City Home Leisure. Brandon was very attentive and knowledgeable. I would highly recommend as we were very satisfied with their service.

JN
Review №21

Brandon was extremely helpful! He made sure we got exactly what we wanted and at the right price as well. Would definitely recommend Magic City Home & Leisure to anyone looking!

Br
Review №22

Great experience! Brandon had us try out each massage chair to find the perfect fit! Very excited about our new purchase!

Di
Review №23

Great business! Between Alex and Brandon I have had all my questions answered. Very professional and highly recommend them!

Ja
Review №24

Great customer service and very friendly staff. Brandon was helpful in choosing the Suana that was right for us and deciding what we would like. The process was very simple and fast.

Cy
Review №25

Highly recommend!The store associates were friendly and helpful. They listened to our concerns and answered our questions with respect and intelligence.We put our sauna on layaway and they delivered it the day we paid it off. Sure, that might not work out every time, but it was fantastic for us!Go by and talk to Brandon and the friendly people at Magic City Home Leisure about purchasing a sauna, hot tub, or pool table. Youll truly br satisfied with their service.

Al
Review №26

Brandon was great to deal with and very knowledgeable when it came to picking out the right hot tub. Highly recommend checking them out. Great customer service. Thanks again for everything!

He
Review №27

Always very friendly and Excellent customer service. They were very helpful when we needed a new cover for our hot tub!

Fl
Review №28

We made a few visits to Magic City during our search for a hot tub. We were met by the owner every time and he spent a lot of time with us discussing the different options and explaining the differences to us. There was absolutely no pressure to buy, and when the right tub came in we grabbed it. As soon as we have room for a pool table we will be back!I highly recommend you stop in here if you are in the market for hot tubs or pool tables.

Tr
Review №29

Brandon was excellent, made sure we had all the information we needed so we could make the right decision. Sold us what we wanted not what he wanted. Couldn’t be happier.

x
Review №30

This place is one of a kind in the city of Minot. Luxury at its finest. Loved every minute of my time being there. Brandon was very knowledgeable And had an answer to every question I had. I recommend this place to anyone looking for a quality home improvement!!!!

La
Review №31

Awesome guys to work with. They explained everything and helped me understand the difference in saunas. Definitely recommend them

An
Review №32

We had a great experience buying our hot tub from Magic City Leisure. They were easy to work with, very knowledgeable, delivered everything super fast, and are continuing to check in making sure we don’t have questions. Would definitely recommend.

Da
Review №33

Great buying experience, Brandin was very helpful and knowledgeable about the product, would highly recommend them!

La
Review №34

Brandon was a dream to work with! He explained all our options so well! Thank you!

Ma
Review №35

I highly recommend Magic City Home and leisure if you are looking for a hot tub! My Salesman, Alex was courteous, answered all of my questions, did not over sell me and gave me a reasonable price on my purchase. I am also contracting to have my new deck built by them! Im very satisfied and excited to have made this investment!

Be
Review №36

We were looking to get our pool table re-felted after we moved, and Brandon was so great to work with! He had many different felts to choose from. Even with the felt I chose being on back order, he and his pool table man had it done so quickly! I definitely recommend!!

Da
Review №37

The place to go for your home leisure needs. Whether its a hot tub, sauna, pool table, you name it, Brandon knows his stuff about it. Very knowledgeable and easy to talk with. Brandon treats and talks to you like a friend and takes the time to make sure youre getting what you need and for a price that works for both of you! Wouldnt go anywhere else, great job, Brandon!

Sa
Review №38

Wow! Brandon is so friendly, helpful, honest and definitely knows his stuff when it comes to hot tubs and spas! He made us a special appointment to help us find the hot tub of our dreams and we are so pleased! Prices are great too!! If you’re thinking about purchasing from him, don’t hesitate! Highly recommend! Thanks Brandon! A+++++

Ky
Review №39

Alex was great to work with in the purchase of our pool.

Te
Review №40

As a general contractor in Minot time is important to myself as well as our customers. Alex at magic City Home leisure continually goes above and beyond when I bring in water samples. I can drop them off and he puts all the chemicals together for me and emails us with the results so we can grab and go, saving us time and money. Proving that customer service is priority 1.

Co
Review №41

Great experience working with Brandon. 100% knowledgeable in the products I was interested in. In addition to knowledge, personable and easy to visit with and ask questions.Would recommend going here to anyone. Thanks a bunch Brandon.

