I took a Kia to them out of referral. 868.00 for a battery and a fuse. The guy who answers the phone is a puke. Needs tuned up himself. A battery I can replace in 10 minutes. The fuse 5 minutes. Determinate 2 wires. 5 minutes. Labor was 460.00. Hilarious. When I pick up the car my windshield broken from passenger to driver side. Of course they know nothing about it. Tow driver assures me windshield was fine when dropped off to them. Maggots. No honor.
Great service, excellent communication prior to work being started, great rates, beyond reproach customer service.
Never been disappointed. Quality service, great, honest and friendly people. I highly recommend them.
I took my Mercedes in to KH because it was backfiring and running rough. Scott (really nice guy) called and said he had it running and it “was running a million times better.” He put on a $67 ignition coil and a $200 battery and my bill was $628!When I left the shop I got about a mile down the road and it died at the light. I called Scott back and was told they were closed the next day to keep driving it and see if it got better. I started it the next morning and it was still backfiring and barely running .I will not be taking it back to KH! I was totally ripped off. I’m sure if I ask them to get it running right it will cost me at least another $600. No thanks!!!
You can ask them to do unnecessary things to your car and they will explain why you dont need it. These are exactly the people you want to have do an expensive repair, because they wont take your money unless they know your car really needs something.
They fixed my cars horrible creaking in a few hours. Some ball joints and hubs were needing to be replaced. They explained everything to me thoroughly so that id know exactly what they fixed and what was wrong. I went back because I heard the noise again and they lubricated the parts that had become dry. The man at the desk was really nice and helpful and the mechanic took his time to drive with me to hear the noise the car was making!
Wouldn’t recommend this shop to anyone. The employees are by far the most rudest people I’ve ever met. And they are way over priced. At first i used to love this shop because they worked with me on putting on parts that I purchased from eBay or amazon. These guys know how to rip you off and charge you triple what any other shop would do.
If youre looking for an honest mechanic, this is your place! Kevin, the owner, gives you an honest assessment of your options and thoroughly explains the process in a way anyone can understand. Scott mans the front and his customer service and care are excellent. The staff in the shop are talented and incredibly professional. No price gouging here and the workmanship is unparalleled!
Great value and always honest!
K H Automotive does superior work, has top notch professionals and is the definition of 5 star customer service. They completed a tech bulletin service on my car. When a different issue arose coincidentally, they kept the car, addressed the issue immediately, and returned the car the next day. It runs better than ever. Much gratitude to Scott and the pros at KH. Shout out to Chris for the lift. Best repair experience ever.
As always, they did a great job... more than normally expected.
Ive been bringing my Land Rovers to them for years for everything from simple suspension work to head gasket replacements on my old Disco. They do great work, are really friendly, and will treat you fairly. They are my go-to Indy shop for Land Rover.
These guys are absolutely fantastic! I had gotten some new belts from a chain store that shall not be named, and afterwards my car would make this terrible high pitched squealing sound whenever I started the engine. I had taken it back several times to try to get it fixed but they weren’t able to and kept giving me different excuses. I had that noise for over two months! I finally take it to KH Automotive after reading reviews and they were able to fix it within 10 minutes of me being there. It’s been smooth sailing ever since. These guys are true, amazing mechanics and I’ll be a recurring customer from now on.
They dont try to upsell. Family run business.
They do great work at solid prices, and do it quickly. Fantastic shop, cant recommend them enough.
Kevin has been for years the honest mechanic I trust most with my vehicles.
The best automotive mechanic experience I have ever had. They went out of their way - above and beyond to fix my basic battery problem. They drove (granted AOI was 3 blocks away) to my dead car, jumped it, picked up a replacement warranty battery for me, and just charged me for the labor. They even delivered the gloves I forgot in their waiting room to me where a I mentioned I was going afterward. Honest service and went above and beyond on customer service.
My dad is my personal mechanic but he lives 10 hours away now. There is one place that I would trust as much as him and thats this place. I have a maintenance contract with SM Kia for my car but any time it needs any out of contract work this is where I go. Honest, real, Good people.
The guys at KH are great. Ive been taking my older model Honda there for years and they have kept the ol girl running so well. They always help me make decisions on repairs based on the life the vehicle has left. Theyve also given me solid advice on different models now that Im thinking about upgrading. Great service!
Very helpful and extremely knowledgeable.
Cant go wrong with this shop. True professionals and a much better value proposition than the dealership.
They take good care of my Porsche Cayenne. Trustworthy folks.
Kevin spent extra time to help me understand what needed to be done to my car
They are awesome, super friendly and really want the best for their customers, I took a porsche for a pre-purchase inspection, and they noticed a really bad sign from the first 5 min they sat in the car, and they didnt even continued the inspection and advised me to walk away from that car, also they didnt charge me a penny for that.They took all the time to explain me to what is the problem and why they dont recommend buying the car, they answered all my questions and concerns regarding the subject.You can really tell that the guys are very expert in their field.THANK YOU K H Automotive, you saved me from a big trouble.
Seemed to get a fair and honest price estimate and did not try to upsell me on things I did not need. Would absolutely recommend and will be returning myself.
I had the worst pre purchase inspection ever done by them. I have a 996 turbo that I was buying sight unseen. I have done this 2 other times buying both cars from the midwest. This time I got screwed by them. they had no formal list of things to check but assured me that the car was in great condition. when I received the car it had been obviously in an unreported accident, 5th and 6th gear were reversed, and there were leaks in the vacuum system. Im not even a mechanic I I was able to figure these things out. they obviously never drove the car and nothing was mentioned about the paint or interior which wasnt bad but I needed them to report the paint scratches and gouges. anyway Im sure everyone around there loves these local guys but if you are shopping for a PPI or have a porsche turbo of any kind. take it somewhere else.I am truly disappointed in them and hope no one has to experience what I have ever. you can do a search on you tube. I will do a walk around in the next couple days to show all what was not disclosed to me. thanks guys
Great customer service, and very experienced.
Courteous and prompt service.
Great shop.