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Batteries Plus Bulbs
2100 Stephens Ave Suite 122, Missoula, MT 59801, United States
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Batteries Plus Bulbs
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Se
Review №1

This place always seems to have what I am looking for. Excellent correspondence and customer service. Quality, fair price, good people..... its a win, win, win.

Mi
Review №2

I purchased a car battery, and asked the employees to install it. With my vehicle, thats a very difficult task. They did a great job and were very pleasant to work with.

Cr
Review №3

They have a battery for almost all your needs. I visited here to get a key fob for my truck programmed. One of the guys was very helpful and after a few tries working with the software, was able to get it programmed. The dealership would have charged me alot more than what Batteries Plus had. Other places around Missoula refused to program the fob I had. Ill be checking here first if I have issues again.

Hi
Review №4

I have a dead battery and ordered quickly online. I was able to get a jump and head to the store. Received a call from Luke letting me know the battery I wanted was not in stock. He offered an alternative. I showed up 3 minutes later and he was there with tools and hand. He installed the battery and I was on my way in no time. I found my new store for anything battery and/or bulb related.

Ca
Review №5

We have been customers for many years. They always go above and beyond to help us. Superior customer service. Very kind and thoughtful staff. Always have exactly what we need. Thank you all for the great service!

No
Review №6

Workers at the Missoula store had great customer service skills. they were very friendly & knowledgeable. Camera lens on my Iphone now works perfectly. Overall these qualities are a breath of fresh air in todays world, when you need help this the place to go.

em
Review №7

Got my phone back early and works just fine and at a cheaper price than competitors! My iPhone 11 was lookin like it went to war with te concrete but they got my baby lookin like it came out the box

Ho
Review №8

Excellent customer service! He replaced my iPhone battery works like a charm.

Od
Review №9

We were in a spot today trying to find a particular battery. We tried another store and then found Batteries Plus. The staff here was polite, helpful, and knowledgeable. And in this crazy time they created a safe atmosphere for us to conduct our business. Kudos and thanks for everything today!

St
Review №10

Very Friendly, fast and went thru the phone to make sure it was all working before they gave it back to me. Great job . I highly recommend Batteries Plus Bulbs

Fa
Review №11

Very VERY happy with the service we were given at Batteries Plus Bulbs! My girlfriends Chevy Malibu had a completely dead battery, and the staff was very knowledgeable about what would work for our car. They knew we were in a rough spot, and they helped us with a discount as well. We will be coming back.

Da
Review №12

Ive been in multiple times for various reasons over the years. I went in this time to have a watch battery replaced (1st time for this watch). The young man that helped me was very polite! Took my watch for approx 5 mins. and came back to let me know the 2 batteries were testing 100% & wasnt sure why the watch wasnt working but was now. Apologized for not setting it because he wasnt sure how (I still cant without the book). He easily could have put in new batteries & charged me, I wouldnt have known any better! And there was no charge for checking it. Thank you for not only for the continued great service but also for doing business honestly!! I highly recommend Batteries + 👍👍

De
Review №13

Good customer service. Items always in stock. Good pricing.

Ta
Review №14

Very good customer service. Knowledgeable and friendly staff

Ji
Review №15

I have purchased many batteries from this store, in Missoula,MT, and have always received excellent service there. They KNOW what they are doing and give great advice too. On my last visit I brought in my new Australian Shepard puppy and I think the guys had as much fun with him as the puppy and I did! Batteries Plus gets a Thumbs Up from me!

Se
Review №16

Always great service!

Sa
Review №17

Awesome and flexible customer service, knowledgable repairs, and friendly staff that are great to shoot it with! Luke and crew went above and beyond to fix, re-fix, and re-try with my recent phone issues. No one else in town came close to being able to help, let alone with this level of friendliness!!

Sh
Review №18

The music-on-hold is the worst!

Da
Review №19

The very best products and service at the Missoula store. Sales lady Kriss is an absolute pleasure to deal with. Very fast in getting products delivered to me

Le
Review №20

Fully adequate. I bought a battery. They had just the one I needed and the guy wasnt unpleasant. Can you really expect any more than that from a store designed for that specific purpose? I dont.

Ph
Review №21

Had to buy 10 batteries they had all 10 of them to different types but thats OK

Ca
Review №22

Very disappointed that a employee wouldnt help my husband because of a difference of opinion on a subject. I will be telling all 3000 of my clients and will never shop there again. Been a customer for over 15 years

Sc
Review №23

Very helpful and knowledgeable staff.

Ja
Review №24

Called for a charger was told they had two instock. Walked in middle aged gentlemen with a scar on his right arm seemed bothered to help me. Gave him the battery he then glanced at the computer and said he would have to order it, shop local they say, ordered it online myself half the price, WILL NOT BE BACK!

