This was by FAR the BEST experience I have ever had with a dealership. Talk about CUSTOMER SERVICE! WOW! I called 20 minutes before stopping and Mallory was so friendly and helpful in assisting set up a test drive. Every time we came in along the next week during the sale, Mallory always stopped to say hello! From there, Tony Carroll (our salesman) was an absolute ANGEL. He walked us through every option and was NEVER pushy or pressuring. He answered every question and was incredibly patient with me, my sister, and my mom. He worked with us to make sure we felt confident and comfortable with EVERY aspect of the car and the sale. He was so personable and really helped strip away the anxiety of such a big purchase with his friendliness and willingness to help. When I had some concerns with the mechanical functionality of car (after the 3rd test drive), Tony took it into the service department to have it re-inspected and worked on, free of charge. Tony really helped me make sure I felt confident in all aspects of the purchase. Kyle in the finance department was great as well!! He ran different financing options to get me the best rate and even though we didnt finance through them! He was very transparent and explained everything in ways we could understand. Overall, VERY satisfied with the customer service and my vehicle. If its your first time buying a car, I HIGHLY recommend Zimmerman Honda as they made me feel informed & relaxed. Thank you Tony, Mallory, & Kyle!
Mr. Marty Curry (our salesman) was very helpful with getting my elderly mother into a new CRV, trading in her 2014 CRV. Nothing really wrong with her used car (except an occasional TPMS light), but the 2022 CRV had more safety features, a power lift gate and the easy fueling system. She was given a reasonable trade-in value for her 2014 that had quite a few parking lot battle scars and both side mirrors replaced with non-OEM. And given the pandemic supply issues (constantly changing and trending worse) she only had to wait 4 weeks to get her new car. Marty was great dealing with my mom. Hes helped both my parents and my youngest sister and her spouse with the purchase of new Hondas, and a good friendship has developed over the years. We were both very happy with Zimmermans, especially dealing with Marty.
I could not be more satisfied with my experience at Zimmerman Honda this evening. After discovering a nail in one of my tires and realizing that most places were closed as I noticed this just after 7pm, I didnt think Id be able to get my tire fixed. Even though my vehicle is not a Honda and I have never bought a vehicle from this place, they treated me like royalty! I came right over and they fixed my tire within 5 minutes. This was one of the best customer service experiences I have ever had. As I said, although Ive never bought a Honda, this experience makes me reconsider as service like that is hard to find at a dealership nowadays. I highly recommend Zimmerman Honda! Thank you for the great experience!
Went in with my Mother in Law to help her close the deal on a new 2022 Honda CR-V. When we got in the F&I Office, the game started with the Doc Fee. $299.81. We had no complaints about the price of the car. The maximum that an Illinois car dealership can charge for a Doc Fee is $300. Imagine that, only $0.19 below the maximum. Thanks for the huge savings.Meanwhile, the two most expensive states to live in, California and New York, are only permitted to charge a maximum Doc Fee of $80 and $75, respectively. When I brought that to the attention of the F&I salesman and the smarmy car salesman who was selling the car to my Mother in Law, Mr. Smarmy said, Well, this is Illinois, with all the smarminess he could muster up.Oh, so its OK to rip every customer of this dealership off even though California and New York get over $200 less for completing the same tasks it takes in Illinois to license, title and register a car.As usual, we heard same, old and tired phrase of, We charge everyone the same fee. Thats great, so this dealership rips everyone off.Thanks to Mr. Smarmy for confirming that car salesmen/women are one of the least trusted professions across the spectrum.Two stars for this dealership and thats being generous.Updated after Zimmerman response on 1 Nov 21:The truth hurts so they report it to Google. I was not a paying customer. As I stated clearly in my review, my Mother in Law was buying the car. If nobody but paying customers at this dealership can write a review, thats an interesting position to take on free speech.Update 3 Nov 21:See the review from Rev Mark Miller. He is not a paying customer at Zimmerman Honda, yet Zimmerman Honda gushed all over his review. That could be viewed as being duplicitous since I was also not a paying customer. Hmmmmm.
Great salesman. Their finance guy is the best ever. Their parts department is horrible and the service department doesnt want to help you very much. Stay away from here if you need parts or work done.UPDATE:They did reach out to me right away, I called back the following day. AJ was very receptive and a great listener. I will update when he gets back to me. Upped 1 star for a quick response!!!UPDATE 2:Upgraded 1 more star.. The vehicle is fixed and they were very quick with the service this time. Looking at a possible trade for the vehicle to a new one, we will see how this experience goes.
Had a wonderful experience purchasing our vehicle. Ben is very easy to talk to and very knowledgeable. He wasn’t pushy at all and was patient with us and all of our questions. Everyone at this dealership that we interacted with were very friendly, from the ladies at the front desk to the gentleman in the business office. Highly recommend these guys and will definitely be back!
Years ago we bought a 2015 Honda Pilot from Aaron Miguel. Very happy with that experience. Since then we have gone in and driven more cars than I can count when we needed an additional car. Aaron has always been patient, accessible, knowledgeable and maintained a high level of customer service even when it took us a very long time to make a decision. He was helpful in allowing us to compare multiple models at once in order for us to make the best decision for what our family truly needed at this point. My husband I and highly recommend him when you need to purchase a vehicle.
Loved our whole experience there! Walked in with plans to buy one car, walked out with an even better one, and with lower monthly payments than we anticipated. Ben, Kyle, and their whole team were amazing and VERY easy to work with 😊
They took good care of me. Even washed my car. Very happy with their service.
Audrie was very attentive and pleasant. CR-V was taken in for an oil change. The dealership on the whole was bright, clean and welcoming.
Audrie is the best service person! She was very good in communicating and professional! I just wish they had found the problem sooner and gave me a loaner car as they had my car a week. However, they do have Shuttle service!
Mike Long was great! I would recommend Zimmerman Honda over any other car dealership in the Quad Cities. They are fair, honest and reliable.
Very comfortable buying experience. I would definitely recommend Marty from the internet sales division
Fantastic customer service! We spotted the perfect car online. Marty was super helpful with our questions and helped us with setting up a hold on the car. Coming from out of state we found everyone at Zimmetman very pleasant. The finance department had no trouble setting up our car for our state. Loved our experience and HIGHLY recommend this dealership whether you live close our far. Their honest,pleasant, caring and knowledgable employees make buying a vehicle stress less and even fun. You wont regret using Zimmerman and ask for Marty 😉 as we know he is fatastic.
Went in for my oil change and was not there more than 15 minutes made an appointment online. The service was phenomenal and that you can washed my car afterwards.
Thanks for the good service you always provide. Changed it to 5 stars.
Very pleasant car buying experience without hassle. Mike has been great helping us find a new car. Highly recommend this place if you are looking for a new car.
Best car purchase experience ever. I purchased two cars today from Zimmerman Honda. Jerry Leibovitz worked with patience over two days to show us several cars and test drive. Brian from the management team was very helpful with pricing and financing. The dealership is family-friendly. My wife and the two teenagers had great experience with the team. Brian and Jerry are good listeners and Knowledgeable. My kids learned a lot from this experience. They rated this team as the most friendly and trustworthy from the dealerships they visited. Blake from Finance processed the whole paperwork for the two cars in 5 minutes. It seemed like Zimmerman Honda runs on good values and their staff exhibited those values throughout our car buying experience.
I had a recall notice on my Honda Pilot. They fixed it and had me out of there in an hour. It is a beautiful dealership. I was approached by a salesperson who then let me browse undisturbed. They provided snacks and drinks for those of us waiting for service on our vehicles. The lounge allowed us to stay socially distanced from one another.
I had a great experience purchasing a CPO Accord from Mike & the internet sales team. I drove in from out of town and could not imagine an easier transaction. Blake in finance made sealing the deal super easy and fun. Thanks again!
Great service department! Had an issue with a car we just bought . They took care of it . Great place!
Very helpful and very friendly.My husband and I just bought a 2021 Honda HRV with a great price !Thank you Tony!!
Amazingly friendly service. Car service is comparably priced to other auto shops. Nice to know I’m getting the intended service and legit parts on my car for a reasonable price.
Internet sales department was great. However 3 days after having my car the check engine light came on. Paid half of what it cost to supposedly fix it. Here i am 6 months later and the check engine light is still on and they have not even offered to fix it even after getting management involved.
Wonderful staff & prices
First class dealership in every way. Josh was professional,knowledgeable,and helpful.
Great service !😀
We live 4 hours from this dealer and was able to get the purchase of a CPO van all worked out over the phone. They gave us a great offer on our trade. Only had to test drive the van when we got there and sign paperwork. Jimmie our sales guy was awesome. Blake the finance guy was awesome as well. I would highly recommend this dealership if your in the market for a new or used vehicle.
Great experience with Zimmerman Honda. Worked with Ben Schroeder he was great to work with and I was able to do all the negotiation over email without any issue. Got to the dealership to do the final paper work and was in and out under an hour.
I came to Zimmerman Honda to buy my first car. I had sort of a tight budget and did not really know much or where to start. Aaron Miguel was amazing!! Listened to everything I said and took into consideration my each and every need. I am so so thankful that I came to Zimmerman and found the perfect car for me. Highly recommend coming out to Zimmerman and especially recommend doing your shopping with Aaron!! Super comfortable experience and there was absolutely no pressure like many other car dealerships.
Randy made it so fast and easy to get me into a new vehicle that I love!
As with every vehicle we purchased there over the years; staff were welcoming the minute we walked in, our Ridgeline was ready for showing, Blake made signing a breeze with humor and efficiency, and as always Louis was our rock star salesman!
Oil change and tire fix for only $70!!!Free 100 MGBPS Wifi. Free food. Fast service in only 1 hour.Free car wash.Bruh?
Marty was extremely helpful from the first phone call to driving the car off the lot, would recommend him to anyone!!
Vanessa was able to help me with my satisfaction since my salesman no longer was here. I would purchase from them. Thank you Paula
Always very knowledgeable & efficient.
Absolutely awesome! Went in for nitrogen refill simple and easy! Fast, courteous staff! Gentleman that waited on me was great!!!! Love Zimmerman!!!
Exceptional Finace Director and Sales team.
The sales man and financial officer very friendly and helpful
Really nice really nice place a lot of awesome cars check it out
I worked with Marty Curry on buying a used car. He made the process fast and efficient which is exactly what I was looking for. I would do business with him again should the need ever a rise.
I absolutely loved my experience at Honda from then second I walked in the door 6 months ago to the moment I drove away in my new 2020 Honda Pilot. Josh Meyer, Brian and Blake were all apart of my experience and feel as I was given the best employees! They all were fantastic! Special thanks to Josh for always staying consistent and patient with me! Clean, friendly and professional ! Definitely ask for Josh if you need a new vehicle he figured out what I wanted and did exactly that!
As with every vehicle we have purchased there over the years; staff were welcoming the minute we walked in, our Ridgeline was ready for showing, Blake made signing a breeze with humor and efficiency, and as always Louis was our rockstar salesman!
Got my jeep and was helped by nice ppl!
I bought my Civic Type R through Zimmerman back in September when other dealers couldnt and I love it. So far 2500 miles and will continue to go up. I had a weird noise that ended up being a rock stuck between the rotor and brake shield, Zimmerman did a full inspection of my vehicle free of charge. I will definitely do business with them if I like the next gen R or if honda comes out with another sports car.
I reached out to Zimmerman Honda regarding an Accord lease. I was connected to Randy Hill who promptly had an answer for all of my questions. Randy made things very easy and the entire transaction was completed smoothly. No haggling, back and forth, or run around. Everything we discussed was exactly the same on paper when it came to finalizing. Jeff in Finance closed everything down and I had exactly what I was looking for in under an hour! Definitely recommend!!!
Absolutely amazing dealership and group of people here! All top notch! Thank you guys for the new Honda!
The transmission plug came loose on our 2015 Honda Civic. Had to pay the extra $35.00 to have the car towed in. Was told the next day by Brent that this was only the 2nd time in his 15 years at Honda that he has ever heard of this??? I guess when it happened when we first purchased the car and now must have been the 2 times??? I guess all the reports of it happening to other types of Honda vehicles must be false also?? Zimmermans needs to start taking responsibility for Hondas mistakes and treating there customers with a little more respect instead of trying to cover things up!! Thank You for not charging Both of us for a repair that was Hondas fault to begin with!! Way to own up for your mistakes!!
Ben was The Best!!!
Went in for oil change and have the calibers looked at on my 17 Honda civic. All was well with calibers and was told brake pads were still very good. Didnt take long, friendly people.
Zimmerman Honda provided me with a fantastic vehicle at a price I could afford. Mike Jarrin was my sales consultant. He was especially great to work with. Their used vehicles are in much better condition than any other I have found. I will be back again. Thank you Zimmerman.
Ben was great throughout the process and helped to quickly locate the exact car I wanted. Loved his no-nonsense attitude with none of the questionable sales tactics Ive found at other dealers. Jeff made the financials quick and painless, and got me headed on my way. Everyone I interacted with was helpful and friendly. Hands down the best new car buying experience Ive had. Highly recommend both Zimmerman Honda and Ben. Will definitely refer my friends and family.
This was the first time I selected a car online from a dealership in a different state. I was nervous, but they were great!! Jim Ruge was awesome to work with as he took time to answer all of my questions and even gave me a virtual tour of the vehicle via Skype!!! It was awesome!! :) Kyle Rusar in finance did a great job as well. Both guys stayed late on a Monday evening to meet with us!
I called a week ahead to verify they could do the job, drove 45 minutes there, then waited 40 minutes to be told they couldnt. BUT the guy owned his mistake, they washed my car and offered me a free oil change. At least the guy was honest. He didnt pass the buck. I know hes trustworthy.
Gilbert Richardson was very professional and extremely knowledgeable about the cars we were looking at. He was very patient and accommodating. He took the time to understand what we wanted in a car and did not apply any pressure what so ever!! Warren in the parts department was extremely helpful in finding us floor mats and Blake was very helpful in explaining all of the legal documents and did not pressure us at all when we were examining all of the warranty options!To summarize: No one pressured us to buy something we didnt want. Let me say that again, NO PRESSURE!!. That was so welcome. This was truly the best car buying experience we have ever had and would recommend this dealership to everyone!
Go see Ben😀🤠 at Zimmerman HondaHes a great salesperson at the dealership. My wife and I got a really good deal on this 2018 CRV all wheel drive its a sweet rideMy wife loves it. And the payments arereally nice and the vehicle drives smooth
Randy was really nice and very helpful! Being a first time car buyer he answered all my questions as did everyone else. Definitely recommend!
Marty far exceeded all our expectations! Be sure to ask for him when you go in or call about a vehicle you find online. He was the perfect balance of being a complete professional and a fun easy-going personality. We picked one of the coldest days of the decade to venture out but he had the vehicles all ready to go for us and made multiple trips outside throughout the day to ensure we would not have to. He explained every detail of the Pilots features to us and it never once sounded like a sales pitch. We told him that we wanted to see how the Pilot handled in the snow (it did great) and see how much get up and go it had, so he took us along the highway and down roads that were less clear including the dead-end lane in front of their dealership that had only been plowed on one side. To be honest, I was nervous that we would get stuck but Marty was confident and ensured us that it would do just fine, and it did! The Pilot didnt even slip or lose traction when we were driving down the snow-packed dead-end lane. My husband and I were so excited after our test drive and knew we wanted this vehicle but were being slow at coming to a final decision. Marty told us that he understood this is a big decision and that its important to find the right vehicle, so he told us to take it to lunch and think about it. Well, of course, we decided to buy it! It was such a great low-pressure buying experience. And even if that is his sale strategy then Three Cheers for treating us with RESPECT, PATIENCE and like REAL HUMAN BEINGS instead of another quota! We will be going back for all of our future trade-ins!
Last night, I drove my 2001 Honda Civic EX to Zimmerman. I drove away with a 2015 Honda Civic EX. My journey for a car began online as I did extensive research. The Zimmerman website was easy to navigate and provided the foundation for this excellent experience. I spoke with Marty during the day yesterday and set up an appointment for after work. He promptly emailed me the cars details I was interested in and other great information. When I arrived to Zimmerman, Marty was an exceptional employee to deal with. His demeanor and attitude was kind. He was knowledgeable and made the entire experience as stress free as it could be for buying a vehicle. Blake was the individual who assisted my wife and I with the finances. Again, I couldnt have asked for a more helpful and knowledgeable individual for that task. My wife will be looking to purchase a vehicle in 6 months. With that said, the first place I will go to is Zimmerman. And as of now, I highly recommend anyone who is looking for a car to contact Marty Curry and become a part of the Honda family.
This dealership is by far the best Ive been to!!! Their service department makes luxury dealerships (Audi, Mercedes-Benz etc.) look like a Jiffy Lube. They are extremely friendly and always explains things so you can understand it perfectly. Gary and AJ always keep you up to date on the status of you car and are willing to work with you to get your car in quickly. The technicians there are extremely friendly and will even come out and help explain any issues with your car.Besides the service department, the sales department is phenomenal! The sales reps will listen to your wants and needs and help you decide what car will best suit your needs and keep you on budget. Brian (GM) is right there to help and explain everything to you. They are very transparent and trustworthy unlike other dealers where they hide extras in your car deal.I HIGHLY recommend Zimmerman Honda to EVERYONE! I will not buy another car in the Quad Cities that is not from Zimmerman Honda. I cannot thank them enough for everything they have done nor can I brag about them enough!
Awesome lounge filled with all kinds of snacks and pop and juice for those waiting. Friendly service counter, great sales reps ready to help assist wherever possible. Great customer service after vehicle purchase! Love this place!
Great service. AJ was great to work with.
We purchased a Pilot EX-L April 2019. Aaron and Zimmerman made the car buying experience better than usual. No high pressure here. We decided on which vehicle we wanted and they found it in the color we preferred right away. Aaron went over all the bells and whistles in our new Pilot during the delivery, and has been quick to answer questions via text after the sale too! Have not had a chance to experience the service department yet, but hearing from others that it is good. I would not hesitate to buy from them again in the future.
Luis was very patience, kind and courteous explaining everything to me. He did not pressure me into buying at all. His goal was to make me comfortable and happy. I left the dealership knowing I had the right vehicle for me. I recommend anyone who needs a vehicle to please buy or lease from Zimmerman. You will not regret it. Should I ever purchase another vehicle, I will ask for Luis and only go to Zimmerman.
I decided to come over here today for an alignment that the Davenport Honda place said I needed. I wont mention names but (Honda dealership in Davenport) tried to sell me 2 new tires on an AWD pilot last week and wanted to do an alignment for a lot of money. Im glad I held off! Zimmerman agreed that my 2 tires in question were fine at 5/32 and just watch them. And Zimmerman charged $60 less for an alignment!!!! Ill be back!
Helpful staff. Good deals. Accommodating.They go the extra mile to help make a good deal happen. Our sales rep Aaron and the finance dept. stayed late after closing to cope with my familys hectic schedule. That was much appreciated. Then Doug was extremely thorough in explaining the vehicle upon pick up. Even sat in the car explaining and programming all the new features with me.Would recommend this dealership in a heartbeat.
Zimmerman Honda has a very welcoming staff. We met with Vanessa Lager (2nd vehicle weve purchased with her assistance),and we must state that her patience in dealing with us was most appreciated. Vanessa knows her products and all of the accessories as well. She walked us through several CR Vs until we found the one right for us. Even after driving the car and more conversations with Vanessa, we still were unsure if this was the one for us. Vanessa sensed our uneasiness, and offered for us to take the car for a few hours to get a better feel for how it could perform. Best idea, as this is exactly what we needed. After a few hours of checking the CR V out, we returned it, convinced this was our car. While we did not plan to make a purchase the same day, we did, as Vanessas knowledge and professionalism made this a more relaxing purchase than we could have imagined. We will continue to be a Zimmerman customer, as we are treated very well.
