When I first walked in I thought this place was amazing. It looked like a smaller hobby lobby and I had been wanting to go for a while. I bought some ribbon because it was on sale and I bought a few flower bunches for the floral section. It was nearly $100. They have nice stuff, but you will pay way too much money for it. There were many things that were literally twice as expensive as Ive seen in other stores. They do have a large selection of fabric, as the implies, but I barely found any that was less than $10/ yard. I probably wont go back since I can find everything they have and more at other stores for way cheaper.
Nice store covers most craft supplies. Also many holiday decorations.
Terrible experience! We buy my mother a gift card for Joanns every year for her birthday. This is the second year in a row the store had trouble selling us a gift card. This year we spent over 45 minutes at the counter, then left the store without a gift card. Unfortunately, we were charged for the gift card before they realized they didnt know how to put money on the card. Now we have to wait to see if they reimburse our money to our debit card.
I Love Joanns fabrics they have began to carry Great Trendy Apparel fabrics!!!! Purchased thread for several projects great sale buy 3 get 2 free!!!
I absolutely love Joann’s! The store is Always clean and the staff is always helpful and polite!
The customer service here was great, very helpful people.
Had Go See What My YouTube Been Showing Me 😂😒
I love shopping in this store and online. The staff is nice overall. Love the fabric and choices provided. I recommend it to friends who are looking for fabric and other craft supplies.
Associate was very helpful in helping me find what fabric I needed and figuring out how much I would need
Quite atmosphere and professionals staff members
I’m only giving 3 stars because I felt like I was in the cashiers way yesterday during my visit. I asked if I could use a different coupon than the one she had already scanned. She huffed and puffed and said she would need to rescan my items. She kept looking at her watch as if she was getting ready to clock out I suppose. I just wanted to come on here and apologize if I was holding her up from going home. I too have worked in retail and grocery stores where I was ready to go home and I had a customer asking questions. I’m sorry for being in the way & becoming a burden to her.
Lots and lots of stuff here, great selection of fancy fabrics and trims and craft supplies. Online and mailed coupons help cut the costs.
Very friendly staff. They were out of blue 6mm safety eyes. Would love to see 4mm safety eyes
Great selection! Great prices! Love that I can still go and get what I need and count on them to be there.
Great store for anything fabric. Over all good atmosphere, good layout. Easy to find what you need. Staff is good most of the time. Sometimes the cutting table can get busy, but i guess thats expected. They have good holiday decor.
Nice items and good customer service.
Great place, my wife came home with a bunch of decorating mesh for $20.00. Buy 1 get 3 free; she says its all the way in the back of the store. Men let your crafty wives know. Theyll thank you later, trust me
Good selection. I always find what I need there.
This is the largest joanns around so they are sometimes out of stock but the employees are great.
The cashier showed me what coupons would save me the most money. I saved $38. The young lady in the fabric department showed me what interfacing to use with the project Im doing.
Very nice employees. Great selection.
Slow service, but good people
Clean organized shelves and helpful friendly staff
I found everything I needed. When checking out, I always never receive in-store coupons only online coupons. I need in-store coupons. Why is that?
Friendly help A+
Everything too expensive🤦... Michaels is way better with more inventory and better prices!
Never been there.
Had everything but what I was looking for
Polite. Clean store
Itd be nice if yall would update google. Its hard enough to get out and go places right now... then to get to your store and it not open til 11am when Google says 10am. Its very annoying to your customers.
Fabric stock was so depleted it was sad. It felt like they were going out of business. Employees were very nice though.
Great now that they have a new manager.
The sale prices here are great. I bought a beautiful wreath for my front door for only $15. I frequent this store very often for a variety of things like home decor, fabric, and Cricut products. There is always great variety, and staff is generally friendly. There have been a few times that Ive been in there though that the staff either didnt know what they were doing at the register or were rude. Sometimes the store has been a little messy as well.
Disappointed that they no longer sell sizzix products in the store
Super friendly clerk at the cutting counter! Found all the stuff we were looking for (and more) for really great prices. The checkout clerk was very rude though. We had a great shopping visit, but left on a sour note because she was so incredibly unhelpful and acted like we were wasting her time.
Great customer service! Use a coupon!
Love this place!
Knowledgeable and friendly, these ladies know their sewing, quilts, patterns, and have any advice u may need whether its someone jumping in on a first Afghan or the most serious of tailors if they dont know they will surely find an associate who does. Very sociable, friendly, and easy to talk to come in for your upholstering, cross stitching, doll making, or clothes making needs, they even offer advice on a wide array of sewing machines, zippers, button, needles, fabric options and all else a gal or guy would need to fix, repair, price, or alter a wide variety of your handmade goodies. Even a touch of home decor, pillows and small home pieces are offered.
Always a great place when me and my wife go. Customer service is superb. They normally have what were looking for.
My wife loves to shop here
Love Joann Fabrics. Poor customer service experience at the Mobile location.
One of our best fabric stores. Great sales. Ive bought gorgeous artificial flowers. I shop there a lot!
Ive shopped here for a very long time. The last 3 occasions I have visited this store, two of the employees were very rude. The manager was extremely rude. When I called the next day to try to get my order straightened out, the lady I spoke to hung up on me after being extremely rude. I will not be visiting this location again.