Xa
Review №25

They helped me find a power chord thats so hard to find in mossoula!! Thank you guys!!

Ru
Review №26

Great people. Had the strange batteries that I was looking for. My garage door opener works again.

Bl
Review №27

Friendly and fast battery replacement for my car.

Ca
Review №28

Perfect for our needs today. Needed to have the back panel on my phone replaced due to the camera window shattering. Tech was able to do the job in under 2 hours. Fee was not bad.

Je
Review №29

If you need help with a battery replacement this is a great place to get help and assistance. Have picked up batteries for cell phones, ATV, laptops and for daily use of AA, AAA, and others. Be sure to pick up a battery tester, it will help keep you from replacing still usable batteries when only one in a set is interrupting your battery needs.

Ka
Review №30

Great customer service! Best Buy Geek Squad recommended this store to me. Store employee took the time to get the right battery for my computer and explain to me the process. Super helpful and informative. Just wish they sold computers!!

Ki
Review №31

Great customer service. Fast and reliable.

Ob
Review №32

Smooth service. Staff very professional. Simple process. Thank you Batteries Plus staff for your help.

Le
Review №33

After coming into town with a 6v battery core and a request for replacement of that 6v battery, I was sold a 12v battery and didnt realize it until I got home. Seriously? When someone asks for 6v, it means they need a 6v...not a 12v. Had to make a special trip back into town to get refund. NOT HAPPY. Will look elsewhere for my battery needs next time.

La
Review №34

I went to batteries plus because I heard they did screen replacements, I had an iPhone 6S Plus that had a extremely damaged LCD and glass, they fixed it right up. The price was a bit high. The quality of the screen was fine, there was a small difference but not much, 3D Touch only worked in curtain areas but overall find repair. The staff are nice and are helpful

Wi
Review №35

The new replacement battery and display are working great. The local Batteries Plus shop had the parts on hand, so there was no waiting to get the phone in for repairs, and the work was accomplished very quickly.

Gr
Review №36

I have always had friendly, professional, informative service at this store and my last visit was even better.

St
Review №37

Always super friendly and knowledgeable! Definitely recommend this store!

Ca
Review №38

Batteries plus have been real good to my lowrider car club. we go no were else to buy car batteries. thank you

Br
Review №39

Fast service. Nice employees. Really good customer service. Did a nice job on phone battery swap. Battery works great.Drop in quality with their iPhone screens vs the original iPhone screen. Not as bright of screen, more contrast. Not as smooth to the touch. 3D Touch not as good. Mute button sensitive on calls.

Ro
Review №40

Quick efficient and friendly service!

El
Review №41

Customer service was great. The fellow that took care of us knew what he was doing, he was efficient and upbeat. Got our phone back early and it looked new!

Ci
Review №42

Stopped in for a battery for my phone. Great customer service! The gentleman was awesome & even put in my new battery! Best place to buy batteries!

Li
Review №43

Rob was great. Employees are helpful, patient and they seem to care very much!!!! Windshield replacements also with free install! Came in for a watch battery with free install.Thank you!!!

Ma
Review №44

Once again had what I needed. Will post more after I see if the charge me for replacing a 10mth old 4wheeler battery that I purchased from them.

j
Review №45

All the batteries youll ever need, great prices and awesome rebates that came very quick!

Ma
Review №46

We ordered a motorcycle battery from a local motorcycle store. They supposedly ordered it and told us they would call when it came in. 2 weeks later, still no battery. I called Batteries Plus Bulbs- gave the year and model of the motorcycle, had it within 3 hours, with a 10% web discount and $5 back for the old battery!. Great service, both on the phone and in the store. Definitely will be back!

JD
Review №47

Rob at the Missoula store did a great job but I ordered online and put in a discount code for 10% off if I picked up in store. Was charged full price. Dont offer a discount and then not honor it. Its the principle.

Ju
Review №48

These guys are awesome! I brought my iPhone 5S in to get its aging battery replaced. The two gentlemen there were very knowledgeable and helpful. The replacement took maybe 20 minutes. Battery is rocking, and Im a happy guy! Highly recommend these guys for phone battery replacement.

Ro
Review №49

Fast, efficient and accurate service. Was a bit expensive.

J
Review №50

If you need a battery this place will have it. There are common car batteries and very uncommon watch batteries that other stores simply dont bother carrying. If you need help getting your car battery installed they will help you with that as well, for a fee of course.

Wi
Review №51

Good system of choosing product online and picking it up at the store. Saved $4 on a new cellphone battery. Staff is very knowledgeable. I was pleased that they didnt ask for them to recycle the old battery. I save it for a spare.

Vi
Review №52

Very good prices and huge selection. Even if it is an oddball bulb or battery, they are bound to have it. The staff are super knowledgeable and friendly. I highly recommend this place!