Tony was so polite, knew the answers to all my questions, and didn’t make me feel like I was just a money grab. He actually worked with my budget to get me exactly the car I wanted. He and Kyle were very kind and made it a very comfortable experience for me. I never write reviews for anything but they made me so happy I felt I should share the experience.
Not much for doing reviews but it a shame they only have five stars. Because Mike long would get eight or nine if I could. he did an outstanding job working with us and made the process a breeze, I will tell anyone I know to go to Zimmermans for a good deal and real nice people to work with
Brett is outstanding
One of the nicest, cleanest dealerships in the area. Sales staff, management and finance departments awesome as well! Well worth the 1.5 hour drive!
Went in and got exactly what I was looking for for my wife. No pressure on anything I didnt want. Great customer service.
Had our 2016 in for service and ran into our salesperson, Aaron Miguel. He asked how we liked our Pilot so far(love it) and wondered if we would be interested in getting into a 2018. Well to make a long story short, we are now driving a 2018 Pilot,identical to our 2016 except it’s new with 25,000 fewer miles! Our lease was far from being over, our actual payment went down $30.00 a month plus they were able to arrange a military discount for us. Best dealer I’ve ever dealt with! First class staff all the way through!!!!
I traded in my 2010 Pilot (which I bought Certified from Zimmermans 3 years ago) and upgraded to a new, 2017 Pilot Elite. I knew I wanted to go back to Zimmermans as they provided a great deal, helpful sales people and great customer service in both buying and servicing my Pilot. I loved that I could email Jim, tell him what I was looking for, my budget, etc. and he had the test drive lined up and financing started before I walked in the door. He even stayed late on buying day to walk me through personalizing the set up of all the features in my new car. I know my Pilot is in good hands going forward for service as well. Honda are made to last and Im trusting them to keep my family safe on the road for years to come.
Our lease was up on one car. We liked the Civic and Accord so much we traded in our other car too and left with two new cars. We made them WORK for it! Tony and Gilbert were very accommodating and professional. It took us all day to figure out what we wanted to get but they werent pushy with us at all. They even shipped the wifes car in from another location so she could get the color she wanted. I wont go anywhere else.
My current lease was almost up and I worked with Gilbert Richardson. He was very knowledgeable, friendly and courteous. When walking into the dealership I was greeted and the staff always made me feel welcome. Gilbert was helpful through the whole process. I did talk to a few other dealerships but was not as impressed with them.After I determined which model, trim level and color I wanted it became apparent only one dealership had exactly what I wanted and they were 50 miles away, I had already negotiated a great deal with Gilbert and the sales manager Brian. Brian was great to work with and expedited a dealer trade and had the car to the dealership in less than 4 hours.If you are looking for a dealership that has integrity, doesnt play games, and is dedicated to offering excellent service and very competitive prices I would highly recommend Zimmerman Honda. I have dealt with a number of car sales people through the years and Gilbert has to be the best I have worked with. He was helpful, patient and made my buying experience a breeze.Chris C
Good place Friendly atmosphere. Great deals on cars. Fair service pricing
I could not have been happier with my whole experience in purchasing our new CR-V from Randy Hill at Zimmerman Honda. Seriously all our interactions with Zimmerman Honda from service, sales and financing have been fantastic. Randy was very patient with us during the process of deciding what our wants were in our new vehicle. He worked very hard in making sure I was getting what I wanted. He gave us time and space while we were making decisions. He located exactly what we had finally decided on. This was one of the most enjoyable experiences in buying a car we have ever had. There were no games, just black and white and extremely fair. There is no other dealership in the Quad Cities selling Hondas as GREAT as Zimmerman Honda. Also their service department is OUTSTANDING as well. Thank you again RANDY HILL for the outstanding service, hard work and patience in helping make this happen for us.