Joanns has everything you need for sewing and crafts. They also have gifts and decor.
I am a Joanns addict. This Joanns is quite nice. The people who work there keep the store neat and tidy. Plus they are nice, helpful, and always smiling.
Nice stuff. Me and other customers were confused over sale prices.
Love JoAnn!! They always have great prices and sales and you can stack multiple coupons. They offer a little bit of stuff that you can’t find at Michaels or Hobby Lobby just like any craft store competition. Great staff.
Professional and knowledgeable staff. I always have to wait about 5-10 minutes for fabric to be cut. Maybe a bit understaffed.
Friendly and helpful staff member who suggested where I might be able to find the item I was looking for since the store didnt carry it.
Very limited on fabric for a fabric store. Did not have what I was looking for. No one on the floor to help, only a cashier. Lots of pre-assemled crafts. Very high prices. Probably wont go back.
Awesome, all the employees I talked to was very nice and helpful. Great selection of material and crafts. I only wish they were closer to home.
Found everything I needed; friendly knowledgeable staff.
The manager,Ms.O is so helpful and knowledgeable. You definitely dont feel like a #..
This is a racist store for anyone who is black. I went to this store to purchase some items on 2-3-16, and the workers there were very rude, and not helpful. When I walked into the store and ask for a particular item the worker just pointed. A white woman came in right behind me and asked for some materials and they walked her to the aisle. I asked one of the store workers about fabric colors, which I had on my phone to show to her and she refused to look at my phone. I was in the store for about 30 minutes to an hour and still with no proper assistance from any of the workers. I had some items in a cart at the end of the aisle and when I turned around the cart was gone along with my items. I went to ask the workers what happened to my cart and items, they look stupid and did not respond. I then saw my items behind the counter. I took my business some where else. My black money is just as good as a white persons money.
Great deals for the holiday season
I love this fabric store, they have so much more than fabric.
You can find anything here that has to do with art and crafts. Great big store.
Shop here all the time. Staff is very helpful. Store is always clean and well stocked.
Whenever I go everyone helps me find what I need. They have a great selection of things for your needs in sewing, jewelry making, classes for crafting. They have a wow factor.
Friendly Service, Good Sale items, and a Wide Variety of Items from Fabrics, Creative Assortments to make things for your home, to sweat shirts, and nice smelling candles
Arranged for delivery to car. Went to store and they dont bring it to your car. They make you wait outside the store with others. That totally defeats the purpose.
When we cAn get there. Love it!
Excellent choices, knowledgeable associates, well established, have shopped with Joann Fabrics for many years
Love it, its where I got the fur for my fursuit, nice staff too! The woman at the fabric cutting station gave us a little tour, 10/10
Expensive, not the place for people on a budget.
Store was clean and organized but no helpful staff, one lady walked by and said hello but kept walking. 1 of the 2 fabrics that we brought over to get measured and cut was already cut in half. That should not have been on the board. He bought both pieces but is hoping it doesnt hinder his plans.
Always has coupons and a variety of craft supplies.
Love this place and the people who work there are do friendly and helpful. Love going there.
Great store for not only sewing projects, but general crafts. Staff is very helpful!
Cute stuff
Nice people and great bargins on quality fabrics.
Everyone was very helpful today. And the cashier was super friendly and joked around with the kids. Great experience.
Very nice store. They have a large variety of everything. The sale items are a real deal.
Good value
The quilting supplies have definitely increased, .. ridiculously
Its a great place when you are looking for a certain item
Its always like returning to the Mother Ship. Makes my day to just go inside and become inspired!
Love Love Love!! Great prices and great staff! They have everything you may want as far as fabric, sewing, knitting, and crafts!
Its all about the selection.
I have shopped here many of times and called for different things and always receive horrible customer service. Today someone told me on the phone they were too backed up to help me. I understand if your busy but Im a buying customer too, and just wanted to know if you had what I needed before I drove 45 min to your store. I will not be shopping there for a while. Im tempted to ask for a manager on this one . So upsetting!
Very knowledgeable staff, helped me find just what I needed.
I Love this place for all of my Craft needs and Excellent Customer Service.
Its a tribe, you may run into a crafter who has something you need... got a cute pot scrubber idea using tulle...
Employees are friendly and there is a fairly good selection of items.
I love the Mobile stores crew. They always help me even when I turn into brain dead mom looking for that thing.
Love them my granddaughter loves them more
I liked it my first time there.
Was able to get the type of lace my daughter wanted for her lace privacy curtain and they were helpful in helping my daughter find the right lace.
The store has a lot to offer. You should come here with all your Fabric and Craft needs
This store has a pretty nice selection. However, when we went in today there were people loudly shouting and cursing while in conversation with an associate who was obviously a friend, and she failed to ask them to be appropriate. Also, the store closed at 6:00 when it was clearly posted online that they close at 7 PM.
Love looking in the remnant bin. You never know what treasures await.
They have a great selection of artist paints & supplies
Great selection for knitting supplies and other crafting
Lots of sewing supplies but the workers are not very helpful.
Helpful staff, good variety of fabric and other items. Nice decor items.