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Collins Muffler & Hitch
25721 Obrero Dr # C, Mission Viejo, CA 92691, United States
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Collins Muffler & Hitch
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Ch
Review №1

Guillermo has taken care of my 2005 Toyota Land Cruiser twice now. They had me out within 30 minutes of my appointment to repair a leak in my exhaust. The welds are top notch and price for labor and parts was very reasonable. Would highly recommend for anyone needing exhaust repair.

Dy
Review №2

Very professional and quick. They get the job done in a reasonable time and do a great job. Best exhaust shop ive been to with great prices. Awesome customer service aswell. Best shop in oc!

Ke
Review №3

Shop around! I had them bolt on an axel back exhaust for my e90 m3. They took 20 min and charged me $300! EAS, a BMW specialist, only charges $125. I wish I would have called EAS first.

Ka
Review №4

Collins Mufflers did a great job on my 2018 GT Mustang. I called a couple of places to get a resonator delete and install an H-Pipe, Collins was the best price. Alex was professional and friendly, he went the extra mile to get it just the way I wanted. Now my stang sounds like a beast!

Ra
Review №5

Fast and friendly service. Got the job done. If you need to hitch put on your vehicle Id recommend you go here. Fair prices. Way better than the dealership.

Mi
Review №6

I was searching for a muffler shop and just read the reviews and so I was impressed so went down there in my 1972 c10 truck to get a price on what it costs to replace 2 header gaskets and replace the boltsThey gave me this insane price of $1100I shopped around and got prices and had varied between $500And $700So why wouldn’t I be sceptakle now if pricesI assume they thought I had money just because I had an old truckI live pay day to payday and work hard for my money just to hear that this company is taking people for their money especially me I’m thinking nowIf I could report to better business bureaus I wouldPlease don’t use this company

HU
Review №7

Took in my Ford explorer, was having horsepower issues. at first I thought it was the transmission, transmission shop told me to check exhaust. Collins muffler checked it within two minutes of me getting there! They let me know that two out of three of my Cadillac converters are possibly bad and to start off with replacing two of them instead of all three to see if they would fix the issue. super happy that they suggested that because it save me an extra 500 and also did fix the issue with only replacing the two cats!! Would recommend these guys to anybody and everybody this will be my go-to shop if I ever have any exhaust issues or upgrade!!

Er
Review №8

I just recently had my Ford explorer lose power on me. I thought it was a transmission issue, ended up having the transmission shop say to check out the exhaust. came here they told me I was having back pressure and that tw of my cats were bad. I have three Cadillac converters on my car he suggested changing out two of them instead of paying for the third one to first check to see if that will fix the problem. Super stoked it did fix the problem! He charged me fairly! was fast! easy! very appreciative of these guys! would recommend them to anybody!! this will be my go-to shop if I was ever have exhaust issues

Sa
Review №9

Great experience so far. The guys are very helpful and happy to work with your needs. I brought my C7 Corvette for a muffler delete and they immediately worked with me on the best way to go about it. Looking forward to seeing and hearing the final result.

Ye
Review №10

Came in today met the previous owner and the new owner. Both are very respectful, friendly, and clean. They made my Mercedes s550 into a beast sounds amazing and looks amazing with my new exhaust tips. I will be back again for sure and would recommend anybody to come here. Great customer service and fast to get the job done!

Ja
Review №11

Randy and his team are awesome!! Great quality and outstanding customer service! I brought my classic truck in for exhaust work and they were able to accommodate the short notice and provided a great price! The truck was ready within a few hours and sounds and looks great!! Highly recommend Collins for anyone looking for customer exhaust work, especially on a classic vehicle. They take pride in their work and and ensure their customers are satisfied!

Jo
Review №12

Really informative and not pushy. My 2011 range rover had hitch added, so a hardwired brake controller isnt possible.. they gave me a bunch of other wireless options to think over. Nice guys.

To
Review №13

I want to take a moment to recognize Collins Muffler & Hitch for outstanding customer service. Randy is a genuine and friendly person who despite his back pain, still manages to show up and positively interact with his customers. I’ve never been to an exhaust shop quite like this before and I will definitely make it my go to from here forward.Thanks for becoming a new friend and have a fantastic day! My 2020 Mustang GT sounds incredible!

lu
Review №14

Great guy ruily friendly great prices. Recommended %100% the best

Bo
Review №15

Had an exhaust leak on a rusty exhuast (thanks east coast road salt)They were able to fix it within an hour of bringing it in and for a very reasonable price.Would reccomend for anything exhuast related.