I hate buying cars. Its usually a long, painful process and you usually come out feeling like youve somehow gotten a raw deal. Such was not the case when buying a car from Marty Curry. I cant say enough good things about him.Marty was wonderful from the second we walked in. He was prepared to show us the car we had originally called about, however, we had changed our minds by the time we got there and he totally adjusted on the fly. He was warm, professional, and most of all...no pressure. We really felt like he was there to help guide us through the process and not necessarily sell us something.Ive lived in the area most of my life and have been to many of the local dealerships. Never have I walked out of a purchase feeling so confident and having actually had a good time with my salesperson. By the end of the transaction, we felt like friends.Thank you, Marty! Well be back!
Dealer trade everything went well.
We were not planning on buying a car for a couple years, but due to an accident we had to go car shopping pretty spur of the moment. I looked online and had it narrowed down to 2 cars . The first one we went to look at was an Accord at Zimmerman . We fell in love with the car and Merlin made the whole process of buying it so easy and non stressful . We never even went and looked at the second car. Everyone at Zimmerman was super friendly and the dealership is very clean and modern . I would recommend this dealership to anyone in the market for a new or a used car . The car we bought was a used certified car and we were treated no differently than if we were buying their most expensive car on the lot . Merlin took a lot of time going over everything on the car, so when we left we were very comfortable with all the new technology of the car . I am very pleased with the whole experience of buying a car at Zimmerman Honda .
First time buying from Zimmerman and it was a great experience. Mike is an excellent salesman to deal with. A+
Matt provided me with the easiest car buying experience Ive ever had. I walked into the dealership at 8:45 a.m. and walked out at 11:45 a.m. in my new car. We test drove it, were up front with each other and made a deal within minutes of him bringing over the paperwork. Then, I get to Kyle in finance and was done within 10 minutes. Both guys were fantastic and very easy to work with. I will definitely return to Zimmerman in the future!
I have a confession. Ive been getting my oil changed and tires rotated somewhere else (because of free tire rotations after buying tires there). Well, oil was due, couldnt get in, so I gave big Z a call on my way home. They had room on the schedule and got me in and got it done. Always super nice, and theyve earned and kept my trust for many years now. Thats a big deal. AJ and the entire crew at Zimmerman have consistently met or exceeded my expectations.
The staff here are exceptional. Professional from start to finish. They are kind and extremely low pressure. Ive never had a better experience buying a car!
Aaron Miguel at Zimmerman was very professional and treated us with respect! We originally came in looking for a Honda Pilot and decided against it. Not being pushy, he suggested a van. We decided to take one for a spin and after we drove a few found the one we liked. Aaron was very professional during the negotiations and we felt like we got a good deal on the vehicle. We would go back to buy another and would most definately deal with Aaron again!
First time at Zimmerman Honda was today and I couldnt be happier. My girlfriend is thrilled with her 2019 Honda Insight Hybrid! The sales team was friendly, fun, and knowledgeable, which made the process easier on the both of us. They had food and drinks for the long process, as well as a nice waiting area! I would recommend them to anyone! Go see Tony, Randy, or Nick and I promise youll thank me!
Ever since I bought my car from Zimmerman, I have taken it back there for everything I need. I enjoyed my time being there up until now. I recently went in for a nail in my tire, which would be the second one with this car. I went in, got it plugged, paid up and went on with my day. All was well and I went home. On my way home I realized my car was shaking... I called and they said to come back so I did the next day. Come to find out I some how have ANOTHER nail in my tire after just minutes of getting my last one fixed.... This time I did not have time to wait there so I left and went to another car shop. Now, this would have been my third nail all together! After the guys at Hughes checked my tires they only found ONE plug in the back tire and said the front drivers side tire that I went to get fixed yesterday had never even been touched!!!!! So the “three nails” all together turned out to only be two and the second one never even got fixed when I took it in originally to Honda. Let’s just say I will NEVER be back for anything other than things under my warranty at Zimmerman Honda in Moline.
