Salesman sold warrant coverage under false pretense. Refuse to honor warranties on all items. Took advantage of tornado victims for sales. Several items began to fall apart within first 18 months remainder there after. Not very good quality.Super disappointed. Mitchell, SD location!
The staff there were super helpful and easy to work with!
I paid for four rooms of furniture, almost $10,000 and I am not satisfied. The salesperson rushed us through the store and wouldnt let me pick out what I wanted. The living room furniture was a special order but I didnt want fabric. I wasnt able to pick out the coffee table or end tables. I was only shown one kitchen table. I tried to buy My pillows and I was told that Mike Lindell doesnt sell them anymore. No one has tried to make this right.
I went to Slumberland to see if they had extra wheels for a bed frame that were lost in our move to Mitchell. The assistant manager went out of her way to get a box of extra parts to see if any matched that I could keep. She found the match. She also helped me with a table that was the size that would fit perfectly & matched the colors of our kitchen and tile. I greatly appreciate the time and care she gave me. Looking forward to returning for other needs we have for our home in which we recently moved. Thank you, Slumberland!
Service was amazing and we got amazing deals with unbeatable prices!
Billie Jo was great. Found what I wanted fast and in and out in 20 mins. Cant wait for it to be delivered.
Very helpful in getting a piece of furniture for us. No high pressure sales but went over and above to help us.
Slumberland employees are so helpful! And they assisted me in such a beautiful manner! I can’t wait to go back to get more things for my new home here in Mitchell.
Great customer service, fast, and good prices.
Was able to shop in a relaxed atmosphere and found the furniture we wanted. Kyle was very helpful and would recommend Slumberland to friends and family.
Totally loved my experience never thought be that easy to buy a sectional !! Mary was very helpful and understanding!!! Thanks
Was a very friendly and pleasant environment. The lady that helped us was very nice and showed us around and explained the different styles and quality. She made our shopping experience a good one. 😊
I really enjoyed the customer service and all of the options available. So glad on my purchase and I will definitely go there again for future purchases.
I am very pleased with the customer service Rep I have had! Not pleased with the time it takes to get my furniture, but I have to realize Covid has caused that! I love my table & Chairs, except PO t each chair does not sit straight, due to a leg being g too short!
The Mitchell Slumberland was excellent. Very helpful. We had been at the Sioux Falls store and were ignored. So from our experiences Mitchell is the best, and will return there when we need anything else.
Good service and they are good trying to get what you want
Best experience at Slumberland I’ve had. The young man was very considerate, helpful and the store was clean and looked great!!
Yes the person that showed me the furniture was very nice Kyle was very Good salesman Fast service And painless
Great place. Very informative to what I was looking for.
I stopped by the store in Mitchell, SD just to see if they had something I could use for one of our guest rooms. They had an item I was looking for as well as a color that would match perfectly. The service was professional, helpful and accommodating! Thanks for your help.
Kyle Purintun was our sales person and was the best. I have moved to a new home and he took the measurements I provided and only showed me pieces that would compliment my smaller home. He then took the time to help me find corresponding fabrics so I had a pleasing harmony of color. He explained how things worked and gVe me options that I wasnt aware of. Great guy, knowledgeable of his product and never rushed my choices.
Not pushy, just friendly and helpful. Only furniture store in town that honored their masks required sign on the door. Being diabetic and high risk, I appreciated the store taking customer safety seriously.
Helpful Slumberland employee, easy transaction!
My internet order was sent to the wrong store, then cancelled and ordered to the correct store. I was concerned about being double charged, but the staff was great at handling my concerns and keeping me informed.
Great selection and friendly helpful staff
The Mitchell Slumberland store is wonderful. Katelyn is such a terrific salesperson and Kyle is so helpful especially when I ask odd questions. The delivery crew is so kind. I really can’t say enough wonderful things about them
Very patient with us, showed us lots of options and fabric samples and made sure that we knew about all sale opportunities
Very helpful staff without being pushy!
Exceptional customer service! Manager was very knowledgeable and great to work with. I will be a returning customer!
We loved our experience shopping for furniture here. They were friendly, helpful, and patient with us as we shopped. We can’t wait to have out new furniture delivered!
Shopping at Slumberland today was an awesome experience due to the fantastic customer service. We were greeted immediately as we entered the store by a very friendly, smiling salesperson, Katelynn. When I found the type of chair I needed, Katelynn proceeded to carry ottomans to the chair I selected, so I could choose the perfect style and size ottoman. I will definitely tell my friends about the great service we received. Thank you!!
Our sales associate was GREAT! Bought a new bed for a great price. Only complaint would be they didnt know an actual date we would get the bed!
Very rude when i went to check out
We were able to find a nice bed in our price range with the assistance of a helpful and knowledgeable salesperson.
There was only one employee working. But when he was able to help us. He was quick at getting the bed we asked about ordered right away.
Great service. Our sales associate katylin asked a few questions and pointed us in the right direction. She also explained the pricing, closed the sale and explained delivery options.
Great customer service.
Very clean. Very appealing set up. Lots of great inventory at great prices and sales. Our salesperson, Tyson, was great! Super nice.Great store to find what you may want!Thanks, Tyson!Lori
Went in looking for a mattress. Kyle, the Store Manager, was absolutely great, genuine, very personable and knowledgeable about different brands. The store had a huge selection of different mattresses, plus couches, bedroom furniture, etc. Great delivery options, especially for someone who doesn’t live in Mitchell. Will definitely be going back for my other furniture needs!
This experience was great. The customer service was terrific. She was helpful answering all questions and showed interest in helping to determine design elements.
Sales people were friendly, helpful and easy to work with. I had no problem finding what I was looking for and making my purchase. The store is very well coordinated.
Kyle was very accommodating to work with. The store has a huge selection to pick from with competitive prices. Will definitely go back
Very nice sales associate. They had exactly what I was looking for and gave a discount too! Will definitely recommend!
Katelynn was superb. She was helpful and carried the area rugs to the loading area herself and helped me load my van with the rest of my purchases.
Was great to deal with. Thanks
The staff here are very friendly 😊❤️...they showed me the best quality furniture, or at least I thought it was😉👍❣️💯
The management was very helpful, friendly and informative on their furniture..
Katelynn was very helpful over the phone and giving me details about delivery and my purchases.
Could not pick up all products same day. This was unacceptable for something that was paid in full and arranged to be picked up almost 3 weeks in advance. Great product quality, excellent service, behind the scenes could use some work.
We’ve been looking for a sofa for almost 2 years. Looked around & kept coming back to Kyle and his crew at Slumberland in Mitchell. No pressure, just friendly help. Finally ordered our sofa today!!
Kyle is always great to work with. Always my first stop for the best pricing and service around.
Very pleased with the service. Would recommend to others Thank you
Sales person was very helpful and knowledgeable about products that I was looking for.
Great price on quality furniture with knowledgeable staff to help answer all your questions without pressure selling.
Katelyn Patterson, Mitchell SD was very pleasant and helpful!! Great experience.
Chad was very helpful and not pushy. It made me want to buy more. Great customer service!
Very good service, the sales associate Katelynn Patterson was very helpful on ordering what I needed. I would come back for sure
Great service, friendly staff too! Will certainly ho back.
The gentlemen that waited on us were very polite and helpful. Have bought other items from Slumberland before and were very pleased.
We enjoyed shopping at Slumberland. The sales staff was very helpful and great to work with. We are new to the area and will be back to make a larger purchase once we are settled.
Everyone at the Mitchell store was helpful to get us the bed we needed at fair enough price and the 3% 3 year deal was the icing on the cake ...can’t wait for it to be delivered!
Went in with expectations of them not having what we were looking for, being not really related to slumberlands general market. My wife and I promptly greated and asked if we needed help. We tookm them up on it and we were showed stuff that we described. Jason (salesman) showed us couple items. Then he showed us other inventory they had. Which he showed exactly what we were looking for. Even better it came with a price i was very content with. This thr second time i done business with Slumberland and i cant complain at all.
They welcomed us at the door, friendly service. They found us the best deal and added some complimentary wine glasses. 👌😀👍
Kyle has been very nice to work with and very helpful!
Very friendly and helpful!! Gave us time to shop on our own!!
The staff is very helpful and friendly and were pleased with our purchase!
Repeat customers here, Friendly people, great service!
This is an expensive store. We bought a bed frame for around 250 dollars, the cheapest they had. They said it would take a couple of days to arrive and asked if I would need it delivered. They wanted $100 to deliver a bedframe only 10 miles. I declined and said Id pick it up myself. They called a couple of days later to let me know it was in. I went to pick it up with a truck I had to borrow. They didnt have all the pieces, so I had to come back a few days later when the other parts came. When I finally got all the pieces and opened them, the footboard had some pretty bad marring on it. Now a couple months later and the center support rod is starting to twist and not support the middle of the bed. Not worth the money.
I found the style of chair I was looking for, great price, and friendly salesman who loaded it into our car.
Just went in today to purchased a dresser and it was backordered so now have to wait
Excellent service. Gentlemen very helpful and polite.
Great selection. Great customer service. Prices are reasonably good.
Friendly staff. Good variety.
Friendly customer service, and they let you come to them, when your ready to talk more.
You can pay a little at a time and they deliver when your done! Nothing but satisfied.
Fantastic great experience all the way
Sales person very helpful and courteous
Very friendly and helpful! We will be going back!
Very overpriced, but salesmen are still very polite...
Friendly service
Great customer service
Was happy with the service.
Very knowledgeable and helpful sales staff, did not purchase from them but not because of the sales guys they did a great job.
I had a great experience
Not a fan. Bought some furniture. Came back to look for more, even though I was screwed the first time. Not impressed at all with customer service at this store.
Very professional employees and managers, very clean store!!
Tyson was great to work with!!
Very.very helpful.
Fun buy
Super nice furniture
Excellent service
Great service
Nice
Bought a bed
Expensive