Th
Review №53

Ordered batteries for my ups and a couple hours later when I was in town I picked them up. Installed them later in day and they fit, worked and I am very satisfied. Good batteries and other services is their specialty. Thanks to them!

Rh
Review №54

Do not go here. The employees get the final say as to if they will sell you a product or not based upon what you are using it for. If they feel it is unsafe they will not sell you the product and ask you to leave. I have a degree an electrical engineering. What I do with a battery shouldn’t be the any business of a store owner

Je
Review №55

Polite and knowledgeable service members as well as good prices. Always has the bulb or battery in looking for.

Ph
Review №56

They had all the batteries I needed

Ju
Review №57

The staff were very helpful in helping me find the correct car battery I needed

Ja
Review №58

Good service and fair prices, would go there again!

Ja
Review №59

Ive purchased many batteries and other products from the Missoula store and always received excellent service.

Ro
Review №60

Took care of our needs

Ed
Review №61

It’s a no brainer for me. I was a little miffed that I had to pay $15 to have my battery installed but hey I’m not that mechanically inclined and it probably would have taken me as long to find the right tools as it did for the guy to install it. Plus I didn’t have to pick it up. I am old and have a bad back. Price for premium battery was competitive. The ultimate one stop shopping.

Br
Review №62

Friendly, greeted as soon as you walk in, repairs done on time!

An
Review №63

Friendly and quick service.

An
Review №64

Friendly helpful staff. They tested my battery for no charge and answered my questions. I highly recommend them.

C
Review №65

Several of the staff are very nice. A few are not.The problem is that their batteries are NO GOOD! (Im talking about Automotive application. ie: Cars, Motorcycles, Lawn tractors, side by sides, etc.I have had several auto and motorcycle batteries and none last very long. I had one that lasted 2 weeks and it was like drilling teeth to get them to replace a bad battery. They kept it 2 weeks trying to recharge it before they very reluctantly gave me a new one. (One employee even suggested I ruined the battery. He didnt know how I did it he just knew I did it, )because their batteries just didnt go bad.)When a battery from Walmart goes bad during the warranty period they just smile and give you a new battery.Sorry, but I would not purchase another battery from Batteries Plus because their batteries are NO GOOD!

Er
Review №66

Very knowledgeable and they an get batteries for most anything

Br
Review №67

Bought two expensive batteries for wave runners. After one year, neither will hold a charge. Waste of money, expensive batteries, and will not buy from again. Lesson learned.

Sh
Review №68

Very, very cold today and had to have AAA jump my vehicle, called Batteries Plus to see if i could come over and get a new one put in and they said yes. When I got there the guy at the desk just ignored me and I finally asked for help. He told me to hang on until he got his computer up..when I told him what I needed he asked if I needed it put in now and I said yes and he said Oh Great. He did get it put in but I felt a little uncomfortable with his customer service.

Or
Review №69

Treated well, all went well, no hassle at all.

ma
Review №70

Always polite, friendly and helpful.

Mi
Review №71

Took a bit to get service, but once I was able to get help, he was right on it. Bulbs I bought were to much money, but I needed them. And who the heck wants or needs a $300. dollar flash light!!!

Le
Review №72

Very happy with the customer service and cell phone battery replacement.

Lo
Review №73

Got a new batterie for my truck, motor cycle and a new screen for my phone today, awesome service and quick turnaround for the phone. 35 minutes is fine for me 👍🏻👍🏻👍🏻

Mi
Review №74

Good Selection, but mostly great customer service!

De
Review №75

Always great service. Batteries of all kinds, bulbs, cell phone screen repair and batteries. RV and car batteries too. Charging accessories. Expert service.

Ma
Review №76

Battery was ready on time. Good email communication. An upgraded battery was made available, but not taken. Overall, a positive experience.

P
Review №77

Called to verify they had the software needed to back door and factory reset a Samsung Galaxy s8 phone and they said they did. Brought phone in with a 2 item wish list. Remove the battery, wait a bit, put it back in and then try turning it on. if that didnt reset the software, then plug it in and do the hardwired factory reset on it. I can best describe theyre communications skills as high school level and clarify here that they do NOT have the software to back door Samsung phones.After finally getting my expectations across, and a 3 hour waiting period, they didnt do anything I asked and charged me 20 dollars for no results. Best I can tell is they have a rudimentary training if any and charged me for doing what I had already tried to do myself and what anyone with a YouTube channel could preform for themselves. Poor showing.

Do
Review №78

Convenient location, friendly helpful sales people.

Ge
Review №79

Great place to get ANY BATTERY that you could ever need.They also have tons of sizes of light bulbs for...well ALOT OF THINGS 💡🔆and i phones..ect..they can fix whatever is needed..#Screens#Batteries#GOCHECKTHEMOUT...☎

Co
Review №80

The staff is always helpful and provides what I need.

