I can honestly say my expectations were pretty low when entering the dealership. I had shopped around and thought for sure I already found a great deal at another dealership.I couldn’t have been more wrong.Negotiations was a breeze and never felt like the dealership was trying to pull one over on me. Jim G was very professional and easy to talk to.I walked out with a fantastic deal that I won’t have regrets about!
Its only the second time Ive been there, but they were both good !The service guys were polite and courteous ! They were very attentive to my concerns and showed me the right way . Ill be back, you can count on that .
I have leased 2 vehicles prior, and recently purchased my latest at Victory Honda, my last lease and recent purchase were from Mark Deters. He made my car buying experience easy and quick. I literally came in after leasing my civic for only 1 year, decided it was just too small. So we signed some papers and I drove away in my beautiful 2021 CR-V that I am now purchasing. I love it. I will continue to see Mark for all of my future car buying needs! He truly makes you feel like family. If you go to Victory Honda Monroe, I highly suggest you see Mark Deters. He will not waste your time or steer you wrong..
Mark Deters sold me my Acadia when no other place could get me financed due to poor credit. He was helpful and even went out of his way when I had a service issue! Definitely making our next purchase there when we upgrade our truck!
Mark Deters helped me get the Honda that I wanted. He was there to greet me as soon as I entered the Victory Honda building. Mark helped me pick out the kind of Honda, color, and car that I wanted. He was extremely nice and helpful giving me my buying options with clarity and precision. Mark eased my nerves about buying and reassured me I was purchasing a high quality vehicle and not a piece of junk. And, sure enough, the car Mark sold me turned out to be a great vehicle! I would highly recommend Mark and Victory Honda in Monroe if you are looking for a new car!
There isnt a negative remark I can say about my car buying experience from Victory Honda and Mark Deters, honestly the BEST from start to finish. I went in to look at a used Ford Edge and left with a new to me 2018 Honda CRV, I do currently own other Honda models but I wasnt even considering one and so glad Mark hooked me up with mine, shes a beauty. I am 100 percent happy with the sale and the CRV! Go see Mark at Victory, he is a great guy!
Mark deters helped me get into a brand new car. No matter what he never quit and he was so nice. I will definitely be coming back for future cars. If you need a car he is definitely your guy, because he will make sure you get into one!
I have bought three cars from this dealer. Not kidding. Two new, one used. Each car has been nothing but reliable. Ive dealt with Mark Deters for two! Cant say how impressed Ive been with how well the staff helps you with any questions or concerns. They actually know what their talking about and are always honest of what cars are best for you. Would 100% recommend Victory.
My husband and I recently called and inquired about a car we saw on their website. We were serious to buy. The salesman was rude and disinterested. The price on the vehicle was super high. Had better luck and better service in Westerville, OH. Disappointing, as we bought our last 2 vehicles here.
I am so happy with my Honda and the service provided! Mark Deters is amazing. He was so friendly, fast and helped me get the car I needed for my family. And he is still always there to help if i have questions and what not. 10 out of 10 Go to Mark!
I went to Mark Deters in need of a new car asap. He not only got me into a great car, but he made sure I was completely satisfied. If you need a car, I highly recommend you go see Mark Deters at Victory Honda of Monroe!!!
I highly recommend Victory Hondas service department, they got us in and back on the road quickly while we were in town to visit family. Could not ask for better service when having a car issue! Thank you!
Just bought a brand new Odyssey from Mark Deters, and it was the easiest, least stressful car-buying experience of my life! Mark was incredibly responsive with answers to my questions, and even delivered the vehicle to me. I never set foot on the lot! Talk about great service!
I drove quite a distance for the complimentary oil change. I was even second guessing the decision. I am glad I followed through. The service was quick and the first person I spoke to was fantastic! His name is Chris and he made me feel like his only priority of the day. Extremely polite and answered all my questions. If you live around this establishment, I recommend you give them a try for oil changes, and look up Chris, he is a great service person.
Called needing my vehicle serviced due to check engine light came on out of no where and was told they wouldnt have a loaner vehicle and I have a child battling cancer and in the middle of radiation treatment and they had no compassion. Victory Honda of Monore has failed our family. After 5 years of putting our trust them its been lost.
