Friendly and helpful and they had the part we needed at a cheaper price then their competitors. Thanks guys!

Very clean, good understanding and great customer service.Blessed to be there

They had the part I needed and the staff was super friendly especially the lady who took my payment. Its so nice to be treated kindly at a business these days.

Cant seem to fix trucks on first trip but under warranty

Great customer service, Ms. Jennifer in the service department is a sweetheart. Always so helpful. Mr. Howard in sales is a Blessing he made the purchasing of a couple of buses very easy

Friendly and helpful folks.

I am employed at this business. And quality service and repairs are held to the highest standards. Half effort isnt accepted from this employer or its employees.

Typical greedy stealership. Went into the shop just to ask a question about my AC system because I wasn’t sure if I had a problem or not. I just wanted to know if the ambient air temp sensor is tied into the HVAC system, very simple question. Mine gives very high readings because it’s mounted by the radiator. The service manager refused to tell me anything about my system unless I paid the shop for an hours labor. What kind of shop refuses to educate the customers about their problem so he can make an informed decision? Chad the service manager needs to learn some customer service skills. Save your money and go down the road where you can get some customer service. Congrats Chad, you just bumped Wards rating down. Keep up the good work and maybe we can get rid of Wards and get a real shop in town instead.

Very knowledgeable employees. Parts that were ordered came in on time. And it was the right part.. Special thanks go out to the parts department..

Always a good experience See guys are mobile Ward trucks

Verry helpful and trained staff clean place of work and verry nice people

Great customer service. Marketing manager is amazing.

We had a truck towed into the Mobile dealership . Got the run around about when the truck would be looked at. Our truck was under a time sensitive load which didnt matter to them. Management was rude during the whole process. After work was finished paying the bill so the truck could go became another nightmare. I would never use this dealership again.

Guys in the parts dept are cool. Always a good experience at ward intl.

Worst service everMy name in Rich and i own a fleet company of 9 trucks, one of my trucks had a check engine light and I decided to take it to Ward international in Mobile AL. When i arrived at the shop they checked the codes and told me that they will fix it in couple days. The truck been sitting at their parking lot for 17 days and they didnt take a look at it.Every time I call them they are saying that they are working on the truck and they dont know what is the problem.Today 07/06/15 I drove by the shop and my truck was in the same parking spot when I left it 17 days ago. They said that the truck is being repaired but in fact was staying outside all this time. I just called them today again and now they said it will take another 2weeks before they can work on it. I am very disappointed and I will never recommend to anyone to go to Ward international .i will be in AL in couple days to pick up my truck from those liars .Its a real life situation.

Very nice people, knowledgeable

Quick in, and quick out for parts. Even though Pensacola didnt have it in Stock.

The people international is kind and wonderful

Fella at the parts counter is arrogant

Customer service is great thanks Jim

This is the worst place iI have ever been to .took our truck in on Tuesday for the ABS and AC to be fixed on Friday they tell us that the wrong part came in .they didnt have to put any part on the ABS just fix some wiring . but they didnt tell us that . they charged $1200 in labor and didnt work on it 4 hours . then when we finally get on the truck our refrigerator and microwave was turned over and all our food was on the floor and they had broke our eld50 which is our computer for the logbook .they are rude and have no idea how to treat people .I will never recommend this place to anyone .They very next day the ABS light is back on .so they charged us 1200 for labor and didnt fix a Damn thing

I worked for ward international for a short time, i was at work release in loxley ala. treated me like family

Great friendly people

Lots of good people

Great customer service

Fast service

Nice people to buy truck

Jonathon in parts is AWESOME!

Parts manager in the office behind the counter, was very rude, and treated me like I was stupid, when I asked a question about a part that I just bought from them.

Bring lots of money.

It is ok

Great service

Very bad

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