Dear Sir/Madam,We highly recommend your company for installing our awning that the two gentlemen that did a good work, (Adam and Dave).Thank you very much for a job well done.
I had a LifeRoom installed by SC Construction. The initial interactions and customer service were pretty good. However, the quality of the initial installation could have been better, and my latest service request has been frustrating. During the walk through after the initial installation I had to point out missing caulking and loose fasteners. Also, after the first rain the LifeRoom was leaking from the sky light and where the LifeRoom and house were joined. It took them three attempts to fix. Also, within that same year one of the misters got clogged and I reached out to them to get fixed on 5/20/20. The installer shows up at the house without prior notice and attempted to fix it. Instead of fixing the mister he actually made it worse by causing water to spray everywhere when I turned the misters on making the entire system unusable. At least with a clogged mister I could still use the system. My LifeRoom gets a lot of sun during the summer which was the motivation to get the misting system. Needless to say, I couldn’t use the system the entire summer. I’ve contacted SC Construction several times to get it fixed and their response is we will look into it and get back to you. This has not happened; I ended up calling again just to be told the same thing. It’s been over 5 months since this has happened and still no progress. At this point I will contact the LifeRoom dealer directly and see if I can get the parts from them and fix myself. I will also work with state and legal resources (ARAG) to make sure these interactions are documented so that others can avoid the headache and inconvenience that I have.I also gave feedback on some of the unprofessional behavior of their installers which may be another reason this work hasn’t been completed.Extremely disappointed!***UPDATE***After posting this review, SC Construction has reached out to me and resolved the issue with the misters. I do appreciate how they acknowledged the mistakes and fixed the lingering problem in a professional manner.
TLDR: Professional, safe (proper PPE), Fair pricing, prompt, excellent after install customer support (Shout out to Felipe!)Would recommend-------I had SC install a lattice patio cover on my house a couple weeks back and love it.The process started back in January when we first gave them a call for a quote. After discussing briefly in my email what we were hoping to achieve, they scheduled someone to come to our home and help us finalize the details. The sale rep was very professional, was masked, had samples of the materials and colors and arrived on-time.The purchase permitting process took a bit longer than I had expected as I had to receive county and city approval, though the office staff was communicative and friendly when I called in for updates. I had to take on some of the tracking down of points of contact and form delivery, but not a huge deal.Install was easy. It took them 3 days total (1 to dig footings and deliver material, 1 to have inspector sign-off and for the install and one for electrical to finish up).I had a couple touch up items that needed to be taken care of and Felipe H was super responsive, personable and efficient when he came by.Id recommend SC to anyone looking for a patio cover.
Great company to work with. Had my cover installed about 4 yrs ago and they were very efficient and professional. Just called them asking for additional information and Scott was so helpful and accommodating. Definitely would recommend them for patio covers.
SC Construction provided great customer service and and product value. We love our new patio cover.
Really professional and respectful staffing This place is all about helping people and getting you what you need. I was in and out in 5 min. I would highly recommend this place. If you need outdoor patio and etc dont look any where else. This is the place to do business with.
Made Appointment. For Salesman
We are very happy with our new patio cover! It keeps the house cooler. I highly recommend SC Construction. I dont know why we waited so long!
Excellent sales, installation, and office service. They did a great job on my patio cover