My experience with them was TERRIBLE. Last Christmas, 2017, I had 4 robes which were 50 dollars a piece brought to them to have initials sewed on as Christmas gifts. One robe was perfect, the second robe was a little off centered and the last two was completely JACKED UP!!! When they tried to fix it, the material got messed when taking the threading out. 150 dollars worth of very nice robes down the drain. I was very very upset. The manager was gone for the holidays. I was completely outdone. I was refunded for the what I paid for the embroidery, however, the money i spent on the robes were gone. There were no kind of accommodations offered to me besides a full refund. This place were recommended to me from a friend. They also had a 5 star rating online. Unfortunately, I was not given 5 star service. I see one robe getting messed up but not 3! To me, that was very careless and unprofessional on their part. I know this is a late review, but better late than never.

Sub par work and customer service. Instead of offering to make their mistake right I was made to feel partly responsible for not noticing and reporting the flaw sooner. The rep spent more time explaining what happened to cause the flaw than anything as if I am a screen print apprentice instead of a customer. Only offered a discount on next order through them. I will take my chances elsewhere in the future.

Great service and very friendly! Has always delivered when promised and has been very helpful when asking for advice on the hats and shirts that they have made for me.

Fantastic service!