Mark Deters is the best! I walked into Victory Honda of Monroe with low expectations. I was in a crummy situation and upside down in my loan. Rest assured, Mark worked his magic for me and got me into my dream car. I couldn’t be happier and will definitely be purchasing my future cars from here. 5/5 stars.
I purchased a new 2022 Honda Civic LX from Victory Honda and worked with Jim Galofaro. I had a very positive experience and felt welcomed and not pressured in any way. Jim made sure I had everything I needed and made me feel at home in the dealership. He explained things to me in terms that were easily understood and the whole process was smooth and to the point, which I greatly appreciated. Would recommend others to purchase from Victory Honda—thanks again Victory team!
This is a shout out to the parts department, I believe it was Chad. I work at Autobody USA Westside in Kalamazoo MI. Had a back ordered Honda part per my local vendor. Their parts department had it and made it happen to get me the part. I am able to service my Honda customer. Thanks team! :-)
A salesman posted a vehicle on Facebook. We called and he gave us a verbal price of $31,900. Drove an hour to get there only to have them tell us the actual price is $34,900. They refused to honor the original price.
MARK DETERS. That’s all! Go see him! Like now! I went last year and got a car I honestly really didn’t like as much ( but seriously loved it after ) but I wasn’t able to get the exact car I wanted mark said come back in a year and he promised me I would get the car I want! & as of 2 days ago I’m driving a brand new 2021 Honda!!!!!! Perfect most amazing car! & best deals! Not to mention the dealership seriously feels like home. I love them all. Please don’t waste your time anywhere else. Mark is 100% the best person to go see for a new or used car! He can make sure you get into something you’ll love!!!!!!!!!!!!! I’m so thankful! 🥰
I would recommend Victory Honda to everyone I know. The staff is very friendly and helpful! Shout out to Gary and Ellie, Thank you for all of your help. Great leasing experience!
If youre in need a cat definitely go see Mark he will get it done
Mark is very professional. Has great people skills and went above and beyond to help me get a reliable and stylish car . I consider him family for everything he has done and would highly recommend anyone to him and his Honda team ❤️
Mark is the best! I had low expectations on getting into anything ended up in a brand new 2020 thanks Mark!
Buying a car from them is a great experience.Service not so much.My husband and I both bought cars from them and need full synthetic oil changes.When I bought my car it was $40, and it slowly started to go up every couple of months. Now its $69!!! This is ridiculous, thats not a way to get customers to come back when everyone else is cheaper.
Excellent experience. Caitlin Trout is amazing. She helped us get into a vehicle and back on our feet. Her manager is incredible. Im so glad we came here. Please come check them out. Youll be so glad you did.
Now that they offer ceramic coating on new vehicles, they are my favorite dealership in Monroe.
Victory Honda always treated me good! Nick is good dude hes been there forever and Gary is a good salesman! Only thing I think is they should find a way to get miranda back too tho!
The people really help get the car I like I was getting ready to leave and I saw a scape on the roof of the car and they took a better look over the car and saw something else and switch it
Victory Honda & Mark Deter is the best place to get a car & he is the best salesman I ever worked with, got me there, walked me through the process & got me a brand new car. I was just having my back against the wall and he helped me out I can’t thank him enough, go to Victory Honda and ask for Mark ! He’s the best.
A huge THANK YOU TO ELLIE PRINCE for being so kind, courteous, and professional to help me get a new vehicle !!! Ellie went above and beyond !! I had gone to 3 other dealers and was treated horrible until I wkes into Victory Honda and met Ellie !!! If you need a great car and have bad credit GO SEE ELLIE PRINCE AT VICTORY HONDA!! SHES THE BEST !! THANKS ELLIE !!!
I did not like the sales person that was very very very pressured me into getting a accord in 2020 He pretends to be your friend. He doesnt work there anymore but i needed a new car since my ford was retired. All dealerships are the same there job is to guide you to buy what there selling. The sales guy bragged to me how big his commission is for pressure customers to buy a new Japanese car.Just shows his true colors money is more important then the customer.Although im happy how beautiful the accord is and the maintenance crew is awesome and nice.But the only thing..... Im very upset about is the dang low tire pressure light always comes on every dang day.......... Drive on the highway turns on ding ding dingI go to work ding ding dingI get groceries ding ding dingLow tire pressure warning.And I owned this since August 2020 and I talked to the manager and he seemed like he really didnt care of my concern. He had a oh well type of response.