Al
Review №81

Informative staff. I was impressed

A
Review №82

Great service! The guy at the counter was quite helpful and even stayed a little later than closing just to make sure I had everything I needed.

Sh
Review №83

Ordering online and picking up my new battery was a piece of cake. I havent used the battery long enough to provide an honest long-term review of it. Wish it was made in U.S.A.

Jo
Review №84

Great price, and friendly service!

Pa
Review №85

Batteries and more excellent service

Su
Review №86

Gosh, the staff was terrific. Their knowledge and assistance saved me the cost of a new car battery. You need to go there to believe me.

Is
Review №87

My car battery died, and they were incredibly fast and kind. Made the whole thing so much less stressful than it could have been.

Pa
Review №88

They were busy with customers but still smiling while helping. Thanks for the positive shopping experience.

Di
Review №89

I took my iPad in to get the screen replaced while visiting my daughter for a week. I reserved an appointment online and got $10 off the price. It took almost a full day for them to replace the screen. When I went to pick it up, it seemed to be running slowly. I took it back to my daughters house and almost immediately realized the bottom of the screen was unresponsive. I called the store and they could offer me no solutions until the next day. They discovered that there was a wire problem that occurred when they were replacing the screen. They said they would fix it - no problem. Unfortunately they did not have another white screen in stock. This was Friday. By Monday afternoon it was repaired and worked great! It was a good thing that I was staying in Missoula for a week otherwise I would’ve been very disappointed having driven back to Butte only to find that my iPad wasn’t working. I think they are a good business however they need to do their work a little more meticulously and double check things to make sure the customers are getting the highest quality repairs without having to bring things back.

Ly
Review №90

Great store with very helpful staff

Mi
Review №91

Great prices and impeccable customer service.

Al
Review №92

Product knowledge, the best customer service, very competitive pricing, quality products.

Ja
Review №93

Good service professional presentation.

Da
Review №94

Very helpful, great service! Thank you!

ro
Review №95

Just perfect ty for my jetski battery;))

Gi
Review №96

They always have just what I need.

Ma
Review №97

Very good service

Ca
Review №98

Great spot

Me
Review №99

I had a cellphone battery issue thought it was the charge port but these guys figured it out and loaned me a battery to save my pictures. Great place to do business.

Bo
Review №100

When scheduling an appt on the mobile website, it only allowed me to pick a Google pixel or a Google pixel XL...no specifications for which model. I called after making my apt online to make sure they had the right part. The guy I spoke to on the phone checked and told me they had it. HE DID NOT ASK ME WHAT MODEL...so I figured the model must not matter, other than the size XL. When I arrived to drop my phone off (from out of town), the guy asked me if I had a chance to back up my data in case they lost it. I said no...that I wasnt told to do so. He said they recommend doing it before they work on the phone. I mentioned that I live out of town and would risk it, but was frustrated no one warned me ahead of time. He agreed that I should have been warned. When I was gone waiting for them to fix my phone, we got a call that they didnt have the screen to fix it. Frustrated again because that was my only reason for coming to Missoula, when I went into the store to get my phone back...I said that I didnt want them to order a new screen for me because the whole experience had been exhausting. I explained my frustrations with not being warned ahead of time to back up my data and that their staff should have confirmed the model with me if their website didnt provide the opportunity to enter it online. INSTANTLY, the staff started to argue with me that I should just know to back up my phone whenever it is going to be taken a part and that it was also my fault that they werent informed of the correct model. I said that I am not an IT person and didnt realize to the extent they would be taking the phone apart...and that as the expert, they need to do this. The employee named COLE talked down to me over and over and treated me like I was stupid because I couldnt read their minds. I was appauled at the way he treated me after I tried to express frustrations that were more than warranted. He even told me that I had absolutely no impact on any part of his life after I said I would be sharing my experience. Another employee stepped up and FOR THE FIRST TIME expressed an understanding of my frustrations and mentioned that they would let corporate know about the issue on the website. I thanked him and said that was all I wanted from the beginning. As I walked out, Cole continued to laugh. Hes a puke and should be fired in my opinion. Ive worked in the customer service industry for 15 years and have NEVER treated a customer so poorly.

Information
20 Photos
100 Comments
4.6 Rating
  • Address:2100 Stephens Ave Suite 122, Missoula, MT 59801, United States
  • Site:https://batteriesplus.com/store-locator/mt/missoula/batteries-plus-252?utm_source=gmb&utm_medium=local&utm_campaign=bpb&storecode=252
  • Phone:+1 406-829-8286
Categories
  • Car battery store
  • Battery store
  • Cell phone accessory store
  • Light bulb supplier
  • Lighting store
Working hours
  • Monday:8AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:Closed
  • Sunday:8AM–7PM
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