Ka
Review №42

I knew what I wanted in a hot tub, (I did tons of searching online) but thought I need to shop local. I contacted Brandon and he found the perfect hot tub for my needs and wants, and it came at a great price as well. He is very personable and knowledgeable and doesn’t push the sale. I’m comfortable with the decision I made and happy I decided to go with Magic City Home and Leisure. Thank you Brandon, I can’t wait for the delivery, more importantly, to relax and enjoy my new hot tub!! :)

Du
Review №43

Brandon was extremely helpful in the purchase of our new hot tub. Delivery was completed in a timely manner and are coming back to complete set-up once our house is done. We are now going back there to shop for patio furniture. Thanks Brandon!

Je
Review №44

Brandon has went above and beyond to help me rectify a year old problem with our hot tub. What’s even more of a breath of fresh air is that every time I walk in the store I deal with the same person rather then what I have experienced in the past having to explain my story over and over to different people. Minot is so lucky to have this store with a business owner that cares as much as he does. Thank you for making my hot tub a place to relax, finally!

Ka
Review №45

The best around! Knowledgeable and customer focused staff and the new owner is top notch! You won’t regret giving this crew your business!

Ja
Review №46

Great service! Friendly and attentive staff. Honest and willing to find the right fit for your home!

Je
Review №47

I have an above ground pool, the water had gotten cloudy in it even though I have a regular routine of chemicals. Brandon and Alex were so helpful and set me up with a couple products that brought it back to crystal clear water in 24 hours! Thank you so much guys, my kids were thankful it didn’t have to be emptied for the season so soon!

Kr
Review №48

Customer service is top notch. I went back and forth on what option to go with. A sale was never pushed and I was able to take my time and make the decision on my own, with the help of Brandon answering numerous questions. He was very knowledgable on the numerous products, helpful and flexible with the purchase and delivery.

Ma
Review №49

Our experience with Magic City Home Leisure was exactly what we hoped. We received personal service from Brandon. He helped us select a product that was perfect for our situation. Looking forward to enjoying years of use. We will be back when looking for our next purchase.

Mi
Review №50

Was simple and easy to deal with new what he was selling thanks Brandon!!!

St
Review №51

Brandon is as honest and trustworthy as they come. If you need anything, stop and see him. He will make sure youre taken care of. 10/10 would recommend.

aa
Review №52

Excellent service! We called with questions about our salt water spa we had just purchased from Bismarck actually and he answered all of our questions about it and even called us back after helping a customer! Very impressed because we have had a hard time reaching the other tech guy we were supposed to talk to. We only wish we had purchased our spa here and will be purchasing all of our products here from now on!

We
Review №53

What a great experience! From beginning to end these folks made our purchase and installation a breeze. Super friendly and willing to do whatever it takes to please the customer. I highly recommend them!

Jo
Review №54

You won’t find better customer service, more extensive industry knowledge, higher quality product lines or an owner with Brandon’s level of care and INTEGRITY anywhere else in Minot. This is the place. If you’re in the market for their products, don’t waste your time looking around - because you’ll find yourself here anyways. (or you’ll make a mistake supporting someone who doesn’t have your best interest in mind... and I’m speaking from experience)

Li
Review №55

Customer service is great! Brandon was very quick at responding to questions and fast delivery! Highly recommend Magic City Home Leisure!!

Ju
Review №56

Very easy to deal with and very knowledgeable about the products they sell

Na
Review №57

I always enjoy giving credit where credit is due and I definitely give Magic City Home Leisure 5 stars based on their excellent customer service skills. We previously purchased a Hot Tub and anytime we have questions they are there to help. We also decided to buy a patio furniture set and a fire pit from them, they helped us navigate through many options to choose from with top notch service! I feel confident saying Magic City Home Leisure definitely offers the most comfortable outdoor furniture on the market, along with many other fun things I would love to have in my home! Thank you for being patient with us as we made decisions and treating our 3 kids so well while we shopped!-Natosha GartnerMinot, ND

Sa
Review №58

Brandon went above and beyond!! I came in looking for some patio furniture and a propane fire pit. He answered all my ( 2,000) questions and got all the answers I had regarding warranty etc. To top off my experience he is delivering to my house for NO extra charge. I will be recommending magic city home leisure’s to all my friends, family, & clients!

Ma
Review №59

From start to finish, Brandon and his staff were amazing to work with! I highly recommend Magic City Home Leisure.We are excited for future purchases from them!

Tr
Review №60

Nice service and good price

Mi
Review №61

Brandon did a great job getting us a quality used spa for a great price.