A million THANKS & A huge shout-out to ELLIE PRINCE for somehow making it possible for me to get a car!!! If you have bad credit & all other dealers say no; go see Ellie Prince at Victory Honda in Monroe!!!! I PROMISE you it is worth the drive down there!!! Ellie got me into a 2018 !!! Low miles & a great payment!!! Thanks Ellie !!!
Mark deter really help me and my wife danielle put in a bind we came in with nothing and walked out with a Honda civic when we needed a car the most we appreciate you greatly for help and he also had a great attitude
Recently bought a car here. Normally, the experience of buying a car can be a bit dreadful. This was not the case here. Mark Deters is not your typical car salesman. Hes extremely helpful, kind, and really puts the customer first. I would recommend Victory Honda almost entirely based on my interactions with Mark. Hes genuine and has no time for BS.
If youre looking to get a car & receive amazing and friendly service come here! I was a first time car buyer. Make sure to ask for Daniel Gaw he was extremely sweet, helpful, and knowledgeable he 100% knows what hes doing. He will also make sure to get you the best deals! I also want to thank Ellie for being very informative and sweet.The staff I encountered here really made me feel comfortable, I am so in love with my car and I am glad I came to Victory Honda!
Go see Jim Shannon hell take great care of you.
Im very pleased with my new Honda Accord purchase from Victory Honda Monroe. All involved--- Deborah Lee, Mark Deters, Mike Sterzer and others were a pleasure to meet to discuss my vehicle needs and financial goals. As a previous service customer, Ive always found their work to be performed very well at a reasonable price. Victory Honda Monroe has become my favorite local Honda dealership.
Mark Deters is the man when it comes down to cars. When he say he was gonna get me in a car, he was not playing. I thank him for getting me into my 2017 Honda Civic. I love my car and I see me doing more business with him in the near future when it’s time to get my son a car.Thank you Mark for doing what no other dealer could have. He is a man of his words.
I just purchased my first new truck from Mark Deters. What an awesome and hassel-free experience. I was worried walking in there and within 5 minutes of being there Mark, Ellie and Nick all made me feel right at home. They are an amazing crew and would recommend them to anyone! Thank you so much for being a great team to work with!
I highly recommend Victory Honda of Monroe, Michigan to anyone looking for a car — new or used!!!I was really nervous about buying a car, however, the entire staff at Victory Honda was so welcoming and kind that it made my experience very pleasant. Sales Manager, Ellie Prince and salesmen Trey Letson and Gary Gorton really worked hard to get me a great car at a very reasonable price (both total price and monthly payments), with a low interest rate that included CarDocs and other really nice add-ons. I walked in researching and drove out with an SUV...all in the same day!!!It was worth the trip up from Toledo, Ohio...Thank you, Victory Honda!
It was my first time purchasing my own car with no credit and Mark Deters was nice and worked with me, helped me walk out in a brand car. HIGHLY RECOMMEND!!!
My boyfriends car was breaking down and he desperately needed a new car! Trey got him into a brand new Honda Civic and a great price. I came by a few days later and mark got me into a really nice Ford Focus! Trey, Mark and Nick ( sales manager) helped us get out of our old cars and into new ones at really good prices 😊
James, Ellie and Nick were amazing! They are miracle workers. We had bad credit and walked out of there with a car not thinking we had a chance. Everyone was so caring and friendly. We wont buy a car anywhere else! Thank you all so much!
Caitlin Trout and Ellie Prince were great with the car they got me a awesome first vehicle got me approved with almost nothing !! 10/10 I love it ❤️
Not only did Mark sell me this car, he worked really hard to ensure that I was approved. Customer service at its best . I drove off in a brand new car definitely recommending him to my friends...
I had such an amazing experience leasing a car through Honda. I was afraid of leasing, but Daniel and his team made sure all of my dreams came true at such a great cost. Highly recommended going to see Dan for all of your needs. He is so knowledgeable, friendly and helpful!
Words cant explain the amount of happiness Mark Deters has filled me with getting me into a brand new 2021 as my first car ever. Hes literally the best!!!
So glad I went to Victory Honda! Gary Gorton and the manager Nick made financing my first car so easy and simple. I will definitely be recommending everyone to come here.
