user
Goodyear Auto Service
4119 Avenue of the Cities, Moline, IL 61265, United States
Appearance
Goodyear Auto Service

Comments
Co
Review №1

My family and I were leaving for a weekend getaway when we noticed we had a flat. They were able to fix us up and literally save our weekend. Troy was very professional. We are very grateful for him getting us in so quickly.

Sh
Review №2

Stopped in with a tire getting very low and the guys in the shop helped me out almost as soon as I drove in. I noticed they were busy but they still were able to have me out in less than an hour. Great Service. Thanks

An
Review №3

Great service today, very friendly staff, clean waiting area and fresh coffee. Thank you.

Ta
Review №4

Troy and his employees were very nice during checking in . Took the time to explain everything to me before I left

M.
Review №5

Great service, friendly and fast. Troy and his team always do a great job and take the time to explain things and answer any questions.

Ka
Review №6

Been purchasing tires from Goodyear for many years. Have never been disappointed. Troy and his team go above and beyond!

Ch
Review №7

The staff was super friendly and explained everything well. I felt like they gave me good advice on tire recommendations. Upfront and honest with costs was nice.

Cl
Review №8

Thank you for being awesome! Pro place. Going to definitely be a lifelong supporter.

Co
Review №9

Great experience, Troy and his staff did a great job!!! Will be going back!!

De
Review №10

These guys are awesome!! Our oil plug fell out and we lost all of our oil. We live 45 miles away and were sitting with groceries in our car. Goodyear was so kind to fix our oil plug so we could make it home. And they wouldnt take a dime for it either! My husband and I are so grateful for their help and generosity in this terrible situation. I cannot thank them enough for their help!! Thanks to them we made it home safely and will be getting the oil plug fixed this week. Thank you, thank you, thank you!!!!!

余文
Review №11

The service is still rubbish, the four-wheel positioning is too bad, please pay attention

Je
Review №12

Always friendly, informative and as quick as they can be.

Ti
Review №13

Good price for the tires friendly staff. Scheduled an appointment online however it didnt get that we wanted the tires. It just scheduled us for an alignment. They went ahead and helped us out plus waiting time was minimal. In and out.

Te
Review №14

Great customer service and punctual, I purchased all four tires and had an alignment done, I had to wait for my car and they had it done in no time. The service manager and store manager was very helpful. I would recommend this place to anyone look for their automotive needs!!

Bo
Review №15

I was on my way to work and my tire light came on! I stopped in and asked if he could put air in my tire and asked how much. He said no charge. All I had was cards and no cash but I went back the next day and left a tip. I appreciated him doing that. He could have said no but took the time. Thank u so much. I appreciated the help and service. Great customer service!!

To
Review №16

The guys at Goodwill were very helpful when we came in with a flat. They took care of us quickly and efficiently!

Ka
Review №17

Always good service

Ro
Review №18

One of the best customer service experiences I have ever had in the automotive department. I called at 10:00, they ordered my tires (which werent in stock), had them delivered, and had the job done by 3:00 - all with reasonable pricing and genuinely pleasant interactions. I will definitely be back.

Sk
Review №19

Took my truck here for a tire rotation and oil change. When they put it on the lift they somehow got the leaf spring stuck on my exhaust and jammed it up into my truck, resulting in a dent behind the RR tire. Their response to the dent that they caused was It could have happened at any other mechanic and There is nothing we can do about it because the exhaust isnt factoryBasically if your car isnt brand new or 100% factory, they somehow believe the damage they cause to your vehicle is not their fault or their problem.If you are looking for a mechanic that takes no responsibility for their work, these are your guys! If you care at all about your vehicle and the condition it is in, find someone else.

Ju
Review №20

Good work.

Ma
Review №21

Had an oil change and new tires done today! The service was great and Troy took time to speak with me And inform me on everything about the suv.

