I visited this small place of business to get an unbiased opinion on the lifespan of my old cell phone, and discuss a few issues. I was so impressed with the help I received! Very friendly, experienced, and hands-on assistance. Joe McGraw is the owner and he wont charge you for his time, unless he actually works on a product - then its at the going rate. Pretty amazing. Go check out this walk-in business if you need help with your electronics!
Visited quite a while ago, but wanted to get on here and join in the positive reviews about this guy being a genuinely decent and honest person.He was real with me about diagnosing my phones charging port, and even cleaned it for free. Knowing it wasnt caused by buildup let me know that the port needs replaced, which I couldnt afford to do. So I just stick with a wireless charger now. Anyway, my point is that many other businesses wouldnt have shown the generosity that he did! Dont hesitate to take your phone here if you need it checked out.
In 2021, having a device not functioning properly and only seeing huge price tags for repair is probably just as frustrating as owning an electronics repair shop, if not less.Today’s rapid advancement of technology paired with manufacturers blatant attempt at eliminating third party repairs makes it increasingly difficult to find a reliable AND affordable source for small electronics repair.After working with Joe at Big Sky Cell Phone and Electronics Repair all of these concerns were quickly dismantled by his calm and informative demeanor; all the while somehow finding a way to do it in a timely manner. I came in for what I thought to be a battery issue but turned out to be something entirely different. Instead of completing the unnecessary repair which he entirely could have done, he continued to diagnose until he found the root of the issue. This kind gesture is extremely uncommon in today’s economy and I am extremely grateful that I made the right choice by coming here.Joe will be my only source of electronics repair for the foreseeable future and I highly recommend anyone reading this who lives in the area to make the same choice! Thanks again Joe!
Thanks Joe for taking care of me today. I really appreciate your service.
Great price for great service. Unfortunately, my phone was beyond saving. A battery replacement helped me to back up the old iPhone 6s before it expired.
Absolutely the most reliable cell phone handy-man in Missoula. Has constantly done efficient and timely work. Even a few unscheduled tune ups and screen replacements because he is driven and willing to put in extra effort for 100% customer satisfaction. Friendly. Reliable. Knowledgeable. Would recommend Joe to be your first call with any phone issue! 5/5
Joe is fantastic! He replaced my cracked camera screen and scuffed camera. He went above and beyond to get the job done. We had a small problem with the camera and Joe showed integrity and great customer service by replacing it at his cost. Better business ethics are difficult to find these days. I give big sky cell phone repair an AA+++ rating. Thank you!
Fast, inexpensive & quality. Replaced the back glass on 2 phones. Had parts in stock for old S7s. Work done in under an hour at half the price of others and looked great.
Called Joe to ask about my daughters Samsung watch and he offered some sage advice about leaving it on the charger longer, which turned out to be a fix. Was the friendliest voice I have heard in a long time and super kind. He would be my go to going forward for anything that breaks on me. Really appreciated him. Shop local, and support Joe!
I called to set up an appointment to get my iPhone 7 fixed this morning, He was able to get me in at noon and gave me a heads up that the work could take an hour - he did a fantastic job in less time and even check out my failing battery and fixed me up with a new one too. my phone is like new now! awesome service - great pricing! will recommend to everyone and if I need to be-Ill be a returning customer!
I needed to fix the cracked screen on my sons IPad and chose this company because of his business statement on Yelp. This is the perfect example of the professional, knowledgeable business model that is lacking and hard to find these days. The owner ( sorry bad with names) is kind, and knows his stuff. At the last minute I realized i needed a screen protector and with a “no problem,” he quickly and correctly put it on for us.The kind of trustworthy person that will always do their best and admit when they do know the answer.This is my local go to from now on
Wow. Love this local shop. Joe was spot on. He replaced my screen protector in about 2 min. I really appreciated that he took the time to clean the phone and ensure a tight fit. When the first didn’t adhere, he put on a different one. Also, the screen protectors he has have a hole for the camera.He also took the time to show me that my case was partially blocking my camera because it was for the wrong model phone. Something I didn’t notice, and something the national chain folks failed to mention or notice.The screen protectors and cases at Big Sky are also really affordable. Take your business here, you won’t be disappointed.
