Awesome customer service today. Large home improvement stores - you need to send your employees to this store to learn a little about customer. Rather than trying to avoid eye contact with customers Big Lots employees seek you out to help you
I went in today looking for and item . and saw it .and ask a employee what the price on this item . she told me the price is up there where you got it. But when the boss come waking up The Isle. Then that when she want to go check the price . very sad on her part . she is there to assist customers. Need to do better
The furniture guy was beyond helpful! I give him 10 stars!
One of my favorite places to shop. They have so much to shop for here but my favorite things to get are the home decor. They have a lot of things for your home such as decorations to furniture. The prices are a bargain. Really nice things.
They send me regular coupons. Their furniture is great. Prices on furniture are great. On other stuff not so much. I only shop there when I have store coupons
GREAT Staff and good products
It was awesome and the cashier, Brianna, was the kindest and extremely helpful! Found items Id chosen online at a remarkable discount and saved more cash 💸 showing my military identification. Great shopping experience!
Its a Big Lots. Pretty organized.
Love to shop this store with its special bargains and neat things to give as gifts.
Some nice bargains. Clean and the people are nice.
Really nice stuff here at good prices.
A great place to buy what you need.
There was a associate Named Michelle there who not only has a greapt customer service, and was and did put me and my daughter in a great mood.
Lisa and I had a very good experience today looking for her a new Christmas tree. We found a beauty, on sale to boot! Not many employees around to help but once I found one she was great. Clean store with cleared aisles you can get a buggy down.
Great values and good shopping...
I am looking for furniture, their prices are competitive, I will be back.
Got some curtain.. A Great selection
Good prices and customer service is good. Helpful staff
I got some Great certains..
The lady who works in the furniture section was awesome. Terrific customer service.
Clean and well stocked
Was good... Some shelves where empty...
Bought Broyhill couch and loveseat for vacation home in Florida. Linda in furniture dept. was an excellent help. Love shopping in Big Lots.
Nice furniture 🙂
Pictures does not fit the way it looked when I went the store was not all that clean people had pulled things off the shelf and I would see people who work there walk right past it.Of course I picked the items up ( Im gonna need to get paid me.manager)😂😂😂😂workers were not real friendly ( but not really rude either) just standoffish..gonna try them again💯💯🤭🤔🤔🤔🤔
Broyhill furniture! Furniture manager Laura was so very helpful and knowledgeable of her inventory. Great experience.
I have found some good items here. Big Lots used to say get what you see & want today, it may be gone tomorrow! True.Big Lots used to be more like a flea market. At some point years ago it became more organized and standardized. Some marketing geniuses were evidently hired.I would say be cautious about buying clearance items here. I have bought some things, usually mechanical or electrical, that had problems. But that is true of many other clearance offerings in other places as well. I find theyre usually not really worth taking back to the store again.Big Lots often has sales on furniture and other big items. There is probably a good profit margin for them on these and/or they are often overstocked with them.After my first posting here, I see others mention the personnel. Yes, they are very polite and helpful. I should have said that too. Also I have most certainly been here more recently than 2 years ago!
Nice store, friendly staff. Have a lot of options and great clearance
I’ve been shopping there for years. They have some good deals and sales. Some items are not that good of a deal just need to know prices the people there are very friendly. And helpful. They have a rewards program after every 3 times you buy you get a coupon for $5 off $15.They carry all types of item groceries, lawn and garden, furniture and small appliances. They have great seasonal items for all occasions and holidays. Every few months for rewards card holders they have 20% off the entire store. Check them out. A great place to go
Nice store with a large selection. Did not have what I was looking for though.
Service was good.
We needed a padlock. Big Lots didnt have a simple pad lock. Furniture? Yes!
Great store!! The staff was absolutely amazing
New review may not come back to this big lots Brianna C was the most rudest person in there is needs to be fired.
Very friendly people. Great service
Great customer service! Linda was too notch! Store was clean and with good selection! Pricing very fair.
Good customer service
Nice store to pick up different items.
Clean store not any staff to help me that I saw
Great customer service. The woman at the register, Zareia, was so nice!
I Like Big Lots because they have good deals👍
Rudest gentlemen in furinutre.
Friendly,clean,professional staff and great prices. Especially toys,small but good selection. Layaway and credit options.
No line no waiting
Came in for mascara (Almay@$2) and grabbed some eye shadow (Almay @$1) and noticed 50% off + summer items! Gotta love that. Got a sofa and love seat set. Super helpful store associate and manager, offered to check in the back to verify stock and called another store to see if they had the corner piece. Its end of Sept, and its Christmas town already, so it was fun to see all the collections new and fully stocked. Halloween stuff out as well of course.