We were happy to return to Zimmerman for our Honda purchase. Aaron was laid back and didnt pressure us at all while we were weighing our options. He was very accommodating and found answers to each of our questions in a timely manner. Once we made our decision Aaron and Kyle made quick work of our sale to get us out the door!! Absolutely love our new Accord and look forward to having it as our family car for many years!
Zimmerman is the Best of the Best!! From the minute you step inside to the end of your visit you are greeted with a friendly smile can we help you, to thank you for stopping by.The service department know just what is the best service for your auto. Brent has always been wonderful in taking care of my Hondas.There is no one Better then Doug to listen to your needs in finding the right Honda for You!If you are looking for a great auto try Zimmerman first!
We had shopped around online before coming to Zimmerman for our Honda Insight. When we came in, Aaron was friendly and easy to work with - low pressure but attentive. Kyle made the finance portion as easy as possible and answered all our questions. Ben, who we had previously talked with via email when shopping around and thinking about what we wanted, helped us get the cars preferences set up after the purchase, and was also great in person. This is my first new car, and first car purchased at a dealership, and they all made the experience pleasant rather than scary or intimidating. Highly recommend Zimmerman!
Unbelievable experience time and time again! The only place I’ve bought a car since I moved here and found this dealership. They will be the only dealership I’ll use forever. Sean, Doug and Mark provide a level of service and respect that’s extinct in the car business, except for Zimmerman Honda. The way they go above and beyond to make the car buying experience so simple every time is amazing!
For me purchasing a new vehicle has always been somewhat nerve-racking and stressful, but that was not the case at Zimmerman Honda. Tony was so great to work with and made the whole process easy and hassle-free!! He was very honest, helpful, and knowledgeable. Tony worked very hard to help get me to a payment I was comfortable with and into the car I loved!! I appreciated the time he took to explain the technology and different gadgets in the CR-V. Kyle was very helpful also! He explained all the paperwork and didnt try to push any extra options. I will definitely recommend Tony to anyone I know looking to buy a car!! I cant thank you both enough for all your hard work and kindness!! I love my Honda CR-V!!
Our sales rep was Randy Hill and we loved him! He was very pleasant and likable. He also knew his product and was never pushy with us. We were there several times before making our final decision and he remained so patient! Call RANDY HILL!! He is the best!Al and ReneeRock Island
Got in earlier than expected. Was told 45 minutes but took only 30. Waiting area had cold and hot drinks plus snack. Very comfortable.
Worst experience ever. The car sales man told us the car was driven by a doctor that traded every year like clock work. In actuality the car was bought at auction. We asked about service and we were read the car fax. When we asked about service again he chastised us, blew up and said he wouldn’t deal with us. He then went to get the manager. The manager asked us to disregard the lies. 😳. Wow. Just wow.
Couldn’t have had a better buying experience. From the very beginning, was treated with respect by Ben. No games, fair pricing, and excellent customer service.I was surprised at how low pressure the finance part was. This can be a high stress situation at some dealerships, but with Kyle, it was a great experience. He explained all the options and why they might benefit us. For the options that we chose not to purchase, he was not pushy at all.Overall, the best car buying experience I’ve ever had.
I traded my 2011 Pilot for a new 2018 Elite. I put a request to have the dealer contact me, within an hour I received a call from Luis. We had a great conversation, finding out what our needs were. Luis worked quickly to locate the vehicle we were looking for. Once the vehicle was located it arrived quickly. When picked up the vehicle Luis sat down with us going over the features, he pulled out the owners manual where he had gone through the manual and paper clipped pages and highlighted important areas. This was the second vehicle I had purchased from Luis, my parents had also purchased a vehicle from Luis. I am very happy working with Luis and will recommend him to others when they are looking for a new Honda.
Nick was super-friendly and helpful during my hunt for a new Honda Civic Si. Got me the color and type that I wanted within two days. Zimmerman also has info sessions for new Honda owners, and a very nice facility. Plus, its family-owned and local—gotta love that. I would absolutely recommend Zimmerman over any other Honda dealers in the area.