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Ryan Automotive Group Body Shop
1101 Oliver Rd, Monroe, LA 71201, United States
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Ryan Automotive Group Body Shop
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Ca
Review №1

Reserving judgement until I get a chance to really see how the repairs went...Right now I noticed the does are off... Theres a gap on the right side that probably was not there before the accident...Gotta get that checked out and adjusted...A small gap in the front left door thats larger than the front right... The tail pipes are not centered as they should be... Just a few things that concern me... But again, well see...

Jo
Review №2

Great job, couldn’t tell a wreck happened.

Pa
Review №3

Can I give half star they rushed me up go get my truck took the rental, a day before payday took every cent to get 500...just to not have my truck ready....very poor

Co
Review №4

Brought a car with front bumper/headlight damage after hitting a deer. Progressive recommended this shop. Repairs were done relatively quickly. Employees were friendly and conversational. They walked you through every step of the process and explained it so that even non car savvy people could understand it!! Would definitely recommend.

Ar
Review №5

Very nice

Do
Review №6

Great service so for 😎

Em
Review №7

Great customer service

Lo
Review №8

The representatives greeted me with a very friendly and courteous personality. The service was done in very good time. My experience was great.

Za
Review №9

I had a great experience with Ryan Chevrolet! The staff was very personable and helped me make the best decision in choosing a car. I would highly recommend Ryan Chevrolet to anyone looking to buy, sell or lease a vehicle.

Ti
Review №10

Service was great! Extremely painless buying process. Gordon was extremely helpful!

We
Review №11

Very bad service! After back and forward about the information they may or not need but to see if I have just in case to get me approve would lead to me being turned down! The only document they couldnt get was a bank statement for what reason they just have to have it beats me because they had proof of income and address. To me its like they were looking for a reason to turn me away!

Ra
Review №12

The used car department is a joke. The manager told me my trade in was worth nothing because the tires didnt match. So tried without a trade in and all of a sudden the price of the vehicle I was looking at went up $3000. They would not drop a dime on the price. Sorriest place to go I dont see how they have any business, they try so hard not to sell you a vehicle.

Re
Review №13

All I can say is Julie is a rock star. Very professional and I was taken care of in a timely manner.

Du
Review №14

The service is not extremely quick but is thorough and fairly hassle free

Ma
Review №15

Last night after the dealership closed, my wife looked at a black 2017 Malibu that was marked $17,995 in front of the dealership. Today we went back to the dealership to talk about possibly making a purchase. The salesman showed my wife the car, when my wife mentioned her teacher discount the salemans reply was that is included in the price after checking with his manager. Another comment was that our trade in was included in the price.FIRST: How do you include a discount that you do not know the customer is eligible for?SECOND: We were in my truck which was not be vehicle we would be trading in. How does that work?A couple years ago I purchased the same truck and received poor service and swore I would never be back, unfortunately, this provides some business do not deserve a second chance.Ryan chevrolet will reply to this poor rating by stating they are sorry for this happening and they will bend over backwards to do a better job.Newsflash: The customers are the only ones getting bent over.

Sa
Review №16

Wouldn’t let me give 0

sa
Review №17

My husband took his truck to ryan chev to have some recalls fixed. they initially told him it would take a couple of days. They have kept the truck over a week now. My husband has called everyday, accept sunday, to talk with the representative and check on the truck. He has left numerous messages. He has yet to receive a phone call from Ryan Chevrolet. Yesterday he had to physically go to the location just to speak with someone. The man said the truck would be ready today. The truck is not ready. If they are going to keep a vehicle over a week, especially to fix recall parts, they should provide an alternate transportation for the customer.At the very least, they should return phone calls and keep customers informed about their vehicles. When my husband discussed his truck to various friends and coworkers, everyone said DO NOT go to Ryan Chevrolet! Next time, we will go out of our way to travel to another chevy dealer. When we finally get his truck back, we will never go back to Ryan Chevrolet!

Ta
Review №18

Thanks for your help Chance!!! Great experience!

aa
Review №19

They have no idea what they are doing. Dont take your vehicle in to service

Fr
Review №20

Great

Information
7 Photos
20 Comments
3.4 Rating
  • Address:1101 Oliver Rd, Monroe, LA 71201, United States
  • Site:http://ryanautomotive.com/
  • Phone:+1 318-387-2222
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto machine shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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