Am
Review №62

So easy! No nonsense, knowledgeable, honest, and prompt. We are so excited to hop in our new sauna and hot tub! Thanks Brandon!

Mi
Review №63

Brandon was very helpful and good to work with us. Mike & Liz

Il
Review №64

I love visiting my cousins and soaking in their grandee hot tub! The lights and stereo are really cool!

An
Review №65

We purchased a pool! Brandon was very knowledgeable and answered all of our questions! The delivery and setup crew was great too! Would definitely purchase from them again!

Ma
Review №66

Brandon was great to work with, super informative and never pushy. He helped me find an even better hot tub than I had expected to get but in the price range I wanted to spend.

Na
Review №67

Very knowledgeable staff! Willing to go the extra mile to take care of their customers. Ask for Brandon, he’ll always take care of you.

Ch
Review №68

Brandon is the best in the home entertainment biz! He is very knowledgeable of spas, and every question I’ve ever had on the subject, he has an answer. He is my go-to guy!

As
Review №69

Brandon at Magic City Home Leisure is fantastic to work with. We were trying to sell our hottub and Brandon reached out to us,said he could consign it for us, and set up us with a contractor to remove the hottub from our basement. After only a couple days he had it sold! Will definitely be recommending him for friends and family!

Je
Review №70

Love this place, you cant go wrong here. Great selection plus. The staff has great integrity and knowledge beyond belief!!

Le
Review №71

Brandon was so good to work with. He helped me find exactly the hot tub I was interested in. The service was friendly, honest and he has many years of experience in the home leisure business.

Lo
Review №72

Brandon and his staff are very knowledgeable about products and very friendly. I would recommend them to anyone looking for a spa! Thanks for the product and service!

Ry
Review №73

Great experience at MCHL. Great service, great people! Start to finish was perfect!

J.
Review №74

Brandon is the best! Beautiful store and top notch service!

Mi
Review №75

Prompt, courteous, professional service. Extremely knowledgeable of hot tubs, swim spas...!

Br
Review №76

Friendly service and staff very knowledgeable!

We
Review №77

We bought our swimming pool from Brandon at Magic City Home Leisure. He was very helpful and accommodating to our needs! I highly recommend them for all of your home leisure needs!

an
Review №78

Very inviting place. Also Brandon the most knowledgeable spa guy you’ll find in the area.

De
Review №79

The staff were knowledgeable and super friendly! They have the best prices and the whole process from start to finish was smooth sailing.

Wh
Review №80

Quality Brands and great customer service along with Local knowledge and experience! Highly recommend!

Mi
Review №81

This place is the real deal, very knowledgeable staff, overall great experience!

ND
Review №82

Good honest people. Nice variety of products. Very clean store with a friendly staff.

Me
Review №83

Great customer service, delivery and set up went great!

Am
Review №84

I highly recommend Magic City Home Leisure. Awesome place and great customer service.

We
Review №85

Very easy process to purchase our hot tub.

Wh
Review №86

Highly Recommend! Quality brands and great customer service with experience!

Sh
Review №87

Brandon is knowledgeable and helpful! Thank you for a great experience; we are enjoying our new spa purchase!

An
Review №88

Brandon can answer any question you have,very good to deal with!

Jo
Review №89

Great to deal with! Very happy with my hot tub!

Ch
Review №90

We bought our hot tub from Brandon, use it everyday!

Je
Review №91

Thanks Mr. Solem for the beautiful store and perfect merchandise for our entertainment

Se
Review №92

Brandon is very knowledgeable and willing to go the extra mile for customers.

Ma
Review №93

The best prices and customer service in town!

Da
Review №94

Great customer service. Highly recommend.

Ja
Review №95

Great service from beginning to end, great selection and clean showroom ..

Co
Review №96

Great service!! Quality deal! Thanks Brandon!

El
Review №97

Great Store with truly great advice and service !

tj
Review №98

Service is amazing, people are very friendly

St
Review №99

The staff is knowledgeable and experts in their fields

Ja
Review №100

Great to do business with!

Information
35 Photos
100 Comments
5 Rating
  • Address:1910 S Broadway, Minot, ND 58701, United States
  • Site:http://magiccityhomeleisure.com/?utm_source=gmb&utm_medium=organic
  • Phone:+1 701-839-5806
Categories
  • Billiards supply store
  • Hot tub store
  • Patio enclosure supplier
  • Sauna store
  • Spa
  • Swimming pool supply store
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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