Tr
Review №16

I had a trailer hitch installed here so I could tow a U Haul Pod to and from U Haul for a move. When we went to U Haul to connect the brake lights they would not work unless our trunk was open. If the trunk closed fully the brake lights wouldnt work and U Haul would not let us leave the site. I sat in the trunk to keep in from closing so we could get the POD to and from our house. I went back to Collins Muffler to have them fix it. When we arrived in Missouri to transport the POD to our apartment the issue had not been fixed. We still had to sit in the trunk in order to get the brake lights to function. I was told that I would get a check in the mail to cover the cost to install the hitch properly but that hasnt happened.

Ke
Review №17

My husband brought in our new Tahoe because I wanted the V8 to sound like, well, a V8. They were willing to see us within the hour and when he pulled up the vehicle was on the lift within 2 minutes being worked on! They promised him 45 minutes until complete. They had it done in 40 and delivered. The Tahoe sounds exactly how I wanted and how they promised it would. Very pleased with Randy Collins and crew.

Mo
Review №18

Alex and his boss were great ...they fixed my mothers hospital bed railing weld in no time and with a very reasonable price. Next time I need welding of any type, I know where to go.Highly recommended local shop for local folks like me.

Ke
Review №19

I called this shop with the intention of getting straight pipes on my 2008 Dodge Charger R/T. They invited me to swing by and get the car on the lift. Minutes after arriving, the car was already on the lift and being examined. The mechanic said itd take about 2 hours.Fast forward 2 hours later, the job was done, clean and efficiently. AND WOW WAS IT WORTH IT.If youve got exhaust work, do it here. Randy, Alex, and the others were awesome to work with. If Ive got more work, Ill be coming back.

j
Review №20

These guys are great to work with. Quick affordable and high quality work. They are always willing to work around my crazy schedules. Excellent customer 1st service.Just did a second custom dual cat back for my 13 3.8 gen coupe and it is flat out fantastic. (video on you tube). Literally perfect build and the sound is wicked ;). Highly recommended, these guys have been doing this for years and its obvious why. Thanks again Randy, you are the man!

Fr
Review №21

Went there to have a performance muffler installed on my new Mustang.The guy was able to fit it at short notice, and allowed me to be involved with the installation process so that I was happy with the fitment.He did a great job in under an hour, and gave me a very good price.Highly recommended!

Da
Review №22

This place is Great. Alex helped me out. His lunch pizza just arrived when I pulled up. This didnt stop him from helping me weld some expanded metal on a trailer. I needed to fit my nephews pit bike on it so we could go ridding. Awesome guy!! Thanks Alex

Dr
Review №23

Walked into Collins mufflers to get a muffler delete with straight pipes on my 2010 E60 M5. Everything was done in just under an hour and the price was more than fair. Randy is courteous knowledgeable and willing accommodate all your needs. This was my first visit to any muffler shop and Im glad it was Collins. I will be returning in the future if I ever need work done. I highly suggest Collins to anyone that is looking for honest and reliable work. Thanks again Randy !-Tom

Ur
Review №24

I had an extremely positive experience at Collins Muffler & Hitch when I had to take in my moms 2001 Toyota Corolla. My mom informed me that it needed some work on the muffler so that it could pass smog. I called him and he told me to come by early for the fastest turnaround. When I arrived, Randy and his guy Alex were expecting me. After reviewing the smog paperwork, they informed me that the car actually needed a new catalytic converter. Randy reviewed my options with me and gave me the prices for each. His prices for the catalytic converters and installation were very competitive, so I decided to go with a bit of an upgrade on the catalytic converter so that it would last as long as possible. 30 minutes later the catalytic converter was installed and I was back on the road. Throughout the process, I felt well informed and cared for. The waiting area was clean and comfortable; Randy and Alex were extremely friendly, knowledgeable, and professional; and the quality of service was high. I was so glad that my friend recommended that I go here. It was well worth driving to Mission Viejo from San Clemente, and I will definitely go back anytime that I need work done on an exhaust system or new brakes.

Ja
Review №25

I came in here to have a front muffler deletion on my new Lexus NX300 and I am very pleased with the work that was done on my car. Their recommendation to create the exhaust sound I wanted was spot on, the welding was fantastic and my car exhaust now has just a slightly menacing growl with a beautiful base and no drone. These guys know what theyre doing and know what needs to be done to get you what you want without going overboard. People hear the sexy growl of my car now and I wont ever get a ticket for having an illegal muffler.

Ri
Review №26

This place is great They are simple to work with Great prices, very knowledgable, great products and finished what I needed in like and hour. It took me longer to drive here than to get my exhaust redone and they worked a great deal. Nice friendly guys no BS kinda place. I will go back for more business there for sure! And most importantly my truck Sounds so killer with flow-masters they put in!

Ke
Review №27

Great shop and service for exhaust fabrication. Came here to get a custom exhaust for my Audi B7 A4 and couldnt be any more happier. Exhaust tone is deep and mellow with no drone. Randy was extremely helpful throughout the whole process and his pricing cant be beat.

Ty
Review №28

Great exhaust shop, Ive been to 4 others in the area and this place is by far the best. Very honest and truthful. You dont see that anymore and to find a shop that has both is a amazing. They did fantastic work on my Pontiac fiero and the price was better than expected. Randy was very helpful and very generous. If your looking for an exhaust shop definitely go here. You wont be disappointed.

Sh
Review №29

Great shop! Installed the Magnaflow mufflers and 4 tips on my 2014 Mustang GT. The owner is very kind and offers great service and price. They not only did a great job on the installation they also painted the weld line. The alignment is perfect also, they had me double checked the alignment and asked me if any adjustment is needed before they weld on the tips. Highly recommended

Br
Review №30

I had breaks and rotors put on my car here. The service was fast and my car drives so much better now than it did before. While I was waiting I was offered coffee and my kids were entertained by cartoons. Overall great experience. I would recommend this shop to anyone looking for a great, trustworthy, fast and efficient mechanic.

Mi
Review №31

Collin was super helpful! Great customer service and great price.

Ja
Review №32

I read reviews of this place being great price but they do over charge. Charged me 350 for one and quarter hitch w/o any electrical work. later I found out that I could have gotten that done for around 250.

Sc
Review №33

I was searching for a place to do a resonator delete on my MY2016 BMW M235, as there were no off the shelf pipes to fit the cabrio version. All the reviews for Collins Muffler were great, so I called Randy and he gave me a great price. The shop is clean, well equipped, and easy to get to from the 5. The whole job couldnt have taken more than half an hour to have the resonator cut out and a new pipe welded in. Very professional. If you are ever thinking about doing this work on your car dont bother with an aftermarket pipe. Just go to Collins.

St
Review №34

Took my car to Collins Muffler and dealt with Randy. This is a great shop to work with - very friendly and professional. Great communication and very prepared to go the extra mile to help which is rare these days. Highly recommend this shop. Steve B.

Da
Review №35

Great prices, awesome work, and almost always gets it done while I wait. this guy has all kinds of parts in stock so chances are you can get what you want when you want it. one of the best exhaust shops around

Ji
Review №36

Recommended, fast, honest, reliable, listens to concerns. First time customer, weekend walk-in. Brake rotors upgraded on request, pads replaced, and only muffler showed signs of wear so replaced with upgrade. Very happy with their recommendations, and the speed and quality of work. Thanks!

Ma
Review №37

I have been visiting Randy and Alex for several years now, and have been referring my family and friends also. Our consistent experience has always been - Awesome. Randy is a car guy so he knows everything from my SUV to my Sports Car. Done right, fast, and professionally.We appreciate the helpThank YouMark PMission Viejo CA

Ky
Review №38

My overall experience with Collins Muffler was nothing but outstanding. I called on a Friday for a quick quote on installing exhaust tips on my BMW--price point was fair. I could immediately tell that Collins was knowledgeable and honest; I booked an appointment the following morning.The shop was located in an auto center, and it was kept extremely clean. My car had horrible piping and exhaust tips work done in Los Angeles previously. The tips were placed close to the bumper, and melted the plastic. Collins quickly pointed out all the errors the previous installer had done, and I was surprised to how clueless I was. As he pointed each flaw, he explained what he would do to avoid every error on the previous installers part in the new installation.When you go to Collins, you can immediately identify his one top priority for his customers--getting things done right the first time. I took his offer on purchasing some exhaust tips from his inventory that he advised would look awesome on my car--indeed they did! Watching the whole process of them installing the straight pipes, I was assured they were detailed and accurate at each stage in the process.I highly recommend Collins shop to anyone who needs muffler work done in the Orange County area. The dude is rad, with extreme passion in cars; we had an enticing conversation about Porsches and BMWs. Its good to know I dont have to drive up to LA anymore for work done on my car!

Je
Review №39

Great service in and out quickly highly recommend. Owner is down to earth.very affordable

Er
Review №40

Really great experience. The owner is very nice and professional. He quoted 2 hours labor and it took 3 but stuck to the quote.

St
Review №41

Very knowledgeable. fast service. reasonably priced. will use again!

Sc
Review №42

Exhaust header on my Westfalia broke the day before Thanksgiving on my way up from San Diego. It was near closing time and I called to see if they could do it. Not a problem! He was willing to stay open until I got there and took care of it for me for a great price!

we
Review №43

BEST muffler shop that Ive ever been to. Ive taken 2 different cars here for multiple exhaust work and have always been satisfied.I recommend this shop to all my enthusiast friends and will be coming back here for all my exhaust needs.

Ji
Review №44

Randy is a nice guy. Hes done 4 or 5 separate jobs for me, always left satisfied. Latest reason was for a cracked header collector (exhaust leak), which he welded up for $25.