Gary at Victory is the man... Buy a car from Gary... They took great care of us top to bottom
Thank you Mark Deters for the great deal and service highly recommended to anyone looking for a fast and easy process to getting a new car for a great deal‼️ Very much appreciated
They did good work, but did not mention any discounts that would have been applied to my work, only after I paid.I spent over $600 on work, and was notified after I paid about discounts that would have saved me $50. I called back and was told too bad, better check the website before you do work next time and would not retroactively apply the discounts.
My experience with Victory Honda in Monroe, MI was good. Darius worked diligently and with the speed at which I required to get myself back on the road to run my business. I did finally engage a good, speedy, and satisfyingly mission accomplishment. The Management team should re-visit the way they haggled out two new tires! I would have then engaged a Great Deal!
Just leased my second car from Victory Honda! My personal sales rep James Shannon is amazing!! Thank you for your knowledge and kindness. I will continue my future purchases with Victory Honda!
Deborah Lee is a wonderful sales person. Very friendly and professional.I test drove two CR-Vs and really liked them. Deborah showed the the various features on each. The Ex was just right for me. Safety features are important and the reason I went to a Honda dealer after reading car reviews on and off for awhile. Unlike my other car purchase experiences I did not feel rushed or pressured. Deborah is so easygoing.The finance manager was also very helpful and went out of his way to get me fair financing.The next day I came back to connect my GPS/phone. Deborah and a young man (sorry I forgot his name) connected everything. So patient with my old phone!All in all exceptional customer service. I really wanted a Honda and now I own one.
Car salesman Gary and Sales Manager Ellie were very helpful and friendly and gave you what you wanted
I was very pleased working with Mark deters on getting me into a brand new vehicle! He was very professional and came out with toys to help me keep my son occupied while he was getting me into a better running car I definitely recommend speaking with him
Id like to start off by saying I purchased my certified pre-owned vehicle about 2 months ago, and I love my car. With that being said, my experience purchasing a vehicle was only so-so. The whole process was rushed and I was being pushed to purchase a vehicle even though I stated multiples times I wasnt sure yet, as I dont like to make rash decisions, and prefer to think on it. Nobody wants to regret purchasing a $14,000 car. The salesperson used the puppy-dog sales technique where they allowed me to take the vehicle home for a night which guaranteed Id be back. I was able to negotiate to the terms I wanted which was great, but I received no information regarding the vehicle, besides what I already knew, and no information on the certified program. Thankfully, I had already done my research on it. I will say, it seemed as though there was only 1 used car salesperson working both the days I was there, hopefully there are more working now, as the guy I dealt with clearly had too much going on for one person. My biggest complaint, and it relates to my last sentence, is that I was told I would be getting a second key for my car, and I also asked for the certified inspection report. I asked 3 times for these things, and on the last attempt, I didnt even receive a response, so at that point I gave up.Also, they seem to be letting customers in without masks which wasnt acceptable, but not surprising for the area.
This place does approve many people. But, there are people who cant afford their prices and the monthly payments are high in my opinion. Great cars.....not great monthly prices.
Very Friendly Dealership fast and efficient and easy approval with great deals I recommend Mark Deters very happy with my purchase.
This is the third car I get from Victory Honda and I couldn’t be happier, they always go above and beyond to get me the best deal to make it worth the hour and a half drive from home. Special thanks to Marie and Ellie for getting me into a 2021 Pilot, I’ll be coming back!
This place is great!! Ellie was the most helpful and polite. Mark was an excellent salesman very knowledgeable. Would definitely recommend.
Mark Deters was an AMAZING sales representative!! Not only did he give me a chance that most car places wouldn’t, he also made sure I was in good hands and very nice. Thank you Mark!!
It was a really great experience!! They were very friendly and helpful!! They are great People!! They went above and beyond!! 👍😊
Best car buying experience I have had. Friendly, no hassle, no pressure service. Jim was extremely helpful and a pleasure to meet. I highly recommend Victory Honda of Monroe.
“Great Dealership”We could not be happier with our purchase and the service at Victory Honda. We worked with Mark Deters and he was great. He answered our questions whether we contacted him via phone, email or in person. We will continue to buy from Victory, this is our first purchase with them.