Very very knowledgeable about all things smartphone related and friendly. Super affordable also
Excellent excellent business! I was in a pinch, he got me in and out for a battery replacement on my iPhone ASAP. Reasonably priced, good quality, super fast turnaround. My phone has been working wonderfully ever since. They have my business from now on!
Joe at Big Sky Cell Phone & Electronics Repair is your guy for all your broken phone needs! I shattered my iPhone screen on Sunday night and he had it completely replaced less than 24 hours later. He also gave me a discount on replacing the battery at the same time (which needed to be done). I could not recommend him enough! Thank you, Joe!
Excellent customer service! Was told the price pre work. Very reasonable. Had my phone fixed and back in less than an hour. And its locally owned.
Great prices great turn around time can not recommend enough brought my note10+ in to have the rear camera glass replaced and it cost me less than it would cost to go through my insurance and just get a new phone 10/10 will come back for all my phone repairs
Three times in, three times quickly out with fixed phones or tablets. Highly recommended for anyone needing a phone or tablet repair
Joe was able to fix my shattered screen in the time it took me to get a coffee, and drive back to the shop. I was in a pinch and needed to print out a resume that same morning, and he was kind enough to go to the print shop next door, pick out some high quality paper, and print several copies for me. He was kind, understanding, and very professional. Thank you for saving the day, Joe!
Wonderful customer sevice
I highly recommend Joe. I took my IPhone8 in to get the rear camera repaired. He was able to do it in a short time with original Apple parts at a very reasonable rate. He also advised me not to spend more money to fix my Apple Watch 2 as it would be cheaper to replace it. Good honest advice and service. Thanks Joe!
Got the screen of my old galaxy s4 phone repaired here since I accidentally dropped it when I was down in Arizona. The front looks brand spanking new now. Joe is a super friendly and knowledgeable guy who will repair older phone models that the big box electronics companies and service provider stores otherwise wouldnt repair. Thanks so much :)
Joe was great from start to finish. His customer service was very impressive. Joe saved my $800+ HTC U11+ cell phone. It was only a year old and the whole screen was crumbling of the phone. He was able to order me a new beautiful screen and had it back to me in 3 hours. Very impressive!
I ran over my Pixel with my jeep. Screen shattered but mostly still worked. Lucky It was in a Unicorn Beetle case.Batteries Plus said they were a couple weeks out for repairs. Called Big Sky and Joe said he could fix it before I left on vacation with second day shipping of the part. Everything worked out perfectly. Then the day after I picked up my phone my kids pixel got stepped on at the skatepark. Another LCD needed and again completely satisfied.
I got the screen of my iPhone 8+ replaced here today, and I would recommend this place to anybody. First, I called several places in Missoula to ask about prices for screen replacements, and this guy told me one of the lowest prices. PLUS he was way nicer than anyone else I talked to. He was quick and he did a great job- I feel like I have a new phone. He even included a new screen protector for free.
The back of my android was busted so I called and made an appointment to drop my phone off. Joe was very friendly both on the phone and in person and my phone was fixed quickly, well, and at a great price. Would recommend to everyone and, though I hope I wont need to for a while, know if I do drop my phone again, Ill be coming back here.
Had battery issues. They plugged in my phone to a charger, the same i did at home.They did nothing differently than what I did. You think they would charge the battery from a power supply or a lithium battery charger ... they didnt.Then told me its bad.charged me 20$available 3 days...
Great guy to work with! Fixed my screen in 30 mins tops. Even helped repair my camera lenses.All in all did a perfect job! I recommend this place for sure.
My iPhone screen broke like they all do! I was hesitant to take my phone anywhere as I felt I would have to leave it. That’s hard for me to do because of my business. But they fix my screen in 30 minutes and have me back up and operational. Super friendly and helpful staff highly recommend
5 out of 5 stars! Joe is the man you need for a job well done! I dropped my phone and the screen was black. I have an s7 and I figured I would have to upgrade to another newer phone. Nope! Went to see Joe and he fixed the screen, no problems, no hassles, just great business and customer service! I will highly recommend. I shopped around and the fix for my screen was running around 200$-250$, I end up paying 175$. So, great fix, great price, great customer service for a repair that got me back to my important documents, pics, and more! Also, I have a tight schedule and he was willing to work around it and meet me after his business hours! Yup, you read that right, after business hours. The fix was super fast as well. So, if you have any repairs you need for your cell, Joe is the man you go see. Thanks!