Great product
Nice and clean
First time ever shopping here, order furniture, come back the next day ready to pick up, get told i need the receipt to pick up furniture… would have been nice to know that prior, but oh wait, no one knows how to pick up the phone in a non busy store…great, thanks for wasting my time and gas. and they said they couldn’t look it up in the computer either that they HAD to have the receipt in hand.
Ive always shopped at Big Lots and have never been unsatisfied. The people who work here are always so nice and helpful. Everything is easy to navigate and find. Its not crowded with people. I can usually find what I need without having to go to a bigger store.
Clean and organized store. Hit or miss on some items but great deals when you can find them. I dont purchase items I can find at Walmart (household, some grocery or personal care) because they are more expensive. unless those items are on sale and I have a coupon. But be on the lookout for great deals at great prices.
Big lots employees are very nice. I needed help with a mattress and they were out of the size so the nice lady at halls mill/Govt location called the Airport store so I picked it up from there and they were nice and helpful as well. The cashier are friendly also at both locations.
Nice store, clean.. good variety of household items.. Bo was extremely helpful in the furniture department!! Thanks a lot. We will be back
Got a lot of my garden and yard stuff
Very well organized. A solid core of long-term friendly employees. Vast parking lot, easy access to Airport Blvd. and I-65.
Everyone was very helpful when I was trying to locate an item. They always greet you when you come into the store which makes me fill welcome. Very nice store to shop at.
This location has arranged the store differently and its easier to navigate. The cashiers are always friendly.
Enjoy shopping in Big Lots
Was very difficult to find help
Diverse food selection and large furniture offerings make for a pleasant shopping experience
Great store with amazing prices, and amazing employees
You took away the cold food area and replaced it with useless garbage. However the store was clean and the employees were mostly professional. (We asked about camping chairs and were told by one dude that they didnt have any but we found them while looking for coolers.)
Just purchased a mattress and box spring from this store. The guy who helped me (I think his name was Josh) was extremely helpful. He was running constantly and helping several people at the same time. Had a great attitude and really knew his stuff.
Awesome 👍
Johnny was very nice! Clean store, great selection. I love it here!
Pleasant staff. Helpful and friendly!
Nice place to shop friendly staff to help you with all your needs.Ill be back to shop with friends and love ones.😎
Good customer service.
Today this store was immaculate!! The shelves looked like the weekly ad flyer. I was very impressed.
Liked this place. I just wish they had a better selection of DVDs, especially their TV series. The prices are descent though.
Great cashier, Kaitlyn!! Good experience... Pleased..
Lots of stuff at discount prices. Their Halloween items were quite entertaining. I got a sound-activated howling skeleton dog and talking door knocker that was a hit with the trick-or-treaters. They get all sorts of different things in all the time, so dont miss out on the savings and check back regularly.
Cool
Love this place. Has a great selection of food from other countries for cheap.
Great store with a lot of unique finds and hidden deals! Amazing food items, some you would only expect to find in a specialty store!
Couldnt find anything that I was looking for. Saw a lot of people go in and almost immediately come back out.
Good customer service and prices!
5 all day.. Found what no one else had..for $1.95... On line selling for 6 to 8 dollars plus shipping.. Clean as any big lots not always the least expensive however stock changes you will find something you didnt know you wanted.
They dont sell gift bags anymore, but otherwise have good selection of items.
Love me some Big Lots! Great buys!
Clean store and shelf stock.
Its was fun had neen yo big lotd in awhile found just what i was looking for.
Decent prices and rewards
Great place for shopping. Good price and attentive staff.
Staff Wed not very nice or helpful
The best prices are in big lots for everyone who loves deals
Sales employee in furniture was very helpful and polite.
I love this store. They really need a support group for a Big Lots addiction!
Good service. Polite employees.
Lots of different items at adequate prices. Store was very clean and organized.
I go in for 1 thing and come out with 50. Love this place.
Family and Friends day. Always a good time to go shopping.
Good location and the staff is very good
Need to shop here more. They always have good deals!!
Good place to shop
Always find something good and there is always great deals, nice, clean.
I Like Big Lots I can go there and find hard to find spices that I usually cant find another stores and they have other items that I have found to be quite useful in a personal matter and they have a wide selection of sweets
This Store Was Great up beat bunch of workers
Nice and neat. Organized with friendly staff