Thank you to Mark Deters for helping me a get car and for the really great deal. I would highly recommend anybody to go to him get a car.
Caitlyn Trout was professional and made the sale of our 2017 Chevy Trax easy and affordable!
Gary Gorton, Ellie and Tyrone were all terrific. Thanks for your help with my daughter and her purchase.If you need a car go see Gary Gorton!
Service department is verry good and thorough. Sales staff is very excellent aswell and work woth you to get you the best deal and bang for your buck.
My experience was GREAT ! Mark Deters helped me out alot I will refer him to EVERYONE IN THE WORLD GREAT CUSTOMER SERVICE
Mark Deters did an amazing job helping my terrible situation and did a miracle getting me a car. I recommend anybody to go here to get into a car!
I have had a great experience with victory honda they got me in a realiable car now I have a ride to work everyday thank you mark from honda and they other employees that help me get in a car
Worked with Daruis on a new to me truck. Darius, Dan, Nick and Shane were all great to work with. There was a no pressure atmosphere and made my buying decisions easy. I would recommend Victory if you are looking for your next car.
I just wanted to say how WONDERFUL this crew is. I have bad credit and they spent the day going above and beyond to get me approved. Thank you Ellie Prince and Mark Deters! You guys ROCK!
So far a nice experience. No one was pushy just helpful. Thanks to James for finding me a vehicle and thanks to Ms. Prince for all of her help.
Got a new car thanks to Mark and he even worked to make sure I got the best deal I could for a brand new vehicle.
Today is my birthday and this was the best birthday present I ever got today was 2020 Honda Civic. Mark and Nick Hooked Me Up!!!
I give mark five stars after years of trying to get out of my vehicle mark worked one day and I was in a 2020 Honda hrv just like that I was about to give up and mark called me said you are all set I didnt believe until he threw me the keys that day I definitely recommend his services
Always a great experience there, Jim G is the best
Fair price. Easy transaction
Great service, and pennzoil ultra platinum out standing oil.
There is an employee here by the name of Caitlin Trout who posts personal information such as address and phone number on Craigslist. As an employee of a dealership, this person will be exposed to the personal information of customers and even potential customers, including information such as your social security number. I would not recommend this dealership, your information and potentially identity are not safe while she has access to it.
Mark Deters is a great salesman and got us into a Honda Odyssey that I’ve been wanting for awhile and also got us into a 2018 Honda Civic! We will definitely be back again!
Recommend Mark. Nick. Ellie. A very big help. And will give you the best deal.
I have never had a car salesman ever take care on me and help us as much as mark deters has. Mark has made a forever customer super recommend!!
Recently just visited Victory Honda, and ended up purchasing a truck from Mark Deters, both my husband and I were very pleased with the experience and will most definitely will be back.
We had an amazing experience with Mark! He is the best at getting you what you want, in your price range!
Warren is the best to work with! I love my Civic!
Great dealership, Jim Galofaro is the best sales manager I have ever had, nothing but praise you dont feel like you are being taken.
Had a great experience, Mark and Deb were fantastic! Highly recommend these two! Thank you guys!
Mark contacted me right away, and put me in my 4th car from Victory Honda in Monroe. You cant beat these guys! Theyre the best!! Thank you Mark!
I would highly recommend Victory Honda and their team. I wasn’t expecting to purchase a new vehicle the day my husband and I went to look. Mainly interested in a 2020 Honda Pilot/Passport. We were very fortunate to work with Gary Gorton. My husband had printouts of prices from other dealers. To our surprise Gary had a 2021 Honda Passport and told us to test drive it. We immediately knew it was the one. To our surprise Gary and Manager matched a great quote of a price listed on my husband’s printouts.To our surprise I drove home in a 2021Passport! We’d highly recommend Victory Honda and Gary Gorton to anyone looking for a new or used vehicle. There was no pressure to buy and there’s a homey feeling to the dealership. We thank Gary and Victory Honda for their professionalism, down to earth dealership and kindness!One HAPPY 2021 Passport owner!DeAnna - Maumee, OH
Very friendly salesmen. No high pressure sales and they try to work within your budget.
Mark Deters was amazing, and so helpful and honest. He went the extra mile and helped us get a better rate on our car insurance. He truly cares about what his customers need and want. You are not just another sale to him. We will definitely be a customer for life.