Mi
Review №45

Ive been coming to Randy for over 12 years now and the work they do is the best Ive ever experienced. Bring your car, truck, or SUV here and tell him what you want and he will make sure you leave happy!

Do
Review №46

Ordered an OBX bolt on catback and was getting crazy amounts of drone inside the cab of my 2014 Focus ST. Took it to Collins to get rid of the drone, it was done in less than an hour and the drone is pretty much gone. Amazing job and excellent customer service. Now my wife will enjoy riding in the car again. Thank you.Highly recommend!

ro
Review №47

Great muffler shop who knows MUFFLERS! Wheeled my Land Cruiser in for a quick quote and went straight to work! They even carry my favorite brand - Magnaflow! Old world skill, old world customer service with new school knowledge! Collins Muffler Shop has been in service for 30-years taking care of all the local community as well as the local automotive service shops. Just moved to a new office in this area making it conveniant and I asked for a good service shop and was promptly provided a business card! Great shop! Collins Muffler biz card is going on file as well!

An
Review №48

I walked in to get some exhaust work done, and they helped me right away. Very good price and top quality work.

Ha
Review №49

I was early for my appointment but they took my car in and finished early.

Pa
Review №50

I stopped by today. STRONGLY recommend this place. I got a hole at the exhaust pipe which is welded other place and some strange sound from the mufflers. This hole is eating fuel so quickly. At the first visit my impression? There is smaller than I thought. BUT their job and price are resonable. Im a maintenance guy, I can do myself. I tried buy a parts, and before I go this place I thought if they quot me higher price than I do myself, then I will do it. But they quot me lower than I do myself. Cau u believe this? Also I saw the welding bead its gooood. They did exactly what I want. Sometimes when you go to auto shop, they change me whole assys even only one patt is defected. Thats why Im not satisfied with some auto shops. But this place, you can trust.

Sm
Review №51

Collins is very nice and they get the job done at a good price highly recommend to come here

en
Review №52

Alex and randy are the absolute best at getting these mufflers to sound perfect and fit perfect! they do the best wrk in town at affordable prices! go check them out you wont regret it!

Je
Review №53

Great prices, Very professional, We Use collins Muffler for All our exhaust work

Aa
Review №54

Have taken multiple cars here for years, great service.

By
Review №55

Great job on the hitch and wiring. Went above and beyond to make me happy at a great price.

Sh
Review №56

Excellent! Very fast muffler/ tail pipe replacement. Reasonable prices.

Ma
Review №57

Based on the great reviews I read online about Collins Muffler & Hitch, I decided to have them put an oem hitch on my wifes 2013 Acura MDX. They did a perfect installation and I highly recommend them to everyone. The pricing was more than fair. It was a great value. Thanks Randy.

Wa
Review №58

Great service! Very clean & nice job! Highly recommended!

Da
Review №59

Excellent service! Extremely fast, friendly and affordable.

Sn
Review №60

Well I ordered a bolt on exhaust for my hyundai genesis coupe and looked for local muffler shops to install. Called to make an appointment and the guy told me just to come down early Saturday it would be no problem and it would be $75-100 for the install.so on Saturday I bring the exhaust and my car down to get it installed. after putting it on the lift he said oh its going to be 150 because these are tricky but hes done it before. whatever i know places will do it for 60$ in santa ana but its already on the lift.Come back at noon to pick it up. pay cash, ask him how it was. everything was fine good blahblahblah.ON MY WAY HOME i start to smell a burning plastic smell, and start to get worried.pull into my driveway and look underneath and a huge part of the exhaust was still wrapped in bubble wrap!!! WTF now its all melted over my brand new exhaust.I called them for an explanation of to why it was still wrapped in bubble wrap and they didnt know. Now i will spend my afternoon under my car peeling off melted bubble wrap.

Pe
Review №61

The stock muffler on 2000 Civic rusted out and broke. They swaped it out in less than a hour and I left a happy customer.

Sa
Review №62

Terrible and I mean beyond f*#%ing terrible welding. Hands down shittiest welding job on my exhaust ever

Ed
Review №63

Great price, great service, great work.

Ch
Review №64

Great guys, good work, and fast.

Fe
Review №65

Great Service!!

Ja
Review №66

Friendly fast service!

Co
Review №67

Same location over 30 years

Ca
Review №68

Very friendly ... I recommend it ... good price ...

Information
15 Photos
68 Comments
4.8 Rating
  • Address:25721 Obrero Dr # C, Mission Viejo, CA 92691, United States
  • Site:https://collinsmufflers.com/
  • Phone:+1 949-830-6687
Categories
  • Muffler shop
  • Auto parts store
  • Auto repair shop
  • Trailer supply store
  • Welder
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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