Very friendly and priced reasonably. Super fast turn around!
I highly recommend Big Sky Cell Phone & Electronics Repair. Joe turns these jobs around quickly and is a great guy to visit with if you have any questions about phones and electronics. I have an older Galaxy S4 and want to keep it going as long as I can. I broke the screen recently and Joe replaced it within hours and for a very good price. My family busts up phones like its going out of style - Joe will definitely get plenty of business from us, hes our go-to guy for phones and electronics.
Wow. Talk about saving tons of money, and faster and super friendly service. Thank you so much!! Call this place 1st!!!!I took my S8 in to batteries plus, because my tray was broken & sim card was stuck in there, they looked at it for 20 seconds quoted me $60 and said it will take an hour to disassemble the whole phone to get it out. Kinda ridiculous?I go to Big Sky, he got everything recovered in less than 20 seconds and offers to get the broken parts replaced. I saved tons of money and time. Thank you!
Fast, courteous, professional. Will recommend to anyone. Thanks Joe!
Joe at big sky fixed the screen on my phone after I dropped it. He worked quick, did such a good job, and was very professional. The price was great and I really appreciated his flexibility with my busy work schedule. Would highly recommend Big Sky Cell Phone.
Never met Joe before I shattered screen and about lost 6 months of photos/vids of my kids. Screen was completely unusable. In 1 hour Joe replaced screen, put on tempered glass, cleaned ports (seemed brand new again) and replaced my camera for less than $150. Again it took one hour cause I got in first thing but I gather even if there is a wait you can get it by end of day. Joe was easy to talk to and made my day! Hell ya Joe!
Was looking for a quality repair person for my daughter’s phone. She dropped the phone and shattered the screen. Found Joe in Missoula. While running other errands while he worked on the phone, I discovered I had a tire issue. I was stranded at the tire shop. Joe delivered the phone to me so I could have it the same day! Amazing quality of work and amazing customer service! Go with Joe. You won’t be disappointed.
Fast friendly service. Will be back if need be. Thanks Joe
Excellent customer service! As a first time customer he assisted me with all my needs, explainsing and detailing the process and go above and beyond the call of duty. My phone works awesome now and the price (trust me on this one!) cannot be beat! Best pricing and service in town! Will def be back for all my technological needs!
Best service I’ve ever had. The owner not only fixed my phone for less than anybody else would, but he got me in right away. He fixed my iPhone screen in less than 30 minutes, and even delivered it to me at work since I couldn’t make it in until the next day to pick it up. Will highly recommend this place to anyone with repair needs. Thanks Joe!
Joe is super friendly and extremely attentive. If for any reason you aren’t satisfied he will not rest until you are!
Another excellent repair done by Big Sky Cell Phone repair. The owner was able to order and replace a hard to find part for my wifes S10 plus. Thank you!
We work with them regularly. They know their stuff.
Prompt service and good rates coupled with quality work make this a go to for cell phone repair
Joe did the screen on my Galaxy S8+Good price.Great service! Honest.... straight shooter. This is the place to go.
Joe took care of all my phone problems quickly and at a fair price.
Amazing prices, quick repairs, excellent work completed and is always friendly. I would recommend Joe the owner and Big Sky Cellphone repair to anyone needing their phone fixed!
Joe was great to work with would highly recommend his services. He was prompt, professional and provided a quality service saving me hundreds of dollars over my other options. Would certainly use him for future needs.
I absolutely recommend this business for all your phone repair needs. The owner is friendly and very helpful. Super quick and fair pricing.
Cracked my screen on my S10 Plus and joe repaired within record time! Took only 2hrs, quality of the job seems to be sufficient as well and best price in town. Will highly recommend.
Nice guy very informative. Definitely recommend him every time.
Wow! I was so impressed with the service! The communication was great, fast service, great repair job, the price was really good — couldnt ask for a better experience!
Very quick/Cheap as well as 10/10 on the repair itself
Great guy, great work and super speedy.
Great place and really good prices!
In and out the same day :)