Ga
Review №22

Got new tires didnt take very long when they checked the alignment it was good very surprising most places say that your alignment is off so they can do it for you this place didnt love it thanks

Jo
Review №23

Always booked up

An
Review №24

The absolute WORST customer service. Came in with completely new (few days old) Goodyear tires, was traveling across the country and had a flat. They told me they could not fix my tire, and were literally OK with leaving me stranded on the side of the road! The WORST experience I have ever had!

Mi
Review №25

Simply great service! Call Jerry and he will take care of you as person, not just some customer. Highly recommend this business.

Je
Review №26

Excellent service very nice staff.

pa
Review №27

Received the best service from this place. Troy and his team always takes the necessary steps to ensure Im happy with the repairs or service. Now I send everyone I know there. Thanks again.

ch
Review №28

Jerry went above and beyond to help ....and got me a fantastic deal on 4 new 85,000 mile tires .... Ill be back !!!

Sh
Review №29

Got vehicle in right on time and wait was reasonable for the work performed.

Re
Review №30

I just moved back to the Midwest and I am so happy to be back with a Goodyear where the workers are kind and explain things! They checked out my car for free, gave me paperwork telling exactly what was wrong with it (I already knew the problems but they gave me specific details/data) and fixed it much more quickly than I expected. They didnt try to sell me other things or act like I didnt know what I was talking about. Ill continue taking my car here for as long as I live in the area.Also, I made an appointment online and had no problems. Its so nice that you have that option as I had to make the appointment at night when they were not open. I was able to take my car in the next day.

Jo
Review №31

Always willing to help you out.

Mi
Review №32

Service staff are great. Friendly, knowledgeable, helped me get a good deal on tires.

Zo
Review №33

Excellent service!!!

Ka
Review №34

Wonderful service. Very happy with the new tires!!!

Ga
Review №35

Prompt service and what I read on their website was exactly what I got.

Ri
Review №36

Very inconsiderate and unprofessional employees and would not recommend scheduling an appointment online.I scheduled an appointment through their website and received a confirmation/appointment number and even an email confirmation. However, when I showed up to the store; the store had no knowledge of my appointment, and they did not believe I had set up an appointment because they would have gotten the request. They even questioned if I had the right store or if I hit the confirm button when setting up the online appointment. I tried telling them that I received an email confirmation and it was for this store, but they refused to believe me. Then, they were too busy to even fit me in for the rest of the day (and I arrived there at 2:00 PM). They said they were booked and the only option was scheduling an appointment for another day (even though it was only an oil change/tire rotation which takes 15 minutes and they werent that busy at the time). I tried telling them that there was a problem in their computer system, but they were not understanding and did not even apologize. The employees were very rude insulting my intelligence by asking if I had the right store and if I pushed the confirm button, when it was their computer system with the problem! A normal business would have apologized for their computer error and fit me in. After I got home, I called them back and gave them my appointment/confirmation number, and the guy on the phone just said okay and still did not offer an apology. I voiced my complaint through their website and received a call from the store manager a few days later. He did apologize and said that their system had a glich and would offer a free oil change. However, because of the way their employees treated me, I will not be going back there. Its not worth the trouble, and I do not want my car to be worked on by inconsiderate and unprofessional employees.

Ta
Review №37

Great shop! Would recommend.

Da
Review №38

Very friendly job well done thank you

Mi
Review №39

Very good shop! Would recommend to anyone!

Ma
Review №40

Very helpful, good service, courtesy.

عش
Review №41

Very rude staff

Ro
Review №42

Good fast service

Ra
Review №43

Helped me out on numerous occasions. Exceeded my expectations.

Ja
Review №44

Great service, very knowledgeable guys

Ro
Review №45

Good

Information
2 Photos
45 Comments
4.3 Rating
  • Address:4119 Avenue of the Cities, Moline, IL 61265, United States
  • Site:https://goodyearautoservice.com/en-US/shop/IL/Moline/000901434-61265-4543
  • Phone:+1 309-797-4124
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations